Compare JustCall and Tenfold 
At a Glance
Market Segments
Small-Business (61.2% of reviews)
Mid-Market (41.9% of reviews)
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
No pricing available
JustCall
Star Rating
(2,374)4.3 out of 5
Market Segments
Small-Business (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansTenfold
Star Rating
(172)4.5 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TenfoldSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JustCall excels in user-friendliness, with many users appreciating its intuitive interface that allows for easy navigation and quick access to features. One user noted, "I like how JustCall is very easy to use and user-friendly," highlighting its accessibility even for those without extensive training.
- Users say Tenfold stands out for its seamless integration with major CRMs, which enhances productivity by allowing users to click to dial directly from their CRM. A recent user mentioned, "It integrates with all the major CRMs, easy to install and brings a lot of automation to the table," showcasing its efficiency in streamlining workflows.
- Reviewers mention that JustCall's communication management is a significant advantage, as it consolidates calls and messages in one platform. This feature was praised by a user who stated, "What I like best about JustCall is how it streamlines communication," indicating that it saves time and helps maintain organization.
- According to verified reviews, Tenfold users appreciate the speed and efficiency of the platform, with one user highlighting its unmatched speed and the convenience of the pop-out feature. This focus on speed is a key differentiator for users who prioritize quick call handling.
- G2 reviewers report that JustCall provides reliable real-time support, which is crucial for users who need immediate assistance. A user emphasized, "I also appreciate their real-time support," indicating that this feature enhances the overall user experience and satisfaction.
- Users say Tenfold's ability to keep track of contacts in the cloud and facilitate quick note-taking after calls is a significant benefit. One user remarked, "I love that once the call is over, you can quickly leave notes," which underscores its effectiveness in managing post-call tasks efficiently.
Pricing
Entry-Level Pricing
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Tenfold
No pricing availableFree Trial
JustCall
Free Trial is available
Tenfold
No trial information availableRatings
Meets Requirements
8.6
2,144
8.9
154
Ease of Use
8.8
2,192
9.3
154
Ease of Setup
8.7
1,918
9.0
41
Ease of Admin
8.6
730
8.5
39
Quality of Support
8.3
1,986
9.0
136
Has the product been a good partner in doing business?
8.7
729
9.4
41
Product Direction (% positive)
8.7
2,136
9.1
153
Features by Category
Ticket and Case Management
8.1
150
Not enough data
8.0
150
Not enough data
7.9
145
Not enough data
7.6
146
Not enough data
7.5
135
Not enough data
8.0
140
Not enough data
7.6
133
Not enough data
8.0
143
Not enough data
Generative AI
7.5
105
Not enough data
7.7
36
Not enough data
Agentic AI - Help Desk
7.5
10
Not enough data
6.2
10
Not enough data
7.3
10
Not enough data
Communication Channels
7.7
135
Not enough data
7.7
132
Not enough data
7.9
142
Not enough data
7.2
129
Not enough data
8.5
141
Not enough data
Platform
7.9
145
Not enough data
7.8
286
Not enough data
8.4
148
Not enough data
8.3
149
Not enough data
8.1
147
Not enough data
8.4
147
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
54
Not enough data
7.9
56
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance Analysis
7.8
55
Not enough data
8.0
56
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.3
56
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Sales Assistant
7.5
12
Not enough data
7.0
11
Not enough data
6.5
10
Not enough data
7.9
13
Not enough data
7.4
12
Not enough data
7.1
13
Not enough data
8.2
11
Not enough data
Dialing Options
8.4
576
Not enough data
8.5
572
|
Verified
Not enough data
8.5
9
Not enough data
Agent Tools
7.9
540
|
Verified
Not enough data
8.1
560
|
Verified
Not enough data
9.0
580
|
Verified
Not enough data
Automation
8.1
544
|
Verified
Not enough data
8.1
541
|
Verified
Not enough data
8.0
544
|
Verified
Not enough data
Agentic AI - Auto Dialer
8.6
11
Not enough data
8.8
14
Not enough data
AI Capabilities - Auto Dialer
8.1
9
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Call Analytics
8.7
54
Not enough data
7.9
53
Not enough data
8.0
52
Not enough data
8.1
53
Not enough data
Artificial Intelligence - Conversation Intelligence
8.1
53
Not enough data
8.2
53
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
7.7
5
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
8.1
6
Not enough data
Text Messaging
8.4
321
Not enough data
8.7
335
Not enough data
8.4
327
Not enough data
8.0
311
Not enough data
7.2
302
Not enough data
8.0
319
Not enough data
8.1
314
Not enough data
8.3
320
Not enough data
SMS Platform
8.0
312
Not enough data
8.2
318
Not enough data
7.2
309
Not enough data
7.1
307
Not enough data
7.2
295
Not enough data
8.1
306
Not enough data
Agentic AI - SMS Marketing
8.2
11
Not enough data
8.5
12
Not enough data
7.9
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
Channels
8.0
351
Not enough data
7.8
351
Not enough data
6.9
352
Not enough data
Design
7.8
352
Not enough data
7.3
358
Not enough data
8.1
365
Not enough data
8.1
358
Not enough data
8.3
352
Not enough data
Generative AI
7.4
139
Not enough data
Feature Not Available
Not enough data
Quality Assurance
8.0
67
Not enough data
7.9
62
Not enough data
8.0
60
Not enough data
Engagement
8.0
65
Not enough data
8.1
68
Not enough data
7.5
63
Not enough data
Performance
8.7
66
Not enough data
8.6
63
Not enough data
Generative AI
7.5
63
Not enough data
7.7
60
Not enough data
Channels
8.7
503
|
Verified
Not enough data
7.4
454
Not enough data
7.6
436
Not enough data
8.4
493
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.1
493
|
Verified
Not enough data
8.1
478
|
Verified
Not enough data
8.0
485
|
Verified
Not enough data
7.9
415
Not enough data
8.0
450
|
Verified
Not enough data
8.2
463
|
Verified
Not enough data
8.0
446
|
Verified
Not enough data
8.0
445
|
Verified
Not enough data
Agentic AI - Contact Center
7.2
6
Not enough data
8.6
7
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Administrative
8.3
483
|
Verified
Not enough data
8.4
484
|
Verified
Not enough data
8.4
520
|
Verified
Not enough data
8.7
459
|
Verified
Not enough data
7.9
463
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
7.8
33
Not enough data
8.0
32
Not enough data
8.4
32
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
7.5
31
Not enough data
7.2
30
Not enough data
Feature Not Available
Not enough data
7.6
31
Not enough data
Platform
7.9
32
Not enough data
8.3
33
Not enough data
7.9
33
Not enough data
Autonomy - AI Agents
7.6
30
Not enough data
Feature Not Available
Not enough data
7.5
32
Not enough data
7.7
31
Not enough data
Generative AI
7.6
31
Not enough data
7.3
32
Not enough data
Workforce Management
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
91
Not enough data
Administration
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Not enough data
Platform
7.4
282
Not enough data
8.2
287
Not enough data
7.9
291
Not enough data
8.3
295
Not enough data
8.1
289
Not enough data
7.8
282
Not enough data
8.1
284
Not enough data
Generative AI
6.9
99
Not enough data
Workforce Management
8.5
284
Not enough data
8.4
285
Not enough data
Call Center Infrastructure (CCI)
8.1
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Administrative
8.8
292
Not enough data
8.4
290
Not enough data
Generative AI
7.5
35
Not enough data
7.7
36
Not enough data
7.6
35
Not enough data
Communication
8.0
200
Not enough data
8.2
203
Not enough data
7.7
191
Not enough data
8.1
191
Not enough data
7.5
193
Not enough data
Internal Use
7.8
286
Not enough data
8.0
198
Not enough data
7.9
193
Not enough data
7.9
190
Not enough data
8.2
195
Not enough data
8.2
196
Not enough data
Generative AI
7.2
36
Not enough data
Self-Service Experience
8.2
165
Not enough data
7.9
170
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
165
Not enough data
Self-Service Platform
7.9
167
Not enough data
8.1
166
Not enough data
7.4
165
Not enough data
8.5
166
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.2
55
Not enough data
Generative AI
7.2
72
Not enough data
7.3
73
Not enough data
Generative AI
7.3
127
Not enough data
7.4
126
Not enough data
Feature Not Available
Not enough data
Monitoring
8.4
136
Not enough data
8.0
135
Not enough data
Feature Not Available
Not enough data
7.6
129
Not enough data
7.3
127
Not enough data
Logging
8.8
144
Not enough data
7.5
127
Not enough data
6.7
130
Not enough data
7.3
132
Not enough data
Feedback
8.3
136
Not enough data
8.0
131
Not enough data
Productivity - Employee Monitoring
8.1
59
Not enough data
8.4
59
Not enough data
7.9
58
Not enough data
7.6
58
Not enough data
Basic Communication - Cloud PBX
8.5
42
Not enough data
8.6
43
Not enough data
8.6
39
Not enough data
8.5
39
Not enough data
8.6
42
Not enough data
8.7
39
Not enough data
Advanced Features - Cloud PBX
8.5
38
Not enough data
8.5
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - VoIP Providers
7.8
9
Not enough data
7.8
10
Not enough data
7.8
9
Not enough data
7.7
10
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
Basic Communication
9.0
317
|
Verified
Not enough data
5.9
262
Not enough data
7.7
279
Not enough data
Feature Not Available
Not enough data
7.0
270
|
Verified
Not enough data
7.6
268
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
Access
7.8
269
|
Verified
Not enough data
8.2
293
Not enough data
8.1
286
Not enough data
Advanced Features
7.1
267
Not enough data
7.0
254
|
Verified
Not enough data
8.8
304
|
Verified
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.6
24
Not enough data
7.5
23
Not enough data
Calling
9.0
654
9.1
64
8.1
589
8.5
53
8.6
622
9.0
68
8.7
624
8.9
80
7.7
25
Not enough data
Contacts
8.2
605
8.8
70
8.0
590
8.8
66
7.9
586
9.1
64
Insights
8.4
619
9.0
77
8.2
613
Feature Not Available
8.0
587
Feature Not Available
7.1
547
Feature Not Available
7.3
540
8.8
49
7.8
25
Not enough data
Agentic AI - Audio Conferencing
8.1
6
Not enough data
7.8
6
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.1
22
Not enough data
7.8
24
Not enough data
7.9
21
Not enough data
7.5
23
Not enough data
7.8
25
Not enough data
Customer Interaction Automation - AI Customer Support Agents
7.9
23
Not enough data
7.8
23
Not enough data
8.3
24
Not enough data
8.3
30
Not enough data
Automation
8.8
32
Not enough data
8.0
23
Not enough data
8.7
24
Not enough data
Autonomy
7.9
21
Not enough data
8.3
23
Not enough data
8.4
24
Not enough data
8.2
23
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
JustCall and Tenfold are categorized as Outbound Call Tracking and Call Center Infrastructure (CCI)
Unique Categories
JustCall is categorized as AI Customer Support Agents, Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Contact Center Quality Assurance, Customer Communications Management, SMS Marketing, Speech Analytics, Conversation Intelligence, AI Sales Assistant, Auto Dialer, Audio Conferencing, Live Chat, VoIP Providers, Employee Monitoring, Help Desk, Contact Center Workforce, Contact Center, Customer Self-Service, and AI Voice Assistants
Tenfold is categorized as Genesys AppFoundry Marketplace, ServiceNow Store Apps, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tenfold
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.3%
Financial Services
6.4%
Real Estate
6.0%
Information Technology and Services
5.7%
Marketing and Advertising
5.3%
Other
66.3%
Internet
26.3%
Marketing and Advertising
11.4%
Financial Services
4.8%
Information Technology and Services
4.2%
Telecommunications
4.2%
Other
49.1%
Alternatives
Discussions
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
What is tenfold software?
1 Comment
TW
Tenfold has created CTI connectors. Getting CRM's to connect with VOIP/telephony platforms in the Customer Experience space. They have done great work for...Read more
Tenfold has no more discussions with answers
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