Compare Salesforce B2B Commerce and Salesforce B2C Commerce 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Mid-Market (40.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Salesforce B2B Commerce
Star Rating
(285)4.4 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce B2B CommerceSalesforce B2C Commerce
Star Rating
(570)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSalesforce B2B Commerce vs Salesforce B2C Commerce
When assessing the two solutions, reviewers found Salesforce B2B Commerce easier to use, set up, and administer. Reviewers also preferred doing business with Salesforce B2B Commerce overall.
- Reviewers felt that Salesforce B2B Commerce meets the needs of their business better than Salesforce B2C Commerce.
- When comparing quality of ongoing product support, reviewers felt that Salesforce B2B Commerce is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce B2B Commerce over Salesforce B2C Commerce.
Pricing
Entry-Level Pricing
Salesforce B2B Commerce
No pricing availableSalesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Salesforce B2B Commerce
No trial information availableSalesforce B2C Commerce
No trial information availableRatings
Meets Requirements
8.7
161
8.6
342
Ease of Use
8.3
233
8.2
442
Ease of Setup
8.1
156
7.9
269
Ease of Admin
8.4
62
8.1
133
Quality of Support
8.5
157
8.3
323
Has the product been a good partner in doing business?
8.9
61
8.6
131
Product Direction (% positive)
8.9
157
8.6
327
Features by Category
Design
8.0
21
8.3
28
8.3
21
8.5
28
8.0
20
8.5
27
8.3
19
8.5
28
Personalization
8.1
21
8.3
28
8.0
21
8.3
28
8.0
21
8.5
29
8.4
21
8.5
27
Analysis
8.3
21
8.4
27
8.6
21
8.7
26
8.9
21
8.3
25
Merchandising
8.5
12
9.2
22
8.8
12
9.3
22
8.2
12
9.3
22
8.2
12
8.6
22
8.2
12
8.8
22
Analytics
9.4
12
9.2
22
9.0
12
9.2
22
Administration
8.1
13
9.2
21
9.2
13
9.0
21
Administration
9.4
11
9.0
27
8.8
10
8.7
26
8.8
10
8.8
27
Integrations
9.5
10
8.8
27
9.0
10
9.0
27
9.2
10
8.6
27
Cart Management
9.0
10
8.3
28
9.2
10
8.5
27
8.7
10
8.6
26
8.7
10
8.6
27
Headless Commerce
8.1
75
8.1
98
8.2
76
8.4
102
8.1
76
8.4
99
8.2
76
8.4
103
8.2
76
8.4
101
Generative AI
7.9
65
8.0
83
8.0
64
7.9
87
Agentic AI - E-Commerce Platforms
8.1
9
8.6
19
8.1
8
8.2
19
7.8
9
8.4
19
8.3
9
8.4
19
8.1
9
8.4
19
8.3
9
8.4
19
Merchandising/Marketing
8.2
98
8.2
217
8.2
97
8.2
163
8.2
101
8.2
232
7.9
97
8.0
223
8.0
95
7.7
210
8.1
97
8.0
209
7.9
95
8.1
206
Product Catalog
8.4
97
8.3
217
8.2
93
8.2
217
8.4
97
8.2
225
7.9
87
8.2
197
Order Process
8.2
91
8.3
218
8.3
91
8.1
214
8.1
88
8.3
211
8.4
91
8.3
216
8.4
93
8.2
218
8.0
87
7.9
204
8.2
91
8.2
206
8.2
88
8.1
189
Multi-Channel Support
8.3
93
8.3
202
8.2
94
8.2
205
8.3
88
8.3
189
8.3
95
8.2
209
8.1
87
8.0
194
8.0
86
8.1
135
8.6
98
8.2
183
Platform
8.1
93
8.2
199
8.0
97
8.2
216
8.2
91
8.3
204
8.3
91
8.4
217
8.4
93
8.2
221
8.6
92
8.6
210
8.2
87
8.6
198
8.4
92
8.5
202
8.2
93
8.3
188
8.3
88
8.5
184
8.0
89
8.4
195
8.5
95
8.5
218
Reporting
8.6
31
8.6
28
8.3
31
8.5
28
Omnichannel Features
7.8
31
8.0
27
8.1
31
8.0
27
8.0
31
8.2
26
8.2
31
8.6
27
8.1
31
8.6
27
8.2
31
8.6
28
8.0
31
8.3
27
Categories
Categories
Shared Categories
Salesforce B2B Commerce and Salesforce B2C Commerce are categorized as E-Commerce Platforms, Mobile E-Commerce, Omnichannel Commerce, E-Merchandising, and Shopping Cart
Unique Categories
Salesforce B2B Commerce has no unique categories
Salesforce B2C Commerce has no unique categories
Reviews
Reviewers' Company Size
Salesforce B2B Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.4%
Computer Software
10.1%
Marketing and Advertising
7.1%
Consulting
4.1%
Accounting
3.7%
Other
62.5%
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.6%
Alternatives
Discussions
Tiered pricing in B2B Commerce subscription products
1 Comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 Comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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