# Salesforce Order Management vs Webgility Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Order Management excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Webgility. Users appreciate its powerful capabilities for managing invoicing and inventory tasks, highlighting its ability to provide a unified order lifecycle management experience.
- **Users say** that Webgility offers a more approachable experience for small businesses, with many praising its intuitive interface and seamless integration with platforms like QuickBooks and Shopify. Recent feedback emphasizes the ease of navigation and the quality of support, which has been described as excellent and detail-oriented.
- **Reviewers mention** that Salesforce Order Management's integration with other Salesforce products enhances its functionality, making it easier to manage the entire shopping cycle, including delivery and returns. This interconnectedness is a standout feature that many users find beneficial for streamlining their operations.
- **According to verified reviews** , Webgility shines in its onboarding process, with users noting that the setup is quick and straightforward. This is particularly advantageous for small businesses looking to implement a new system without extensive downtime.
- **G2 reviewers highlight** that while both products have similar ease of use ratings, Salesforce Order Management faces challenges in setup compared to Webgility. Users have noted that Salesforce's setup can be more complex, which may require additional time and resources to fully implement.
- **Users express** that Webgility's support team is a significant asset, with many recent users sharing positive experiences about the assistance they received during their initial months. This level of support can be crucial for small businesses that may not have extensive technical resources.



| | Salesforce Order Management | Webgility | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 119 | 376 | 
| **Largest Market Segment** | Mid-Market (45.7% of reviews) | Small-Business (95.6% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Salesforce Order Management

Pros:
- Order Management (37 reviews)
- Ease of Use (18 reviews)

Cons:
- Complexity (11 reviews)
- Expensive (9 reviews)

### Webgility

Pros:
- Customer Support (22 reviews)
- Ease of Use (22 reviews)

Cons:
- Improvement Needed (6 reviews)
- Missing Features (4 reviews)

---
## Ratings Comparison
| Rating | Salesforce Order Management | Webgility | 
|---|---|---|
  | **Meets Requirements** | 9.0 (59 reviews) | 8.7 (227 reviews) | 
  | **Ease of Use** | 8.2 (101 reviews) | 8.3 (233 reviews) | 
  | **Ease of Setup** | 7.8 (75 reviews) | 8.3 (158 reviews) | 
  | **Ease of Admin** | 7.8 (24 reviews) | 8.5 (132 reviews) | 
  | **Quality of Support** | 8.8 (58 reviews) | 9.0 (228 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (24 reviews) | 9.0 (133 reviews) | 
  | **Product Direction (% positive)** | 8.3 (61 reviews) | 8.3 (203 reviews) | 

---
## Pricing

### Salesforce Order Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Webgility

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Description: For QuickBooks Online, QuickBooks Desktop & Enterprise, Xero

Key Features:
- 15-day free trial 

[Browse all 7 editions](https://www.g2.com/products/webgility/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Marketplace Optimization Tools

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Order Management** | N/A | N/A |
| **Webgility** | 9.6/10 | 15 |

#### Integration

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Import** | Not enough data | 9.8 (10 reviews) | 
| **Export** | Not enough data | 9.4 (9 reviews) | 
| **APIs** | Not enough data | 9.3 (9 reviews) | 

#### Store Management

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Localization** | Not enough data | 9.6 (8 reviews) | 
| **Marketplaces** | Not enough data | 9.7 (12 reviews) | 

#### Agentic AI - Online Marketplace Optimization Tools

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Inventory Control

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Order Management** | N/A | N/A |
| **Webgility** | 9.1/10 | 54 |

#### Multichannel inventory management

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Warehouse Inventory Transfer** | Not enough data | 9.6 (14 reviews) | 
| **Multichannel Inventory Syncing** | Not enough data | 9.0 (21 reviews) | 
| **Multi-Warehouse Routing** | Not enough data | 9.6 (9 reviews) | 

#### 3PL inventory management

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Client management** | Not enough data | Feature Not Available | 
| **Marketplace connections** | Not enough data | Feature Not Available | 
| **3PL inventory tracking** | Not enough data | Feature Not Available | 

#### Inventory Management

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Inventory Tracking** | Not enough data | 9.5 (24 reviews) | 
| **Inventory Costing** | Not enough data | 8.8 (14 reviews) | 
| **Product Master** | Not enough data | 9.5 (13 reviews) | 
| **Inventory Forecasting** | Not enough data | 9.5 (10 reviews) | 
| **Integrations** | Not enough data | 9.7 (24 reviews) | 

#### Inventory Management Platform Features

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Centralized Inventory Database** | Not enough data | 8.8 (33 reviews) | 
| **Inventory Level Dashboards** | Not enough data | Feature Not Available | 
| **Stock History Reporting** | Not enough data | 8.5 (24 reviews) | 
| **Low Stock Notifications** | Not enough data | Feature Not Available | 
| **Bundles, Kits, & Variants** | Not enough data | 9.0 (22 reviews) | 
| **Asset Tracking** | Not enough data | Feature Not Available | 
| **Inventory Forecasting** | Not enough data | 8.2 (19 reviews) | 
| **eCommerce Integrations** | Not enough data | 8.9 (42 reviews) | 
| **Accounting Integrations** | Not enough data | 8.7 (38 reviews) | 
| **Data Exporting / Importing** | Not enough data | 8.8 (36 reviews) | 

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Order Management** | 8.9/10 | 38 |
| **Webgility** | 8.8/10 | 36 |

#### Order Entry

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Entry** | 8.5 (36 reviews) | 9.2 (26 reviews) | 
| **Register** | 8.7 (36 reviews) | Feature Not Available | 
| **Notifications** | 8.6 (35 reviews) | Feature Not Available | 

#### Order Tracking

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Shipping** | 9.1 (35 reviews) | 8.8 (20 reviews) | 
| **Tracking** | 8.9 (36 reviews) | 9.4 (18 reviews) | 
| **Backorder** | 8.3 (35 reviews) | 7.9 (15 reviews) | 

#### Inventory Management

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Stock Levels** | 9.2 (33 reviews) | 8.7 (18 reviews) | 
| **Flow Of Goods** | 8.7 (34 reviews) | 8.8 (14 reviews) | 
| **Reserving Goods** | 8.9 (33 reviews) | 8.7 (13 reviews) | 

#### Customer Management

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Order Status** | 9.2 (33 reviews) | Feature Not Available | 
| **Information Access** | 8.7 (35 reviews) | Feature Not Available | 
| **Email Notifications** | 9.4 (34 reviews) | Feature Not Available | 

#### Subscription Management

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Payment Data** | 8.9 (34 reviews) | Feature Not Available | 
| **Payment Gateway** | 8.8 (31 reviews) | Feature Not Available | 
| **Billing** | 8.9 (32 reviews) | Feature Not Available | 
| **Automatic Payments** | 9.0 (32 reviews) | Feature Not Available | 

#### Agentic AI - Order Management

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### E-Commerce Data Integration

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Order Management** | N/A | N/A |
| **Webgility** | 8.7/10 | 67 |

#### Development 

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Pre-built Connectors** | Not enough data | 8.8 (42 reviews) | 
| **Custom Connectors** | Not enough data | 8.7 (39 reviews) | 

#### Management 

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 8.9 (43 reviews) | 
| **Data Mapping** | Not enough data | 8.8 (52 reviews) | 

#### Integration Options

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **ERP Systems** | Not enough data | 8.9 (39 reviews) | 
| **Accounting Systems** | Not enough data | 8.7 (53 reviews) | 
| **CRM and Marketing Automation Systems** | Not enough data | 8.5 (33 reviews) | 
| **EDI** | Not enough data | 8.4 (28 reviews) | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Order Management** | N/A | N/A |
| **Webgility** | 9.2/10 | 7 |

#### Tracking

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Sales Tax** | Not enough data | 8.3 (6 reviews) | 
| **VAT** | Not enough data | Not enough data | 
| **GST** | Not enough data | Not enough data | 
| **Exemptions** | Not enough data | Not enough data | 
| **Adjustments** | Not enough data | Not enough data | 
| **Localization** | Not enough data | Not enough data | 

#### Integrations

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 

#### Remittance

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Returns** | Not enough data | 10.0 (5 reviews) | 
| **Notifications** | Not enough data | Not enough data | 
| **Global/Cross Borders** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Order Management** | N/A | N/A |
| **Webgility** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Multichannel Retail

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Order Management** | N/A | N/A |
| **Webgility** | 8.8/10 | 69 |

#### Operations

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Optimized Business Operations** | Not enough data | 8.8 (45 reviews) | 
| **Data Synchronization** | Not enough data | 8.7 (50 reviews) | 

#### Inventory

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Order Fulfillment** | Not enough data | 8.5 (31 reviews) | 
| **Catalog Management** | Not enough data | 8.5 (19 reviews) | 
| **Product Intelligence** | Not enough data | 9.0 (21 reviews) | 

#### Platform

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Regulation Compliance** | Not enough data | 8.9 (20 reviews) | 
| **Multichannel Publishing** | Not enough data | 8.6 (27 reviews) | 
| **Accounting Reports** | Not enough data | 8.6 (27 reviews) | 
| **Marketplace Integration** | Not enough data | 8.9 (38 reviews) | 

#### Processing

| Feature | Salesforce Order Management | Webgility | 
|---|---|---|
| **Internationalization** | Not enough data | 8.6 (24 reviews) | 
| **Order Management** | Not enough data | 8.9 (45 reviews) | 
| **Scan and Ship ** | Not enough data | 9.0 (23 reviews) | 

---
## Categories
**Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management)


**Unique to Webgility (5):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [E-Commerce Data Integration Software](https://www.g2.com/categories/e-commerce-data-integration), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail), [Online Marketplace Optimization Tools](https://www.g2.com/categories/online-marketplace-optimization-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Salesforce Order Management | Webgility | 
|---|---|---|
| **Small-Business** | 21.6% | 95.6% | 
| **Mid-Market** | 45.7% | 4.1% | 
| **Enterprise** | 32.8% | 0.3% | 

### By Industry

#### Salesforce Order Management

- **Information Technology and Services:** 13.0%
- **Retail:** 10.4%
- **Accounting:** 6.1%
- **Computer Software:** 6.1%
- **Financial Services:** 5.2%
- **Automotive:** 5.2%
- **Manufacturing:** 2.6%
- **Package/Freight Delivery:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Medical Devices:** 2.6%
- **Other:** 43.5%

#### Webgility

- **Retail:** 26.2%
- **Wholesale:** 7.9%
- **Accounting:** 7.1%
- **Consumer Goods:** 5.2%
- **Apparel & Fashion:** 4.6%
- **Health, Wellness and Fitness:** 4.4%
- **Automotive:** 3.0%
- **Sporting Goods:** 3.0%
- **Manufacturing:** 2.2%
- **Construction:** 1.9%
- **Other:** 34.6%

---
## Alternatives

### Alternatives to Salesforce Order Management

- [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (323 reviews)
- [Manhattan Active® Order Management](https://www.g2.com/products/manhattan-active-order-management/reviews) — 3.6/5 stars (6 reviews)
- [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3818 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews)
- [Conexiom](https://www.g2.com/products/conexiom/reviews) — 4.6/5 stars (66 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews)
- [Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews) — 3.8/5 stars (118 reviews)

### Alternatives to Webgility

- [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) — 4.2/5 stars (64 reviews)
- [Feedonomics](https://www.g2.com/products/feedonomics/reviews) — 4.4/5 stars (376 reviews)
- [A2X](https://www.g2.com/products/a2x/reviews) — 4.9/5 stars (318 reviews)
- [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) — 4.4/5 stars (88 reviews)
- [Multiorders OMS](https://www.g2.com/products/multiorders-oms/reviews) — 4.6/5 stars (50 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3818 reviews)
- [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (815 reviews)
- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews)
- [Extensiv Order Manager](https://www.g2.com/products/extensiv-order-manager/reviews) — 4.4/5 stars (67 reviews)

---
## Top Discussions

### Salesforce Order Management

No discussions available for this product.

### Webgility

- Title: [Looking for an experienced Webgility QuickBooks integrator](https://www.g2.com/discussions/35750-looking-for-an-experienced-webgility-quickbooks-integrator) — 1 comment, 1 upvote
  > **Top comment:** "Hi Michael!

There are a number of Webgility Certified Partners, but I highly recommend Dan DeLong from Danwidth at https://www.danwidth.com/ as a trusted..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/salesforce-order-management-vs-webgility)