# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs Volunteer Impact by Better Impact Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Volunteer Impact by Better Impact excels in user satisfaction, boasting a higher overall rating compared to Salesforce Nonprofit Cloud. Users appreciate the platform's intuitive interface and customizable views, which make managing volunteers straightforward and efficient.
- **According to verified reviews** , Volunteer Impact stands out for its exceptional support, with users highlighting the team's responsiveness during transitions and their ability to provide quick solutions. This level of support is a significant advantage for organizations looking to implement new software.
- **Users say** that Volunteer Impact's robust reporting features are particularly beneficial for administrative tasks, allowing organizations to track volunteer activities effectively. In contrast, while Salesforce Nonprofit Cloud offers a range of features, some users find it less tailored to their specific needs, which can complicate reporting.
- **Reviewers mention** that the ease of setup and administration is a strong point for Volunteer Impact, with many users noting a smooth onboarding process. Salesforce Nonprofit Cloud, however, has received feedback indicating that its setup can be more challenging, which may lead to longer implementation times.
- **G2 reviewers highlight** the quality of support provided by Volunteer Impact, with a score that significantly surpasses that of Salesforce Nonprofit Cloud. Users feel that the support team is dedicated to helping them succeed, which is crucial for nonprofits that rely heavily on volunteer management.
- **According to recent user feedback** , Salesforce Nonprofit Cloud is praised for its extensive customization options and features that facilitate fundraising and program management. However, some users feel that it may not be as user-friendly as Volunteer Impact, particularly for smaller organizations that may not have dedicated IT resources.



| | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 87 | 141 | 
| **Largest Market Segment** | Small-Business (62.2% of reviews) | Small-Business (49.6% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us Per Year | 

---
## Top Pros & Cons

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

Pros:
- Customizability (2 reviews)
- Customization (2 reviews)

Cons:
- Confusing Terminology (1 reviews)
- Difficult Learning (1 reviews)

### Volunteer Impact by Better Impact

Pros:
- Ease of Use (36 reviews)
- Volunteer Management (32 reviews)

Cons:
- Difficult Learning (9 reviews)
- Not User-Friendly (8 reviews)

---
## Ratings Comparison
| Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
  | **Meets Requirements** | 8.0 (59 reviews) | 9.0 (118 reviews) | 
  | **Ease of Use** | 7.3 (61 reviews) | 8.4 (118 reviews) | 
  | **Ease of Setup** | 6.1 (41 reviews) | 8.1 (111 reviews) | 
  | **Ease of Admin** | 6.8 (41 reviews) | 8.6 (105 reviews) | 
  | **Quality of Support** | 7.5 (55 reviews) | 9.7 (116 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 9.5 (102 reviews) | 
  | **Product Direction (% positive)** | 8.3 (60 reviews) | 9.4 (114 reviews) | 

---
## Pricing

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Volunteer Impact by Better Impact

#### Entry-Level Pricing

Plan: Growth

Price: Contact Us Per Year

Description: For volunteer organizations beginning to invest in their strategy and ready to enter the next phase of operational growth. This package provides the tools needed to recruit more effectively, manage volunteers professionally, and report on key operational metrics.

Key Features:
- Everything in Foundation
- Advanced scheduling - including role assignments, training, meetings and more
- Activity visibility: manage activity visibility permissions by volunteer

[Browse all 3 editions](https://www.g2.com/products/volunteer-impact-by-better-impact/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 |
| **Volunteer Impact by Better Impact** | N/A | N/A |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Reporting** | 9.1 (9 reviews) | Not enough data | 
| **Interaction Tracking** | 9.3 (9 reviews) | Not enough data | 
| **Automation** | 7.8 (6 reviews) | Not enough data | 
| **Donor Profiles** | 9.0 (8 reviews) | Not enough data | 

#### Fundraising

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Campaign Management** | 8.5 (8 reviews) | Not enough data | 
| **Online Donation Portal** | 9.7 (6 reviews) | Not enough data | 
| **Event Planning** | 9.0 (5 reviews) | Not enough data | 
| **Recurring Donations** | 9.3 (5 reviews) | Not enough data | 
| **Peer-to-peer Fundraising** | Not enough data | Not enough data | 
| **Mobile Capabilities** | Not enough data | Not enough data | 

#### Marketing

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Email Marketing** | 9.4 (6 reviews) | Not enough data | 
| **Direct Mail Tools** | 9.3 (5 reviews) | Not enough data | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 |
| **Volunteer Impact by Better Impact** | N/A | N/A |

#### Platform Basics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Reporting** | 9.0 (8 reviews) | Not enough data | 
| **Interoperability** | 8.5 (8 reviews) | Not enough data | 
| **Performance** | 9.2 (8 reviews) | Not enough data | 

#### Case Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Client Intake** | 8.3 (7 reviews) | Not enough data | 
| **Outcome Measurement** | 8.6 (7 reviews) | Not enough data | 
| **Form Builder** | 8.1 (6 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Mobility** | 8.8 (8 reviews) | Not enough data | 
| **Messaging** | 8.1 (6 reviews) | Not enough data | 

#### Platform Data

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Dashboard** | 8.5 (8 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.3 (7 reviews) | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.0/10 | 10 |
| **Volunteer Impact by Better Impact** | N/A | N/A |

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **User Dashboard** | 8.3 (9 reviews) | Not enough data | 
| **Donor Profiles** | 7.7 (8 reviews) | Not enough data | 
| **Reporting** | 8.0 (9 reviews) | Not enough data | 
| **Templates** | 7.1 (7 reviews) | Not enough data | 
| **Customization** | 8.9 (9 reviews) | Not enough data | 

#### Donor Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Moves Management** | 8.1 (8 reviews) | Not enough data | 
| **Pledge Tracking** | 8.1 (7 reviews) | Not enough data | 
| **E-Document Storage** | 8.1 (9 reviews) | Not enough data | 
| **Acknowledgments & Communications** | 7.1 (7 reviews) | Not enough data | 

#### Interoperability

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Event Tracking** | 8.3 (6 reviews) | Not enough data | 
| **Gift Tracking** | 8.6 (7 reviews) | Not enough data | 
| **Fund Accounting** | 8.3 (7 reviews) | Not enough data | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 |
| **Volunteer Impact by Better Impact** | N/A | N/A |

#### Constituent Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | Not enough data | 
| **Online Portal** | 7.8 (10 reviews) ✓ Verified | Not enough data | 
| **Donor Communications** | 7.2 (9 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Email Marketing** | 6.7 (11 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 7.6 (11 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 7.6 (12 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | Not enough data | 

#### Workflow Automation

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | Not enough data | 
| **Data Entry** | 8.2 (13 reviews) ✓ Verified | Not enough data | 
| **Task Delegation** | 8.8 (12 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Reporting** | 8.8 (12 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (12 reviews) ✓ Verified | Not enough data | 
| **Automated Reports** | 8.3 (11 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Accounting** | 7.6 (9 reviews) ✓ Verified | Not enough data | 
| **Fundraising** | 7.5 (12 reviews) ✓ Verified | Not enough data | 
| **Grant Management** | 7.3 (10 reviews) ✓ Verified | Not enough data | 
| **Sales POS** | 7.3 (8 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Nonprofit CRM

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Grant Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 |
| **Volunteer Impact by Better Impact** | N/A | N/A |

#### Proposal Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Form Building** | 8.6 (6 reviews) ✓ Verified | Not enough data | 
| **Review Tools** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | Not enough data | 
| **Attachments** | 8.5 (8 reviews) ✓ Verified | Not enough data | 
| **Task Management** | 8.1 (8 reviews) ✓ Verified | Not enough data | 

#### Fund Tracking

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Disbursements** | 7.8 (6 reviews) ✓ Verified | Not enough data | 
| **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Email Notifications** | 7.9 (7 reviews) ✓ Verified | Not enough data | 

#### Impact & Outcomes

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Not enough data | 
| **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Not enough data | 
| **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 7.9 (8 reviews) ✓ Verified | Not enough data | 

#### Grant Prospecting

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Funder Lists** | 8.1 (6 reviews) ✓ Verified | Not enough data | 
| **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Not enough data | 

#### Compliance

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Not enough data | 
| **Auditing** | 8.1 (6 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | Not enough data | 
| **Donor Management** | 8.6 (7 reviews) ✓ Verified | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A |
| **Volunteer Impact by Better Impact** | 7.8/10 | 83 |

#### Volunteer Management

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Opportunity Listings** | Not enough data | 8.2 (70 reviews) | 
| **Volunteer Tracking** | Not enough data | 9.0 (78 reviews) | 
| **Volunteer Scheduling** | Not enough data | 8.5 (75 reviews) | 
| **Volunteer Profiles** | Not enough data | 8.8 (76 reviews) | 
| **Document Management** | Not enough data | 8.1 (72 reviews) | 

#### Engagement & Communication Tools

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Gamification** | Not enough data | 6.9 (62 reviews) | 
| **Mass Messaging** | Not enough data | 8.4 (73 reviews) | 
| **Donation Pages** | Not enough data | 5.6 (50 reviews) | 
| **Mobile Application** | Not enough data | 7.9 (71 reviews) | 

#### Administration

| Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **CRM Integration** | Not enough data | 6.4 (54 reviews) | 
| **Dashboards & Analytics** | Not enough data | 8.3 (73 reviews) | 

---
## Categories
**Shared Categories (1):** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)

**Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (5):** [Human Services Software](https://www.g2.com/categories/human-services), [Grant Management Software](https://www.g2.com/categories/grant-management), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)



---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Volunteer Impact by Better Impact | 
|---|---|---|
| **Small-Business** | 62.2% | 49.6% | 
| **Mid-Market** | 32.9% | 37.2% | 
| **Enterprise** | 4.9% | 13.1% | 

### By Industry

#### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- **Non-Profit Organization Management:** 57.3%
- **Education Management:** 3.7%
- **Fund-Raising:** 3.7%
- **Individual & Family Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Computer Software:** 2.4%
- **Information Technology and Services:** 2.4%
- **Higher Education:** 2.4%
- **Arts and Crafts:** 1.2%
- **Civic & Social Organization:** 1.2%
- **Other:** 18.3%

#### Volunteer Impact by Better Impact

- **Non-Profit Organization Management:** 34.3%
- **Hospital & Health Care:** 16.1%
- **Health, Wellness and Fitness:** 5.1%
- **Civic & Social Organization:** 4.4%
- **Museums and Institutions:** 4.4%
- **Environmental Services:** 3.6%
- **Individual & Family Services:** 3.6%
- **Performing Arts:** 2.9%
- **Education Management:** 2.2%
- **Government Administration:** 2.2%
- **Other:** 21.2%

---
## Alternatives

### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
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- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
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- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (345 reviews)

### Alternatives to Volunteer Impact by Better Impact

- [Get Connected by Galaxy Digital](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews) — 4.4/5 stars (161 reviews)
- [SignUpGenius](https://www.g2.com/products/signupgenius/reviews) — 4.4/5 stars (136 reviews)
- [SignUp.com](https://www.g2.com/products/signup-com/reviews) — 4.7/5 stars (46 reviews)
- [Volgistics](https://www.g2.com/products/volgistics/reviews) — 4.1/5 stars (34 reviews)
- [VolunteerHub](https://www.g2.com/products/volunteerhub/reviews) — 3.9/5 stars (16 reviews)
- [Bloomerang Volunteer](https://www.g2.com/products/bloomerang-volunteer/reviews) — 4.3/5 stars (38 reviews)
- [Rosterfy](https://www.g2.com/products/rosterfy/reviews) — 4.1/5 stars (37 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (436 reviews)
- [Breeze ChMS](https://www.g2.com/products/yourgiving-inc-breeze-chms/reviews) — 4.8/5 stars (130 reviews)
- [Timecounts](https://www.g2.com/products/timecounts/reviews) — 4.2/5 stars (34 reviews)

---
## Top Discussions

### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

- Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment
  > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..."
- Title: [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote
  > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..."
- Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote
  > **Top comment:** "Salesforce Classes in pune
Salesforce course in pune
Salesforce training in pune



Salesforce added native Backup and Restore feature
Salesforce has..."

### Volunteer Impact by Better Impact

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-volunteer-impact-by-better-impact)