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Compare Sage CRM and Zoho CRM

See this
side-by-side comparison of Sage CRM vs. Zoho CRM
based on preference data from user reviews. Sage CRM rates 3.5/5 stars with 78 reviews. By contrast, Zoho CRM rates 4.0/5 stars with 1,837 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Sage CRM
Sage CRM
(78)
3.5 out of 5
Sage CRM
Answer a few questions to help the Sage CRM community
Have you used Sage CRM before?
Yes
Zoho CRM
Zoho CRM
(1,837)
4.0 out of 5
Zoho CRM
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Answer a few questions to help the Zoho CRM community
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Yes
Star Rating
Sage CRM
Sage CRM
Market Segments
Sage CRM
Sage CRM
Mid-Market (45.2% of reviews)
Zoho CRM
Zoho CRM
Small-Business (66.8% of reviews)
Entry Level Price
Sage CRM
Sage CRM
Contact Vendor for Pricing
Zoho CRM
Zoho CRM
$0 Forever free up to 3 users

Sage CRM vs Zoho CRM

When assessing the two solutions, reviewers found Zoho CRM easier to use, set up, and administer. Reviewers also preferred doing business with Zoho CRM overall.

  • Reviewers felt that Zoho CRM meets the needs of their business better than Sage CRM.
  • When comparing quality of ongoing product support, reviewers felt that Zoho CRM is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Zoho CRM over Sage CRM.
Categories
Shared Categories
Sage CRM
Sage CRM
Zoho CRM
Zoho CRM
Sage CRM and Zoho CRM are categorized as CRM
Pricing
Sage CRM
Sage CRM Pricing
Sage CRM On-Premise
Contact Vendor for Pricing
Sage CRM Cloud
$39per user per month
Free Trial Unavailable
Zoho CRM
Zoho CRM Pricing
Free Edition
$0Forever free up to 3 users
Standard
$12Per month/per user
Professional
$20Per month/per user
Enterprise
$35Per month/per user
Ultimate
$45Per month/per user
Free Trial
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Ratings
Meets Requirements
Sage CRM
Sage CRM
7.2
Responses: 62
Zoho CRM
Zoho CRM
8.2
Responses: 1596
Ease of Use
Sage CRM
Sage CRM
6.8
Responses: 62
Zoho CRM
Zoho CRM
8.0
Responses: 1597
Ease of Setup
Sage CRM
Sage CRM
6.2
Responses: 30
Zoho CRM
Zoho CRM
7.6
Responses: 711
Ease of Admin
Sage CRM
Sage CRM
6.7
Responses: 31
Zoho CRM
Zoho CRM
7.8
Responses: 710
Quality of Support
Sage CRM
Sage CRM
6.3
Responses: 51
Zoho CRM
Zoho CRM
7.4
Responses: 1416
Ease of Doing Business With
Sage CRM
Sage CRM
6.2
Responses: 26
Zoho CRM
Zoho CRM
7.8
Responses: 690
Product Direction (% positive)
Sage CRM
Sage CRM
4.7
Responses: 62
Zoho CRM
Zoho CRM
7.5
Responses: 1574
Features
Sales Force Automation
Contact & Account Management
Sage CRM
Sage CRM
7.1
Responses: 46
Verified Feature
Zoho CRM
Zoho CRM
8.4
Responses: 1209
Verified Feature
Partner Relationship Mgmt. (PRM)
Sage CRM
Sage CRM
Feature Not Available
Zoho CRM
Zoho CRM
8.2
Responses: 516
Verified Feature
Opportunity & Pipeline Mgmt.
Sage CRM
Sage CRM
7.1
Responses: 42
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1137
Verified Feature
Task / Activity Management
Sage CRM
Sage CRM
7.4
Responses: 43
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1220
Verified Feature
Territory & Quota Management
Sage CRM
Sage CRM
6.4
Responses: 32
Verified Feature
Zoho CRM
Zoho CRM
7.6
Responses: 831
Verified Feature
Desktop Integration
Sage CRM
Sage CRM
6.4
Responses: 37
Verified Feature
Zoho CRM
Zoho CRM
8.1
Responses: 302
Verified Feature
Product & Price List Management
Sage CRM
Sage CRM
6.8
Responses: 34
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 852
Verified Feature
Quote & Order Management
Sage CRM
Sage CRM
6.8
Responses: 38
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 846
Verified Feature
Customer Contract Management
Sage CRM
Sage CRM
7.0
Responses: 38
Verified Feature
Zoho CRM
Zoho CRM
8.1
Responses: 946
Verified Feature
Marketing Automation
Email Marketing
Sage CRM
Sage CRM
6.4
Responses: 29
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 950
Verified Feature
Campaign Management
Sage CRM
Sage CRM
7.0
Responses: 27
Verified Feature
Zoho CRM
Zoho CRM
7.7
Responses: 922
Verified Feature
Lead Management
Sage CRM
Sage CRM
7.1
Responses: 33
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 1117
Verified Feature
Marketing ROI Analytics
Sage CRM
Sage CRM
6.7
Responses: 27
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 775
Verified Feature
Customer Support
Case Management
Sage CRM
Sage CRM
7.0
Responses: 33
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 823
Verified Feature
Customer Support Portal
Sage CRM
Sage CRM
6.7
Responses: 29
Verified Feature
Zoho CRM
Zoho CRM
7.7
Responses: 831
Verified Feature
Knowledge Base
Sage CRM
Sage CRM
6.9
Responses: 34
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 856
Verified Feature
Call Center Features
Sage CRM
Sage CRM
6.7
Responses: 26
Verified Feature
Zoho CRM
Zoho CRM
7.6
Responses: 707
Verified Feature
Support Analytics
Sage CRM
Sage CRM
6.2
Responses: 29
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 749
Verified Feature
Reporting & Analytics
Reporting
Sage CRM
Sage CRM
7.1
Responses: 42
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1103
Verified Feature
Dashboards
Sage CRM
Sage CRM
7.4
Responses: 37
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1156
Verified Feature
Forecasting
Sage CRM
Sage CRM
6.5
Responses: 35
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 682
Verified Feature
Mobile & Social
Social Collaboration Features
Sage CRM
Sage CRM
Feature Not Available
Zoho CRM
Zoho CRM
7.9
Responses: 740
Verified Feature
Social Network Integration
Sage CRM
Sage CRM
Feature Not Available
Zoho CRM
Zoho CRM
7.9
Responses: 743
Verified Feature
Mobile User Support
Sage CRM
Sage CRM
5.6
Responses: 24
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 849
Verified Feature
Platform
Customization
Sage CRM
Sage CRM
6.8
Responses: 17
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 495
Verified Feature
Workflow Capability
Sage CRM
Sage CRM
6.2
Responses: 23
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 478
Verified Feature
User, Role, and Access Management
Sage CRM
Sage CRM
7.0
Responses: 19
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 502
Verified Feature
Internationalization
Sage CRM
Sage CRM
6.9
Responses: 15
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 321
Verified Feature
Sandbox / Test Environments
Sage CRM
Sage CRM
6.7
Responses: 8
Zoho CRM
Zoho CRM
7.3
Responses: 245
Verified Feature
Document & Content Mgmt.
Sage CRM
Sage CRM
6.7
Responses: 18
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 385
Verified Feature
Performance and Reliability
Sage CRM
Sage CRM
6.7
Responses: 18
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 493
Verified Feature
Output Document Generation
Sage CRM
Sage CRM
6.1
Responses: 19
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 340
Verified Feature
Integration
Data Import & Export Tools
Sage CRM
Sage CRM
6.7
Responses: 20
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 325
Verified Feature
Integration APIs
Sage CRM
Sage CRM
7.1
Responses: 13
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 316
Verified Feature
Breadth of Partner Applications
Sage CRM
Sage CRM
6.3
Responses: 13
Verified Feature
Zoho CRM
Zoho CRM
7.6
Responses: 292
Verified Feature
Reviewers' Company Size
Reviewers of Sage CRM were most often representing companies in the Mid-Market segment, while reviewers for Zoho CRM were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Sage CRM
Sage CRM
41.9%
Zoho CRM
Zoho CRM
66.8%
Mid-Market
(51-1000 emp.)
Sage CRM
Sage CRM
45.2%
Zoho CRM
Zoho CRM
26.7%
Enterprise
(> 1000 emp.)
Sage CRM
Sage CRM
12.9%
Zoho CRM
Zoho CRM
6.5%
Reviewers' Industry
Sage CRM
Sage CRM Industry
Computer Software
13.8%
Information Technology and Services
10.8%
Financial Services
6.2%
Retail
4.6%
Pharmaceuticals
3.1%
Other
61.5%
Zoho CRM
Zoho CRM Industry
Information Technology and Services
12.1%
Marketing and Advertising
10.7%
Computer Software
7.9%
Real Estate
4.3%
Financial Services
3.4%
Other
61.6%
Reviews
Most Helpful Favorable Review
Sage CRM
Kryz O.
User in Computer Software

Great handshake with sage erp, however they are separate products which have an integration owned by sage. Within the uk there is lots of experience however check for local resource if you plan for a global role out.

Zoho CRM
Danealle M.
User in Insurance

1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...

Most Helpful Critical Review
Sage CRM
Frank O.
Executive Sponsor in Food Production

No Blackberry Z10 app. I have not found a decent Google map add on that works in the UK. Technical support and upgrades are expensive,

Zoho CRM
GR
Administrator in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

Discussions
Sage CRM
Sage CRM Discussions
Do you plan on creating a better user guide than what is currently out there?
1 comment
DM
Hi Dennis A good question. My answer here would be to contact a SAGE CRM consultant to do some training for you, either as a webex or onsite. This is always...Read more
Monty the Mongoose crying
Sage CRM has no more discussions with answers
Zoho CRM
Zoho CRM Discussions
What have you found better than ZOHO
5 comments
JB Floyd U.
JU
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
can we create segmentation in this
3 comments
LV
There are many services in CRM Zoho, you can explore it a bit first, then find part of segmentation, OkayRead more
Where is zoho located?
2 comments
G2
Based in India, with sales offices around the world.Read more
Screenshots
Sage CRM
Sage CRM Screenshots
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