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At a Glance
Market Segments
Small-Business (61.1% of reviews)
Small-Business (47.7% of reviews)
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free
JustCall
Star Rating
(2,315)4.3 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansText-Em-All
Star Rating
(813)4.8 out of 5
Market Segments
Small-Business (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that JustCall offers a solid two-way text messaging feature, scoring 8.7, but reviewers mention that Text-Em-All excels slightly with a score of 8.9, highlighting its user-friendly interface for managing conversations.
- Reviewers mention that Text-Em-All's bulk SMS capabilities are particularly strong, earning a score of 9.5, while JustCall's score of 8.4 indicates it may not be as robust for users needing to send large volumes of messages efficiently.
- Users on G2 say that Text-Em-All's ease of use is exceptional, with a score of 9.5, compared to JustCall's 8.8, making it a preferred choice for those who prioritize a straightforward user experience.
- Reviewers mention that Text-Em-All's automation features, scoring 8.8, are more advanced than JustCall's 8.2, particularly praising its ability to streamline communication processes effectively.
- G2 users report that Text-Em-All's quality of support is outstanding, with a score of 9.5, while JustCall's score of 8.3 suggests there may be room for improvement in customer service responsiveness.
- Users say that while JustCall has a competitive entry-level price of $29.00, Text-Em-All's free offering makes it a more accessible option for small businesses looking to manage their messaging needs without upfront costs.
Pricing
Entry-Level Pricing
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Text-Em-All
Starter
Free
Best for users who want to evaluate the service. Start with a free account and upgrade to Credits or Monthly later.
- Dedicated free account
- Upgrade at anytime
- Browse sample messages
Free Trial
JustCall
Free Trial is available
Text-Em-All
Free Trial is available
Ratings
Meets Requirements
8.6
2,108
9.4
644
Ease of Use
8.8
2,156
9.5
647
Ease of Setup
8.7
1,883
9.5
465
Ease of Admin
8.6
726
9.6
447
Quality of Support
8.3
1,952
9.5
517
Has the product been a good partner in doing business?
8.7
724
9.6
428
Product Direction (% positive)
8.7
2,101
8.9
615
Features by Category
Ticket and Case Management
8.1
150
Not enough data
8.0
150
Not enough data
7.8
144
Not enough data
7.7
144
Not enough data
7.5
133
Not enough data
8.0
138
Not enough data
7.7
131
Not enough data
8.0
142
Not enough data
Generative AI
7.5
103
Not enough data
7.7
34
Not enough data
Agentic AI - Help Desk
7.5
8
Not enough data
6.3
8
Not enough data
7.5
8
Not enough data
Communication Channels
7.7
133
Not enough data
7.7
130
Not enough data
7.9
140
Not enough data
7.1
128
Not enough data
8.5
140
Not enough data
Platform
7.9
145
Not enough data
7.8
289
Not enough data
8.4
148
Not enough data
8.3
150
Not enough data
8.0
147
Not enough data
8.4
146
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
52
Not enough data
7.8
54
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance Analysis
7.7
52
Not enough data
7.9
51
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.3
54
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Sales Assistant
7.6
11
Not enough data
6.8
10
Not enough data
6.7
9
Not enough data
7.7
11
Not enough data
7.3
11
Not enough data
7.0
11
Not enough data
8.1
9
Not enough data
Dialing Options
8.4
573
Not enough data
8.5
571
|
Verified
Not enough data
8.1
7
Not enough data
Agent Tools
7.9
539
|
Verified
Not enough data
8.1
559
|
Verified
Not enough data
9.0
575
|
Verified
Not enough data
Automation
8.1
543
|
Verified
Not enough data
8.1
540
|
Verified
Not enough data
8.0
543
|
Verified
Not enough data
Agentic AI - Auto Dialer
8.5
10
Not enough data
9.1
11
Not enough data
AI Capabilities - Auto Dialer
7.9
8
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
Call Analytics
8.7
53
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.1
54
Not enough data
Agent Performance Management
8.1
55
Not enough data
8.2
53
Not enough data
7.7
53
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
7.5
6
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
8.1
7
Not enough data
Text Messaging
8.4
321
9.5
70
8.7
334
9.0
60
8.4
328
9.2
61
8.0
312
8.9
49
7.2
303
8.0
35
8.0
320
8.6
55
8.1
316
9.1
66
8.2
321
Feature Not Available
SMS Platform
8.0
312
8.9
48
8.2
320
9.0
48
7.2
311
Feature Not Available
7.1
308
7.5
43
7.2
295
7.8
35
8.1
306
7.9
36
Agentic AI - SMS Marketing
8.2
11
Not enough data
8.5
12
Not enough data
7.9
13
Not enough data
7.8
12
Feature Not Available
8.1
12
Feature Not Available
7.6
12
Feature Not Available
Channels
8.0
351
Not enough data
7.8
351
Not enough data
6.9
352
Not enough data
Design
7.8
352
Not enough data
7.3
358
Not enough data
8.1
365
Not enough data
8.1
357
Not enough data
8.3
352
Not enough data
Generative AI
7.4
139
Not enough data
Feature Not Available
Not enough data
Quality Assurance
8.0
66
Not enough data
7.9
61
Not enough data
7.9
58
Not enough data
Engagement
8.0
64
Not enough data
8.1
66
Not enough data
7.5
62
Not enough data
Performance
8.6
65
Not enough data
8.5
62
Not enough data
Generative AI
7.5
62
Not enough data
7.6
59
Not enough data
Channels
8.7
497
|
Verified
Not enough data
7.4
453
Not enough data
7.6
435
Not enough data
8.4
489
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.1
492
|
Verified
Not enough data
8.1
477
|
Verified
Not enough data
8.0
484
|
Verified
Not enough data
7.9
413
Not enough data
8.0
449
|
Verified
Not enough data
8.2
461
|
Verified
Not enough data
8.0
446
|
Verified
Not enough data
8.0
444
|
Verified
Not enough data
Agentic AI - Contact Center
7.2
6
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Administrative
8.3
482
|
Verified
Not enough data
8.4
484
|
Verified
Not enough data
8.4
517
|
Verified
Not enough data
8.7
457
|
Verified
Not enough data
7.9
462
Not enough data
Responses
7.8
32
Not enough data
8.0
31
Not enough data
8.4
32
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
7.6
30
Not enough data
7.2
29
Not enough data
Feature Not Available
Not enough data
7.7
30
Not enough data
Platform
8.0
31
Not enough data
8.3
32
Not enough data
8.0
32
Not enough data
Autonomy - AI Agents
7.5
29
Not enough data
Feature Not Available
Not enough data
7.6
31
Not enough data
7.7
30
Not enough data
Generative AI
7.6
30
Not enough data
7.4
31
Not enough data
Workforce Management
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
90
Not enough data
Administration
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Not enough data
Messaging Channels
Not enough data
9.4
178
Not enough data
Feature Not Available
Not enough data
8.5
145
Not enough data
8.5
145
Administration
Not enough data
9.0
151
Not enough data
8.4
128
Not enough data
8.2
120
Not enough data
7.7
115
Platform
7.4
282
Not enough data
8.2
287
Not enough data
7.9
291
Not enough data
8.3
294
Not enough data
8.1
288
Not enough data
7.8
282
Not enough data
8.1
283
Not enough data
Generative AI
6.9
99
Not enough data
Workforce Management
8.5
284
Not enough data
8.4
285
Not enough data
Call Center Infrastructure (CCI)
8.1
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Administrative
8.8
291
Not enough data
8.4
290
Not enough data
Platform Basics
Not enough data
6.7
7
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
7.9
8
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.1
7
Not enough data
Feature Not Available
Agentic AI - Church Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
7.5
34
Not enough data
7.7
35
Not enough data
7.6
34
Not enough data
Communication
8.0
196
Not enough data
8.2
198
Not enough data
7.7
187
Not enough data
8.1
189
Not enough data
7.5
190
Not enough data
Internal Use
7.8
289
Not enough data
8.0
194
Not enough data
7.9
191
Not enough data
7.9
188
Not enough data
8.2
192
Not enough data
8.2
194
Not enough data
Generative AI
7.1
35
Not enough data
Self-Service Experience
8.2
165
Not enough data
7.9
169
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
164
Not enough data
Self-Service Platform
7.9
166
Not enough data
8.1
165
Not enough data
7.4
163
Not enough data
8.5
166
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.1
54
Not enough data
Generative AI
7.2
72
Not enough data
7.3
73
Not enough data
Generative AI
7.3
125
Not enough data
7.4
124
Not enough data
Feature Not Available
Not enough data
Monitoring
8.4
134
Not enough data
8.0
133
Not enough data
Feature Not Available
Not enough data
7.6
127
Not enough data
7.3
125
Not enough data
Logging
8.8
142
Not enough data
7.5
125
Not enough data
6.7
128
Not enough data
7.3
130
Not enough data
Feedback
8.3
134
Not enough data
8.0
129
Not enough data
Productivity - Employee Monitoring
8.1
57
Not enough data
8.4
57
Not enough data
8.0
56
Not enough data
7.6
56
Not enough data
Basic Communication - Cloud PBX
8.5
42
Not enough data
8.6
42
Not enough data
8.6
39
Not enough data
8.5
39
Not enough data
8.6
42
Not enough data
8.7
39
Not enough data
Advanced Features - Cloud PBX
8.5
38
Not enough data
8.5
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - VoIP Providers
7.8
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
Basic Communication
9.0
311
|
Verified
Not enough data
5.8
261
Not enough data
7.7
277
Not enough data
Feature Not Available
Not enough data
7.0
270
|
Verified
Not enough data
7.6
268
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
Access
7.8
269
|
Verified
Not enough data
8.2
293
Not enough data
8.1
286
Not enough data
Advanced Features
7.1
267
Not enough data
7.0
255
|
Verified
Not enough data
8.8
301
|
Verified
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.6
23
Not enough data
7.5
22
Not enough data
Calling
9.0
649
Not enough data
8.1
586
Not enough data
8.6
618
Not enough data
8.7
621
Not enough data
7.6
23
Not enough data
Contacts
8.2
603
Not enough data
8.0
589
Not enough data
7.9
585
Not enough data
Insights
8.4
614
Not enough data
8.2
609
Not enough data
8.0
585
Not enough data
7.1
545
Not enough data
7.3
539
Not enough data
7.5
22
Not enough data
Agentic AI - Audio Conferencing
8.0
5
Not enough data
8.3
5
Not enough data
Customer Query Resolution - AI Customer Support Agents
7.9
18
Not enough data
7.9
19
Not enough data
7.8
18
Not enough data
7.4
20
Not enough data
7.5
20
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.2
20
Not enough data
7.6
19
Not enough data
8.3
20
Not enough data
7.9
21
Not enough data
Automation
8.7
23
Not enough data
8.2
19
Not enough data
8.3
19
Not enough data
Autonomy
8.2
19
Not enough data
8.2
19
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
7.8
70
Not enough data
9.3
143
Not enough data
Feature Not Available
Not enough data
8.9
129
Not enough data
8.9
104
Categories
Categories
Shared Categories
JustCall and Text-Em-All are categorized as SMS Marketing
Unique Categories
JustCall is categorized as AI Customer Support Agents, Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Contact Center Quality Assurance, Customer Communications Management, Speech Analytics, Conversation Intelligence, AI Sales Assistant, Auto Dialer, Audio Conferencing, Outbound Call Tracking, Live Chat, VoIP Providers, Employee Monitoring, Help Desk, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center, Customer Self-Service, and AI Voice Assistants
Text-Em-All is categorized as Proactive Notification, Emergency Notification, Appointment Reminder, and Church Management
Reviews
Reviewers' Company Size
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text-Em-All
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.4%
Financial Services
6.5%
Real Estate
6.0%
Information Technology and Services
5.8%
Marketing and Advertising
5.1%
Other
66.1%
Religious Institutions
14.5%
Non-Profit Organization Management
11.2%
Staffing and Recruiting
10.6%
Hospital & Health Care
6.6%
Education Management
5.7%
Other
51.3%
Discussions
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
are there tutorials anywhere?
2 Comments
CW
There is a 'Help' feature on the website that answers many questions, and you can contact a support person easily through a site form under 'Contact Us'. The...Read more
What are some of the ways to integrate other software.
2 Comments
CW
While I have not used this feature, there are ways to integrate with other apps. The "Help" feature can answer questions. Plus, if you click on "Contact Us"...Read more
How can I integrate Call Em All with my database?
2 Comments
Official Response from Text-Em-All
Hi Paula,
We are not directly integrated with ShulCloud. However, most databases, will have an option to export your contacts, so that you can have an...Read more
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