# Sage CRM vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user experience, with many praising its intuitive interface and customizable pipeline management. Users appreciate how they can easily track leads and opportunities, generating charts and filters quickly, which enhances their workflow.
- **Users say** that Sage CRM offers strong customization features, particularly for industries with diverse needs. One reviewer highlighted its ability to centralize customer data and streamline sales processes, making it a valuable tool for businesses that require tailored solutions.
- **Reviewers mention** that monday CRM's ease of setup is a significant advantage, with many finding the onboarding process straightforward. This is particularly beneficial for small to mid-sized operations looking for a quick implementation without extensive training.
- **According to verified reviews** , Sage CRM provides a cohesive system that integrates customer data with back-office finance, which is especially beneficial for users already within the Sage ecosystem. This unification helps maintain alignment between sales and accounting teams.
- **Users highlight** that monday CRM's visual progress indicators and deal stages make it easy to monitor the status of opportunities at a glance. This feature is particularly appreciated by teams that prioritize visual management of their sales pipeline.
- **G2 reviewers report** that while Sage CRM has strong features for specific industries, it sometimes struggles with user-friendliness compared to monday CRM. Users have noted challenges in configuration, which can hinder the overall experience for those unfamiliar with the platform.



| | Sage CRM | monday CRM | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 146 | 1,165 | 
| **Largest Market Segment** | Mid-Market (47.2% of reviews) | Small-Business (78.8% of reviews) | 
| **Entry Level Price** | Contact Vendor for Pricing | $12.00 Per Month | 

---
## Top Pros & Cons

### Sage CRM

Pros:
- Ease of Use (7 reviews)
- Easy Access (4 reviews)

Cons:
- Limited Customization (4 reviews)
- Expertise Required (3 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | Sage CRM | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 7.7 (108 reviews) | 8.6 (826 reviews) | 
  | **Ease of Use** | 7.5 (109 reviews) | 8.9 (888 reviews) | 
  | **Ease of Setup** | 7.1 (55 reviews) | 8.5 (677 reviews) | 
  | **Ease of Admin** | 7.1 (42 reviews) | 8.9 (469 reviews) | 
  | **Quality of Support** | 7.2 (96 reviews) | 8.4 (734 reviews) | 
  | **Has the product been a good partner in doing business?** | 6.8 (37 reviews) | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 6.1 (104 reviews) | 9.3 (799 reviews) | 

---
## Pricing

### Sage CRM

#### Entry-Level Pricing

Plan: Sage CRM On-Premise

Price: Contact Vendor for Pricing


[Browse all 2 editions](https://www.g2.com/products/sage-crm/pricing)

#### Free Trial

No

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Sage CRM** | 7.5/10 | 108 |
| **monday CRM** | 7.9/10 | 724 |

#### Sales Force Automation

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 7.8 (79 reviews) ✓ Verified | 8.6 (560 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.8 (472 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 7.6 (70 reviews) ✓ Verified | 8.6 (566 reviews) | 
| **Task / Activity Management** | 7.9 (75 reviews) ✓ Verified | 8.8 (590 reviews) | 
| **Territory & Quota Management** | 7.1 (56 reviews) ✓ Verified | 7.6 (443 reviews) | 
| **Desktop Integration** | 7.1 (64 reviews) ✓ Verified | 8.3 (498 reviews) | 
| **Product & Price List Management** | 7.4 (62 reviews) ✓ Verified | 7.7 (448 reviews) | 
| **Quote & Order Management** | 7.4 (66 reviews) ✓ Verified | 7.5 (451 reviews) | 
| **Customer Contract Management** | 7.5 (65 reviews) ✓ Verified | 7.9 (478 reviews) | 

#### Marketing Automation

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Email Marketing** | 7.2 (54 reviews) ✓ Verified | 7.5 (464 reviews) | 
| **Campaign Management** | 7.5 (53 reviews) ✓ Verified | 7.7 (464 reviews) | 
| **Lead Management** | 7.3 (61 reviews) ✓ Verified | 8.6 (544 reviews) | 
| **Marketing ROI Analytics** | 7.3 (54 reviews) ✓ Verified | 7.5 (438 reviews) | 

#### Customer Support

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Case Management** | 7.4 (60 reviews) ✓ Verified | 8.2 (472 reviews) | 
| **Customer Support Portal** | 7.5 (56 reviews) ✓ Verified | 7.8 (410 reviews) | 
| **Knowledge Base** | 7.5 (62 reviews) ✓ Verified | 8.2 (434 reviews) | 
| **Call Center Features** | 7.4 (53 reviews) ✓ Verified | 7.0 (393 reviews) | 
| **Support Analytics** | 7.1 (56 reviews) ✓ Verified | 7.8 (447 reviews) | 

#### Reporting & Analytics

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Reporting** | 7.7 (76 reviews) ✓ Verified | 8.2 (518 reviews) | 
| **Dashboards** | 7.9 (67 reviews) ✓ Verified | 8.7 (570 reviews) | 
| **Forecasting** | 7.0 (62 reviews) ✓ Verified | 8.0 (467 reviews) | 

#### Mobile & Social

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | 7.9 (389 reviews) | 
| **Social Network Integration** | Feature Not Available | 7.3 (345 reviews) | 
| **Mobile User Support** | 6.5 (50 reviews) ✓ Verified | 7.7 (471 reviews) | 

#### Platform

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Customization** | 7.4 (38 reviews) ✓ Verified | 8.7 (532 reviews) | 
| **Workflow Capability** | 7.2 (42 reviews) ✓ Verified | 8.7 (524 reviews) | 
| **User, Role, and Access Management** | 7.9 (39 reviews) ✓ Verified | 8.6 (518 reviews) | 
| **Internationalization** | 7.7 (32 reviews) ✓ Verified | 8.1 (439 reviews) | 
| **Sandbox / Test Environments** | 8.0 (27 reviews) | 7.6 (388 reviews) | 
| **Document & Content Mgmt.** | 7.1 (38 reviews) ✓ Verified | 8.0 (474 reviews) | 
| **Performance and Reliability** | 7.3 (38 reviews) ✓ Verified | 8.5 (510 reviews) | 
| **Output Document Generation** | 7.4 (39 reviews) ✓ Verified | 7.8 (437 reviews) | 

#### Integration

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 7.6 (41 reviews) ✓ Verified | 8.2 (469 reviews) | 
| **Integration APIs** | 7.6 (34 reviews) ✓ Verified | 7.9 (419 reviews) | 
| **Breadth of Partner Applications** | 7.3 (33 reviews) ✓ Verified | 8.0 (414 reviews) | 

#### Generative AI

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | 8.1 (15 reviews) | 7.1 (315 reviews) | 

#### Agentic AI - CRM

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (5 reviews) | 7.3 (62 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (62 reviews) | 
| **Cross-system Integration** | 7.8 (6 reviews) | 7.5 (59 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (61 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (61 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (60 reviews) | 
| **Decision Making** | 8.7 (5 reviews) | 7.1 (61 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Sage CRM** | N/A | N/A |
| **monday CRM** | 7.8/10 | 293 |

#### Agentic AI - Sales Performance Management

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (29 reviews) | 

#### Incentives

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (216 reviews) | 
| **Triggers** | Not enough data | 7.7 (232 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (210 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (222 reviews) | 

#### Personalization

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (259 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (246 reviews) | 
| **Dashboards** | Not enough data | 8.8 (275 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (247 reviews) | 

#### Administrative

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (254 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (247 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (200 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Sage CRM** | N/A | N/A |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 7.9 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.1 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.2 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | Sage CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (132 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to monday CRM (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Sage CRM | monday CRM | 
|---|---|---|
| **Small-Business** | 41.6% | 78.8% | 
| **Mid-Market** | 47.2% | 18.3% | 
| **Enterprise** | 11.2% | 2.9% | 

### By Industry

#### Sage CRM

- **Information Technology and Services:** 12.8%
- **Computer Software:** 11.2%
- **Accounting:** 4.0%
- **Telecommunications:** 3.2%
- **Logistics and Supply Chain:** 3.2%
- **Automotive:** 3.2%
- **Retail:** 3.2%
- **Marketing and Advertising:** 3.2%
- **Financial Services:** 3.2%
- **Management Consulting:** 2.4%
- **Other:** 50.4%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.8%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.6%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.8%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.3%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to Sage CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (816 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (662 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)

---
## Top Discussions

### Sage CRM

- Title: [Do you plan on creating a better user guide than what is currently out there?](https://www.g2.com/discussions/do-you-plan-on-creating-a-better-user-guide-than-what-is-currently-out-there) — 1 comment, 1 upvote
  > **Top comment:** "Hi Dennis
A good question. My answer here would be to contact a SAGE CRM consultant to do some training for you, either as a webex or onsite. This is always..."

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sage-crm-vs-monday-crm)