Compare Agentforce Health (formerly Salesforce Health Cloud) and eClinicalWorks 
Featured Products
At a Glance
Market Segments
Enterprise (45.5% of reviews)
Small-Business (52.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Agentforce Health (formerly Salesforce Health Cloud)
Star Rating
(36)3.9 out of 5
Market Segments
Enterprise (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Agentforce Health (formerly Salesforce Health Cloud)eClinicalWorks
Star Rating
(154)3.7 out of 5
Market Segments
Small-Business (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansAgentforce Health (formerly Salesforce Health Cloud) vs eClinicalWorks
When assessing the two solutions, reviewers found Agentforce Health (formerly Salesforce Health Cloud) easier to use and do business with overall. However, reviewers preferred the ease of set up with eClinicalWorks, along with administration.
- Agentforce Health (formerly Salesforce Health Cloud) and eClinicalWorks both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Agentforce Health (formerly Salesforce Health Cloud) is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Agentforce Health (formerly Salesforce Health Cloud) over eClinicalWorks.
Pricing
Entry-Level Pricing
Agentforce Health (formerly Salesforce Health Cloud)
No pricing availableeClinicalWorks
No pricing availableFree Trial
Agentforce Health (formerly Salesforce Health Cloud)
Free Trial is available
eClinicalWorks
No trial information availableRatings
Meets Requirements
7.9
21
7.9
123
Ease of Use
7.8
23
7.6
125
Ease of Setup
6.9
8
7.0
41
Ease of Admin
7.5
8
7.4
37
Quality of Support
7.9
21
6.8
118
Has the product been a good partner in doing business?
8.9
9
7.3
33
Product Direction (% positive)
8.0
23
6.5
125
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Agentic AI - Population Health Management
Not enough data
Not enough data
Information Flow
9.2
6
Not enough data
9.0
5
Not enough data
9.7
6
Not enough data
Patient Experience
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Clinical Workflow Management
Not enough data
8.7
29
Not enough data
8.6
23
Not enough data
8.3
27
Not enough data
8.0
32
Patient Health Information Management
Not enough data
8.0
24
Not enough data
7.6
26
Not enough data
7.6
27
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
7.5
17
Not enough data
8.4
18
Not enough data
8.1
13
|
Verified
Not enough data
8.3
13
|
Verified
Not enough data
Feature Not Available
Operations
Not enough data
8.1
21
|
Verified
Not enough data
7.9
21
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
8.3
18
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
8.8
12
|
Verified
Not enough data
8.3
10
Generative AI
Not enough data
Not enough data
Operations Management
Not enough data
8.1
12
Not enough data
8.9
12
Not enough data
8.1
13
Not enough data
8.9
11
Added Efficiencies
Not enough data
7.1
12
Not enough data
8.3
13
Not enough data
8.8
12
Not enough data
9.2
15
Categories
Categories
Shared Categories
Agentforce Health (formerly Salesforce Health Cloud) and eClinicalWorks are categorized as Patient Engagement
Unique Categories
Agentforce Health (formerly Salesforce Health Cloud) is categorized as Patient Relationship Management (PRM) and Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Agentforce Health (formerly Salesforce Health Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eClinicalWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
63.6%
Information Technology and Services
9.1%
Health, Wellness and Fitness
9.1%
Computer Software
9.1%
Marketing and Advertising
3.0%
Other
6.1%
Hospital & Health Care
55.6%
Medical Practice
23.5%
Health, Wellness and Fitness
7.8%
Information Technology and Services
2.0%
Accounting
1.3%
Other
9.8%
Discussions
Agentforce Health (formerly Salesforce Health Cloud) has no discussions with answers
eClinicalWorks has no discussions with answers
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