Compare Agentforce Health (formerly Salesforce Health Cloud) and Weave 
At a Glance
Market Segments
Enterprise (45.5% of reviews)
Small-Business (93.1% of reviews)
Entry-Level Pricing
No pricing available
Starting at $249.00 1 Location Per Month
Agentforce Health (formerly Salesforce Health Cloud)
Star Rating
(36)3.9 out of 5
Market Segments
Enterprise (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Agentforce Health (formerly Salesforce Health Cloud)Weave
Star Rating
(429)4.6 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00 1 Location Per Month
Learn more about WeaveSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Weave excels in user satisfaction, boasting a significantly higher overall rating compared to Salesforce Health Cloud. Users appreciate Weave's intuitive design and ease of use, with one reviewer highlighting how the platform is straightforward and easy to navigate.
- According to verified reviews, Weave's implementation process is notably quick and user-friendly, with many users praising the seamless setup experience. In contrast, Salesforce Health Cloud has faced some criticism regarding its setup challenges, although it does offer a comprehensive package for managing patient profiles and health records.
- Users say that Weave's customer support is highly responsive and effective, providing solutions to concerns promptly. This is a key advantage for users who rely on consistent support, while Salesforce Health Cloud's support quality, although decent, does not receive the same level of acclaim.
- Reviewers mention that Weave's features, such as the call popping functionality, significantly enhance efficiency by allowing quick access to client information. Salesforce Health Cloud, while offering robust patient management features, does not have the same level of specialized tools that cater to immediate user needs.
- G2 reviewers highlight that Weave's flexibility in communication, including the ability to send text and payment links, adds substantial value to daily operations. Salesforce Health Cloud, while strong in patient case management, lacks some of the modern communication features that users find essential in their workflows.
- According to recent user feedback, Salesforce Health Cloud is praised for its scalability and integration capabilities, making it suitable for larger enterprises. However, Weave's focus on small businesses allows it to cater more effectively to the specific needs of that market segment, as reflected in its overwhelmingly positive reviews from small business users.
Pricing
Entry-Level Pricing
Agentforce Health (formerly Salesforce Health Cloud)
No pricing availableWeave
Weave
Starting at $249.00
1 Location Per Month
- VOIP Phones
- Bulk Texting
- Phone Tree
Free Trial
Agentforce Health (formerly Salesforce Health Cloud)
Free Trial is available
Weave
No trial information availableRatings
Meets Requirements
7.9
21
9.1
340
Ease of Use
7.8
23
9.4
349
Ease of Setup
6.9
8
9.1
244
Ease of Admin
7.5
8
9.4
205
Quality of Support
7.9
21
8.9
336
Has the product been a good partner in doing business?
8.9
9
9.2
205
Product Direction (% positive)
8.0
23
9.6
339
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
9.2
6
8.9
94
9.0
5
8.2
83
9.7
6
8.4
90
Patient Experience
9.0
5
8.8
96
9.0
5
9.1
95
9.0
5
9.5
105
9.7
5
9.4
104
Platform
Not enough data
9.5
128
Not enough data
9.6
130
Not enough data
9.2
121
Not enough data
9.4
122
Not enough data
9.7
127
Not enough data
9.6
124
Not enough data
9.5
118
Not enough data
9.4
118
Patient Convenience
Not enough data
7.7
37
Not enough data
7.9
38
Not enough data
8.9
38
Not enough data
8.6
38
Not enough data
8.6
37
Administration
Not enough data
8.8
37
Not enough data
9.4
38
Not enough data
7.6
34
Not enough data
Feature Not Available
Not enough data
7.8
35
Not enough data
8.7
36
Patient-Centered Functions
Not enough data
8.4
104
Not enough data
8.9
121
Not enough data
Feature Not Available
Not enough data
9.6
134
Not enough data
Feature Not Available
Operations
Not enough data
9.4
121
Not enough data
9.0
115
Not enough data
8.4
103
Not enough data
9.0
110
Not enough data
9.2
121
Not enough data
8.4
104
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Business Management
Not enough data
Feature Not Available
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
Feature Not Available
Marketing
Not enough data
9.3
12
Not enough data
Feature Not Available
Not enough data
8.9
9
Practice Management
Not enough data
8.1
9
Not enough data
7.0
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
9
Platform Tools
Not enough data
8.1
9
Not enough data
8.3
10
Not enough data
9.4
11
Platform Basics - VoIP Providers
Not enough data
8.9
6
Not enough data
9.7
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
6.9
6
Not enough data
9.3
5
Basic Communication
Not enough data
9.6
8
Not enough data
4.8
7
Not enough data
10.0
8
Not enough data
4.8
7
Not enough data
6.2
7
Not enough data
8.3
7
Agentic AI - VoIP Providers
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Access
Not enough data
8.3
7
Not enough data
6.7
7
Not enough data
9.2
8
Advanced Features
Not enough data
9.8
8
Not enough data
9.0
7
Not enough data
9.8
7
Agentic AI - Veterinary Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Health (formerly Salesforce Health Cloud) and Weave are categorized as Patient Engagement and Patient Relationship Management (PRM)
Unique Categories
Agentforce Health (formerly Salesforce Health Cloud) is categorized as Interactive Patient Care Systems (IPC)
Weave is categorized as Patient Intake, Medical Spa, HIPAA Compliant Messaging, Veterinary Practice Management, Other Dental, Optometry, Patient Scheduling, VoIP Providers, and AI Patient Engagement & Operations
Reviews
Reviewers' Company Size
Agentforce Health (formerly Salesforce Health Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Weave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
63.6%
Information Technology and Services
9.1%
Health, Wellness and Fitness
9.1%
Computer Software
9.1%
Marketing and Advertising
3.0%
Other
6.1%
Medical Practice
34.9%
Hospital & Health Care
25.2%
Health, Wellness and Fitness
20.8%
Veterinary
8.2%
Accounting
1.2%
Other
9.7%
Discussions
Agentforce Health (formerly Salesforce Health Cloud) has no discussions with answers
Is weave Hipaa compliant?
2 Comments
JD
YesRead more
What does the company weave do?
2 Comments
VR
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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