Compare Sailthru and WhatCounts
 Sailthru Optimized for quick response |  WhatCounts | |
| Star Rating | Sailthru | WhatCounts |
| Market Segments | Sailthru Mid-Market (62.6% of reviews) | WhatCounts Mid-Market (64.3% of reviews) |
| Entry Level Price | Sailthru No pricing information available | WhatCounts No pricing information available |
Sailthru vs WhatCounts
When assessing the two solutions, reviewers found Sailthru easier to use and do business with overall. However, reviewers preferred the ease of set up with WhatCounts, along with administration.
- Reviewers felt that Sailthru meets the needs of their business better than WhatCounts.
- When comparing quality of ongoing product support, reviewers felt that Sailthru is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Sailthru over WhatCounts.
The customer service is second to none. I feel as if my CSM is truly looking out for the best interest of our company and not just looking to onboard us for the money. I love the Sailthru Academy days and plan to attend everyone that I am given the chance...
Flawlessly handles highly complex email marketing campaigns. Our account rep Amy is absolutely brilliant and irreplaceable. Conditional statements in emails work exactly as described. You can choose between WC's responsive email templates or it will allow...
My biggest complaint is how slow each page is to load. Sometimes it will take up to 30 seconds (or longer!) for drop-down menus to appear, images to reload, previews to load, etc. It's almost frustrating enough to not use Saithru at all.
We use this service to send out our e-mail alerts. It has all of the common benefits of your average e-mail blast provider -- analytics, a/b testing -- but many drawbacks as well. The interface is clunky and unintuitive. We frequently lose work because it...
