# Agentforce Revenue Management (formerly Salesforce Revenue Cloud) vs Dynamics 365 Sales Comparison

| | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 1,502 | 1,621 | 
| **Largest Market Segment** | Mid-Market (45.7% of reviews) | Mid-Market (39.4% of reviews) | 
| **Entry Level Price** | No pricing available | $210/month per user | 

---
## Top Pros & Cons

### Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

Pros:
- Ease of Use (86 reviews)
- Revenue Management (72 reviews)

Cons:
- Complexity (58 reviews)
- Complex Setup (56 reviews)

### Dynamics 365 Sales

Pros:
- Ease of Use (18 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Complexity (7 reviews)

---
## Ratings Comparison
| Rating | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
  | **Meets Requirements** | 8.6 (972 reviews) | 8.1 (1294 reviews) | 
  | **Ease of Use** | 8.0 (1072 reviews) | 7.5 (1300 reviews) | 
  | **Ease of Setup** | 7.6 (550 reviews) | 7.2 (420 reviews) | 
  | **Ease of Admin** | 7.9 (378 reviews) | 7.6 (385 reviews) | 
  | **Quality of Support** | 8.3 (887 reviews) | 7.5 (1135 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (375 reviews) | 7.8 (380 reviews) | 
  | **Product Direction (% positive)** | 7.9 (949 reviews) | 6.3 (1269 reviews) | 

---
## Pricing

### Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | N/A | N/A |
| **Dynamics 365 Sales** | 7.8/10 | 1204 |

#### Sales Force Automation

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.1 (966 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 7.9 (678 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.9 (908 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 7.8 (973 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.6 (735 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 7.9 (871 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.6 (729 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.8 (721 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.0 (767 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.6 (753 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.5 (731 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 7.9 (822 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.6 (641 reviews) ✓ Verified | 

#### Customer Support

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Case Management** | Not enough data | 8.0 (707 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 7.8 (671 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 7.9 (693 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.7 (602 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 7.9 (629 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Reporting** | Not enough data | 7.9 (896 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 7.9 (945 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.7 (784 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.5 (555 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 7.6 (549 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.4 (620 reviews) ✓ Verified | 

#### Platform

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (293 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.1 (309 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.2 (302 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.9 (227 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.9 (249 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 7.8 (277 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 7.7 (292 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.8 (254 reviews) ✓ Verified | 

#### Integration

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (297 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.8 (234 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.6 (239 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (17 reviews) | 

#### Agentic AI - CRM

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.1 (8 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.2/10 | 761 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Configuration - cpq

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Product Catalog** | 8.4 (548 reviews) ✓ Verified | Not enough data | 
| **Guided Selling** | 8.2 (487 reviews) ✓ Verified | Not enough data | 
| **Configuration Rules** | 8.1 (551 reviews) ✓ Verified | Not enough data | 
| **Price Configuration** | 8.3 (573 reviews) ✓ Verified | Not enough data | 
| **Visual Configuration** | 8.1 (568 reviews) | Not enough data | 

#### Pricing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Pricing Flexibility** | 7.9 (551 reviews) ✓ Verified | Not enough data | 
| **Discounting** | 7.8 (551 reviews) ✓ Verified | Not enough data | 
| **Commerical Rules** | 8.0 (465 reviews) ✓ Verified | Not enough data | 
| **Terms and Conditions** | 8.3 (517 reviews) ✓ Verified | Not enough data | 
| **Approval Workflow** | 8.3 (557 reviews) ✓ Verified | Not enough data | 
| **Renewals** | 8.3 (488 reviews) ✓ Verified | Not enough data | 

#### Quoting

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Grouping** | 8.3 (542 reviews) ✓ Verified | Not enough data | 
| **Version Control** | 8.0 (485 reviews) ✓ Verified | Not enough data | 
| **Quote Document Generation** | 8.2 (565 reviews) ✓ Verified | Not enough data | 
| **Ordering** | 8.3 (479 reviews) ✓ Verified | Not enough data | 
| **Contracts** | 8.2 (520 reviews) ✓ Verified | Not enough data | 

#### Admin

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Configuration Ease of Admin** | 7.7 (305 reviews) ✓ Verified | Not enough data | 
| **Pricing Administration** | 7.9 (289 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 7.9 (283 reviews) ✓ Verified | Not enough data | 
| **Document Management** | 7.8 (284 reviews) ✓ Verified | Not enough data | 

#### Channels

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Mobile User Support** | 7.8 (414 reviews) ✓ Verified | Not enough data | 
| **Channel Partner Support** | 8.0 (391 reviews) ✓ Verified | Not enough data | 
| **eCommerce** | 8.1 (368 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **CRM Integration** | 8.7 (292 reviews) ✓ Verified | Not enough data | 
| **Integration API** | 8.4 (234 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.2 (225 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 8.4 (279 reviews) ✓ Verified | Not enough data | 
| **Reporting and Dashboards** | 8.5 (270 reviews) ✓ Verified | Not enough data | 
| **ERP Integration** | 8.6 (23 reviews) | Not enough data | 

#### Generative AI - cpq

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Dynamic Quoting** | 7.8 (29 reviews) | Not enough data | 
| **Dynamic Pricing** | 8.8 (28 reviews) | Not enough data | 
| **Personalized Sale Recommendations** | 8.5 (27 reviews) | Not enough data | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.6/10 | 15 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Contract Management Platform Features

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Contract Creation** | 8.7 (13 reviews) | Not enough data | 
| **Contract Templates** | 8.8 (12 reviews) | Not enough data | 
| **Contract Editing** | 8.2 (12 reviews) | Not enough data | 
| **Contract Attachments** | 9.0 (13 reviews) | Not enough data | 
| **Contract Collaboration** | 8.9 (12 reviews) | Not enough data | 
| **Approval Process** | 8.3 (12 reviews) | Not enough data | 
| **Notifications & Reminders** | 9.0 (12 reviews) | Not enough data | 
| **Contract Database** | 8.9 (12 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (12 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.2 (12 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Generation** | 8.0 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 7.4 (11 reviews) | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (5 reviews) | Not enough data | 

### Subscription Revenue Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.1/10 | 25 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Billing and Payments

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Payment Terms** | 8.0 (22 reviews) | Not enough data | 
| **Personalized Billing** | 8.1 (21 reviews) | Not enough data | 
| **Custom Pricing** | 8.3 (22 reviews) | Not enough data | 

#### Revenue Recognition

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Usage Tracking** | 8.8 (22 reviews) | Not enough data | 
| **Deferred Revenue** | 7.9 (22 reviews) | Not enough data | 
| **Revenue Accrual** | 8.0 (21 reviews) | Not enough data | 

#### Revenue Optimization

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **At-Risk Customers** | 7.8 (23 reviews) | Not enough data | 
| **Offer Optimization** | 7.7 (22 reviews) | Not enough data | 
| **Customer Churn** | 8.1 (22 reviews) | Not enough data | 
| **Revenue Forecasting** | 8.3 (22 reviews) | Not enough data | 

### Subscription Billing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.5/10 | 115 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Billing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Automation** | 8.6 (87 reviews) ✓ Verified | Not enough data | 
| **Consolidation** | 8.5 (88 reviews) ✓ Verified | Not enough data | 
| **Adjustments** | 8.2 (83 reviews) ✓ Verified | Not enough data | 
| **Blacklisting** | Feature Not Available | Not enough data | 

#### Dunning

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Collections** | 8.3 (76 reviews) ✓ Verified | Not enough data | 
| **Dispute Management** | Feature Not Available | Not enough data | 
| **Escalation** | Feature Not Available | Not enough data | 

#### Performance

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Packages** | 8.3 (85 reviews) ✓ Verified | Not enough data | 
| **Discounts** | 8.5 (89 reviews) ✓ Verified | Not enough data | 
| **Plan Changes** | 8.3 (88 reviews) ✓ Verified | Not enough data | 

#### Reporting

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Dimensions** | 8.4 (34 reviews) ✓ Verified | Not enough data | 
| **Deferred Revenue** | 8.6 (34 reviews) ✓ Verified | Not enough data | 
| **Revenue Recognition** | 9.1 (34 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Subscription Billing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (5 reviews) | Not enough data | 

### Revenue Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.5/10 | 76 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Revenue Recognition

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Revenue Types** | 8.5 (66 reviews) | Not enough data | 
| **Revenue Allocation** | 8.5 (63 reviews) | Not enough data | 
| **Reclassification** | 8.2 (61 reviews) | Not enough data | 
| **Compliance** | 8.4 (61 reviews) | Not enough data | 
| **Scheduling** | 8.6 (63 reviews) | Not enough data | 

#### Revenue Performance

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Customer Performance** | 8.7 (65 reviews) | Not enough data | 
| **Contract Performance** | 8.7 (64 reviews) | Not enough data | 
| **Revenue KPIs** | 8.4 (62 reviews) | Not enough data | 
| **Pricing & Discounting** | 8.6 (64 reviews) | Not enough data | 
| **Offering** | 8.6 (63 reviews) | Not enough data | 

#### Revenue Optimization 

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Forecasting** | 8.7 (64 reviews) | Not enough data | 
| **Promotion Programs** | 8.2 (63 reviews) | Not enough data | 
| **Pricing Optimization** | 8.3 (61 reviews) | Not enough data | 
| **Re-evaluation** | 8.2 (59 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **ERP and Accounting** | 8.4 (60 reviews) | Not enough data | 
| **Sales and Marketing** | 8.9 (62 reviews) | Not enough data | 
| **Quote-to-Cash** | 8.6 (64 reviews) | Not enough data | 
| **APIs** | 8.3 (61 reviews) | Not enough data | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.5/10 | 135 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Customer Requirements

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Quoting** | 8.6 (104 reviews) | Not enough data | 
| **Configuration** | 8.4 (97 reviews) | Not enough data | 
| **Pricing** | 8.4 (99 reviews) | Not enough data | 

#### Contracts

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Creation** | 8.5 (97 reviews) | Not enough data | 
| **Negotiation** | 8.5 (92 reviews) | Not enough data | 
| **Execution** | 8.3 (97 reviews) | Not enough data | 

#### Revenue

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Invoicing** | 8.7 (102 reviews) | Not enough data | 
| **Matching** | 8.3 (102 reviews) | Not enough data | 
| **Recognition** | 8.4 (101 reviews) | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.5/10 | 9 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Platform Basics 

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Data Extraction** | 8.5 (8 reviews) | Not enough data | 
| **Contract Comparisons** | 8.6 (7 reviews) | Not enough data | 

#### Artificial Intelligence Capabilities

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Text Analytics** | 7.9 (7 reviews) | Not enough data | 
| **NLP** | 9.0 (7 reviews) | Not enough data | 
| **OCR** | 8.8 (7 reviews) | Not enough data | 

#### Contract Data

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Data Import** | 8.8 (8 reviews) | Not enough data | 
| **Data Export** | 8.5 (8 reviews) | Not enough data | 
| **Custom Reporting** | 8.1 (8 reviews) | Not enough data | 
| **Clause Identification and Mapping** | 8.3 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Summarization** | 8.1 (7 reviews) | Not enough data | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.3/10 | 54 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Contract Creation & Management

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Contract Creation** | 8.3 (52 reviews) | Not enough data | 
| **Contract Templates** | 8.4 (51 reviews) | Not enough data | 
| **Contract Editing** | 8.3 (50 reviews) | Not enough data | 
| **Contract Attachments** | 8.5 (50 reviews) | Not enough data | 

#### Collaboration

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Contract Collaboration** | 8.2 (49 reviews) | Not enough data | 
| **Approval Process** | 8.7 (51 reviews) | Not enough data | 

#### Other Platform Features

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Notifications & Reminders** | 8.3 (51 reviews) | Not enough data | 
| **Contract Database** | 8.0 (50 reviews) | Not enough data | 
| **Contract Compliance** | 8.3 (49 reviews) | Not enough data | 
| **Integrations / APIs** | 8.2 (49 reviews) | Not enough data | 
| **E-Signature** | 8.7 (49 reviews) | Not enough data | 

#### Contract Data

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Reporting & Dashboards** | 8.3 (51 reviews) | Not enough data | 
| **Advanced Contract Analytics** | 8.1 (50 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Generation** | 7.9 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (28 reviews) | Not enough data | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.4/10 | 87 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Bill Generation

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Templates** | 8.6 (78 reviews) | Not enough data | 
| **Digital Billing** | 8.6 (80 reviews) | Not enough data | 
| **Recurring Billing** | 8.6 (81 reviews) | Not enough data | 

#### Bill Processing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Consolidation** | 8.3 (79 reviews) | Not enough data | 
| **Batch Invoicing** | 8.5 (79 reviews) | Not enough data | 
| **Management** | 8.4 (79 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Accounting** | 8.5 (79 reviews) | Not enough data | 
| **Payments** | 8.4 (80 reviews) | Not enough data | 
| **ERP** | 8.3 (79 reviews) | Not enough data | 

#### Agentic AI - Billing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (13 reviews) | Not enough data | 

### Subscription Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.5/10 | 38 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Order Management

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Opportunities** | 8.7 (35 reviews) | Not enough data | 
| **Order History** | 8.7 (36 reviews) | Not enough data | 
| **Upsell & Cross-sell** | 8.2 (35 reviews) | Not enough data | 
| **Renewals** | 8.6 (36 reviews) | Not enough data | 

#### Products & Plans

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Packages** | 8.3 (33 reviews) | Not enough data | 
| **Multi-part Deals** | 8.3 (35 reviews) | Not enough data | 
| **Plan Changes** | 8.2 (34 reviews) | Not enough data | 
| **Bundles** | 8.7 (34 reviews) | Not enough data | 

#### Pricing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Standard Price** | 8.6 (35 reviews) | Not enough data | 
| **Discounts** | 8.9 (34 reviews) | Not enough data | 
| **Optimization** | 8.4 (34 reviews) | Not enough data | 

#### Revenue Management

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Automation** | 8.7 (35 reviews) | Not enough data | 
| **Consolidation** | 8.5 (35 reviews) | Not enough data | 
| **Adjustments** | 8.3 (34 reviews) | Not enough data | 
| **Billing Types** | 8.2 (35 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Payments** | 8.5 (35 reviews) | Not enough data | 
| **Accounting** | 8.9 (34 reviews) | Not enough data | 
| **CRM & Sales** | 9.0 (35 reviews) | Not enough data | 

#### Agentic AI - Subscription Management

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Subscription Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 8.6/10 | 8 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Data Management

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Updating** | 8.3 (7 reviews) | Not enough data | 
| **Data cleansing** | 8.1 (7 reviews) | Not enough data | 
| **Integration** | 8.6 (7 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **KPIs** | 8.6 (6 reviews) | Not enough data | 
| **Dashboards** | 9.3 (7 reviews) | Not enough data | 
| **Segmentation** | 8.6 (6 reviews) | Not enough data | 
| **Revenue Optimization ** | 8.6 (6 reviews) | Not enough data | 

#### Agentic AI - Subscription Analytics

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Pricing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | 7.3/10 | 12 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Platform - Pricing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Dynamic Pricing** | 7.3 (10 reviews) | Not enough data | 
| **Customer Segmentation** | 7.0 (10 reviews) | Not enough data | 
| **Price Execution** | 7.3 (10 reviews) | Not enough data | 
| **Price Management** | 7.8 (10 reviews) | Not enough data | 
| **Price Monitoring** | 7.3 (10 reviews) | Not enough data | 
| **Approved Workflows** | 8.2 (10 reviews) | Not enough data | 
| **Pricing Analytics** | 7.3 (10 reviews) | Not enough data | 
| **Omnichannel Pricing** | 7.2 (9 reviews) | Not enough data | 

#### Integration - Pricing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **ERP Integration** | 7.0 (10 reviews) | Not enough data | 
| **Integration API** | 7.0 (10 reviews) | Not enough data | 
| **CRM Integration** | 6.5 (10 reviews) | Not enough data | 

#### Artificial Intelligence - Pricing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Price Optimization** | 7.5 (10 reviews) | Not enough data | 
| **Personalized Pricing** | 7.3 (10 reviews) | Not enough data | 
| **Real-time Insights** | 7.9 (11 reviews) | Not enough data | 

#### Agentic AI - Pricing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.5 (10 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | N/A | N/A |
| **Dynamics 365 Sales** | 8.5/10 | 22 |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.7 (21 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.5 (21 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.4 (20 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.1 (21 reviews) | 
| **Data Segmentation** | Not enough data | 8.7 (20 reviews) | 

#### Predictive Analytics

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.7 (20 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.6 (19 reviews) | 
| **Risk Analysis** | Not enough data | 8.3 (19 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (19 reviews) | 

#### Sales Management

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.8 (20 reviews) | 
| **Sales Gamification** | Not enough data | 8.7 (19 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.5 (20 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (20 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | N/A | N/A |
| **Dynamics 365 Sales** | 8.6/10 | 6 |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.9 (6 reviews) | 
| **Coaching Materials** | Not enough data | 8.6 (6 reviews) | 
| **Playbook Creation** | Not enough data | 7.5 (6 reviews) | 
| **Video Record** | Not enough data | 8.6 (6 reviews) | 

#### Feedback

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Review** | Not enough data | 8.9 (6 reviews) | 
| **Scorecard** | Not enough data | 8.9 (6 reviews) | 
| **Coaching Card** | Not enough data | 8.6 (6 reviews) | 
| **Leaderboard** | Not enough data | 9.2 (6 reviews) | 
| **Real-Time Updates** | Not enough data | 8.6 (6 reviews) | 
| **Notifications** | Not enough data | 8.6 (6 reviews) | 
| **Competition** | Not enough data | 8.6 (6 reviews) | 

#### Generative AI

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Revenue Management (formerly Salesforce Revenue Cloud)** | N/A | N/A |
| **Dynamics 365 Sales** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories

**Unique to Agentforce Revenue Management (formerly Salesforce Revenue Cloud) (12):** [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Revenue Management Software](https://www.g2.com/categories/revenue-management), [CPQ Software](https://www.g2.com/categories/cpq), [Subscription Revenue Management Software](https://www.g2.com/categories/subscription-revenue-management), [Pricing Software](https://www.g2.com/categories/pricing), [Billing Software](https://www.g2.com/categories/billing), [Subscription Billing Software](https://www.g2.com/categories/subscription-billing), [Subscription Analytics Software](https://www.g2.com/categories/subscription-analytics), [Subscription Management Software](https://www.g2.com/categories/subscription-management), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics), [Contract Management Software](https://www.g2.com/categories/contract-management), [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm)

**Unique to Dynamics 365 Sales (3):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Revenue Management (formerly Salesforce Revenue Cloud) | Dynamics 365 Sales | 
|---|---|---|
| **Small-Business** | 21.2% | 31.1% | 
| **Mid-Market** | 45.7% | 39.4% | 
| **Enterprise** | 33.0% | 29.5% | 

### By Industry

#### Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

- **Computer Software:** 16.2%
- **Information Technology and Services:** 15.1%
- **Retail:** 3.1%
- **Financial Services:** 3.0%
- **Telecommunications:** 2.9%
- **Marketing and Advertising:** 2.8%
- **Accounting:** 2.7%
- **Internet:** 2.4%
- **Education Management:** 2.3%
- **Hospital & Health Care:** 2.2%
- **Other:** 47.2%

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.7%
- **Computer Software:** 8.3%
- **Retail:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Education Management:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Insurance:** 2.3%
- **Real Estate:** 2.3%
- **Other:** 55.2%

---
## Alternatives

### Alternatives to Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (848 reviews)
- [Zuora](https://www.g2.com/products/zuora-zuora/reviews) — 3.9/5 stars (311 reviews)
- [Chargebee](https://www.g2.com/products/chargebee/reviews) — 4.4/5 stars (980 reviews)
- [Maxio](https://www.g2.com/products/maxio/reviews) — 4.3/5 stars (829 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4270 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3595 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (492 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Expedite Commerce](https://www.g2.com/products/expedite-commerce/reviews) — 4.8/5 stars (33 reviews)
- [Certinia Financial Management Cloud](https://www.g2.com/products/certinia-financial-management-cloud/reviews) — 4.0/5 stars (437 reviews)

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25849 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14707 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13866 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3089 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1441 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews)

---
## Top Discussions

### Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

- Title: [How to check how many cpq license in saleforce?](https://www.g2.com/discussions/10424-how-to-check-how-many-cpq-license-in-saleforce) — 2 comments, 2 upvotes
  > **Top comment:** "1. Go to Setup | Installed Packages 
2. Scroll to the Salesforce CPQ Link
3. Next to the link, there is a link titled "Manage Licenses"
4. Click on that..."
- Title: [Can approvals be completed via email?](https://www.g2.com/discussions/can-approvals-be-completed-via-email) — 2 comments, 1 upvote
  > **Top comment:** "Beth, I think it is different for every vendor, so good question. With CallidusCloud CPQ Yes, you can add an “approve” or “reject” link embedded in the email..."
- Title: [How technical does someone need to be to administer SteelBrick CPQ?](https://www.g2.com/discussions/326-how-technical-does-someone-need-to-be-to-administer-steelbrick-cpq) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since SteelBrick is 100% Native on Salesforce, if you have someone that can administer Salesforce, that person can easily administer SteelBrick CPQ. "
- Title: [How long does implementation take?](https://www.g2.com/discussions/327-how-long-does-implementation-take) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "SteelBrick implementation is simple and fast and typically takes 5 to 10 weeks. We’ve even had customers self-implement in just one weekend!"
- Title: [Why is being 100% Native to Salesforce important?](https://www.g2.com/discussions/325-why-is-being-100-native-to-salesforce-important) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Native CPQ apps are delivered and hosted directly within Salesforce so users can leverage the Salesforce Platform for customization and administration,..."

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-revenue-management-formerly-salesforce-revenue-cloud-vs-dynamics-365-sales)