Compare Salesforce B2C Commerce and Shopware 
Featured Products
At a Glance
Market Segments
Mid-Market (40.5% of reviews)
Small-Business (67.7% of reviews)
Entry-Level Pricing
Contact Us Per Year
Starting at $600.00 Per Month
Salesforce B2C Commerce
Star Rating
(579)4.3 out of 5
Market Segments
Mid-Market (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansShopware
Star Rating
(197)4.2 out of 5
Market Segments
Small-Business (67.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $600.00 Per Month
Browse all 3 pricing plansSalesforce B2C Commerce vs Shopware
When assessing the two solutions, reviewers found Salesforce B2C Commerce easier to use, set up, and administer. Reviewers also preferred doing business with Salesforce B2C Commerce overall.
- Reviewers felt that Salesforce B2C Commerce meets the needs of their business better than Shopware.
- When comparing quality of ongoing product support, reviewers felt that Salesforce B2C Commerce is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce B2C Commerce over Shopware.
Pricing
Entry-Level Pricing
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Shopware
Rise
Starting at $600.00
Per Month
Be great at what matters – your brand. Create a unique, recognizable online presence, automate your workflows, and showcase your products at their absolute best.
- Stand out from the crowd.
Free Trial
Salesforce B2C Commerce
No trial information availableShopware
Free Trial is available
Ratings
Meets Requirements
8.6
348
7.9
163
Ease of Use
8.2
448
7.9
165
Ease of Setup
7.9
275
7.5
141
Ease of Admin
8.1
133
8.0
122
Quality of Support
8.3
329
7.6
154
Has the product been a good partner in doing business?
8.6
131
7.8
119
Product Direction (% positive)
8.6
331
7.0
155
Features by Category
Visitor Behavior
Not enough data
6.2
15
Not enough data
6.6
15
Not enough data
6.7
14
Templates
Not enough data
6.9
13
Not enough data
7.9
14
Not enough data
6.7
15
Personalization
Not enough data
6.5
14
Not enough data
7.1
15
Not enough data
6.3
15
Not enough data
5.4
15
Not enough data
6.0
14
Not enough data
5.7
15
Not enough data
5.4
14
Not enough data
6.9
14
Multichannel
Not enough data
7.2
12
Not enough data
7.8
13
Not enough data
7.7
13
Administration
Not enough data
6.1
14
Not enough data
Feature Not Available
Not enough data
7.1
14
Not enough data
8.0
15
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
6.4
13
9.3
22
6.3
14
9.3
22
7.6
13
8.6
22
7.3
14
8.8
22
7.5
14
Analytics
9.2
22
Feature Not Available
9.2
22
6.7
14
Administration
9.2
21
8.5
14
9.0
21
6.1
14
Administration
9.0
27
Feature Not Available
8.7
26
8.2
23
8.8
27
7.8
23
Integrations
8.8
27
8.4
23
9.0
27
7.8
19
8.6
27
7.7
22
Cart Management
8.3
28
7.6
18
8.5
27
8.0
23
8.6
26
7.8
23
8.6
27
7.5
18
Headless Commerce
8.1
98
7.3
77
8.4
102
8.1
92
8.3
100
7.2
81
8.4
103
7.9
95
8.4
102
8.0
90
Generative AI
8.0
83
6.3
74
7.9
87
6.2
75
Agentic AI - E-Commerce Platforms
8.6
19
6.3
12
8.2
19
6.8
12
8.4
19
6.4
12
8.4
19
6.1
12
8.4
19
6.3
12
8.4
19
6.4
12
Merchandising/Marketing
8.2
218
7.3
120
8.2
164
7.9
117
8.2
234
7.0
118
8.0
224
7.0
116
7.7
210
6.4
110
8.0
209
6.8
114
8.1
207
7.5
118
Product Catalog
8.4
220
7.8
119
8.2
217
7.7
112
8.2
226
6.7
116
8.2
197
6.9
95
Order Process
8.3
220
8.1
112
8.1
214
8.0
111
8.3
211
8.1
111
8.3
217
8.2
111
8.2
219
7.8
109
7.9
205
6.7
97
8.2
206
7.1
102
8.1
189
7.1
98
Multi-Channel Support
8.3
202
7.4
90
8.2
205
7.8
109
8.3
189
6.7
89
8.2
209
7.2
98
8.0
195
6.2
82
8.1
136
7.3
90
8.2
183
7.1
98
Platform
8.2
201
8.3
107
8.2
218
8.2
111
8.3
208
8.2
106
8.4
217
8.1
110
8.2
222
5.6
104
8.6
211
8.3
107
8.6
198
7.6
91
8.5
203
8.2
108
8.3
188
6.9
88
8.5
184
7.8
103
8.4
195
8.4
105
8.5
224
7.9
109
Operations
Not enough data
7.7
32
Not enough data
7.7
34
Inventory
Not enough data
8.1
32
Not enough data
8.1
33
Not enough data
7.7
31
Platform
Not enough data
8.5
32
Not enough data
8.1
33
Not enough data
6.7
30
Not enough data
7.3
31
Processing
Not enough data
8.7
30
Not enough data
7.9
32
Not enough data
7.4
25
Reporting
8.6
28
4.8
16
8.5
28
6.3
16
Omnichannel Features
8.0
27
7.8
15
8.0
27
5.7
14
8.2
26
6.6
15
8.6
27
6.9
17
8.6
27
7.0
16
8.6
28
7.9
16
8.3
27
6.5
17
Categories
Categories
Shared Categories
Salesforce B2C Commerce and Shopware are categorized as E-Commerce Platforms, E-Merchandising, Omnichannel Commerce, and Shopping Cart
Unique Categories
Salesforce B2C Commerce is categorized as Mobile E-Commerce
Shopware is categorized as Multichannel Retail and E-Commerce Personalization
Reviews
Reviewers' Company Size
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.4%
Information Technology and Services
10.9%
Computer Software
8.1%
Apparel & Fashion
5.6%
Accounting
4.3%
Other
58.6%
Retail
15.9%
Consumer Goods
10.1%
Wholesale
5.8%
Furniture
5.3%
Information Technology and Services
4.8%
Other
58.2%
Alternatives
Discussions
Is Salesforce an ecommerce platform?
1 Comment
ED
Yes B2C Commerce is an ecommerce platform. The Salesforce B2C Commerce Platform empowers customers to quickly grow profitability. Customers o all sizes can...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
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