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At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (57.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Starting at €71.00 1 User Per Month
Salesforce Sales Cloud
Star Rating
(24,812)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSuperOffice CRM
Star Rating
(131)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Entry-Level Pricing
Starting at €71.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Customization with a score of 8.5, allowing businesses to tailor the platform extensively to their needs, while SuperOffice CRM, with a score of 7.6, offers less flexibility in this area. Reviewers mention that Salesforce's ability to create custom fields and workflows is a significant advantage for larger organizations.
- Reviewers mention that Salesforce Sales Cloud's Quality of Support is rated at 8.1, which is lower than SuperOffice CRM's impressive score of 8.7. Users on G2 highlight that SuperOffice's support team is responsive and helpful, making it a preferred choice for small businesses needing reliable assistance.
- Users say that Salesforce Sales Cloud shines in Opportunity & Pipeline Management with a score of 8.7, providing robust tools for tracking sales processes. In contrast, SuperOffice CRM scores 8.0, with users noting that while it has decent features, it lacks the depth and analytics offered by Salesforce.
- G2 users report that Salesforce Sales Cloud's Reporting capabilities are superior, scoring 8.5 compared to SuperOffice CRM's 7.9. Reviewers mention that Salesforce's customizable dashboards and detailed reporting tools allow for better insights into sales performance.
- Users report that Salesforce Sales Cloud's Lead Management features, rated at 8.5, are more advanced than SuperOffice CRM's 7.4. Reviewers highlight the effectiveness of Salesforce's automated lead scoring and nurturing processes, which help streamline sales efforts.
- Reviewers mention that Salesforce Sales Cloud's Integration APIs score of 8.5 provides extensive connectivity options, making it easier to integrate with other business tools. In contrast, SuperOffice CRM's score of 6.7 indicates limited integration capabilities, which can hinder workflow efficiency for users needing to connect multiple systems.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
SuperOffice CRM
SALES
Starting at €71.00
1 User Per Month
For the sales person.
Includes core CRM feature sets:
Document sales processes
- Enjoy a better pipeline control
- Send quotes with a few clicks
- Track progress with personalized dashboards
- Improve your sales team's productivity
- Forecasting
- Pipeline management
- Quote management
Free Trial
Salesforce Sales Cloud
Free Trial is available
SuperOffice CRM
Free Trial is available
Ratings
Meets Requirements
8.8
13,546
8.2
94
Ease of Use
8.2
17,365
8.6
101
Ease of Setup
7.8
8,423
7.9
67
Ease of Admin
7.9
4,312
7.7
56
Quality of Support
8.1
11,802
8.7
94
Has the product been a good partner in doing business?
8.4
4,276
9.0
55
Product Direction (% positive)
8.2
13,221
8.9
96
Features by Category
Sales Force Automation
8.8
9427
|
Verified
8.5
76
8.3
6369
|
Verified
7.3
60
8.7
9147
|
Verified
8.0
69
8.3
9406
|
Verified
8.3
77
8.0
7291
|
Verified
7.2
62
8.2
7583
|
Verified
8.0
70
8.0
6729
|
Verified
6.8
62
8.1
6630
|
Verified
7.2
65
8.3
7382
|
Verified
7.6
67
Marketing Automation
8.0
6641
|
Verified
7.3
71
8.1
6965
|
Verified
7.1
63
8.5
7985
|
Verified
7.4
69
7.9
5405
6.1
57
Customer Support
8.3
6785
|
Verified
7.1
60
8.1
6360
|
Verified
7.2
60
8.2
6755
|
Verified
7.3
59
8.0
5474
|
Verified
6.7
53
8.2
5964
|
Verified
7.1
54
Reporting & Analytics
8.5
8908
|
Verified
7.9
65
8.5
9093
|
Verified
8.1
73
8.2
7404
|
Verified
7.1
63
Mobile & Social
7.9
5592
|
Verified
6.8
52
7.8
5224
|
Verified
6.0
54
7.7
6071
|
Verified
7.2
67
Platform
8.5
3566
|
Verified
7.6
51
8.5
3573
|
Verified
7.3
47
8.6
3598
|
Verified
8.1
51
8.4
2877
|
Verified
7.3
44
8.5
3150
|
Verified
6.5
43
8.1
3173
|
Verified
7.1
46
8.7
3573
|
Verified
8.0
51
8.1
3007
7.8
46
Integration
8.5
2583
|
Verified
6.9
43
8.5
3035
|
Verified
6.7
39
8.5
2876
|
Verified
6.7
33
Generative AI
7.6
865
5.9
37
Agentic AI - CRM
7.8
227
6.6
25
7.9
228
6.2
23
8.2
225
6.5
24
8.0
223
6.5
24
8.0
221
6.9
24
8.0
222
6.6
24
8.1
223
6.7
24
Email Marketing
Not enough data
8.2
19
Not enough data
7.9
21
Not enough data
7.4
18
Not enough data
7.8
18
Online Marketing
Not enough data
7.7
17
Not enough data
7.9
14
Not enough data
6.1
11
Not enough data
7.9
17
Not enough data
7.2
16
Lead Management
Not enough data
7.3
15
Not enough data
7.8
20
Not enough data
7.6
19
Not enough data
7.1
15
Not enough data
6.5
16
Not enough data
6.3
15
Not enough data
7.1
18
Not enough data
7.8
16
Campaign Management
Not enough data
6.8
14
Not enough data
7.2
18
Not enough data
7.2
20
Not enough data
7.1
13
Social
Not enough data
5.3
12
Not enough data
4.5
10
Not enough data
4.8
11
Not enough data
5.8
11
Not enough data
5.4
12
Reporting & Analytics
Not enough data
8.0
18
Not enough data
5.3
12
Not enough data
5.4
13
Not enough data
6.0
12
Not enough data
4.5
11
Platform
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
7.8
27
Not enough data
7.4
23
Not enough data
6.1
20
Not enough data
7.6
27
Not enough data
6.9
24
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
7.0
28
Not enough data
6.7
22
Not enough data
5.8
20
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
268
Not enough data
8.8
287
Not enough data
8.7
309
Not enough data
8.6
284
Not enough data
Organization
8.9
344
Not enough data
8.8
335
Not enough data
8.8
329
Not enough data
Performance Analysis
8.4
278
Not enough data
8.8
301
Not enough data
Sales Analysis
8.4
279
Not enough data
8.8
293
Not enough data
Generative AI
8.4
117
Not enough data
8.3
117
Not enough data
Agentic AI - AI Sales Assistant
9.3
20
Not enough data
9.1
20
Not enough data
9.0
20
Not enough data
9.1
19
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.3
20
Not enough data
Integrated Workflows
8.7
514
Not enough data
8.5
506
Not enough data
8.1
462
Not enough data
8.1
457
Not enough data
8.8
515
Not enough data
8.4
464
Not enough data
8.6
477
Not enough data
Repeatability and Reportability
8.4
479
Not enough data
8.7
497
Not enough data
8.7
493
Not enough data
8.3
479
Not enough data
7.7
413
Not enough data
AI and Automation
8.5
457
Not enough data
8.4
465
Not enough data
8.2
424
Not enough data
8.0
428
Not enough data
7.8
410
Not enough data
Generative AI
7.4
265
Not enough data
Agentic AI - Sales Engagement
8.2
83
Not enough data
8.4
83
Not enough data
8.5
81
Not enough data
8.4
83
Not enough data
8.3
83
Not enough data
8.2
83
Not enough data
8.5
82
Not enough data
Call Analytics
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Not enough data
Agent Performance Management
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Not enough data
Generative AI
8.2
57
Not enough data
Agentic AI - Conversation Intelligence
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
Revenue Sourcing and Forecasting
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
Not enough data
CRM Data Enrichment
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Not enough data
Account Management
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.1
156
Not enough data
8.5
156
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.5
33
Not enough data
8.3
33
Not enough data
Sales Performance Features - Sales Planning
8.4
171
Not enough data
8.5
162
Not enough data
8.5
167
Not enough data
8.6
167
Not enough data
8.6
165
Not enough data
8.8
165
Not enough data
8.2
162
Not enough data
Territory Management - Sales Planning
8.5
163
Not enough data
8.4
168
Not enough data
Quota & Capacity Management - Sales Planning
8.3
165
Not enough data
8.3
172
Not enough data
8.4
166
Not enough data
Agentic AI - Sales Planning
8.4
52
Not enough data
8.5
51
Not enough data
Agentic AI - Lead Scoring
7.8
46
Not enough data
8.1
46
Not enough data
7.8
46
Not enough data
7.9
47
Not enough data
Attribution
8.9
440
Not enough data
8.9
444
Not enough data
8.6
426
Not enough data
Discovery
8.9
447
Not enough data
8.6
442
Not enough data
8.5
424
Not enough data
Management
8.5
413
Not enough data
8.6
431
Not enough data
Platform
8.6
423
Not enough data
8.6
423
Not enough data
Agentic AI - Sales Performance Management
8.3
68
Not enough data
8.5
69
Not enough data
8.5
70
Not enough data
Incentives
8.1
427
Not enough data
8.3
491
Not enough data
8.0
427
Not enough data
8.5
502
Not enough data
Personalization
8.6
470
Not enough data
8.8
548
Not enough data
8.9
579
Not enough data
8.6
526
Not enough data
Administrative
8.7
553
Not enough data
8.5
517
Not enough data
8.4
500
Not enough data
Agentic AI - Email Tracking
8.2
62
Not enough data
8.3
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.3
61
Not enough data
8.3
60
Not enough data
8.4
62
Not enough data
Analytics
8.3
566
Not enough data
8.4
574
Not enough data
8.3
588
Not enough data
Customizations
8.7
618
Not enough data
8.5
586
Not enough data
8.6
622
Not enough data
8.4
567
Not enough data
8.4
595
Not enough data
Generative AI
7.5
288
Not enough data
Agentic AI - Sales Analytics
8.2
76
Not enough data
8.5
75
Not enough data
8.3
75
Not enough data
8.2
75
Not enough data
8.2
75
Not enough data
Data Sourcing
8.5
961
Not enough data
8.7
992
Not enough data
8.3
896
Not enough data
8.7
1023
Not enough data
8.6
956
Not enough data
Predictive Analytics
8.4
936
Not enough data
8.6
951
Not enough data
8.1
850
Not enough data
8.3
890
Not enough data
Sales Management
8.7
978
Not enough data
8.1
853
Not enough data
8.6
973
Not enough data
8.8
1041
Not enough data
Agentic AI - Outbound Call Tracking
8.4
36
Not enough data
8.4
37
Not enough data
Calling
8.5
183
Not enough data
8.4
174
Not enough data
8.7
183
Not enough data
8.7
180
Not enough data
8.7
40
Not enough data
Contacts
8.8
174
Not enough data
8.6
177
Not enough data
8.7
179
Not enough data
Insights
9.1
184
Not enough data
8.8
180
Not enough data
8.2
176
Not enough data
8.5
186
Not enough data
8.4
181
Not enough data
8.6
37
Not enough data
Agentic AI - Sales Coaching
9.1
21
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
9.3
21
Not enough data
Training
8.8
257
Not enough data
8.8
250
Not enough data
8.5
211
Not enough data
8.5
246
Not enough data
Feedback
8.8
238
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
7.9
28
Not enough data
8.0
28
Not enough data
8.2
28
Not enough data
Content Management
8.3
348
Not enough data
8.1
338
Not enough data
8.2
323
Not enough data
8.5
314
Not enough data
8.3
331
Not enough data
Analytics
8.7
338
Not enough data
8.4
337
Not enough data
8.4
220
Not enough data
8.3
346
Not enough data
Learning Management - Sales Enablement
8.7
21
Not enough data
8.6
21
Not enough data
8.6
21
Not enough data
Revenue Enablement - Sales Enablement
8.3
21
Not enough data
8.3
21
Not enough data
9.0
20
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and SuperOffice CRM are categorized as CRM
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue Operations & Intelligence (RO&I)
SuperOffice CRM is categorized as Marketing Automation and Online Form Builder
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOffice CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
11.9%
Financial Services
6.8%
Marketing and Advertising
5.0%
Internet
3.3%
Other
59.4%
Wholesale
7.9%
Computer Software
7.9%
Information Technology and Services
5.6%
Mechanical or Industrial Engineering
4.8%
Electrical/Electronic Manufacturing
4.0%
Other
69.8%
Alternatives
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
Will it be possible to create documents when on mobile app?
1 Comment
MC
I hear from support there are some wishes for this in the future when the technology is there to support it!Read more
SuperOffice CRM has no more discussions with answers
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