Compare Agentforce Health (formerly Salesforce Health Cloud) and Solutionreach 
At a Glance
Market Segments
Enterprise (45.5% of reviews)
Small-Business (88.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Agentforce Health (formerly Salesforce Health Cloud)
Star Rating
(36)3.9 out of 5
Market Segments
Enterprise (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Agentforce Health (formerly Salesforce Health Cloud)Solutionreach
Star Rating
(168)4.3 out of 5
Market Segments
Small-Business (88.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolutionreachAgentforce Health (formerly Salesforce Health Cloud) vs Solutionreach
When assessing the two solutions, reviewers found Solutionreach easier to use, set up, and administer. However, reviewers preferred doing business with Agentforce Health (formerly Salesforce Health Cloud) overall.
- Reviewers felt that Solutionreach meets the needs of their business better than Agentforce Health (formerly Salesforce Health Cloud).
- When comparing quality of ongoing product support, reviewers felt that Solutionreach is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Solutionreach over Agentforce Health (formerly Salesforce Health Cloud).
Pricing
Entry-Level Pricing
Agentforce Health (formerly Salesforce Health Cloud)
No pricing availableSolutionreach
No pricing availableFree Trial
Agentforce Health (formerly Salesforce Health Cloud)
Free Trial is available
Solutionreach
No trial information availableRatings
Meets Requirements
7.9
21
8.7
151
Ease of Use
7.8
23
8.7
151
Ease of Setup
6.9
8
8.2
91
Ease of Admin
7.5
8
8.6
93
Quality of Support
7.9
21
8.4
149
Has the product been a good partner in doing business?
8.9
9
8.4
92
Product Direction (% positive)
8.0
23
8.5
142
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
9.2
6
Feature Not Available
9.0
5
Feature Not Available
9.7
6
Feature Not Available
Patient Experience
9.0
5
8.2
11
9.0
5
8.7
9
9.0
5
9.2
12
9.7
5
8.3
10
Platform
Not enough data
8.8
12
Not enough data
8.8
13
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
9.7
10
Not enough data
9.3
10
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Not enough data
Feature Not Available
Not enough data
6.5
9
Not enough data
Feature Not Available
Not enough data
7.8
12
Not enough data
8.1
12
Administration
Not enough data
6.9
12
Not enough data
8.1
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Patient-Centered Functions
Not enough data
8.0
23
Not enough data
8.3
24
Not enough data
Feature Not Available
Not enough data
8.5
21
|
Verified
Not enough data
Feature Not Available
Operations
Not enough data
8.3
22
|
Verified
Not enough data
8.1
26
|
Verified
Not enough data
7.7
19
|
Verified
Not enough data
8.4
21
Not enough data
8.4
17
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Health (formerly Salesforce Health Cloud) and Solutionreach are categorized as Patient Engagement and Patient Relationship Management (PRM)
Unique Categories
Agentforce Health (formerly Salesforce Health Cloud) is categorized as Interactive Patient Care Systems (IPC)
Solutionreach is categorized as Patient Intake, Patient Case Management, HIPAA Compliant Messaging, and Patient Scheduling
Reviews
Reviewers' Company Size
Agentforce Health (formerly Salesforce Health Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
63.6%
Information Technology and Services
9.1%
Health, Wellness and Fitness
9.1%
Computer Software
9.1%
Marketing and Advertising
3.0%
Other
6.1%
Medical Practice
50.0%
Hospital & Health Care
25.3%
Health, Wellness and Fitness
16.3%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Discussions
Agentforce Health (formerly Salesforce Health Cloud) has no discussions with answers
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
Is Solution Reach only for US based companies ?
1 Comment
JL
Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care....Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
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