Salesforce Knowledge | ![]() Support Hero | |
Star Rating | ||
Market Segments | ||
Entry Level Price |
Ability to prepare Articles and import to Salesforce Knowledge
What I like the best is the ability to embed our support content inside our app and make it super easy to consume while staying in the context of our Saas app. Our users don't have to go "outside" to get support. It may seems small but it's game...
Price. Ties you to Salesforce. Very hard to move off and integration with other apps is clumsy, despite the APIs. Very expensive license and implementation