Compare Agentforce 360 Platform (formerly Salesforce Platform) and Tealium Customer Data Hub 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Enterprise (50.3% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
Contact Us
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,976)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansTealium Customer Data Hub
Star Rating
(420)4.3 out of 5
Market Segments
Enterprise (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Tealium Customer Data HubSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in user experience, with many praising its customizability and powerful CRM capabilities. Users appreciate the ability to access historical data, which provides valuable context when engaging with leads or clients.
- Users say that Tealium Customer Data Hub shines in its real-time segmentation and data activation features. Reviewers highlight how it helps create a unified customer view, making it easier to personalize experiences and measure user interactions across various tools.
- According to verified reviews, Salesforce Platform has a significantly higher overall satisfaction score, reflecting its strong market presence and user trust. Many users mention the extensive learning resources available, which facilitate onboarding and ongoing use.
- Reviewers mention that Tealium Customer Data Hub offers a robust integration marketplace, allowing users to connect new marketing tools quickly without needing custom API code. This feature is particularly appreciated by those looking to streamline their tech stack.
- G2 reviewers highlight that Salesforce Platform provides a more intuitive setup process, with users noting the ease of building apps and automating workflows without deep coding knowledge. This flexibility is a significant advantage for non-developers.
- Users report that while Tealium Customer Data Hub has strong support ratings, Salesforce Platform's support is also highly regarded, with users appreciating the quality of assistance available. However, Salesforce's overall ease of use and setup tends to be favored in user feedback.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Tealium Customer Data Hub
Custom
Contact Us
Tealium AudienceStream CDP is priced based on the number of events collected with included service hours based on the volume tier.
- Discounts are available for solution bundles which include Tealium AudienceStream CDP along with the full suite of Tealium products, the Tealium Customer Data Hub.
- For a quote, please contact us to determine pricing at your volume level.
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Tealium Customer Data Hub
No trial information availableRatings
Meets Requirements
8.9
2,355
8.7
328
Ease of Use
8.5
3,121
7.7
326
Ease of Setup
8.4
1,899
7.6
220
Ease of Admin
8.5
801
7.9
181
Quality of Support
8.5
2,102
8.9
312
Has the product been a good partner in doing business?
8.8
796
8.9
177
Product Direction (% positive)
8.7
2,320
8.8
321
Features by Category
Data Masking
9.4
17
Not enough data
9.3
17
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.8
16
Not enough data
Administration
Not enough data
7.4
18
Not enough data
7.3
17
Not enough data
7.0
17
Not enough data
6.8
17
Management
Not enough data
7.3
14
Not enough data
7.0
15
Not enough data
7.3
15
Not enough data
6.7
15
Not enough data
7.8
15
Compliance
Not enough data
8.4
17
Not enough data
6.9
17
Not enough data
7.7
17
Not enough data
7.2
17
Security
Not enough data
7.8
15
Not enough data
8.3
15
Not enough data
7.7
15
Data Quality
Not enough data
7.7
16
Not enough data
7.2
15
Not enough data
8.0
15
Maintainence
Not enough data
8.1
15
Not enough data
8.2
15
Generative AI
Not enough data
5.3
10
Not enough data
5.5
10
Agentic AI - Data Governance
Not enough data
7.4
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Data Sourcing
Not enough data
8.3
120
|
Verified
Not enough data
8.6
121
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
117
|
Verified
Intelligence
Not enough data
7.6
104
|
Verified
Not enough data
7.0
85
|
Verified
Not enough data
7.1
88
|
Verified
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
7.3
16
9.2
27
7.7
16
9.2
28
8.1
17
9.0
27
8.2
16
9.0
25
7.9
16
8.8
25
7.5
16
8.7
24
7.0
16
8.9
27
7.1
16
9.1
25
7.9
15
Functionality
8.6
303
Not enough data
9.1
320
Not enough data
9.2
317
Not enough data
8.9
308
Not enough data
8.6
293
Not enough data
9.1
322
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.4
11
Not enough data
8.9
12
Not enough data
9.9
12
Not enough data
9.3
9
Not enough data
9.3
12
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.3
10
Not enough data
8.5
11
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
9.0
12
Not enough data
8.2
10
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Platform Basics
Not enough data
8.0
29
Not enough data
7.8
29
Platform Data
Not enough data
7.9
30
Not enough data
8.3
30
Not enough data
8.2
30
Not enough data
7.8
30
Platform Additional Functionality
Not enough data
7.7
30
Not enough data
7.8
30
Not enough data
7.7
30
Agentic AI - Customer Journey Analytics
Not enough data
8.4
21
Not enough data
7.8
20
Not enough data
7.8
20
Not enough data
8.1
20
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Development
Not enough data
8.0
16
Not enough data
7.6
15
Management
Not enough data
8.8
15
Not enough data
8.1
15
Integration Options
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
8.3
15
Not enough data
8.2
14
Management
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Functionality
Not enough data
7.8
9
Not enough data
7.6
9
Not enough data
8.7
9
Not enough data
7.8
9
Security
Not enough data
8.7
9
Not enough data
8.5
9
Functionality
8.1
75
Not enough data
8.5
70
Not enough data
8.7
69
Not enough data
8.5
69
Not enough data
Data Control
8.5
68
Not enough data
8.6
70
Not enough data
9.0
70
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
25
Not enough data
8.8
25
Not enough data
8.4
25
Not enough data
Functionality
9.1
143
Not enough data
8.8
136
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Agentic AI - Software Testing
9.0
25
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.6
236
Not enough data
8.6
236
Not enough data
8.7
257
Not enough data
8.7
247
Not enough data
8.9
273
Not enough data
Data Control
8.9
267
Not enough data
8.9
269
Not enough data
9.2
267
Not enough data
Publishing
8.9
243
Not enough data
8.9
255
Not enough data
8.9
239
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
590
Not enough data
8.6
574
Not enough data
8.7
525
Not enough data
8.6
555
Not enough data
8.6
520
Not enough data
Database
9.0
567
Not enough data
8.9
658
Not enough data
8.5
512
Not enough data
8.6
560
Not enough data
8.7
610
Not enough data
Infrastructure
8.5
564
Not enough data
8.1
524
Not enough data
9.1
593
Not enough data
User Interface Design
8.5
137
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
8.8
157
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
Data Control
9.0
153
|
Verified
Not enough data
8.9
161
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
Publishing
8.8
145
|
Verified
Not enough data
9.0
150
Not enough data
8.9
148
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Tealium Customer Data Hub are categorized as Consent Management Platform (CMP)
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Tealium Customer Data Hub is categorized as Data Governance, Identity Resolution, Tag Management Systems, Customer Journey Analytics, Customer Data Platform (CDP), Stream Analytics, E-Commerce Data Integration, and Master Data Management (MDM)
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tealium Customer Data Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
Financial Services
8.1%
Retail
7.0%
Information Technology and Services
6.2%
Insurance
4.9%
Marketing and Advertising
4.9%
Other
69.0%
Alternatives
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
Can you supply any details about the deployment process?
1 Comment
Official Response from Tealium Customer Data Hub
Our standard net new deployment of our Universal Data Hub is 90 days. Deployment of AudienceStream alone may be shorter depending on steps already completed...Read more
How many product partnerships do you have?
1 Comment
Official Response from Tealium Customer Data Hub
We have over one thousand integration points with close to nine hundred different technologies, covering both client-side and server-side data management...Read more
What constitutes the primary key for your CDP solution?
1 Comment
Official Response from Tealium Customer Data Hub
Tealium supports more than one unique ID, and you can declare as many as necessary. In Tealium’s system, there is not one unique or master ID, but rather the...Read more
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