Compare Salesforce B2C Commerce and k-ecommerce 
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Small-Business (55.9% of reviews)
Entry-Level Pricing
Contact Us Per Year
$960.00 Per Month
Salesforce B2C Commerce
Star Rating
(573)4.3 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansk-ecommerce
Star Rating
(37)4.1 out of 5
Market Segments
Small-Business (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
$960.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in user experience, with many praising its intuitive interface and efficient navigation. Users appreciate how it helps manage online stores and sales seamlessly, addressing issues like inventory tracking and customer management.
- Users say that k-ecommerce offers solid integration capabilities, particularly with ERP systems like SAP B1 and Microsoft GP. This feature allows for smooth synchronization of orders, inventory, and customer data, which is a significant advantage for businesses already using these platforms.
- Reviewers mention that Salesforce Commerce for B2C provides a robust and scalable solution ideal for enterprise-level e-commerce. Its seamless integration with the broader Salesforce ecosystem, including CRM and Marketing Cloud, enhances the overall functionality and user experience.
- According to verified reviews, k-ecommerce has a straightforward implementation process, which users find beneficial for quickly setting up their online presence. However, some users feel that it lacks the advanced features and flexibility offered by Salesforce Commerce for B2C.
- G2 reviewers highlight the superior quality of support provided by Salesforce Commerce for B2C, with many users noting the responsiveness and helpfulness of the support team. In contrast, while k-ecommerce has been praised for its customer support, it does not consistently match the level of service reported by Salesforce users.
- Users report that Salesforce Commerce for B2C outperforms k-ecommerce in terms of customization options and analytics capabilities. Reviewers appreciate the platform's ability to tailor the shopping experience and provide detailed insights, which are crucial for optimizing sales strategies.
Pricing
Entry-Level Pricing
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
k-ecommerce
Essentials
$960.00
Per Month
You’re just getting started with your B2B ecommerce strategy and only need the basics: Product catalog, order capture, ability to collect payment and manage fulfillment
You haven’t yet invested in an ERP system, or are using Dynamics 365 Business Central, Dynamics GP, Dynamics NAV, or SAP Business One
- Product Catalog
- Order Capture
- Ability to collect payment
Free Trial
Salesforce B2C Commerce
No trial information availablek-ecommerce
No trial information availableRatings
Meets Requirements
8.6
342
7.9
30
Ease of Use
8.2
442
7.8
30
Ease of Setup
7.9
269
7.1
27
Ease of Admin
8.1
133
7.8
27
Quality of Support
8.3
323
7.5
30
Has the product been a good partner in doing business?
8.6
131
7.9
28
Product Direction (% positive)
8.6
327
8.4
29
Features by Category
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Headless Commerce
8.1
98
Feature Not Available
8.4
102
Feature Not Available
8.4
99
Not enough data
8.4
103
7.3
5
8.4
101
Not enough data
Generative AI
8.0
83
Not enough data
7.9
87
Not enough data
Agentic AI - E-Commerce Platforms
8.6
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
Merchandising/Marketing
8.2
217
7.1
19
8.2
163
7.5
20
8.2
232
7.2
19
8.0
223
7.7
17
7.7
210
6.3
14
8.0
209
7.6
15
8.1
206
7.3
17
Product Catalog
8.3
217
8.4
21
8.2
217
8.2
20
8.2
225
7.7
22
8.2
197
7.2
6
Order Process
8.3
218
8.5
20
8.1
214
7.8
19
8.3
211
8.5
18
8.3
216
8.7
17
8.2
218
8.3
20
7.9
204
6.5
9
8.2
206
8.5
17
8.1
189
6.9
7
Multi-Channel Support
8.3
202
8.2
13
8.2
205
8.1
16
8.3
189
6.3
8
8.2
209
7.4
15
8.0
194
8.6
11
8.1
135
8.0
9
8.2
183
9.0
17
Platform
8.2
199
Feature Not Available
8.2
216
7.5
17
8.3
204
6.0
18
8.4
217
7.8
20
8.2
221
6.3
14
8.6
210
8.0
19
8.6
198
6.5
10
8.5
202
8.3
20
8.3
188
7.8
13
8.5
184
7.3
10
8.4
195
8.4
16
8.5
218
7.9
20
Reporting
8.6
28
Not enough data
8.5
28
Not enough data
Omnichannel Features
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Not enough data
Categories
Categories
Shared Categories
Salesforce B2C Commerce and k-ecommerce are categorized as E-Commerce Platforms
Unique Categories
Salesforce B2C Commerce is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
k-ecommerce is categorized as Payment Processing
Reviews
Reviewers' Company Size
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
k-ecommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Retail
14.7%
Wholesale
8.8%
Publishing
5.9%
Paper & Forest Products
5.9%
Hospital & Health Care
5.9%
Other
58.8%
Alternatives
Discussions
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
Does anyone else desire to see a HubSpot integration module developed?
1 Comment
K
Hi Lauran,
Thank you for your suggestion! The Hubspot integration idea was forwarded to our product team and will be added to the product board. In the...Read more
k-ecommerce has no more discussions with answers
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