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Compare Salesforce Commerce for B2B and commercetools 
At a Glance
Market Segments
Mid-Market (35.7% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
No pricing available
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Salesforce Commerce for B2B
Star Rating
(281)4.4 out of 5
Market Segments
Mid-Market (35.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Commerce for B2Bcommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2B has a solid reporting feature with a score of 9.3, allowing for comprehensive insights into sales and customer behavior, while commercetools excels in analytics with a score of 9.4, providing advanced reports and customer data management that users find invaluable for decision-making.
- Reviewers mention that Salesforce Commerce for B2B offers a user-friendly setup process with a score of 8.3, making it easier for businesses to get started, whereas commercetools shines with a higher score of 9.3, indicating a more streamlined and efficient setup experience that users appreciate.
- G2 users highlight the ease of use of commercetools, scoring 9.1, which is higher than Salesforce Commerce for B2B's score of 8.5, suggesting that users find commercetools more intuitive and accessible for everyday operations.
- Reviewers say that Salesforce Commerce for B2B provides decent product recommendations with a score of 8.3, but users on G2 note that commercetools offers superior personalization features, scoring 9.1, which enhances the shopping experience significantly.
- Users report that Salesforce Commerce for B2B has a solid multi-cart management feature with a score of 8.9, but commercetools outperforms with a score of 9.1, indicating a more robust capability for handling multiple carts effectively, which is crucial for B2B transactions.
- Reviewers mention that while both platforms offer decent customer support, commercetools scores higher at 9.1 compared to Salesforce Commerce for B2B's 8.5, suggesting that users find commercetools more responsive and helpful in resolving issues.
Pricing
Entry-Level Pricing
Salesforce Commerce for B2B
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Salesforce Commerce for B2B
No trial information availablecommercetools
Free Trial is available
Ratings
Meets Requirements
8.7
158
9.5
10
Ease of Use
8.3
230
9.2
10
Ease of Setup
8.1
154
9.4
8
Ease of Admin
8.4
62
8.8
7
Quality of Support
8.5
154
9.2
10
Has the product been a good partner in doing business?
8.9
61
9.3
7
Product Direction (% positive)
8.9
154
10.0
9
Features by Category
Design
8.1
22
Not enough data
8.3
22
Not enough data
8.1
21
Not enough data
8.4
20
Not enough data
Personalization
8.2
22
Not enough data
8.1
22
Not enough data
8.1
22
Not enough data
8.5
22
Not enough data
Analysis
8.3
22
Not enough data
8.6
22
Not enough data
8.9
22
Not enough data
Merchandising
8.5
12
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
Analytics
9.4
12
Not enough data
9.0
12
Not enough data
Administration
8.1
13
Not enough data
9.2
13
Not enough data
Administration
9.4
11
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Integrations
9.5
10
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
Cart Management
9.0
10
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Headless Commerce
8.2
76
Not enough data
8.2
76
Not enough data
8.1
76
Not enough data
8.2
76
Not enough data
8.3
77
Not enough data
Generative AI
8.0
66
Not enough data
8.0
65
Not enough data
Agentic AI - E-Commerce Platforms
8.3
10
Not enough data
8.3
9
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
Merchandising/Marketing
8.2
99
Not enough data
8.2
97
Not enough data
8.2
101
Not enough data
8.0
98
Not enough data
8.0
96
Not enough data
8.1
97
Not enough data
8.0
96
Feature Not Available
Product Catalog
8.4
97
Not enough data
8.3
94
Not enough data
8.4
97
Not enough data
8.0
88
Not enough data
Order Process
8.2
92
Not enough data
8.3
92
Not enough data
8.2
89
Not enough data
8.4
92
Not enough data
8.4
92
Not enough data
8.0
88
Not enough data
8.2
91
Not enough data
8.2
88
Not enough data
Multi-Channel Support
8.3
93
Not enough data
8.2
94
Not enough data
8.3
89
Not enough data
8.3
94
9.7
5
8.1
88
Not enough data
8.0
87
Not enough data
8.6
96
Not enough data
Platform
8.1
93
Not enough data
8.0
95
Not enough data
8.2
90
8.7
5
8.3
91
Not enough data
8.4
93
Not enough data
8.6
92
Not enough data
8.2
88
Not enough data
8.4
93
Not enough data
8.2
93
Not enough data
8.3
89
Not enough data
8.1
90
Not enough data
8.5
95
Not enough data
Reporting
8.6
31
Not enough data
8.3
31
Not enough data
Omnichannel Features
7.8
31
Not enough data
8.1
31
Not enough data
8.0
31
Not enough data
8.2
31
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.0
31
Not enough data
Categories
Categories
Shared Categories
Salesforce Commerce for B2B and commercetools are categorized as E-Commerce Platforms
Unique Categories
Salesforce Commerce for B2B is categorized as Mobile E-Commerce, Omnichannel Commerce, E-Merchandising, and Shopping Cart
commercetools has no unique categories
Reviews
Reviewers' Company Size
Salesforce Commerce for B2B
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.5%
Computer Software
10.2%
Marketing and Advertising
7.2%
Consulting
4.2%
Accounting
3.8%
Other
62.1%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
Tiered pricing in B2B Commerce subscription products
1 Comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 Comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
commercetools has no discussions with answers
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