# Salesforce B2C Commerce vs Slatwall Commerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Slatwall Commerce. Users appreciate its **user-friendly interface** and efficient navigation, making it a preferred choice for managing online stores.
- **According to verified reviews** , Salesforce Commerce for B2C has a robust integration with the broader Salesforce ecosystem, which users find invaluable for achieving a **unified view of customer interactions**. This seamless integration is a standout feature that enhances operational efficiency.
- **Users say** that while Slatwall Commerce offers great flexibility and customization options, it may require a **learning curve** for new users. However, many find it worth the effort, as it allows for tailored product configurations that meet specific business needs.
- **Reviewers mention** that Salesforce Commerce for B2C provides effective **personalization tools** and a smooth checkout process, which are crucial for enhancing customer experience and driving sales. This focus on user experience is a key differentiator in the competitive e-commerce landscape.
- **Users highlight** that Slatwall Commerce is easy to set up, with many stating that they could get started quickly with minimal hassle. This ease of implementation is appealing for small businesses looking for a straightforward solution.
- **According to recent feedback** , while Slatwall Commerce scores higher in areas like **quality of support** and **product direction** , Salesforce Commerce for B2C still maintains a solid reputation for its comprehensive support resources, which users find helpful for troubleshooting and maximizing the platform's capabilities.



| | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 581 | 32 | 
| **Largest Market Segment** | Mid-Market (40.4% of reviews) | Small-Business (63.3% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | $499 per month | 

---
## Top Pros & Cons

### Salesforce B2C Commerce

Pros:
- Ease of Use (52 reviews)
- Features (35 reviews)

Cons:
- Complex Setup (33 reviews)
- Expensive (32 reviews)

### Slatwall Commerce

**Not enough data**

---
## Ratings Comparison
| Rating | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.7 (349 reviews) | 9.1 (27 reviews) | 
  | **Ease of Use** | 8.2 (449 reviews) | 8.2 (27 reviews) | 
  | **Ease of Setup** | 7.9 (276 reviews) | 7.6 (19 reviews) | 
  | **Ease of Admin** | 8.1 (131 reviews) | 8.9 (19 reviews) | 
  | **Quality of Support** | 8.3 (329 reviews) | 9.3 (25 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (129 reviews) | 9.0 (17 reviews) | 
  | **Product Direction (% positive)** | 8.7 (332 reviews) | 9.6 (29 reviews) | 

---
## Pricing

### Salesforce B2C Commerce

#### Entry-Level Pricing

Plan: B2C Commerce - Growth 

Price: Contact Us Per Year

Description: Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.

Key Features:
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits 

[Browse all 3 editions](https://www.g2.com/products/salesforce-b2c-commerce/pricing)

#### Free Trial

No

### Slatwall Commerce

#### Entry-Level Pricing

Plan: Development Package

Price: $499 per month

Description: Get ALL of Slatwall. There are no “versions” of Slatwall - everything is included.

Key Features:
- WELCOME & DEVELOPER TRAINING: Assistance with getting started and a brief introduction to our development support team.
- DEDICATED ACCOUNT MANAGER: Your dedicated account manager will assist with helping you get answers and get launched quickly.
- NO LIMITS: A development environment with no product, order or account limits or disabled features.

[Browse all 2 editions](https://www.g2.com/products/slatwall-commerce/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Mobile E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Salesforce B2C Commerce** | 8.4/10 | 30 |
| **Slatwall Commerce** | N/A | N/A |

#### Design

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Templates - Mobile E-Commerce** | 8.3 (28 reviews) | Not enough data | 
| **Versions - Mobile E-Commerce** | 8.5 (29 reviews) | Not enough data | 
| **Testing - Mobile E-Commerce** | 8.6 (28 reviews) | Not enough data | 
| **Multichannel - Mobile E-Commerce** | 8.5 (28 reviews) | Not enough data | 

#### Personalization

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Branding - Mobile E-Commerce** | 8.3 (28 reviews) | Not enough data | 
| **Localization - Mobile E-Commerce** | 8.3 (28 reviews) | Not enough data | 
| **Digital Content - Mobile E-Commerce** | 8.5 (29 reviews) | Not enough data | 
| **Geofencing - Mobile E-Commerce** | 8.5 (27 reviews) | Not enough data | 

#### Analysis

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Dashboards - Mobile E-Commerce** | 8.4 (27 reviews) | Not enough data | 
| **User Behavior - Mobile E-Commerce** | 8.7 (26 reviews) | Not enough data | 
| **Sales - Mobile E-Commerce** | 8.3 (25 reviews) | Not enough data | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Salesforce B2C Commerce** | 9.1/10 | 23 |
| **Slatwall Commerce** | N/A | N/A |

#### Merchandising

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Product Recommendations** | 9.2 (22 reviews) | Not enough data | 
| **Product Search** | 9.3 (22 reviews) | Not enough data | 
| **Product Display** | 9.3 (22 reviews) | Not enough data | 
| **Media File Storage** | 8.6 (22 reviews) | Not enough data | 
| **Web Content Management** | 8.8 (22 reviews) | Not enough data | 

#### Analytics

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Reports & Analytics** | 9.2 (22 reviews) | Not enough data | 
| **Customer Data** | 9.2 (22 reviews) | Not enough data | 

#### Administration

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Integrations** | 9.2 (21 reviews) | Not enough data | 
| **Dashboard** | 9.0 (21 reviews) | Not enough data | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Salesforce B2C Commerce** | 8.6/10 | 28 |
| **Slatwall Commerce** | N/A | N/A |

#### Administration

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Reporting** | 9.0 (27 reviews) | Not enough data | 
| **Cart Management** | 8.7 (26 reviews) | Not enough data | 
| **Shipping Information Collection** | 8.8 (27 reviews) | Not enough data | 

#### Integrations

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Payment Gateway Integration** | 8.8 (27 reviews) | Not enough data | 
| **E-commerce Platform Integration** | 9.0 (27 reviews) | Not enough data | 
| **Email Integration** | 8.6 (27 reviews) | Not enough data | 

#### Cart Management

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Multi Cart** | 8.3 (28 reviews) | Not enough data | 
| **Products** | 8.5 (27 reviews) | Not enough data | 
| **Templates** | 8.6 (26 reviews) | Not enough data | 
| **Embed** | 8.6 (27 reviews) | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Salesforce B2C Commerce** | 8.3/10 | 296 |
| **Slatwall Commerce** | 8.4/10 | 27 |

#### Headless Commerce

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Decoupling** | 8.2 (97 reviews) | Not enough data | 
| **REST APIs** | 8.5 (101 reviews) | Not enough data | 
| **Data Orchestration** | 8.4 (99 reviews) | Not enough data | 
| **Customization** | 8.4 (102 reviews) | Not enough data | 
| **Extensibility** | 8.4 (101 reviews) | Not enough data | 

#### Generative AI

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **AI Text Generation** | 8.1 (82 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (86 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (18 reviews) | Not enough data | 
| **Decision Making** | 8.6 (18 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Storefront Design Tools** | 8.3 (216 reviews) | 8.3 (21 reviews) | 
| **Product Visualization** | 8.3 (162 reviews) | 8.3 (21 reviews) | 
| **Recommendations / Personalization** | 8.2 (234 reviews) | 7.3 (22 reviews) | 
| **Promotions and Discounts** | 8.0 (223 reviews) | 8.3 (22 reviews) | 
| **Shopping Cart Abandonment** | 7.8 (209 reviews) | 7.5 (21 reviews) | 
| **Product Reviews** | 8.1 (207 reviews) | 8.3 (18 reviews) | 
| **SEO** | 8.1 (206 reviews) | 8.3 (23 reviews) | 

#### Product Catalog

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Content Management** | 8.4 (218 reviews) | 8.9 (22 reviews) | 
| **Product Configuration** | 8.2 (215 reviews) | 8.8 (23 reviews) | 
| **Product Search and Filtering** | 8.3 (224 reviews) | 8.6 (22 reviews) | 
| **Intangible Products** | 8.2 (195 reviews) | 8.9 (21 reviews) | 

#### Order Process

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Checkout Process** | 8.3 (218 reviews) | 8.7 (23 reviews) | 
| **Shipping Options** | 8.2 (212 reviews) | 8.6 (22 reviews) | 
| **Tax Display and Processing** | 8.3 (209 reviews) | 8.5 (21 reviews) | 
| **Payment Processing** | 8.3 (215 reviews) | 8.8 (23 reviews) | 
| **Order Management** | 8.3 (218 reviews) | 8.8 (22 reviews) | 
| **Returns / Refunds** | 7.9 (203 reviews) | 8.4 (23 reviews) | 
| **Inventory Management** | 8.3 (204 reviews) | 8.9 (21 reviews) | 
| **Multi-Channel Fulfillment** | 8.2 (187 reviews) | 8.2 (17 reviews) | 

#### Multi-Channel Support

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Omnichannel** | 8.3 (201 reviews) | 7.6 (21 reviews) | 
| **Mobile** | 8.2 (203 reviews) | 8.1 (20 reviews) | 
| **Social Commerce** | 8.4 (187 reviews) | 7.9 (13 reviews) | 
| **Customer Service** | 8.3 (207 reviews) | 7.7 (16 reviews) | 
| **Store Locator** | 8.0 (193 reviews) | 7.9 (11 reviews) | 
| **3rd-Party Store Integration** | 8.1 (134 reviews) | 8.2 (14 reviews) | 
| **B2B** | 8.2 (182 reviews) | 8.6 (11 reviews) | 

#### Platform

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **APIs** | 8.2 (199 reviews) | 8.8 (20 reviews) | 
| **Customization** | 8.2 (217 reviews) | 9.2 (24 reviews) | 
| **Integrations to Add-on Tools** | 8.3 (207 reviews) | 8.9 (22 reviews) | 
| **User Management** | 8.4 (216 reviews) | 8.5 (23 reviews) | 
| **Reporting / Analytics** | 8.2 (221 reviews) | 8.0 (23 reviews) ✓ Verified | 
| **Security** | 8.6 (210 reviews) | 9.0 (24 reviews) | 
| **Multi-Site Management** | 8.6 (198 reviews) | 8.1 (18 reviews) | 
| **Admin Access Rights** | 8.5 (202 reviews) | 8.8 (23 reviews) | 
| **Test-to-Product Migration** | 8.3 (187 reviews) | 7.5 (19 reviews) | 
| **Internationalization** | 8.5 (183 reviews) | 8.4 (17 reviews) | 
| **Cross Browser Support** | 8.4 (194 reviews) | 8.3 (24 reviews) | 
| **Performance and Reliability** | 8.5 (224 reviews) | 8.6 (24 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Salesforce B2C Commerce** | 8.4/10 | 28 |
| **Slatwall Commerce** | N/A | N/A |

#### Reporting

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Reports & Analytics** | 8.6 (28 reviews) | Not enough data | 
| **Data Transfer Tools** | 8.5 (28 reviews) | Not enough data | 

#### Omnichannel Features 

| Feature | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Retail Management** | 8.0 (27 reviews) | Not enough data | 
| **POS Integration** | 8.0 (27 reviews) | Not enough data | 
| **Social Media Integration** | 8.2 (26 reviews) | Not enough data | 
| **Customer Service Integration** | 8.6 (27 reviews) | Not enough data | 
| **Marketing Tools** | 8.6 (27 reviews) | Not enough data | 
| **E-commerce Integration** | 8.6 (28 reviews) | Not enough data | 
| **ERP Integration** | 8.3 (27 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to Salesforce B2C Commerce (4):** [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce), [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart)



---
## Reviewer Demographics

### By Company Size

| Segment | Salesforce B2C Commerce | Slatwall Commerce | 
|---|---|---|
| **Small-Business** | 25.9% | 63.3% | 
| **Mid-Market** | 40.4% | 26.7% | 
| **Enterprise** | 33.6% | 10.0% | 

### By Industry

#### Salesforce B2C Commerce

- **Retail:** 12.4%
- **Information Technology and Services:** 11.1%
- **Computer Software:** 8.1%
- **Apparel & Fashion:** 5.6%
- **Accounting:** 4.3%
- **Consumer Goods:** 4.1%
- **Consulting:** 3.9%
- **Financial Services:** 3.8%
- **Marketing and Advertising:** 3.2%
- **Internet:** 2.4%
- **Other:** 41.1%

#### Slatwall Commerce

- **Internet:** 20.0%
- **Information Technology and Services:** 13.3%
- **Computer Software:** 10.0%
- **Publishing:** 6.7%
- **Medical Devices:** 6.7%
- **Marketing and Advertising:** 6.7%
- **Automotive:** 3.3%
- **Civic & Social Organization:** 3.3%
- **Design:** 3.3%
- **Education Management:** 3.3%
- **Other:** 23.3%

---
## Alternatives

### Alternatives to Salesforce B2C Commerce

- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5099 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Centra](https://www.g2.com/products/centra/reviews) — 4.8/5 stars (69 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)

### Alternatives to Slatwall Commerce

- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5099 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)

---
## Top Discussions

### Salesforce B2C Commerce

- Title: [Is Salesforce an ecommerce platform?](https://www.g2.com/discussions/is-salesforce-an-ecommerce-platform) — 1 comment
  > **Top comment:** "Yes B2C Commerce is an ecommerce platform. The Salesforce B2C Commerce Platform empowers customers to quickly grow profitability.  Customers o all sizes can..."
- Title: [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/salesforce-commerce-for-b2c-what-is-b2b-and-b2c-in-salesforce) — 1 comment
  > **Top comment:** "B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout..."
- Title: [What is a b2c platform?](https://www.g2.com/discussions/what-is-a-b2c-platform) — 1 comment
  > **Top comment:** "B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C..."
- Title: [What is Salesforce commerce?](https://www.g2.com/discussions/what-is-salesforce-commerce) — 1 comment
  > **Top comment:** "Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and..."

### Slatwall Commerce

- Title: [Is Slatwall open source or proprietary?](https://www.g2.com/discussions/is-slatwall-open-source-or-proprietary) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Slatwall is a 100% free and open source project that can be found on github.  We provide custom development, managed hosting & support services for the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/salesforce-b2c-commerce-vs-slatwall-commerce)