# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs YourCause from Blackbaud Comparison --- ## AI Generated Summary - **G2 reviewers report** that YourCause from Blackbaud excels in **user-friendliness** , with many users highlighting its intuitive design. One user mentioned, "The platform is extremely user-friendly and makes it easy for us to generate reports that show the impact our associates have made." - **Users say** Salesforce Nonprofit Cloud offers a high level of **customization** , which is particularly beneficial for nonprofits looking to tailor their fundraising and program management. Reviewers appreciate its extensive features that help streamline operations, stating, "It is customizable and has so many features that help make nonprofit fundraising and programs seamless." - **According to verified reviews** , YourCause from Blackbaud has a slight edge in **ease of administration** , with users noting that managing the platform is straightforward. One reviewer remarked, "The tool is easy for our associates to use," indicating a smooth experience for daily operations. - **Reviewers mention** that Salesforce Nonprofit Cloud provides valuable **free licenses** for qualifying nonprofits, which can significantly reduce costs. This feature is a major draw for smaller organizations, as highlighted by a user who noted the availability of "ten free licenses for any 501C3 charitable nonprofit." - **G2 reviewers report** that while both platforms have similar ratings for **quality of support** , YourCause from Blackbaud is recognized for its commitment to continuous improvement. Users appreciate that the company is "continually working to improve the platform and enhance the user experience." - **Users say** that Salesforce Nonprofit Cloud, despite its robust features, can sometimes feel overwhelming due to its complexity. This sentiment is echoed by users who find that the extensive options can lead to a steeper learning curve compared to the more straightforward YourCause platform. | | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.2 out of 5 | | **Total Reviews** | 87 | 40 | | **Largest Market Segment** | Small-Business (62.2% of reviews) | Enterprise (65.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Pros: - CRM Integration (1 reviews) - Customizability (1 reviews) Cons: - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) ### YourCause from Blackbaud Pros: - Ease of Use (7 reviews) - Customer Support (3 reviews) Cons: - Limited Functionality (8 reviews) - Mission Accessibility (2 reviews) --- ## Ratings Comparison | Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Meets Requirements** | 8.0 (59 reviews) | 7.9 (30 reviews) | | **Ease of Use** | 7.3 (61 reviews) | 8.0 (37 reviews) | | **Ease of Setup** | 6.1 (41 reviews) | 6.3 (23 reviews) | | **Ease of Admin** | 6.8 (41 reviews) | 8.3 (13 reviews) | | **Quality of Support** | 7.5 (55 reviews) | 7.9 (29 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 7.9 (13 reviews) | | **Product Direction (% positive)** | 8.3 (60 reviews) | 8.5 (32 reviews) | --- ## Pricing ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) #### Entry-Level Pricing No pricing available #### Free Trial No information available ### YourCause from Blackbaud #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 | | **YourCause from Blackbaud** | N/A | N/A | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Reporting** | 9.1 (9 reviews) | Not enough data | | **Interaction Tracking** | 9.3 (9 reviews) | Not enough data | | **Automation** | 7.8 (6 reviews) | Not enough data | | **Donor Profiles** | 9.0 (8 reviews) | Not enough data | #### Fundraising | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Campaign Management** | 8.5 (8 reviews) | Not enough data | | **Online Donation Portal** | 9.7 (6 reviews) | Not enough data | | **Event Planning** | 9.0 (5 reviews) | Not enough data | | **Recurring Donations** | 9.3 (5 reviews) | Not enough data | | **Peer-to-peer Fundraising** | Not enough data | Not enough data | | **Mobile Capabilities** | Not enough data | Not enough data | #### Marketing | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Email Marketing** | 9.4 (6 reviews) | Not enough data | | **Direct Mail Tools** | 9.3 (5 reviews) | Not enough data | ### Corporate Social Responsibility (CSR) | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A | | **YourCause from Blackbaud** | 8.1/10 | 18 | #### Basics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Reporting** | Not enough data | 8.0 (17 reviews) | | **Interoperability** | Not enough data | 8.0 (17 reviews) | | **Performance** | Not enough data | 8.3 (18 reviews) | #### Data | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Visualization** | Not enough data | 8.2 (17 reviews) | | **Dashboard** | Not enough data | 8.1 (17 reviews) | #### Additional Functionality | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Cloud** | Not enough data | 7.9 (16 reviews) | | **Mobility** | Not enough data | 8.0 (16 reviews) | ### Corporate Volunteering Platform | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A | | **YourCause from Blackbaud** | 7.6/10 | 16 | #### Basics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Reporting** | Not enough data | 8.2 (12 reviews) | | **Interoperability** | Not enough data | 7.2 (10 reviews) | | **Performance** | Not enough data | 8.2 (11 reviews) | #### Content | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **File Sharing** | Not enough data | 6.7 (8 reviews) | #### Data | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Dashboard** | Not enough data | 8.5 (9 reviews) | | **Alerts and Notifications** | Not enough data | 7.8 (9 reviews) | #### Additional Functionality | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Dashboard** | Not enough data | 8.3 (9 reviews) | | **Cloud** | Not enough data | 6.3 (8 reviews) | | **Mobility** | Not enough data | 7.5 (8 reviews) | ### Human Services | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 | | **YourCause from Blackbaud** | N/A | N/A | #### Platform Basics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Reporting** | 9.0 (8 reviews) | Not enough data | | **Interoperability** | 8.5 (8 reviews) | Not enough data | | **Performance** | 9.2 (8 reviews) | Not enough data | #### Case Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Client Intake** | 8.3 (7 reviews) | Not enough data | | **Outcome Measurement** | 8.6 (7 reviews) | Not enough data | | **Form Builder** | 8.1 (6 reviews) | Not enough data | #### Platform Additional Functionality | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Mobility** | 8.8 (8 reviews) | Not enough data | | **Messaging** | 8.1 (6 reviews) | Not enough data | #### Platform Data | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Dashboard** | 8.5 (8 reviews) | Not enough data | | **Alerts and Notifications** | 9.3 (7 reviews) | Not enough data | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.1/10 | 10 | | **YourCause from Blackbaud** | N/A | N/A | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **User Dashboard** | 8.3 (9 reviews) | Not enough data | | **Donor Profiles** | 7.7 (8 reviews) | Not enough data | | **Reporting** | 8.0 (9 reviews) | Not enough data | | **Templates** | 7.1 (7 reviews) | Not enough data | | **Customization** | 8.9 (9 reviews) | Not enough data | #### Donor Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Moves Management** | 8.1 (8 reviews) | Not enough data | | **Pledge Tracking** | 8.1 (7 reviews) | Not enough data | | **E-Document Storage** | 8.1 (9 reviews) | Not enough data | | **Acknowledgments & Communications** | 7.1 (7 reviews) | Not enough data | #### Interoperability | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Event Tracking** | 8.3 (6 reviews) | Not enough data | | **Gift Tracking** | 8.6 (7 reviews) | Not enough data | | **Fund Accounting** | 8.3 (7 reviews) | Not enough data | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 | | **YourCause from Blackbaud** | N/A | N/A | #### Constituent Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | Not enough data | | **Online Portal** | 7.8 (10 reviews) ✓ Verified | Not enough data | | **Donor Communications** | 7.2 (9 reviews) ✓ Verified | Not enough data | #### Marketing Automation | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Email Marketing** | 6.7 (11 reviews) ✓ Verified | Not enough data | | **Lead Management** | 7.6 (11 reviews) ✓ Verified | Not enough data | | **Campaign Management** | 7.6 (12 reviews) ✓ Verified | Not enough data | | **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | Not enough data | #### Workflow Automation | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | Not enough data | | **Data Entry** | 8.2 (13 reviews) ✓ Verified | Not enough data | | **Task Delegation** | 8.8 (12 reviews) ✓ Verified | Not enough data | #### Reporting & Analytics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Reporting** | 8.8 (12 reviews) ✓ Verified | Not enough data | | **Dashboards** | 8.8 (12 reviews) ✓ Verified | Not enough data | | **Automated Reports** | 8.3 (11 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Accounting** | 7.6 (9 reviews) ✓ Verified | Not enough data | | **Fundraising** | 7.5 (12 reviews) ✓ Verified | Not enough data | | **Grant Management** | 7.3 (10 reviews) ✓ Verified | Not enough data | | **Sales POS** | 7.3 (8 reviews) ✓ Verified | Not enough data | #### Agentic AI - Nonprofit CRM | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Grant Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 | | **YourCause from Blackbaud** | N/A | N/A | #### Proposal Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Form Building** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Review Tools** | 8.6 (7 reviews) ✓ Verified | Not enough data | | **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Attachments** | 8.5 (8 reviews) ✓ Verified | Not enough data | | **Task Management** | 8.1 (8 reviews) ✓ Verified | Not enough data | #### Fund Tracking | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Disbursements** | 7.8 (6 reviews) ✓ Verified | Not enough data | | **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Email Notifications** | 7.9 (7 reviews) ✓ Verified | Not enough data | #### Impact & Outcomes | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Not enough data | | **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Not enough data | | **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | Not enough data | | **Dashboards** | 7.9 (8 reviews) ✓ Verified | Not enough data | #### Grant Prospecting | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Funder Lists** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Not enough data | #### Compliance | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Auditing** | 8.1 (6 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Donor Management** | 8.6 (7 reviews) ✓ Verified | Not enough data | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A | | **YourCause from Blackbaud** | N/A | N/A | #### Volunteer Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Opportunity Listings** | Not enough data | Not enough data | | **Volunteer Tracking** | Not enough data | Not enough data | | **Volunteer Scheduling** | Not enough data | Not enough data | | **Volunteer Profiles** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | #### Engagement & Communication Tools | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Gamification** | Not enough data | Not enough data | | **Mass Messaging** | Not enough data | Not enough data | | **Donation Pages** | Not enough data | Not enough data | | **Mobile Application** | Not enough data | Not enough data | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **CRM Integration** | Not enough data | Not enough data | | **Dashboards & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Grant Management Software](https://www.g2.com/categories/grant-management) **Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (5):** [Human Services Software](https://www.g2.com/categories/human-services), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to YourCause from Blackbaud (2):** [Corporate Volunteering Platforms](https://www.g2.com/categories/corporate-volunteering-platform), [Corporate Social Responsibility (CSR) Software](https://www.g2.com/categories/corporate-social-responsibility-csr) --- ## Reviewer Demographics ### By Company Size | Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | YourCause from Blackbaud | |---|---|---| | **Small-Business** | 62.2% | 15.0% | | **Mid-Market** | 32.9% | 20.0% | | **Enterprise** | 4.9% | 65.0% | ### By Industry #### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - **Non-Profit Organization Management:** 57.3% - **Education Management:** 3.7% - **Fund-Raising:** 3.7% - **Individual & Family Services:** 3.7% - **Hospital & Health Care:** 3.7% - **Computer Software:** 2.4% - **Information Technology and Services:** 2.4% - **Higher Education:** 2.4% - **Arts and Crafts:** 1.2% - **Civic & Social Organization:** 1.2% - **Other:** 18.3% #### YourCause from Blackbaud - **Financial Services:** 10.3% - **Hospital & Health Care:** 7.7% - **Utilities:** 5.1% - **Retail:** 5.1% - **Pharmaceuticals:** 5.1% - **Chemicals:** 5.1% - **Non-Profit Organization Management:** 5.1% - **Higher Education:** 5.1% - **Insurance:** 5.1% - **Information Technology and Services:** 5.1% - **Other:** 41.0% --- ## Alternatives ### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (424 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (621 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (245 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (406 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews) - [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (338 reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (79 reviews) ### Alternatives to YourCause from Blackbaud - [Benevity](https://www.g2.com/products/benevity/reviews) — 4.7/5 stars (182 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews) - [Millie](https://www.g2.com/products/millie/reviews) — 4.7/5 stars (169 reviews) - [Submittable](https://www.g2.com/products/submittable/reviews) — 4.5/5 stars (168 reviews) - [onHand](https://www.g2.com/products/onhand/reviews) — 4.5/5 stars (172 reviews) - [Get Connected by Galaxy Digital](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews) — 4.4/5 stars (161 reviews) - [osapiens](https://www.g2.com/products/osapiens/reviews) — 4.5/5 stars (164 reviews) - [OpenWater Application and Review Cloud](https://www.g2.com/products/openwater-application-and-review-cloud/reviews) — 4.4/5 stars (145 reviews) - [Instrumentl](https://www.g2.com/products/instrumentl/reviews) — 4.9/5 stars (128 reviews) - [Groundswell](https://www.g2.com/products/groundswell-giving-groundswell/reviews) — 4.9/5 stars (100 reviews) --- ## Top Discussions ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..." - Title: [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..." - Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote > **Top comment:** "Salesforce Classes in pune Salesforce course in pune Salesforce training in pune Salesforce added native Backup and Restore feature Salesforce has..." ### YourCause from Blackbaud No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-yourcause-from-blackbaud)