Reduce your software costs by 18% overnight

Compare JustCall and Salesforce Engage

See this
side-by-side comparison of JustCall vs. Salesforce Engage
based on preference data from user reviews. JustCall rates 4.1/5 stars with 176 reviews. By contrast, Salesforce Engage rates 4.3/5 stars with 13 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
JustCall
JustCall
(176)
4.1 out of 5
JustCall
Salesforce Engage
Salesforce Engage
(13)
4.3 out of 5
Salesforce Engage
Star Rating
JustCall
JustCall
Salesforce Engage
Salesforce Engage
Market Segments
JustCall
JustCall
Small-Business (70.2% of reviews)
Salesforce Engage
Salesforce Engage
Small-Business (36.4% of reviews)
Entry Level Price
JustCall
JustCall
$25 per user per month
Salesforce Engage
Salesforce Engage
No pricing information available

JustCall vs Salesforce Engage

  • Reviewers felt that Salesforce Engage meets the needs of their business better than JustCall.
  • When comparing quality of ongoing product support, reviewers felt that JustCall is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of JustCall over Salesforce Engage.
Categories
Shared Categories
JustCall
JustCall
Salesforce Engage
Salesforce Engage
JustCall and Salesforce Engage are categorized as Outbound Call Tracking
Pricing
JustCall
JustCall Pricing
Standard
$25per user per month
Premium
$50per user per month
Free Trial Unavailable
Salesforce Engage
Salesforce Engage Pricing
Free Trial Unavailable
Ratings
Meets Requirements
JustCall
JustCall
8.3
Responses: 143
Salesforce Engage
Salesforce Engage
8.7
Responses: 9
Ease of Use
JustCall
JustCall
8.2
Responses: 143
Salesforce Engage
Salesforce Engage
7.7
Responses: 10
Ease of Setup
JustCall
JustCall
8.6
Responses: 61
Salesforce Engage
Salesforce Engage
Not enough data available
Ease of Admin
JustCall
JustCall
8.7
Responses: 59
Salesforce Engage
Salesforce Engage
Not enough data available
Quality of Support
JustCall
JustCall
8.3
Responses: 133
Salesforce Engage
Salesforce Engage
8.1
Responses: 9
Ease of Doing Business With
JustCall
JustCall
8.7
Responses: 61
Salesforce Engage
Salesforce Engage
Not enough data available
Product Direction (% positive)
JustCall
JustCall
7.3
Responses: 138
Salesforce Engage
Salesforce Engage
4.7
Responses: 11
Features
Calling
Record Calls
JustCall
JustCall
8.7
Responses: 88
Salesforce Engage
Salesforce Engage
Not enough data available
Generate Location
JustCall
JustCall
7.9
Responses: 68
Salesforce Engage
Salesforce Engage
Not enough data available
Call Types
JustCall
JustCall
8.1
Responses: 79
Salesforce Engage
Salesforce Engage
Not enough data available
Click-to-Call
JustCall
JustCall
8.7
Responses: 82
Salesforce Engage
Salesforce Engage
Not enough data available
Contacts
Personalization
JustCall
JustCall
7.9
Responses: 80
Salesforce Engage
Salesforce Engage
Not enough data available
Information Locater
JustCall
JustCall
7.7
Responses: 73
Salesforce Engage
Salesforce Engage
Not enough data available
Record Prospect Data
JustCall
JustCall
8.0
Responses: 68
Salesforce Engage
Salesforce Engage
Not enough data available
Insights
Notes
JustCall
JustCall
7.8
Responses: 80
Salesforce Engage
Salesforce Engage
Not enough data available
Daily Summary
JustCall
JustCall
8.1
Responses: 73
Salesforce Engage
Salesforce Engage
Not enough data available
Automated Voicemails
JustCall
JustCall
7.7
Responses: 70
Salesforce Engage
Salesforce Engage
Not enough data available
Automated Emails
JustCall
JustCall
7.2
Responses: 47
Salesforce Engage
Salesforce Engage
Not enough data available
Sorts Prospects
JustCall
JustCall
7.4
Responses: 47
Salesforce Engage
Salesforce Engage
Not enough data available
Reviewers' Company Size
Reviewers of both JustCall and Salesforce Engage were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
JustCall
JustCall
70.2%
Salesforce Engage
Salesforce Engage
36.4%
Mid-Market
(51-1000 emp.)
JustCall
JustCall
25.7%
Salesforce Engage
Salesforce Engage
36.4%
Enterprise
(> 1000 emp.)
JustCall
JustCall
4.1%
Salesforce Engage
Salesforce Engage
27.3%
Reviewers' Industry
JustCall
JustCall Industry
Marketing and Advertising
11.1%
Computer Software
9.9%
Real Estate
8.8%
Education Management
8.2%
Information Technology and Services
7.6%
Other
54.4%
Salesforce Engage
Salesforce Engage Industry
Computer Software
27.3%
Information Technology and Services
18.2%
Utilities
9.1%
Staffing and Recruiting
9.1%
Marketing and Advertising
9.1%
Other
27.3%
Reviews
Most Helpful Favorable Review
JustCall
G
User in Information Technology and Services

The calls are seamlessly lodged in Intercom available for everyone's review

Salesforce Engage
Alessandra M.
User in Education Management

What I like the most about SalesForce engage is that I can see directly what my assigned leads have done through Engage alerts, I like its interface is quite fast and beautiful and also the possibility to build and run my email campaigns electronic for the...

Most Helpful Critical Review
JustCall
Stephen C.
Administrator in Real Estate

Very Buggy and never worked right, was not able to get it past the testing stage.

Salesforce Engage
Dylan K.
User in Information Technology and Services

Unfortunately, you're at the mercy of your company. The interface is beyond cluttered and a huge mess. Like I said in the pros, the information is there, but attempting to access it? Good luck.

Discussions
JustCall
JustCall Discussions
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 comments
rex l.
RL
I haven't seen this but agree it would be much more useful for mobile users as it's much more difficult to write notes from scratch on a phone than it is on...Read more
What does 'no hardware required' actually mean?
1 comment
Offical Response from JustCall
Traditional cloud contact centers require a lot of hardware - phone lines, phone sets, etc - and a lot of space to accommodate this hardware. Then come all...Read more
Will my agents and I be assisted in setting up our JustCall account?
1 comment
Offical Response from JustCall
Yes. You can book a demo call with one of the in house experts at JustCall according to your convenience even before you have signed up for JustCall....Read more
Salesforce Engage
Salesforce Engage Discussions
Monty the Mongoose crying
Salesforce Engage has no discussions with answers
Screenshots
Salesforce Engage
Salesforce Engage Screenshots
No screenshots provided
Videos
JustCall
JustCall Videos
Video Preview

Integrate JustCall cloud phone system with your loved CRMs and Helpdesks in a single click and start making, receive & logging calls directly from your CRM/Helpdesk

Salesforce Engage
Salesforce Engage Videos
No videos provided
Downloads
JustCall
JustCall Downloads
No downloads provided
Salesforce Engage
Salesforce Engage Downloads
No downloads provided
Ask JustCall a QuestionContact JustCallRequest More InformationRequest More Information
Need help?
I can help.
Kate
Learning about Business Software?
Ask the community