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At a Glance
Market Segments
Small-Business (60.9% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free 1 user Per Month
JustCall
Star Rating
(2,331)4.3 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansRing.io
Star Rating
(62)4.5 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 user Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ring.io excels in Preview Dialing with a score of 9.3, while JustCall trails behind at 8.4. Reviewers mention that this feature significantly enhances their calling efficiency.
- Reviewers mention that Ring.io's Progressive Dialing feature is rated at 9.6, providing a smoother calling experience compared to JustCall's 8.5, which users say can feel less responsive.
- G2 users highlight Ring.io's superior Call Analytics capabilities, scoring 9.6, while JustCall's score of 8.0 leaves users wanting more detailed insights into their call performance.
- Users on G2 report that Ring.io's Call Recording feature is highly praised with a score of 9.7, whereas JustCall's score of 9.0 indicates it is still effective but not as robust in user experience.
- Reviewers mention that Ring.io's Machine Learning capabilities score 8.0, which users say helps in lead qualification, while JustCall's lower score of 8.2 suggests it may not leverage AI as effectively.
- Users say that Ring.io's Customer and Contacts Database feature, rated at 7.9, is more user-friendly compared to JustCall's lower score, indicating a more streamlined experience for managing contacts.
Pricing
Entry-Level Pricing
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Ring.io
Free
Free
1 user Per Month
Your forever-free account
- 1 user
- Power Dialer
- Voicemail Drop
Free Trial
JustCall
Free Trial is available
Ring.io
Free Trial is available
Ratings
Meets Requirements
8.6
2,117
9.2
55
Ease of Use
8.8
2,165
9.3
54
Ease of Setup
8.7
1,892
9.1
31
Ease of Admin
8.6
727
9.4
24
Quality of Support
8.3
1,961
9.4
51
Has the product been a good partner in doing business?
8.7
725
9.4
24
Product Direction (% positive)
8.8
2,110
9.6
57
Features by Category
Ticket and Case Management
8.1
150
Not enough data
8.0
150
Not enough data
7.8
144
Not enough data
7.7
144
Not enough data
7.5
133
Not enough data
8.0
138
Not enough data
7.7
131
Not enough data
8.0
142
Not enough data
Generative AI
7.5
103
Not enough data
7.7
34
Not enough data
Agentic AI - Help Desk
7.5
8
Not enough data
6.3
8
Not enough data
7.5
8
Not enough data
Communication Channels
7.7
133
Not enough data
7.7
130
Not enough data
7.9
140
Not enough data
7.1
128
Not enough data
8.5
140
Not enough data
Platform
7.9
145
Not enough data
7.8
289
Not enough data
8.4
148
Not enough data
8.3
150
Not enough data
8.0
147
Not enough data
8.4
146
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
52
Not enough data
7.8
54
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance Analysis
7.7
52
Not enough data
7.9
52
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.3
54
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Sales Assistant
7.6
11
Not enough data
6.8
10
Not enough data
6.7
9
Not enough data
7.7
11
Not enough data
7.3
11
Not enough data
7.0
11
Not enough data
8.1
9
Not enough data
Integrated Workflows
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Repeatability and Reportability
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.3
5
AI and Automation
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
8.4
575
9.3
23
|
Verified
8.5
572
|
Verified
9.6
20
|
Verified
8.3
8
Not enough data
Agent Tools
7.9
540
|
Verified
8.6
21
|
Verified
8.1
560
|
Verified
9.0
18
9.0
576
|
Verified
9.7
25
|
Verified
Automation
8.1
544
|
Verified
8.5
21
8.1
541
|
Verified
9.3
17
|
Verified
8.0
544
|
Verified
9.3
15
|
Verified
Agentic AI - Auto Dialer
8.6
11
Not enough data
9.2
12
Not enough data
AI Capabilities - Auto Dialer
8.1
9
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Call Analytics
8.7
53
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.1
54
Not enough data
Agent Performance Management
8.1
55
Not enough data
8.2
53
Not enough data
7.7
53
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
7.5
6
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
8.1
7
Not enough data
Text Messaging
8.4
321
Not enough data
8.7
334
Not enough data
8.4
328
Not enough data
8.0
312
Not enough data
7.2
303
Feature Not Available
8.0
320
Not enough data
8.1
316
Not enough data
8.2
321
Not enough data
SMS Platform
8.0
312
Not enough data
8.2
320
Not enough data
7.2
311
Feature Not Available
7.1
308
Feature Not Available
7.2
295
Not enough data
8.1
306
Not enough data
Agentic AI - SMS Marketing
8.2
11
Not enough data
8.5
12
Not enough data
7.9
13
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
Channels
8.0
351
Not enough data
7.8
351
Not enough data
6.9
352
Not enough data
Design
7.8
352
Not enough data
7.3
358
Not enough data
8.1
365
Not enough data
8.1
357
Not enough data
8.3
352
Not enough data
Generative AI
7.4
139
Not enough data
Feature Not Available
Not enough data
Quality Assurance
8.0
67
Not enough data
7.9
62
Not enough data
7.9
59
Not enough data
Engagement
8.0
65
Not enough data
8.1
67
Not enough data
7.5
63
Not enough data
Performance
8.7
66
Not enough data
8.6
63
Not enough data
Generative AI
7.5
63
Not enough data
7.7
60
Not enough data
Channels
8.7
498
|
Verified
9.2
12
|
Verified
7.4
454
Feature Not Available
7.6
435
Feature Not Available
8.4
490
|
Verified
9.3
10
|
Verified
Feature Not Available
9.5
11
Generative AI
Feature Not Available
7.8
6
Functions
8.1
493
|
Verified
9.0
14
|
Verified
8.1
478
|
Verified
9.2
16
|
Verified
8.0
485
|
Verified
9.4
14
|
Verified
7.9
414
8.9
9
8.0
450
|
Verified
8.3
10
|
Verified
8.2
462
|
Verified
9.2
8
|
Verified
8.0
446
|
Verified
9.7
10
|
Verified
8.0
445
|
Verified
9.5
11
|
Verified
Agentic AI - Contact Center
7.2
6
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Administrative
8.3
482
|
Verified
8.6
17
|
Verified
8.4
484
|
Verified
9.2
15
|
Verified
8.4
518
|
Verified
9.1
18
|
Verified
8.7
457
|
Verified
9.2
10
|
Verified
7.9
463
Feature Not Available
Responses
7.8
32
Not enough data
8.0
31
Not enough data
8.4
32
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
7.6
30
Not enough data
7.2
29
Not enough data
Feature Not Available
Not enough data
7.7
30
Not enough data
Platform
8.0
31
Not enough data
8.3
32
Not enough data
8.0
32
Not enough data
Autonomy - AI Agents
7.5
29
Not enough data
Feature Not Available
Not enough data
7.6
31
Not enough data
7.7
30
Not enough data
Generative AI
7.6
30
Not enough data
7.4
31
Not enough data
Workforce Management
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
90
Not enough data
Administration
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Not enough data
Platform
7.4
282
Not enough data
8.2
287
Not enough data
7.9
291
Not enough data
8.3
294
Not enough data
8.1
288
Not enough data
7.8
282
Not enough data
8.1
283
Not enough data
Generative AI
6.9
99
Not enough data
Workforce Management
8.5
284
Not enough data
8.4
285
Not enough data
Call Center Infrastructure (CCI)
8.1
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Administrative
8.8
291
Not enough data
8.4
290
Not enough data
Generative AI
7.5
34
Not enough data
7.7
35
Not enough data
7.6
34
Not enough data
Communication
8.0
197
Not enough data
8.2
199
Not enough data
7.7
188
Not enough data
8.1
189
Not enough data
7.5
190
Not enough data
Internal Use
7.8
289
Not enough data
8.0
195
Not enough data
7.9
191
Not enough data
7.9
188
Not enough data
8.2
193
Not enough data
8.2
194
Not enough data
Generative AI
7.1
35
Not enough data
Self-Service Experience
8.2
165
Not enough data
7.9
169
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
164
Not enough data
Self-Service Platform
7.9
166
Not enough data
8.1
165
Not enough data
7.4
163
Not enough data
8.5
166
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.2
55
Not enough data
Generative AI
7.2
72
Not enough data
7.3
73
Not enough data
Generative AI
7.3
125
Not enough data
7.4
124
Not enough data
Feature Not Available
Not enough data
Monitoring
8.4
134
Not enough data
8.0
133
Not enough data
Feature Not Available
Not enough data
7.6
127
Not enough data
7.3
125
Not enough data
Logging
8.8
142
Not enough data
7.5
125
Not enough data
6.7
128
Not enough data
7.3
130
Not enough data
Feedback
8.3
134
Not enough data
8.0
129
Not enough data
Productivity - Employee Monitoring
8.1
57
Not enough data
8.4
57
Not enough data
8.0
56
Not enough data
7.6
56
Not enough data
Basic Communication - Cloud PBX
8.5
42
Not enough data
8.6
42
Not enough data
8.6
39
Not enough data
8.5
39
Not enough data
8.6
42
Not enough data
8.7
39
Not enough data
Advanced Features - Cloud PBX
8.5
38
Not enough data
8.5
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - VoIP Providers
7.8
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
Basic Communication
9.0
311
|
Verified
Not enough data
5.8
261
Not enough data
7.7
277
Not enough data
Feature Not Available
Not enough data
7.0
270
|
Verified
Not enough data
7.6
268
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
Access
7.8
269
|
Verified
Not enough data
8.2
293
Not enough data
8.1
286
Not enough data
Advanced Features
7.1
267
Not enough data
7.0
255
|
Verified
Not enough data
8.8
301
|
Verified
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Personalization
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.8
8
Administrative
Not enough data
9.8
8
Not enough data
Feature Not Available
Not enough data
9.8
8
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Agentic AI - Outbound Call Tracking
7.6
23
Not enough data
7.5
22
Not enough data
Calling
9.0
650
9.7
34
8.1
587
9.2
28
8.6
619
8.9
28
8.7
621
9.6
32
7.6
23
Not enough data
Contacts
8.2
604
9.4
30
8.0
590
9.2
28
7.9
586
9.2
27
Insights
8.4
615
9.3
29
8.2
610
9.0
33
8.0
585
9.2
31
7.1
546
8.7
25
7.3
540
8.1
21
7.5
22
Not enough data
Agentic AI - Audio Conferencing
8.0
5
Not enough data
8.3
5
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.0
19
Not enough data
8.0
20
Not enough data
7.9
19
Not enough data
7.5
21
Not enough data
7.7
22
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
21
Not enough data
7.8
20
Not enough data
8.4
22
Not enough data
8.2
24
Not enough data
Automation
8.8
26
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
Autonomy
8.3
20
Not enough data
8.3
20
Not enough data
8.4
21
Not enough data
8.4
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
JustCall and Ring.io are categorized as SMS Marketing, Auto Dialer, Outbound Call Tracking, and Contact Center
Unique Categories
JustCall is categorized as AI Customer Support Agents, Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Contact Center Quality Assurance, Customer Communications Management, Speech Analytics, Conversation Intelligence, AI Sales Assistant, Audio Conferencing, Live Chat, VoIP Providers, Employee Monitoring, Help Desk, Contact Center Workforce, Call Center Infrastructure (CCI), Customer Self-Service, and AI Voice Assistants
Reviews
Reviewers' Company Size
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ring.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.5%
Financial Services
6.5%
Real Estate
6.0%
Information Technology and Services
5.8%
Marketing and Advertising
5.2%
Other
66.1%
Computer Software
25.8%
Marketing and Advertising
19.4%
Financial Services
8.1%
Information Technology and Services
6.5%
Real Estate
4.8%
Other
35.5%
Alternatives
Discussions
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
What is Ring.io used for?
2 Comments
Official Response from Ring.io
Ring.io is a tool that helps salespeople communicate better and sell more. It lets them make calls, send messages, and keep track of all these activities...Read more
Ring.io has no more discussions with answers
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