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Compare Salesforce Health Cloud and eClinicalWorks 
Featured Products
At a Glance
Market Segments
Enterprise (45.5% of reviews)
Small-Business (53.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Salesforce Health Cloud
Star Rating
(36)3.9 out of 5
Market Segments
Enterprise (45.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Salesforce Health CloudeClinicalWorks
Star Rating
(150)3.7 out of 5
Market Segments
Small-Business (53.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansSalesforce Health Cloud vs eClinicalWorks
When assessing the two solutions, reviewers found Salesforce Health Cloud easier to use and administer. Reviewers also felt that Salesforce Health Cloud was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Salesforce Health Cloud meets the needs of their business better than eClinicalWorks.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Health Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Health Cloud over eClinicalWorks.
Pricing
Entry-Level Pricing
Salesforce Health Cloud
No pricing availableeClinicalWorks
No pricing availableFree Trial
Salesforce Health Cloud
No trial information availableeClinicalWorks
No trial information availableRatings
Meets Requirements
7.9
21
7.8
119
Ease of Use
7.8
23
7.6
121
Ease of Setup
6.9
8
6.9
37
Ease of Admin
7.5
8
7.3
35
Quality of Support
7.9
21
6.8
114
Has the product been a good partner in doing business?
8.9
9
7.2
31
Product Direction (% positive)
8.0
23
6.6
122
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Agentic AI - Population Health Management
Not enough data
Not enough data
Information Flow
9.2
6
Not enough data
9.0
5
Not enough data
9.7
6
Not enough data
Patient Experience
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Clinical Workflow Management
Not enough data
8.7
28
Not enough data
8.6
23
Not enough data
8.3
25
Not enough data
7.7
28
Patient Health Information Management
Not enough data
8.0
24
Not enough data
7.6
24
Not enough data
7.6
27
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
7.5
17
Not enough data
8.4
18
Not enough data
8.1
13
|
Verified
Not enough data
8.3
13
|
Verified
Not enough data
Feature Not Available
Operations
Not enough data
8.1
21
|
Verified
Not enough data
7.9
21
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
8.3
18
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
8.8
12
|
Verified
Not enough data
8.3
10
Generative AI
Not enough data
Not enough data
Operations Management
Not enough data
8.1
12
Not enough data
8.9
12
Not enough data
8.1
13
Not enough data
8.9
11
Added Efficiencies
Not enough data
7.7
11
Not enough data
8.3
13
Not enough data
8.8
12
Not enough data
9.2
14
Categories
Categories
Shared Categories
Salesforce Health Cloud and eClinicalWorks are categorized as Patient Engagement
Unique Categories
Salesforce Health Cloud is categorized as Patient Relationship Management (PRM) and Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Salesforce Health Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eClinicalWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
63.6%
Information Technology and Services
9.1%
Health, Wellness and Fitness
9.1%
Computer Software
9.1%
Marketing and Advertising
3.0%
Other
6.1%
Hospital & Health Care
55.0%
Medical Practice
24.2%
Health, Wellness and Fitness
8.1%
Information Technology and Services
2.0%
Mental Health Care
1.3%
Other
9.4%
Alternatives
Discussions
Salesforce Health Cloud has no discussions with answers
eClinicalWorks has no discussions with answers
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