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Compare Sailthru and WhatCounts

See this
side-by-side comparison of Sailthru vs. WhatCounts
based on preference data from user reviews. Sailthru rates 4.2/5 stars with 132 reviews. By contrast, WhatCounts rates 3.4/5 stars with 14 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Sailthru
Sailthru
(132)
4.2 out of 5
Sailthru
Optimized for quick response
WhatCounts
WhatCounts
(14)
3.4 out of 5
WhatCounts
Star Rating
Sailthru
Sailthru
WhatCounts
WhatCounts
Market Segments
Sailthru
Sailthru
Mid-Market (62.6% of reviews)
WhatCounts
WhatCounts
Mid-Market (64.3% of reviews)
Entry Level Price
Sailthru
Sailthru
No pricing information available
WhatCounts
WhatCounts
No pricing information available

Sailthru vs WhatCounts

When assessing the two solutions, reviewers found Sailthru easier to use and do business with overall. However, reviewers preferred the ease of set up with WhatCounts, along with administration.

  • Reviewers felt that Sailthru meets the needs of their business better than WhatCounts.
  • When comparing quality of ongoing product support, reviewers felt that Sailthru is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Sailthru over WhatCounts.
Categories
Shared Categories
Sailthru
Sailthru
WhatCounts
WhatCounts
Sailthru and WhatCounts are categorized as Personalization
Unique Categories
Sailthru
Sailthru is categorized as Mobile Marketing and Marketing Automation
WhatCounts
WhatCounts is categorized as Email Marketing, Email Deliverability, and SMS Marketing
Pricing
Sailthru
Sailthru Pricing
Free Trial Unavailable
WhatCounts
WhatCounts Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Sailthru
Sailthru
8.7
Responses: 121
WhatCounts
WhatCounts
7.8
Responses: 12
Ease of Use
Sailthru
Sailthru
8.2
Responses: 121
WhatCounts
WhatCounts
6.7
Responses: 12
Ease of Setup
Sailthru
Sailthru
8.0
Responses: 45
WhatCounts
WhatCounts
8.3
Responses: 5
Ease of Admin
Sailthru
Sailthru
8.5
Responses: 48
WhatCounts
WhatCounts
8.7
Responses: 5
Quality of Support
Sailthru
Sailthru
8.4
Responses: 113
WhatCounts
WhatCounts
7.7
Responses: 11
Ease of Doing Business With
Sailthru
Sailthru
8.7
Responses: 45
WhatCounts
WhatCounts
8.3
Responses: 5
Product Direction (% positive)
Sailthru
Sailthru
7.4
Responses: 119
WhatCounts
WhatCounts
3.2
Responses: 12
Reviewers' Company Size
Reviewers of both Sailthru and WhatCounts were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Sailthru
Sailthru
20.6%
WhatCounts
WhatCounts
14.3%
Mid-Market
(51-1000 emp.)
Sailthru
Sailthru
62.6%
WhatCounts
WhatCounts
64.3%
Enterprise
(> 1000 emp.)
Sailthru
Sailthru
16.8%
WhatCounts
WhatCounts
21.4%
Reviewers' Industry
Sailthru
Sailthru Industry
Publishing
14.5%
Retail
12.2%
Media Production
9.2%
Marketing and Advertising
8.4%
Internet
7.6%
Other
48.1%
WhatCounts
WhatCounts Industry
Newspapers
21.4%
Media Production
21.4%
Wireless
7.1%
Utilities
7.1%
Marketing and Advertising
7.1%
Other
35.7%
Reviews
Most Helpful Favorable Review
Sailthru
Morgan G.
User in Sports

The customer service is second to none. I feel as if my CSM is truly looking out for the best interest of our company and not just looking to onboard us for the money. I love the Sailthru Academy days and plan to attend everyone that I am given the chance...

WhatCounts
GF
Administrator in Fine Art

Flawlessly handles highly complex email marketing campaigns. Our account rep Amy is absolutely brilliant and irreplaceable. Conditional statements in emails work exactly as described. You can choose between WC's responsive email templates or it will allow...

Most Helpful Critical Review
Sailthru
G
User in Publishing

My biggest complaint is how slow each page is to load. Sometimes it will take up to 30 seconds (or longer!) for drop-down menus to appear, images to reload, previews to load, etc. It's almost frustrating enough to not use Saithru at all.

WhatCounts
Noah S.
User in Newspapers

We use this service to send out our e-mail alerts. It has all of the common benefits of your average e-mail blast provider -- analytics, a/b testing -- but many drawbacks as well. The interface is clunky and unintuitive. We frequently lose work because it...

Discussions
Sailthru
Sailthru Discussions
Monty the Mongoose crying
Sailthru has no discussions with answers
WhatCounts
WhatCounts Discussions
Monty the Mongoose crying
WhatCounts has no discussions with answers
Screenshots
Sailthru
Sailthru Screenshots
No screenshots provided
Downloads
WhatCounts
WhatCounts Downloads
No downloads provided
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