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Compare Sage CRM and Salesforce CRM

See this
side-by-side comparison of Sage CRM vs. Salesforce CRM
based on preference data from user reviews. Sage CRM rates 3.5/5 stars with 78 reviews. By contrast, Salesforce CRM rates 4.2/5 stars with 11,026 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Sage CRM
Sage CRM
(78)
3.5 out of 5
Sage CRM
Answer a few questions to help the Sage CRM community
Have you used Sage CRM before?
Yes
Salesforce CRM
Salesforce CRM
(11,026)
4.2 out of 5
Salesforce CRM
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Answer a few questions to help the Salesforce CRM community
Have you used Salesforce CRM before?
Yes
Star Rating
Sage CRM
Sage CRM
Salesforce CRM
Salesforce CRM
Market Segments
Sage CRM
Sage CRM
Mid-Market (45.2% of reviews)
Salesforce CRM
Salesforce CRM
Mid-Market (45.5% of reviews)
Entry Level Price
Sage CRM
Sage CRM
Contact Vendor for Pricing
Salesforce CRM
Salesforce CRM
$25/user/month*

Sage CRM vs Salesforce CRM

When assessing the two solutions, reviewers found Salesforce CRM easier to use, set up, and administer. Reviewers also preferred doing business with Salesforce CRM overall.

  • Reviewers felt that Salesforce CRM meets the needs of their business better than Sage CRM.
  • When comparing quality of ongoing product support, reviewers felt that Salesforce CRM is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Salesforce CRM over Sage CRM.
Categories
Shared Categories
Sage CRM
Sage CRM
Salesforce CRM
Salesforce CRM
Sage CRM and Salesforce CRM are categorized as CRM
Unique Categories
Sage CRM
Sage CRM has no unique categories
Salesforce CRM
Salesforce CRM has no unique categories
Pricing
Sage CRM
Sage CRM Pricing
Sage CRM On-Premise
Contact Vendor for Pricing
Sage CRM Cloud
$39per user per month
Free Trial Unavailable
Salesforce CRM
Salesforce CRM Pricing
Sales Essentials Edition
$25/user/month*
Professional Edition
$75/user/month*
Enterprise Edition
$150/user/month*
Unlimited Edition
$300/user/month*
Free Trial
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Ratings
Meets Requirements
Sage CRM
Sage CRM
7.2
Responses: 62
Salesforce CRM
Salesforce CRM
8.7
Responses: 9328
Ease of Use
Sage CRM
Sage CRM
6.8
Responses: 62
Salesforce CRM
Salesforce CRM
7.8
Responses: 9364
Ease of Setup
Sage CRM
Sage CRM
6.2
Responses: 30
Salesforce CRM
Salesforce CRM
7.1
Responses: 2627
Ease of Admin
Sage CRM
Sage CRM
6.7
Responses: 31
Salesforce CRM
Salesforce CRM
7.6
Responses: 2656
Quality of Support
Sage CRM
Sage CRM
6.3
Responses: 51
Salesforce CRM
Salesforce CRM
7.9
Responses: 8009
Ease of Doing Business With
Sage CRM
Sage CRM
6.2
Responses: 26
Salesforce CRM
Salesforce CRM
8.0
Responses: 2593
Product Direction (% positive)
Sage CRM
Sage CRM
4.7
Responses: 62
Salesforce CRM
Salesforce CRM
7.9
Responses: 9205
Features
Sales Force Automation
Contact & Account Management
Sage CRM
Sage CRM
7.1
Responses: 46
Verified Feature
Salesforce CRM
Salesforce CRM
8.7
Responses: 6975
Verified Feature
Partner Relationship Mgmt. (PRM)
Sage CRM
Sage CRM
Feature Not Available
Salesforce CRM
Salesforce CRM
8.2
Responses: 4292
Verified Feature
Opportunity & Pipeline Mgmt.
Sage CRM
Sage CRM
7.1
Responses: 42
Verified Feature
Salesforce CRM
Salesforce CRM
8.6
Responses: 6715
Verified Feature
Task / Activity Management
Sage CRM
Sage CRM
7.4
Responses: 43
Verified Feature
Salesforce CRM
Salesforce CRM
8.2
Responses: 6969
Verified Feature
Territory & Quota Management
Sage CRM
Sage CRM
6.4
Responses: 32
Verified Feature
Salesforce CRM
Salesforce CRM
7.9
Responses: 5128
Verified Feature
Desktop Integration
Sage CRM
Sage CRM
6.4
Responses: 37
Verified Feature
Salesforce CRM
Salesforce CRM
8.2
Responses: 5403
Verified Feature
Product & Price List Management
Sage CRM
Sage CRM
6.8
Responses: 34
Verified Feature
Salesforce CRM
Salesforce CRM
7.9
Responses: 4604
Verified Feature
Quote & Order Management
Sage CRM
Sage CRM
6.8
Responses: 38
Verified Feature
Salesforce CRM
Salesforce CRM
8.0
Responses: 4526
Verified Feature
Customer Contract Management
Sage CRM
Sage CRM
7.0
Responses: 38
Verified Feature
Salesforce CRM
Salesforce CRM
8.3
Responses: 5197
Verified Feature
Marketing Automation
Email Marketing
Sage CRM
Sage CRM
6.4
Responses: 29
Verified Feature
Salesforce CRM
Salesforce CRM
7.8
Responses: 4530
Verified Feature
Campaign Management
Sage CRM
Sage CRM
7.0
Responses: 27
Verified Feature
Salesforce CRM
Salesforce CRM
8.0
Responses: 4844
Verified Feature
Lead Management
Sage CRM
Sage CRM
7.1
Responses: 33
Verified Feature
Salesforce CRM
Salesforce CRM
8.4
Responses: 5717
Verified Feature
Marketing ROI Analytics
Sage CRM
Sage CRM
6.7
Responses: 27
Verified Feature
Salesforce CRM
Salesforce CRM
Feature Not Available
Customer Support
Case Management
Sage CRM
Sage CRM
7.0
Responses: 33
Verified Feature
Salesforce CRM
Salesforce CRM
8.2
Responses: 4588
Verified Feature
Customer Support Portal
Sage CRM
Sage CRM
6.7
Responses: 29
Verified Feature
Salesforce CRM
Salesforce CRM
8.0
Responses: 4223
Verified Feature
Knowledge Base
Sage CRM
Sage CRM
6.9
Responses: 34
Verified Feature
Salesforce CRM
Salesforce CRM
8.1
Responses: 4549
Verified Feature
Call Center Features
Sage CRM
Sage CRM
6.7
Responses: 26
Verified Feature
Salesforce CRM
Salesforce CRM
7.9
Responses: 3473
Verified Feature
Support Analytics
Sage CRM
Sage CRM
6.2
Responses: 29
Verified Feature
Salesforce CRM
Salesforce CRM
8.1
Responses: 3881
Verified Feature
Reporting & Analytics
Reporting
Sage CRM
Sage CRM
7.1
Responses: 42
Verified Feature
Salesforce CRM
Salesforce CRM
8.4
Responses: 6538
Verified Feature
Dashboards
Sage CRM
Sage CRM
7.4
Responses: 37
Verified Feature
Salesforce CRM
Salesforce CRM
8.4
Responses: 6711
Verified Feature
Forecasting
Sage CRM
Sage CRM
6.5
Responses: 35
Verified Feature
Salesforce CRM
Salesforce CRM
8.1
Responses: 5261
Verified Feature
Mobile & Social
Social Collaboration Features
Sage CRM
Sage CRM
Feature Not Available
Salesforce CRM
Salesforce CRM
7.8
Responses: 3695
Verified Feature
Social Network Integration
Sage CRM
Sage CRM
Feature Not Available
Salesforce CRM
Salesforce CRM
7.7
Responses: 3347
Verified Feature
Mobile User Support
Sage CRM
Sage CRM
5.6
Responses: 24
Verified Feature
Salesforce CRM
Salesforce CRM
7.6
Responses: 4117
Verified Feature
Platform
Customization
Sage CRM
Sage CRM
6.8
Responses: 17
Verified Feature
Salesforce CRM
Salesforce CRM
8.4
Responses: 1747
Verified Feature
Workflow Capability
Sage CRM
Sage CRM
6.2
Responses: 23
Verified Feature
Salesforce CRM
Salesforce CRM
8.3
Responses: 1759
Verified Feature
User, Role, and Access Management
Sage CRM
Sage CRM
7.0
Responses: 19
Verified Feature
Salesforce CRM
Salesforce CRM
8.5
Responses: 1762
Verified Feature
Internationalization
Sage CRM
Sage CRM
6.9
Responses: 15
Verified Feature
Salesforce CRM
Salesforce CRM
8.3
Responses: 1198
Verified Feature
Sandbox / Test Environments
Sage CRM
Sage CRM
6.7
Responses: 8
Salesforce CRM
Salesforce CRM
8.4
Responses: 1411
Verified Feature
Document & Content Mgmt.
Sage CRM
Sage CRM
6.7
Responses: 18
Verified Feature
Salesforce CRM
Salesforce CRM
7.9
Responses: 1466
Verified Feature
Performance and Reliability
Sage CRM
Sage CRM
6.7
Responses: 18
Verified Feature
Salesforce CRM
Salesforce CRM
8.7
Responses: 1742
Verified Feature
Output Document Generation
Sage CRM
Sage CRM
6.1
Responses: 19
Verified Feature
Salesforce CRM
Salesforce CRM
8.0
Responses: 1295
Integration
Data Import & Export Tools
Sage CRM
Sage CRM
6.7
Responses: 20
Verified Feature
Salesforce CRM
Salesforce CRM
8.3
Responses: 823
Verified Feature
Integration APIs
Sage CRM
Sage CRM
7.1
Responses: 13
Verified Feature
Salesforce CRM
Salesforce CRM
8.5
Responses: 1310
Verified Feature
Breadth of Partner Applications
Sage CRM
Sage CRM
6.3
Responses: 13
Verified Feature
Salesforce CRM
Salesforce CRM
8.7
Responses: 1275
Verified Feature
Reviewers' Company Size
Reviewers of both Sage CRM and Salesforce CRM were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Sage CRM
Sage CRM
41.9%
Salesforce CRM
Salesforce CRM
24.7%
Mid-Market
(51-1000 emp.)
Sage CRM
Sage CRM
45.2%
Salesforce CRM
Salesforce CRM
45.5%
Enterprise
(> 1000 emp.)
Sage CRM
Sage CRM
12.9%
Salesforce CRM
Salesforce CRM
29.7%
Reviewers' Industry
Sage CRM
Sage CRM Industry
Computer Software
13.8%
Information Technology and Services
10.8%
Financial Services
6.2%
Retail
4.6%
Pharmaceuticals
3.1%
Other
61.5%
Salesforce CRM
Salesforce CRM Industry
Computer Software
16.4%
Information Technology and Services
10.9%
Marketing and Advertising
7.7%
Internet
6.4%
Financial Services
5.0%
Other
53.5%
Reviews
Most Helpful Favorable Review
Sage CRM
Shane E.
Administrator in Computer Software

Ease of use, overall functionality, workflow options that are built in, strong marketing capabilties, great reports. I like that fact that it can be used as a hosted application and also a on-premise solution.

Salesforce CRM
Ashlly N.
User

Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...

Most Helpful Critical Review
Sage CRM
Frank O.
Executive Sponsor in Food Production

No Blackberry Z10 app. I have not found a decent Google map add on that works in the UK. Technical support and upgrades are expensive,

Salesforce CRM
Cristi H.
Administrator in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

Discussions
Sage CRM
Sage CRM Discussions
Do you plan on creating a better user guide than what is currently out there?
1 comment
DM
Hi Dennis A good question. My answer here would be to contact a SAGE CRM consultant to do some training for you, either as a webex or onsite. This is always...Read more
Monty the Mongoose crying
Sage CRM has no more discussions with answers
Salesforce CRM
Salesforce CRM Discussions
How can total cost of ownership (TCO) be made better using Salesforce?
8 comments
G2
TCO with regards to Salesforce comes down to utilizing the tool and getting full buy-in from all potential users. If its "sold" as a must do tracking tool...Read more
How do I figure out how to run report of my own sales techniques
7 comments
MS
Salesforce offers a lot of options in Reports functionality. You can use existing types or create your own data type per your Organization customization and...Read more
How do I merge two contacts in the same account on on main screen if that's possible?
6 comments
Dustin W.
DW
In page layout setting, find "Related list" and you should be able to pull out contacts info as a section on the account screen.Read more
Screenshots
Sage CRM
Sage CRM Screenshots
Salesforce CRM
Salesforce CRM Screenshots
Videos
Sage CRM
Sage CRM Videos
No videos provided
Salesforce CRM
Salesforce CRM Videos
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Sage CRM
Sage CRM Downloads
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Salesforce CRM
Salesforce CRM Downloads
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