Compare Salesforce B2B Commerce and commercetools 
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Small-Business (35.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Salesforce B2B Commerce
Star Rating
(285)4.4 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce B2B Commercecommercetools
Star Rating
(16)4.6 out of 5
Market Segments
Small-Business (35.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2B excels in managing complex catalogs and negotiated pricing, making it easier for teams to track customer history and offers. Users appreciate how seamlessly it integrates with their CRM, enhancing overall sales efficiency.
- Users say commercetools stands out for its smooth customer support and extensive features, with many highlighting the ease of integration and implementation. This flexibility allows businesses to adapt the platform to their specific needs without significant hurdles.
- According to verified reviews, Salesforce Commerce for B2B has a higher overall satisfaction score, reflecting a more positive user experience across various metrics. Reviewers frequently mention the platform's ability to organize information effectively, which aids in lead management.
- Reviewers mention that while commercetools offers well-documented APIs that are fast and stable, some users have found it challenging to navigate certain aspects of the platform. However, the ability to customize fields and types has been praised as a significant advantage.
- Users highlight that Salesforce Commerce for B2B provides a more comprehensive support experience, with a focus on helping teams maximize their sales potential. The platform's tools for tracking client details in one place are particularly valued by users looking for efficiency.
- G2 reviewers note that while commercetools has a strong presence in the enterprise market, its lower overall satisfaction score compared to Salesforce Commerce for B2B suggests that it may not meet the needs of all users as effectively, especially in terms of user-friendliness and support quality.
Pricing
Entry-Level Pricing
Salesforce B2B Commerce
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
Salesforce B2B Commerce
No trial information availablecommercetools
Free Trial is available
Ratings
Meets Requirements
8.7
161
9.5
10
Ease of Use
8.3
233
9.2
10
Ease of Setup
8.1
156
9.4
8
Ease of Admin
8.4
62
8.8
7
Quality of Support
8.5
157
9.2
10
Has the product been a good partner in doing business?
8.9
61
9.3
7
Product Direction (% positive)
8.9
157
10.0
9
Features by Category
Design
8.0
21
Not enough data
8.3
21
Not enough data
8.0
20
Not enough data
8.3
19
Not enough data
Personalization
8.1
21
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.4
21
Not enough data
Analysis
8.3
21
Not enough data
8.6
21
Not enough data
8.9
21
Not enough data
Merchandising
8.5
12
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
Analytics
9.4
12
Not enough data
9.0
12
Not enough data
Administration
8.1
13
Not enough data
9.2
13
Not enough data
Administration
9.4
11
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Integrations
9.5
10
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
Cart Management
9.0
10
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Headless Commerce
8.1
75
Not enough data
8.2
76
Not enough data
8.1
76
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
Generative AI
7.9
65
Not enough data
8.0
64
Not enough data
Agentic AI - E-Commerce Platforms
8.1
9
Not enough data
8.1
8
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
Merchandising/Marketing
8.2
98
Not enough data
8.2
97
Not enough data
8.2
101
Not enough data
7.9
97
Not enough data
8.0
95
Not enough data
8.1
97
Not enough data
7.9
95
Feature Not Available
Product Catalog
8.4
97
Not enough data
8.2
93
Not enough data
8.4
97
Not enough data
7.9
87
Not enough data
Order Process
8.2
91
Not enough data
8.3
91
Not enough data
8.1
88
Not enough data
8.4
91
Not enough data
8.4
93
Not enough data
8.0
87
Not enough data
8.2
91
Not enough data
8.2
88
Not enough data
Multi-Channel Support
8.3
93
Not enough data
8.2
94
Not enough data
8.3
88
Not enough data
8.3
95
9.7
5
8.1
87
Not enough data
8.0
86
Not enough data
8.6
98
Not enough data
Platform
8.1
93
Not enough data
8.0
97
Not enough data
8.2
91
8.7
5
8.3
91
Not enough data
8.4
93
Not enough data
8.6
92
Not enough data
8.2
87
Not enough data
8.4
92
Not enough data
8.2
93
Not enough data
8.3
88
Not enough data
8.0
89
Not enough data
8.5
95
Not enough data
Reporting
8.6
31
Not enough data
8.3
31
Not enough data
Omnichannel Features
7.8
31
Not enough data
8.1
31
Not enough data
8.0
31
Not enough data
8.2
31
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.0
31
Not enough data
Categories
Categories
Shared Categories
Salesforce B2B Commerce and commercetools are categorized as E-Commerce Platforms
Unique Categories
Salesforce B2B Commerce is categorized as Mobile E-Commerce, Omnichannel Commerce, E-Merchandising, and Shopping Cart
commercetools has no unique categories
Reviews
Reviewers' Company Size
Salesforce B2B Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.4%
Computer Software
10.1%
Marketing and Advertising
7.1%
Consulting
4.1%
Accounting
3.7%
Other
62.5%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
Tiered pricing in B2B Commerce subscription products
1 Comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 Comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
commercetools has no discussions with answers
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