Compare Salesforce B2B Commerce and Zoho Commerce 
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Small-Business (77.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $140.00 Per Month
Salesforce B2B Commerce
Star Rating
(285)4.4 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce B2B CommerceZoho Commerce
Star Rating
(97)4.3 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $140.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2B excels in managing complex catalogs and negotiated pricing, making it a preferred choice for businesses that require detailed customer insights. Users appreciate how it integrates seamlessly with their CRM, allowing teams to track customer history and pricing details effectively.
- Users say that Zoho Commerce shines in its straightforward setup and integration with other Zoho applications, which helps streamline operations. Reviewers highlight the convenience of having essential e-commerce features like product listing and inventory management all in one place, reducing the need for multiple third-party services.
- According to verified reviews, Salesforce Commerce for B2B has a higher overall satisfaction score, indicating that users feel more positively about their experience. Many users mention that it enhances the efficiency of their sales teams by organizing information and leads effectively.
- Reviewers mention that while Zoho Commerce offers strong order management capabilities, particularly with real-time order syncing and logistics integrations, it may not match the depth of features available in Salesforce Commerce for B2B, especially for larger mid-market businesses.
- Users highlight that Salesforce Commerce for B2B provides robust support and a higher quality of assistance, with many praising the responsiveness and helpfulness of the support team. This aspect is crucial for businesses that rely on timely help to resolve issues quickly.
- G2 reviewers note that while Zoho Commerce is well-suited for small businesses, it may lack some advanced features that larger enterprises require, such as extensive customization options and advanced analytics, which are more prevalent in Salesforce Commerce for B2B.
Pricing
Entry-Level Pricing
Salesforce B2B Commerce
No pricing availableZoho Commerce
ADVANCED
Starting at $140.00
Per Month
- Composite Items
- Price Lists for customer groups
- Mega menu
Free Trial
Salesforce B2B Commerce
No trial information availableZoho Commerce
Free Trial is available
Ratings
Meets Requirements
8.7
161
8.0
65
Ease of Use
8.3
233
8.4
65
Ease of Setup
8.1
156
8.0
40
Ease of Admin
8.4
62
8.0
31
Quality of Support
8.5
157
8.3
66
Has the product been a good partner in doing business?
8.9
61
8.5
32
Product Direction (% positive)
8.9
157
9.2
57
Features by Category
Design
8.0
21
Not enough data
8.3
21
Not enough data
8.0
20
Not enough data
8.3
19
Not enough data
Personalization
8.1
21
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.4
21
Not enough data
Analysis
8.3
21
Not enough data
8.6
21
Not enough data
8.9
21
Not enough data
Merchandising
8.5
12
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
Analytics
9.4
12
Not enough data
9.0
12
Not enough data
Administration
8.1
13
Not enough data
9.2
13
Not enough data
Administration
9.4
11
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Integrations
9.5
10
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
Cart Management
9.0
10
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Headless Commerce
8.1
75
Feature Not Available
8.2
76
8.1
30
8.1
76
8.2
31
8.2
76
8.1
39
8.2
76
8.1
37
Generative AI
7.9
65
7.6
13
8.0
64
7.4
13
Agentic AI - E-Commerce Platforms
8.1
9
Not enough data
8.1
8
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
Merchandising/Marketing
8.2
98
7.8
44
8.2
97
7.7
43
8.2
101
8.0
41
7.9
97
7.3
41
8.0
95
7.3
40
8.1
97
7.6
37
7.9
95
7.6
41
Product Catalog
8.4
97
8.3
43
8.2
93
8.2
39
8.4
97
8.3
42
7.9
87
Feature Not Available
Order Process
8.2
91
8.1
42
8.3
91
7.9
43
8.1
88
7.9
43
8.4
91
8.3
41
8.4
93
8.6
45
8.0
87
7.5
39
8.2
91
8.3
44
8.2
88
7.3
22
Multi-Channel Support
8.3
93
7.6
33
8.2
94
7.9
38
8.3
88
7.6
35
8.3
95
7.9
42
8.1
87
Feature Not Available
8.0
86
7.0
33
8.6
98
8.2
35
Platform
8.1
93
8.2
31
8.0
97
7.9
41
8.2
91
7.8
37
8.3
91
8.4
40
8.4
93
8.2
39
8.6
92
8.8
36
8.2
87
Feature Not Available
8.4
92
8.4
36
8.2
93
7.7
31
8.3
88
8.0
33
8.0
89
8.5
34
8.5
95
8.2
39
Reporting
8.6
31
Not enough data
8.3
31
Not enough data
Omnichannel Features
7.8
31
Not enough data
8.1
31
Not enough data
8.0
31
Not enough data
8.2
31
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.0
31
Not enough data
Categories
Categories
Shared Categories
Salesforce B2B Commerce and Zoho Commerce are categorized as E-Commerce Platforms
Unique Categories
Salesforce B2B Commerce is categorized as Mobile E-Commerce, Omnichannel Commerce, E-Merchandising, and Shopping Cart
Zoho Commerce has no unique categories
Reviews
Reviewers' Company Size
Salesforce B2B Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.4%
Computer Software
10.1%
Marketing and Advertising
7.1%
Consulting
4.1%
Accounting
3.7%
Other
62.5%
Retail
12.6%
Marketing and Advertising
9.2%
Information Technology and Services
8.0%
Apparel & Fashion
6.9%
Computer Software
5.7%
Other
57.5%
Alternatives
Discussions
Tiered pricing in B2B Commerce subscription products
1 Comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 Comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
What is Zoho Commerce?
2 Comments
HK
Zoho Commerce is a tool that businesses use to create and take care of their online stores. It helps make the online store look nice, manage products, handle...Read more
Zoho Commerce has no more discussions with answers
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