Compare Agentforce Sales (formerly Salesforce Sales Cloud) and SuperOffice CRM 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Starting at €71.00 1 User Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,679)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSuperOffice CRM
Star Rating
(159)4.4 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €71.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and customization, with users highlighting its powerful automation features and customizable dashboards that enhance efficiency in managing sales pipelines and customer relationships.
- Users say SuperOffice CRM stands out for its user-friendly interface, making it accessible even for beginners. Reviewers appreciate the clear structure it provides for managing sales activities, which helps maintain a solid overview of pipelines and ongoing dialogues.
- According to verified reviews, Agentforce Sales has a significantly higher overall satisfaction score, reflecting its robust capabilities and the positive experiences of a larger user base, with over 24,000 reviews compared to SuperOffice's 152.
- Reviewers mention that while SuperOffice CRM offers a solid information database for organizational use, it sometimes lacks the advanced features that larger teams may require, which can limit its effectiveness in more complex sales environments.
- Users highlight that Agentforce Sales provides valuable insights through real-time reporting and tracking, which helps teams bond and maintain close relationships with clients, a feature that is particularly beneficial for mid-market companies.
- G2 reviewers note that SuperOffice CRM's strength lies in its ease of setup and administration, with users appreciating the straightforward onboarding process, although it may not match the extensive capabilities offered by Agentforce Sales for larger organizations.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
SuperOffice CRM
SALES
Starting at €71.00
1 User Per Month
For the sales person.
Includes core CRM feature sets:
Document sales processes
- Enjoy a better pipeline control
- Send quotes with a few clicks
- Track progress with personalized dashboards
- Improve your sales team's productivity
- Forecasting
- Pipeline management
- Quote management
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
SuperOffice CRM
Free Trial is available
Ratings
Meets Requirements
8.8
14,093
8.3
117
Ease of Use
8.2
18,083
8.6
128
Ease of Setup
7.8
9,021
8.0
89
Ease of Admin
7.9
4,489
7.8
60
Quality of Support
8.1
12,299
8.8
117
Has the product been a good partner in doing business?
8.4
4,454
9.0
59
Product Direction (% positive)
8.3
13,729
8.9
119
Features by Category
Sales Force Automation
8.8
9593
|
Verified
8.7
88
8.3
6402
|
Verified
7.3
59
8.7
9317
|
Verified
8.1
73
8.3
9537
|
Verified
8.4
84
8.0
7328
|
Verified
7.2
61
8.2
7627
|
Verified
8.1
73
8.0
6766
|
Verified
6.8
62
8.1
6670
|
Verified
7.2
65
8.3
7416
|
Verified
7.5
67
Marketing Automation
8.0
6681
|
Verified
7.3
72
8.1
7000
|
Verified
7.1
62
8.5
8118
|
Verified
7.4
68
7.9
5432
6.1
57
Customer Support
8.3
6835
|
Verified
7.3
67
8.1
6391
|
Verified
7.1
59
8.2
6792
|
Verified
7.4
60
8.0
5502
|
Verified
6.6
52
8.2
5993
|
Verified
7.0
53
Reporting & Analytics
8.5
9024
|
Verified
7.9
68
8.5
9186
|
Verified
8.1
78
8.2
7479
|
Verified
7.1
62
Mobile & Social
7.9
5630
|
Verified
6.8
53
7.8
5250
|
Verified
5.9
53
7.7
6108
|
Verified
7.1
69
Platform
8.5
3665
|
Verified
7.7
57
8.5
3673
|
Verified
7.3
50
8.6
3637
|
Verified
8.1
53
8.4
2902
|
Verified
7.3
45
8.5
3182
|
Verified
6.5
43
8.1
3201
|
Verified
7.3
48
8.7
3653
|
Verified
8.1
54
8.1
3031
7.9
48
Integration
8.5
2604
|
Verified
6.9
43
8.5
3092
|
Verified
6.7
41
8.5
2908
|
Verified
6.7
35
Generative AI
7.6
894
5.8
36
Agentic AI - CRM
8.0
276
6.5
24
7.9
253
6.0
22
8.3
264
6.5
24
8.0
242
6.3
23
8.0
244
6.7
23
8.1
260
6.4
23
8.2
256
6.5
23
Email Marketing
Not enough data
8.3
20
Not enough data
8.0
22
Not enough data
7.4
18
Not enough data
7.8
18
Online Marketing
Not enough data
7.7
17
Not enough data
7.9
14
Not enough data
6.1
11
Not enough data
7.9
17
Not enough data
7.2
16
Lead Management
Not enough data
7.3
15
Not enough data
7.8
20
Not enough data
7.6
19
Not enough data
7.1
15
Not enough data
6.5
16
Not enough data
6.3
15
Not enough data
7.1
18
Not enough data
7.8
16
Campaign Management
Not enough data
6.8
14
Not enough data
7.2
18
Not enough data
7.2
20
Not enough data
7.1
13
Social
Not enough data
5.3
12
Not enough data
4.5
10
Not enough data
4.8
11
Not enough data
5.8
11
Not enough data
5.4
12
Reporting & Analytics
Not enough data
8.0
18
Not enough data
5.3
12
Not enough data
5.4
13
Not enough data
6.0
12
Not enough data
5.0
12
Platform
Not enough data
7.5
26
Not enough data
7.6
26
Not enough data
7.9
28
Not enough data
7.4
23
Not enough data
6.1
20
Not enough data
7.6
27
Not enough data
6.9
24
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
7.0
28
Not enough data
6.7
22
Not enough data
5.8
20
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
297
Not enough data
8.8
320
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
347
Not enough data
8.8
342
Not enough data
Performance Analysis
8.4
285
Not enough data
8.8
309
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
303
Not enough data
Generative AI
8.5
125
Not enough data
8.5
125
Not enough data
Agentic AI - AI Sales Assistant
9.2
30
Not enough data
9.2
30
Not enough data
9.0
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
30
Not enough data
Integrated Workflows
8.7
522
Not enough data
8.5
513
Not enough data
8.1
467
Not enough data
8.1
461
Not enough data
8.9
526
Not enough data
8.4
469
Not enough data
8.6
481
Not enough data
Repeatability and Reportability
8.4
483
Not enough data
8.7
502
Not enough data
8.7
499
Not enough data
8.3
483
Not enough data
7.8
415
Not enough data
AI and Automation
8.5
463
Not enough data
8.4
472
Not enough data
8.3
427
Not enough data
8.0
431
Not enough data
7.8
415
Not enough data
Generative AI
7.4
270
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.3
59
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.8
66
Not enough data
8.6
68
Not enough data
8.8
68
Not enough data
8.5
63
Not enough data
8.5
65
Not enough data
8.4
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.2
63
Not enough data
8.4
62
Not enough data
8.2
59
Not enough data
8.3
64
Not enough data
8.5
56
Not enough data
Account Management
8.3
63
Not enough data
8.1
63
Not enough data
8.2
60
Not enough data
8.3
59
Not enough data
8.6
55
Not enough data
8.5
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
8.0
22
Not enough data
8.3
22
Not enough data
8.4
22
Not enough data
8.3
22
Not enough data
8.3
23
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.5
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.4
30
Not enough data
8.5
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
159
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
155
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
35
Not enough data
Sales Performance Features - Sales Planning
8.5
174
Not enough data
8.5
163
Not enough data
8.5
168
Not enough data
8.7
171
Not enough data
8.6
171
Not enough data
8.8
167
Not enough data
8.2
163
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
168
Not enough data
8.4
176
Not enough data
8.4
167
Not enough data
Agentic AI - Sales Planning
8.5
58
Not enough data
8.6
57
Not enough data
Agentic AI - Lead Scoring
7.9
57
Not enough data
8.2
55
Not enough data
8.0
58
Not enough data
8.2
59
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
437
Not enough data
Discovery
8.9
463
Not enough data
8.6
456
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
563
Not enough data
8.9
596
Not enough data
8.6
537
Not enough data
Administrative
8.7
566
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.2
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.3
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.4
64
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.4
591
Not enough data
Customizations
8.7
623
Not enough data
8.5
593
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
598
Not enough data
Generative AI
7.5
291
Not enough data
Agentic AI - Sales Analytics
8.3
81
Not enough data
8.6
81
Not enough data
8.4
81
Not enough data
8.4
80
Not enough data
8.3
81
Not enough data
Data Sourcing
8.5
970
Not enough data
8.7
1001
Not enough data
8.4
904
Not enough data
8.7
1033
Not enough data
8.6
964
Not enough data
Predictive Analytics
8.4
949
Not enough data
8.6
965
Not enough data
8.1
857
Not enough data
8.3
898
Not enough data
Sales Management
8.7
987
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Not enough data
Feedback
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
230
Not enough data
8.7
201
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
348
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and SuperOffice CRM are categorized as CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
SuperOffice CRM is categorized as Marketing Automation and Online Form Builder
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOffice CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Wholesale
8.5%
Computer Software
5.9%
Information Technology and Services
5.2%
Mechanical or Industrial Engineering
3.9%
Industrial Automation
3.3%
Other
73.2%
Alternatives
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
Will it be possible to create documents when on mobile app?
1 Comment
MC
I hear from support there are some wishes for this in the future when the technology is there to support it!Read more
SuperOffice CRM has no more discussions with answers
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