Compare Salesforce B2C Commerce and Sana Commerce Cloud 
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Mid-Market (47.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
Contact Us Per Month
Salesforce B2C Commerce
Star Rating
(572)4.3 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSana Commerce Cloud
Star Rating
(125)4.4 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Sana Commerce Cloud. Users appreciate its user-friendly interface and efficient navigation, making it a preferred choice for managing online stores.
- According to verified reviews, Salesforce Commerce for B2C offers a robust set of features, including seamless integration with the broader Salesforce ecosystem, which enhances inventory tracking and customer management. Users highlight the effectiveness of its personalization tools and smooth checkout process.
- Users say that while Sana Commerce Cloud has a slightly higher star rating, it faces challenges in overall user satisfaction, as evidenced by its lower G2 Score. However, it does shine in areas like automated tax calculations and providing a user-friendly dashboard, which simplifies online shopping.
- Reviewers mention that Sana Commerce Cloud offers strong self-service capabilities and real-time insights into inventory data, which can enhance the shopping experience. This is particularly beneficial for businesses looking to streamline their operations and improve customer engagement.
- G2 reviewers highlight that Salesforce Commerce for B2C has a substantial number of recent reviews, indicating a more active user base and up-to-date feedback. This contrasts with Sana Commerce Cloud, which has not received recent reviews, potentially raising concerns about its current relevance and user experience.
- Users report that while both platforms offer solid features, Salesforce Commerce for B2C is often seen as more scalable for enterprise-level e-commerce, making it a better fit for larger businesses. In contrast, Sana Commerce Cloud is noted for its real-time payment processing capabilities, which can be a strong selling point for smaller businesses focused on efficiency.
Pricing
Entry-Level Pricing
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Sana Commerce Cloud
Essential
Contact Us
Per Month
Get the essentials to start your B2B e-commerce web store to meet new customers and market needs.
- Pre-built ERP-integration
- State-of-the-art Visual Designer
- 24/7 access to historical data & documents
Free Trial
Salesforce B2C Commerce
No trial information availableSana Commerce Cloud
No trial information availableRatings
Meets Requirements
8.6
342
9.0
88
Ease of Use
8.2
442
9.0
89
Ease of Setup
7.9
269
8.1
61
Ease of Admin
8.1
133
8.6
61
Quality of Support
8.3
323
8.7
88
Has the product been a good partner in doing business?
8.6
131
8.8
61
Product Direction (% positive)
8.6
327
8.3
82
Features by Category
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Order Entry
Not enough data
9.8
23
Not enough data
9.7
25
Not enough data
9.5
25
Order Tracking
Not enough data
9.6
24
Not enough data
9.7
24
Not enough data
9.3
25
Inventory Management
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
9.4
24
Customer Management
Not enough data
9.7
27
Not enough data
9.6
27
Not enough data
9.6
25
Subscription Management
Not enough data
9.7
26
Not enough data
9.8
25
Not enough data
9.4
26
Not enough data
9.7
24
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
8.1
98
9.7
23
8.4
102
9.6
26
8.4
99
9.5
25
8.4
103
9.4
32
8.4
101
9.7
31
Generative AI
8.0
83
Not enough data
7.9
87
Not enough data
Agentic AI - E-Commerce Platforms
8.6
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
Merchandising/Marketing
8.2
217
8.6
70
8.2
163
8.6
70
8.2
232
8.3
66
8.0
223
8.3
64
7.7
210
8.2
57
8.0
209
8.8
55
8.1
206
8.4
65
Product Catalog
8.3
217
8.9
72
8.2
217
8.8
65
8.2
225
8.4
73
8.2
197
8.4
48
Order Process
8.3
218
8.9
72
8.1
214
8.7
67
8.3
211
8.8
65
8.3
216
8.6
61
8.2
218
9.0
69
7.9
204
8.8
50
8.2
206
8.9
66
8.1
189
8.7
48
Multi-Channel Support
8.3
202
8.8
54
8.2
205
8.4
65
8.3
189
8.3
48
8.2
209
8.8
56
8.0
194
9.0
43
8.1
135
8.6
39
8.2
183
9.2
64
Platform
8.2
199
8.3
53
8.2
216
8.4
68
8.3
204
8.2
63
8.4
217
8.6
66
8.2
221
8.2
60
8.6
210
8.9
63
8.6
198
8.9
51
8.5
202
9.1
65
8.3
188
8.7
58
8.5
184
9.2
53
8.4
195
9.0
63
8.5
218
8.9
68
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.6
28
Not enough data
8.5
28
Not enough data
Omnichannel Features
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Not enough data
Categories
Categories
Shared Categories
Salesforce B2C Commerce and Sana Commerce Cloud are categorized as E-Commerce Platforms
Unique Categories
Salesforce B2C Commerce is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Sana Commerce Cloud is categorized as Order Management
Reviews
Reviewers' Company Size
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sana Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Computer Software
14.5%
Wholesale
9.7%
Consumer Goods
6.5%
Business Supplies and Equipment
4.0%
Building Materials
3.2%
Other
62.1%
Alternatives
Discussions
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is Sana Software?
1 Comment
Official Response from Sana Commerce Cloud
Sana Software is the legacy name of our b2b e-commerce software product. We used to talk about our Sana Software to our customers when referring to the...Read more
What does Sana Commerce do?
1 Comment
GL
It's an E-Commerce solution (alternative to Shopify) that's fully integrated with your ERP system. For us, that's SAP Business One. It pulls real-time stock,...Read more
Sana Commerce Cloud has no more discussions with answers
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