When assessing the two solutions, reviewers found TextUs easier to use, set up, and administer. Reviewers also preferred doing business with TextUs overall.
The customer service is second to none. I feel as if my CSM is truly looking out for the best interest of our company and not just looking to onboard us for the money. I love the Sailthru Academy days and plan to attend everyone that I am given the chance...
We like knowing we are making a personal connection with applicants quickly.
My biggest complaint is how slow each page is to load. Sometimes it will take up to 30 seconds (or longer!) for drop-down menus to appear, images to reload, previews to load, etc. It's almost frustrating enough to not use Saithru at all.
I do not appreciate how slow the application is, how it boggs down all other functions of my computer while it sends and recieves messages, does not sync most recent messages between my phone and desktop, will clear my chats when I don't want it to, deliver...