# Salesforce Partner Cloud (formerly Salesforce PRM) vs WorkSpan Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Partner Cloud excels in user experience, with many users highlighting its **user-friendly interface** that simplifies collaboration with partners. One user noted, "It makes working with all our different partners so much easier," emphasizing the platform's ability to consolidate communications and reduce reliance on emails and spreadsheets.
- **According to verified reviews** , WorkSpan shines in its **ease of setup** , with users appreciating the intuitive onboarding process. A recent user mentioned, "I have been using this on a daily basis and it's easy to use to track all accounts," showcasing its effectiveness in managing account lifecycles and performance incentives.
- **Users say** that Salesforce Partner Cloud benefits from its **seamless integration** with the broader Salesforce ecosystem, particularly with Sales Cloud. This integration allows for a customized partner portal, which enhances the overall partner experience, as highlighted by a user who praised the platform for its comprehensive capabilities.
- **Reviewers mention** that while WorkSpan offers strong reporting features, it sometimes struggles to meet specific workflow needs, with some users noting configuration challenges. However, they appreciate the multiple types of reports available, stating, "The best part is it has multiple types of report that you can work with and you can also customize the report."
- **G2 reviewers highlight** that Salesforce Partner Cloud has a larger user base and more recent reviews, indicating a robust community and ongoing support. Users frequently comment on the platform's **quality of support** , with one stating, "It's the most useful CRM in today's time," reflecting a high level of satisfaction among its users.
- **According to recent feedback** , WorkSpan is recognized for its ability to facilitate co-selling and co-investing with partners efficiently, which is a significant advantage for organizations looking to enhance collaboration. A user noted, "I like that it enables organizations to co-sell and co-invest with partners efficiently," showcasing its unique value proposition in the partner management space.



| | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 275 | 29 | 
| **Largest Market Segment** | Mid-Market (44.2% of reviews) | Enterprise (44.8% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Salesforce Partner Cloud (formerly Salesforce PRM)

Pros:
- Partner Management (43 reviews)
- Collaboration Efficiency (19 reviews)

Cons:
- Complex Setup (23 reviews)
- Learning Curve (20 reviews)

### WorkSpan

Pros:
- Ease of Use (2 reviews)
- Partner Management (2 reviews)

Cons:
- Poor UI (2 reviews)
- UX Improvement (2 reviews)

---
## Ratings Comparison
| Rating | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
  | **Meets Requirements** | 8.8 (134 reviews) | 8.6 (25 reviews) | 
  | **Ease of Use** | 8.5 (230 reviews) | 8.4 (26 reviews) | 
  | **Ease of Setup** | 8.3 (182 reviews) | 9.2 (10 reviews) | 
  | **Ease of Admin** | 8.8 (40 reviews) | 8.6 (7 reviews) | 
  | **Quality of Support** | 8.4 (125 reviews) | 8.6 (22 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (39 reviews) | 8.8 (7 reviews) | 
  | **Product Direction (% positive)** | 8.9 (133 reviews) | 8.5 (23 reviews) | 

---
## Pricing

### Salesforce Partner Cloud (formerly Salesforce PRM)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### WorkSpan

#### Entry-Level Pricing

Plan: WorkSpan for Teams

Price: Contact Us

Description: We'd love to put together a custom proposal for you based on your team's unique needs. Request a demo and we'll contact you to learn more about your use case + create the best package for your team.

Key Features:
- $$$

[Learn more about WorkSpan](https://www.g2.com/products/workspan/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Partner Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Partner Cloud (formerly Salesforce PRM)** | 8.2/10 | 103 |
| **WorkSpan** | 7.9/10 | 14 |

#### Control

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Role-Based Permissions** | 8.3 (96 reviews) ✓ Verified | 8.5 (10 reviews) | 
| **Opportunity Management** | 8.4 (94 reviews) ✓ Verified | 8.3 (12 reviews) | 
| **Recognized Escalation** | 8.1 (93 reviews) ✓ Verified | 7.7 (11 reviews) | 

#### Platform - Partner Relationship Management (PRM)

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Individual Portals** | 8.3 (93 reviews) ✓ Verified | 7.3 (13 reviews) | 
| **Content Repository** | 8.0 (92 reviews) ✓ Verified | 7.8 (10 reviews) | 
| **Revenue Tracking** | Not enough data | Not enough data | 
| **Cross-System Integration** | Not enough data | Not enough data | 
| **Workflow Automation & Notifications** | Not enough data | Not enough data | 
| **Onboarding, Training & Certifications** | Not enough data | Not enough data | 
| **Payouts & Global Compliance** | Not enough data | Not enough data | 
| **Partner Discovery & Recruitment** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 
| **Recognized Escalation** | Not enough data | Not enough data | 
| **Dashboards & Reporting** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 

#### Agentic AI - Partner Relationship Management (PRM)

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Partner Ecosystem Platforms

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Partner Cloud (formerly Salesforce PRM)** | N/A | N/A |
| **WorkSpan** | 7.8/10 | 17 |

#### Account Mapping

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Common overlaps** | Not enough data | 6.9 (12 reviews) | 
| **Mapping Segmentation** | Not enough data | 7.8 (12 reviews) | 
| **Account Mapping Playbook** | Not enough data | 8.1 (13 reviews) | 

#### Partner Discovery

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Competitive Discovery** | Not enough data | Feature Not Available | 
| **Social media discovery** | Not enough data | Feature Not Available | 
| **Content-Based Discovery** | Not enough data | Feature Not Available | 

#### Partner Collaboration

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Brand Messaging** | Not enough data | 8.5 (12 reviews) | 
| **Offer Management** | Not enough data | 8.2 (14 reviews) | 
| **Catalog Management** | Not enough data | 8.8 (11 reviews) | 

#### Analytics

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Conversion Tracking** | Not enough data | 7.1 (12 reviews) | 
| **Customer value tracking** | Not enough data | 7.2 (13 reviews) | 
| **ROI Measurement** | Not enough data | 6.8 (12 reviews) | 

#### Integrations

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Data warehouse Integration** | Not enough data | 8.0 (11 reviews) | 
| **CRM Integration** | Not enough data | 7.9 (14 reviews) | 
| **Account-Based Marketing Software Integration** | Not enough data | 7.9 (13 reviews) | 

### Channel Incentives Management (CIM) 

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Partner Cloud (formerly Salesforce PRM)** | N/A | N/A |
| **WorkSpan** | N/A | N/A |

#### Incentives Management

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Analytics/Reporting** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Design & Creation** | Not enough data | Not enough data | 

#### Incentive Types

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Rewards** | Not enough data | Not enough data | 
| **SPIFs** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **MDF Management** | Not enough data | Not enough data | 
| **Rebate Management** | Not enough data | Not enough data | 
| **Other Incentive Programs** | Not enough data | Not enough data | 

### Cloud GTM Platforms

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Partner Cloud (formerly Salesforce PRM)** | N/A | N/A |
| **WorkSpan** | N/A | N/A |

#### Cloud Support - Cloud GTM

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Cloud marketplace support** | Not enough data | Not enough data | 
| **Listing support** | Not enough data | Not enough data | 
| **Co-selling support** | Not enough data | Not enough data | 
| **Advisory services** | Not enough data | Not enough data | 

#### Data Visualization - Cloud GTM

| Feature | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Collaboration** | Not enough data | Not enough data | 
| **Spend management** | Not enough data | Not enough data | 
| **Dashboard features** | Not enough data | Not enough data | 
| **Real-time data** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm), [Partner Ecosystem Platforms Software](https://www.g2.com/categories/partner-ecosystem-platforms)

**Unique to Salesforce Partner Cloud (formerly Salesforce PRM) (1):** [Channel Incentives Management (CIM) Software](https://www.g2.com/categories/channel-incentives-management-cim)

**Unique to WorkSpan (1):** [Cloud GTM Platforms](https://www.g2.com/categories/cloud-gtm-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Salesforce Partner Cloud (formerly Salesforce PRM) | WorkSpan | 
|---|---|---|
| **Small-Business** | 26.2% | 27.6% | 
| **Mid-Market** | 44.2% | 27.6% | 
| **Enterprise** | 29.6% | 44.8% | 

### By Industry

#### Salesforce Partner Cloud (formerly Salesforce PRM)

- **Information Technology and Services:** 15.4%
- **Computer Software:** 10.8%
- **Financial Services:** 7.7%
- **Consulting:** 3.5%
- **Hospital & Health Care:** 3.5%
- **Non-Profit Organization Management:** 3.5%
- **Accounting:** 3.1%
- **Education Management:** 3.1%
- **Manufacturing:** 2.7%
- **Telecommunications:** 2.7%
- **Other:** 44.2%

#### WorkSpan

- **Computer Software:** 27.6%
- **Information Technology and Services:** 24.1%
- **Management Consulting:** 6.9%
- **Computer & Network Security:** 6.9%
- **Telecommunications:** 3.4%
- **Marketing and Advertising:** 3.4%
- **Internet:** 3.4%
- **Financial Services:** 3.4%
- **Education Management:** 3.4%
- **Dairy:** 3.4%
- **Other:** 13.8%

---
## Alternatives

### Alternatives to Salesforce Partner Cloud (formerly Salesforce PRM)

- [PartnerStack](https://www.g2.com/products/partnerstack/reviews) — 4.7/5 stars (918 reviews)
- [ZINFI Unified Partner Management (UPM)](https://www.g2.com/products/zinfi-unified-partner-management-upm/reviews) — 4.9/5 stars (705 reviews)
- [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) — 4.5/5 stars (559 reviews)
- [Channelscaler](https://www.g2.com/products/channelscaler/reviews) — 4.4/5 stars (452 reviews)
- [Unifyr](https://www.g2.com/products/unifyr-unifyr/reviews) — 4.4/5 stars (501 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2216 reviews)
- [Crossbeam](https://www.g2.com/products/crossbeam/reviews) — 4.8/5 stars (396 reviews)
- [Magentrix PRM](https://www.g2.com/products/magentrix-prm/reviews) — 4.6/5 stars (126 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1580 reviews)
- [The Ansira platform](https://www.g2.com/products/the-ansira-platform/reviews) — 4.9/5 stars (283 reviews)

### Alternatives to WorkSpan

- [Crossbeam](https://www.g2.com/products/crossbeam/reviews) — 4.8/5 stars (396 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2216 reviews)
- [PartnerStack](https://www.g2.com/products/partnerstack/reviews) — 4.7/5 stars (918 reviews)
- [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) — 4.5/5 stars (559 reviews)
- [ZINFI Unified Partner Management (UPM)](https://www.g2.com/products/zinfi-unified-partner-management-upm/reviews) — 4.9/5 stars (705 reviews)
- [Channelscaler](https://www.g2.com/products/channelscaler/reviews) — 4.4/5 stars (452 reviews)
- [Unifyr](https://www.g2.com/products/unifyr-unifyr/reviews) — 4.4/5 stars (501 reviews)
- [Tracknow](https://www.g2.com/products/tracknow-ltd-tracknow/reviews) — 5.0/5 stars (275 reviews)
- [PartnerTap](https://www.g2.com/products/partnertap/reviews) — 4.7/5 stars (211 reviews)
- [Tackle Cloud GTM Platform](https://www.g2.com/products/tackle-cloud-gtm-platform/reviews) — 4.7/5 stars (75 reviews)

---
## Top Discussions

### Salesforce Partner Cloud (formerly Salesforce PRM)

No discussions available for this product.

### WorkSpan

- Title: [What is the use of Workspan?](https://www.g2.com/discussions/what-is-the-use-of-workspan) — 1 comment
  > **Top comment:** "Comment deleted by user."
- Title: [Who owns WorkSpan?](https://www.g2.com/discussions/who-owns-workspan) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there! Leah from WorkSpan here. We're a private company - you can learn more about our team here: https://www.workspan.com/team/"
- Title: [What does WorkSpan do?](https://www.g2.com/discussions/what-does-workspan-do) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there! Leah from WorkSpan here. WorkSpan is the #1 ecosystem business management platform. Partner + alliance leaders use WorkSpan to turbocharge indirect..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/salesforce-partner-cloud-formerly-salesforce-prm-vs-workspan)