# Agentforce 360 Platform (formerly Salesforce Platform), ServiceNow App Engine vs Claris FileMaker Comparison

| | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 4,001 | 1,052 | 578 | 
| **Largest Market Segment** | Mid-Market (45.6% of reviews) | Enterprise (50.1% of reviews) | Small-Business (63.7% of reviews) | 
| **Entry Level Price** | $25/user/month*  (billed annually) | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Agentforce 360 Platform (formerly Salesforce Platform)

Pros:
- Ease of Use (1639 reviews)
- Features (799 reviews)

Cons:
- Learning Curve (574 reviews)
- Complexity (539 reviews)

### ServiceNow App Engine

Pros:
- Ease of Use (88 reviews)
- App Development (79 reviews)

Cons:
- Learning Curve (50 reviews)
- Learning Difficulty (39 reviews)

### Claris FileMaker

Pros:
- Ease of Use (9 reviews)
- Flexibility (8 reviews)

Cons:
- Learning Curve (4 reviews)
- Navigation Difficulties (3 reviews)

---
## Ratings Comparison
| Rating | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (2366 reviews) | 8.5 (626 reviews) | 8.9 (470 reviews) | 
  | **Ease of Use** | 8.5 (3134 reviews) | 8.7 (750 reviews) | 8.6 (470 reviews) | 
  | **Ease of Setup** | 8.4 (1913 reviews) | 8.6 (573 reviews) | 8.7 (294 reviews) | 
  | **Ease of Admin** | 8.5 (804 reviews) | 8.7 (474 reviews) | 8.7 (287 reviews) | 
  | **Quality of Support** | 8.5 (2110 reviews) | 8.4 (669 reviews) | 8.2 (407 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (799 reviews) | 8.8 (453 reviews) | 9.0 (273 reviews) | 
  | **Product Direction (% positive)** | 8.7 (2329 reviews) | 9.5 (594 reviews) | 7.7 (463 reviews) | 

---
## Pricing

### Agentforce 360 Platform (formerly Salesforce Platform)

#### Entry-Level Pricing

Plan: Platform Starter

Price: $25 /user/month*  (billed annually)

Description: Users access apps built with the following services:


Key Features:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder 

[Browse all 3 editions](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/pricing)

#### Free Trial

Yes

### ServiceNow App Engine

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Claris FileMaker

#### Entry-Level Pricing

Plan: Claris FileMaker

Price: Free Trial

Description: Claris offers a variety of license options to meet every businessess needs. 

Key Features:
- Claris FileMaker 2023 allows you to deliver the highest-performing, reliable, and scalable custom applications ever.

[Browse all 4 editions](https://www.g2.com/products/claris-filemaker/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Data Masking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.1/10 | 16 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Data Masking

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Sensitive Fields** | 9.5 (14 reviews) | Not enough data | Not enough data | 
| **Dynamic Masking** | 9.2 (14 reviews) | Not enough data | Not enough data | 
| **Static Masking** | 9.1 (13 reviews) | Not enough data | Not enough data | 
| **Consistent Masking** | 9.2 (13 reviews) | Not enough data | Not enough data | 
| **Random Masking** | 8.6 (13 reviews) | Not enough data | Not enough data | 

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 370 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | 8.5/10 | 142 |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Application Deployment** | 8.9 (281 reviews) | Not enough data | 8.9 (111 reviews) ✓ Verified | 
| **Native Deployment** | 8.8 (272 reviews) | Not enough data | 8.6 (101 reviews) ✓ Verified | 
| **Data Security** | 9.3 (294 reviews) | Not enough data | 8.8 (110 reviews) ✓ Verified | 
| **Access Control** | 9.0 (294 reviews) | Not enough data | 8.9 (109 reviews) ✓ Verified | 
| **Scalability** | 9.2 (296 reviews) | Not enough data | 8.2 (104 reviews) ✓ Verified | 
| **Lifecycle Management** | 9.0 (283 reviews) | Not enough data | 8.6 (102 reviews) ✓ Verified | 

#### Automation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Workflow Automation** | 9.0 (321 reviews) | Not enough data | 9.0 (108 reviews) ✓ Verified | 
| **Workflow Mapping** | 8.9 (307 reviews) | Not enough data | 8.4 (98 reviews) ✓ Verified | 
| **Real-Time Updates** | 9.1 (314 reviews) | Not enough data | 8.9 (103 reviews) ✓ Verified | 

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Application Templates** | 8.9 (284 reviews) | Not enough data | 7.9 (101 reviews) ✓ Verified | 
| **UI Code Extending** | 8.6 (245 reviews) | Not enough data | 7.9 (85 reviews) ✓ Verified | 
| **WYSIWYG Editor** | 8.5 (235 reviews) | Not enough data | 8.3 (102 reviews) ✓ Verified | 
| **Collaborative Development** | 9.0 (265 reviews) | Not enough data | 8.2 (79 reviews) ✓ Verified | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | Not enough data | 
| **Approval Workflows** | Not enough data | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | Not enough data | 
| **Bulk Changes** | Not enough data | Not enough data | Not enough data | 
| **Centralized Management** | Not enough data | Not enough data | Not enough data | 
| **Self-Service Access Requests** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | Not enough data | 
| **BYOD support** | Not enough data | Not enough data | Not enough data | 
| **Password Vault** | Not enough data | Not enough data | Not enough data | 
| **Centralized management** | Not enough data | Not enough data | Not enough data | 
| **Role-based security** | Not enough data | Not enough data | Not enough data | 
| **Live notifications** | Not enough data | Not enough data | Not enough data | 
| **Live session recording & playback** | Not enough data | Not enough data | Not enough data | 
| **Hide passwords** | Not enough data | Not enough data | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | Not enough data | 

#### Monitoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | Not enough data | 
| **Activity Logging** | Not enough data | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Audit log** | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 

### Cloud Migration

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 119 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Data Migration** | 9.2 (104 reviews) | Not enough data | Not enough data | 
| **Data Variety** | 9.1 (99 reviews) | Not enough data | Not enough data | 
| **Alerts and Logging** | 8.9 (99 reviews) | Not enough data | Not enough data | 
| **Data Replication** | 8.7 (96 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Backup and Recovery** | 9.1 (96 reviews) | Not enough data | Not enough data | 
| **Integration Variety** | 9.0 (98 reviews) | Not enough data | Not enough data | 
| **Access and Security** | 9.2 (102 reviews) | Not enough data | Not enough data | 
| **Real time Monitoring** | 9.1 (99 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Data Protection** | 9.3 (103 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Cloud Migration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.9 (14 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.5 (14 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.3 (15 reviews) | Not enough data | Not enough data | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.0/10 | 30 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Dashboard** | 9.1 (27 reviews) | Not enough data | Not enough data | 
| **Reporting** | 9.2 (27 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.2 (28 reviews) | Not enough data | Not enough data | 
| **End-user management** | 9.0 (27 reviews) | Not enough data | Not enough data | 
| **Audit trails** | 9.0 (25 reviews) | Not enough data | Not enough data | 
| **APIs** | 8.8 (25 reviews) | Not enough data | Not enough data | 
| **Mobile SDK** | 8.7 (24 reviews) | Not enough data | Not enough data | 
| **Customizable design** | 8.9 (27 reviews) | Not enough data | Not enough data | 
| **Server-side storage** | 9.1 (25 reviews) | Not enough data | Not enough data | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 348 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Self-registration and self-service** | 8.6 (301 reviews) | Not enough data | Not enough data | 
| **Authentication** | 9.1 (318 reviews) | Not enough data | Not enough data | 
| **Scalability** | 9.2 (315 reviews) | Not enough data | Not enough data | 
| **Consent and preference management** | 8.9 (306 reviews) | Not enough data | Not enough data | 
| **Social login** | 8.6 (291 reviews) | Not enough data | Not enough data | 
| **Customer data linking** | 9.1 (321 reviews) | Not enough data | Not enough data | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Adaptive MFA** | 9.3 (10 reviews) | Not enough data | Not enough data | 
| **Anomaly Detection** | 8.8 (11 reviews) | Not enough data | Not enough data | 
| **Fraudulent Login Detection** | 9.8 (11 reviews) | Not enough data | Not enough data | 
| **Adaptive Authentication Policies** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Risk-Based Authentication** | 9.2 (11 reviews) | Not enough data | Not enough data | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Behavioral Biometric Analysis** | 8.1 (9 reviews) | Not enough data | Not enough data | 
| **Liveness Detection** | 8.3 (10 reviews) | Not enough data | Not enough data | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Account Recovery Assistants** | 8.9 (11 reviews) | Not enough data | Not enough data | 
| **Constraint Enforcement** | 8.0 (9 reviews) | Not enough data | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 92 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **User provisioning** | 8.6 (74 reviews) | Not enough data | Not enough data | 
| **Password manager** | 8.7 (76 reviews) | Not enough data | Not enough data | 
| **Single Sign-on** | 8.9 (78 reviews) | Not enough data | Not enough data | 
| **Enforces policies** | 8.7 (74 reviews) | Not enough data | Not enough data | 
| **Authentication** | 9.3 (76 reviews) | Not enough data | Not enough data | 
| **Multi-factor authentication** | 9.1 (78 reviews) | Not enough data | Not enough data | 

####  Type

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **On-premises solution** | 8.7 (73 reviews) | Not enough data | Not enough data | 
| **Cloud-solution** | 8.7 (75 reviews) | Not enough data | Not enough data | 

####  Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Tracking** | 8.8 (73 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.9 (74 reviews) | Not enough data | Not enough data | 
| **Access & Permission Change Reporting** | 9.0 (14 reviews) | Not enough data | Not enough data | 
| **Compliance & Audit Trail Export** | 9.4 (12 reviews) | Not enough data | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Adaptive & Contextual Access Control** | 8.3 (12 reviews) | Not enough data | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Identity Lifecycle Management** | 8.8 (12 reviews) | Not enough data | Not enough data | 
| **Self‑Service Account Management** | 8.3 (12 reviews) | Not enough data | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **AI‑Driven Access Anomaly Detection** | 7.5 (12 reviews) | Not enough data | Not enough data | 
| **Automated Policy Tuning** | 7.2 (12 reviews) | Not enough data | Not enough data | 
| **Predictive Role Recommendations** | 7.6 (12 reviews) | Not enough data | Not enough data | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.3/10 | 77 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Configuration Management** | 9.2 (61 reviews) | Not enough data | Not enough data | 
| **Access Control** | 9.2 (63 reviews) | Not enough data | Not enough data | 
| **Orchestration** | 9.2 (62 reviews) | Not enough data | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Automation** | 9.3 (63 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.3 (62 reviews) | Not enough data | Not enough data | 
| **Extensibility** | 9.4 (62 reviews) | Not enough data | Not enough data | 

#### Processes

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Pipeline Control** | 9.2 (62 reviews) | Not enough data | Not enough data | 
| **Workflow Visualization** | 9.4 (62 reviews) | Not enough data | Not enough data | 
| **Continuous Deployment** | 9.2 (62 reviews) | Not enough data | Not enough data | 

### Drag and Drop App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.5/10 | 87 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **App complexity** | 7.9 (73 reviews) | Not enough data | Not enough data | 
| **App Variety** | 8.4 (68 reviews) | Not enough data | Not enough data | 
| **Customized Branding** | 8.6 (66 reviews) | Not enough data | Not enough data | 
| **Application Templates** | 8.4 (66 reviews) | Not enough data | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Data Migration** | 8.5 (65 reviews) | Not enough data | Not enough data | 
| **Data Synchronization** | 8.6 (67 reviews) | Not enough data | Not enough data | 
| **Data Security** | 9.0 (67 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Drag and Drop App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Adaptive Learning** | 8.8 (21 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.6 (21 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.3 (21 reviews) | Not enough data | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 163 |
| **ServiceNow App Engine** | 8.3/10 | 430 |
| **Claris FileMaker** | 8.4/10 | 56 |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Ease of Use** | 9.0 (138 reviews) | 8.7 (347 reviews) | 9.0 (52 reviews) | 
| **File Management** | 8.8 (131 reviews) | 8.2 (315 reviews) | 8.6 (51 reviews) | 
| **Multi-Language Support** | 8.7 (122 reviews) | 8.0 (300 reviews) | 7.4 (47 reviews) | 
| **Customization** | 9.1 (130 reviews) | 8.2 (338 reviews) | 9.4 (51 reviews) | 
| **Straight-Out-the-Box Functionality** | 8.7 (129 reviews) | 8.6 (329 reviews) | 8.0 (49 reviews) | 
| **Help Guides** | 8.8 (124 reviews) | 8.1 (323 reviews) | 7.9 (50 reviews) | 
| **Patching & Updates** | 9.0 (122 reviews) | 8.5 (314 reviews) | 8.3 (50 reviews) | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 27 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.9 (21 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.8 (20 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.7 (20 reviews) | Not enough data | Not enough data | 

### Mobile Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **ServiceNow App Engine** | 9.2/10 | 12 |
| **Claris FileMaker** | N/A | N/A |

#### Agentic AI - Mobile Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 9.3 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 9.0 (10 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 9.2 (8 reviews) | Not enough data | 

### AI App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **ServiceNow App Engine** | 8.9/10 | 28 |
| **Claris FileMaker** | N/A | N/A |

#### Generation and Interpretation - AI App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Prompt Understanding** | Not enough data | 8.5 (11 reviews) | Not enough data | 
| **Backend Logic Creation** | Not enough data | 8.5 (11 reviews) | Not enough data | 
| **UI Generation** | Not enough data | 8.9 (11 reviews) | Not enough data | 
| **Context Awareness** | Not enough data | 8.3 (10 reviews) | Not enough data | 

#### Generated Application Quality - AI App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Scalability** | Not enough data | 9.0 (14 reviews) | Not enough data | 
| **Out-of-the-Box Functionality** | Not enough data | 9.0 (15 reviews) | Not enough data | 
| **Design Customization** | Not enough data | 9.3 (12 reviews) | Not enough data | 
| **Data & API Integration** | Not enough data | 9.4 (14 reviews) | Not enough data | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 356 |
| **ServiceNow App Engine** | 8.4/10 | 585 |
| **Claris FileMaker** | 8.5/10 | 138 |

#### Application Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **UI Code Extending** | 8.6 (228 reviews) | 8.2 (347 reviews) ✓ Verified | 7.9 (89 reviews) ✓ Verified | 
| **Programming Code Extending** | 8.6 (230 reviews) | 8.2 (384 reviews) ✓ Verified | 8.1 (84 reviews) ✓ Verified | 
| **Customized Branding** | 8.7 (250 reviews) | 8.4 (346 reviews) ✓ Verified | 8.8 (99 reviews) ✓ Verified | 
| **Application Templates** | 8.6 (240 reviews) | 8.3 (357 reviews) ✓ Verified | 7.9 (94 reviews) ✓ Verified | 
| **Workflows** | 8.9 (271 reviews) | 9.0 (418 reviews) ✓ Verified | 8.6 (98 reviews) ✓ Verified | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Data Migration** | 8.8 (262 reviews) | 8.4 (330 reviews) ✓ Verified | 8.7 (100 reviews) ✓ Verified | 
| **Data Synchronization** | 8.9 (263 reviews) | 8.3 (327 reviews) ✓ Verified | 8.2 (101 reviews) ✓ Verified | 
| **Data Security** | 9.2 (261 reviews) | 8.7 (347 reviews) ✓ Verified | 9.0 (104 reviews) ✓ Verified | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Application Deployment** | 8.9 (236 reviews) | 8.8 (374 reviews) ✓ Verified | 9.1 (102 reviews) ✓ Verified | 
| **Platform Compatability** | 8.9 (248 reviews) | 8.5 (350 reviews) ✓ Verified | 8.8 (98 reviews) ✓ Verified | 
| **Lifecycle Management** | 8.9 (233 reviews) | 8.4 (358 reviews) ✓ Verified | 8.6 (99 reviews) ✓ Verified | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Adaptive Learning** | 9.0 (42 reviews) | 8.3 (41 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (40 reviews) | 8.1 (47 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (41 reviews) | 8.1 (41 reviews) | Not enough data | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 824 |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Application Deployment** | 8.7 (587 reviews) | Not enough data | Not enough data | 
| **Development Tools** | 8.6 (568 reviews) | Not enough data | Not enough data | 
| **Development Environment** | 8.6 (519 reviews) | Not enough data | Not enough data | 
| **Language Support** | 8.6 (546 reviews) | Not enough data | Not enough data | 
| **Testing** | 8.5 (513 reviews) | Not enough data | Not enough data | 

#### Database

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Database Management** | 9.0 (566 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.8 (658 reviews) | Not enough data | Not enough data | 
| **Auto Scaling** | 8.5 (505 reviews) | Not enough data | Not enough data | 
| **Backup / Recovery** | 8.6 (551 reviews) | Not enough data | Not enough data | 
| **Storage** | 8.6 (604 reviews) | Not enough data | Not enough data | 

#### Infrastructure

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Networking** | 8.5 (555 reviews) | Not enough data | Not enough data | 
| **Virtual Machines** | 8.1 (515 reviews) | Not enough data | Not enough data | 
| **Security** | 9.1 (588 reviews) | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 214 |
| **ServiceNow App Engine** | 8.4/10 | 242 |
| **Claris FileMaker** | N/A | N/A |

#### User Interface Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **WYSIWYG Editor** | 8.4 (133 reviews) ✓ Verified | 8.4 (171 reviews) | Not enough data | 
| **Customized Branding** | 8.6 (152 reviews) ✓ Verified | 8.6 (188 reviews) | Not enough data | 
| **App Templates** | 8.7 (154 reviews) ✓ Verified | 8.3 (183 reviews) | Not enough data | 
| **Workflow Management** | 9.1 (156 reviews) ✓ Verified | 8.9 (194 reviews) | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Data Migration** | 8.9 (149 reviews) ✓ Verified | 8.5 (180 reviews) | Not enough data | 
| **Data Synchronization** | 8.9 (157 reviews) ✓ Verified | 8.5 (180 reviews) | Not enough data | 
| **Data Security** | 9.1 (155 reviews) ✓ Verified | 8.6 (178 reviews) | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Application Deployment** | 8.8 (141 reviews) ✓ Verified | 8.7 (183 reviews) | Not enough data | 
| **Platform Compatibility** | 8.9 (146 reviews) | 8.7 (183 reviews) | Not enough data | 
| **Lifecycle Management** | 8.9 (144 reviews) ✓ Verified | 8.5 (182 reviews) | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Adaptive Learning** | 8.6 (32 reviews) | 7.8 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (32 reviews) | 7.6 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (32 reviews) | 8.0 (11 reviews) | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **ServiceNow App Engine** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |

#### Compliance

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Access Management** | Not enough data | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Database Management** | Not enough data | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | Not enough data | 

#### Security 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)

**Unique to Agentforce 360 Platform (formerly Salesforce Platform) (12):** [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Data Masking Software](https://www.g2.com/categories/data-masking), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Cloud Migration Software](https://www.g2.com/categories/cloud-migration), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Drag and Drop App Builder Software](https://www.g2.com/categories/drag-and-drop-app-builder), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)

**Unique to ServiceNow App Engine (3):** [Mobile Development Platforms](https://www.g2.com/categories/mobile-development-platforms), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [AI App Builder Software](https://www.g2.com/categories/ai-app-builder)

**Unique to Claris FileMaker (1):** [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce 360 Platform (formerly Salesforce Platform) | ServiceNow App Engine | Claris FileMaker | 
|---|---|---|---|
| **Small-Business** | 20.5% | 23.2% | 63.7% | 
| **Mid-Market** | 45.6% | 26.7% | 25.1% | 
| **Enterprise** | 33.8% | 50.1% | 11.2% | 

### By Industry

#### Agentforce 360 Platform (formerly Salesforce Platform)

- **Computer Software:** 13.7%
- **Information Technology and Services:** 12.1%
- **Financial Services:** 6.9%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Telecommunications:** 2.8%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.5%
- **Manufacturing:** 2.2%
- **Other:** 47.1%

#### ServiceNow App Engine

- **Information Technology and Services:** 24.9%
- **Computer Software:** 8.9%
- **Financial Services:** 5.1%
- **Consulting:** 4.7%
- **Telecommunications:** 4.7%
- **Banking:** 4.6%
- **Hospital & Health Care:** 3.7%
- **Government Administration:** 2.6%
- **Retail:** 2.4%
- **Automotive:** 1.9%
- **Other:** 36.5%

#### Claris FileMaker

- **Computer Software:** 11.2%
- **Information Technology and Services:** 10.4%
- **Higher Education:** 6.1%
- **Education Management:** 5.3%
- **Marketing and Advertising:** 4.1%
- **Non-Profit Organization Management:** 3.3%
- **Hospital & Health Care:** 2.9%
- **Entertainment:** 2.4%
- **Printing:** 2.2%
- **Construction:** 2.2%
- **Other:** 49.9%

---
## Alternatives

### Alternatives to Agentforce 360 Platform (formerly Salesforce Platform)

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1540 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.6/5 stars (1423 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (533 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (404 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (281 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (164 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3268 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [Ninox](https://www.g2.com/products/ninox/reviews) — 4.7/5 stars (362 reviews)

### Alternatives to ServiceNow App Engine

- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.6/5 stars (1423 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (533 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (486 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3268 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7568 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1540 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Retool](https://www.g2.com/products/retool/reviews) — 4.6/5 stars (357 reviews)

### Alternatives to Claris FileMaker

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1540 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (164 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.6/5 stars (1423 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Ninox](https://www.g2.com/products/ninox/reviews) — 4.7/5 stars (362 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (281 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Retool](https://www.g2.com/products/retool/reviews) — 4.6/5 stars (357 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (533 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (404 reviews)

---
## Top Discussions

### Agentforce 360 Platform (formerly Salesforce Platform)

- Title: [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) — 5 comments, 2 upvotes
  > **Top comment:** "Learn how to create new accounts, and update existing leads and contacts. "
- Title: [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) — 2 comments
  > **Top comment:** "It's a system that helps you manage all past sales activity and understand your business' pipeline. "
- Title: [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) — 2 comments, 1 upvote
  > **Top comment:** "Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.

It has..."
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "Go to Salesforce Authenticator app and click Add an Account.
"
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take..."

### ServiceNow App Engine

- Title: [What is ServiceNow App Engine used for?](https://www.g2.com/discussions/what-is-servicenow-app-engine-used-for) — 3 comments, 3 upvotes
  > **Top comment:** "Low code development. Less complex logic "
- Title: [Is it possible to make it in Dark Theme ?](https://www.g2.com/discussions/is-it-possible-to-make-it-in-dark-theme-31100864-f804-427a-ae79-e8adac639454) — 2 comments, 1 upvote
  > **Top comment:** "Yes, Dark Mode is an extension for your browser to enable the dark theme for ServiceNow in one click"
- Title: [Is it possible to make it in Dark Theme ?](https://www.g2.com/discussions/is-it-possible-to-make-it-in-dark-theme) — 2 comments, 1 upvote
  > **Top comment:** "yes"
- Title: [How can a developer approach this tool more easily ?](https://www.g2.com/discussions/how-can-a-developer-approach-this-tool-more-easily) — 2 comments, 1 upvote
  > **Top comment:** "You can improve video quality.
"
- Title: [What are future roadmap we can expect for the app engine studio](https://www.g2.com/discussions/what-are-future-roadmap-we-can-expect-for-the-app-engine-studio) — 1 comment, 1 upvote
  > **Top comment:** "yes"

### Claris FileMaker

- Title: [Can I create a correlation between inventory and customer database?](https://www.g2.com/discussions/can-i-create-a-correlation-between-inventory-and-customer-database) — 4 comments, 1 upvote
  > **Top comment:** "Yes, that is relatively easy with Filemaker Pro"
- Title: [Hello how easy is it to apply for help with framework coding in our files?](https://www.g2.com/discussions/12192-hello-how-easy-is-it-to-apply-for-help-with-framework-coding-in-our-files) — 2 comments, 1 upvote
  > **Top comment:** "Adding value lists into your solution would make data entry quicker for your end user and give you control over what data they input into your fields.   When..."
- Title: [Sending the same message to a found group.](https://www.g2.com/discussions/33205-sending-the-same-message-to-a-found-group) — 1 comment
  > **Top comment:** "In the SEND MAIL script step dialog, there is a checkbox to collect email across found set. Set the email field as the TO, set the checkbox and go. 
You..."
- Title: [What is the best way to integrate with Google Calendar?](https://www.g2.com/discussions/13940-what-is-the-best-way-to-integrate-with-google-calendar) — 1 comment, 1 upvote
  > **Top comment:** "I am going to answer by linking you to an excellent article and video by Brendan McBride with DB Services. It shows you how to do this very thing...."
- Title: [What is FileMaker Licensing for Teams?](https://www.g2.com/discussions/licensing-for-teams) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "FileMaker Licensing for Teams is a simple way for teams of 5 or more people to license FileMaker software for their users. Purchase of FileMaker Licensing..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-servicenow-app-engine-vs-claris-filemaker)