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At a Glance
Market Segments
Small-Business (61.0% of reviews)
Small-Business (71.5% of reviews)
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
$199.00 1 License Per Month
JustCall
Star Rating
(2,327)4.3 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansReadymode
Star Rating
(154)4.6 out of 5
Market Segments
Small-Business (71.5% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 1 License Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Readymode excels in Quality of Support with a score of 9.3, while JustCall falls behind at 8.3. Reviewers mention that Readymode's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Readymode's Call Recording feature is highly rated at 9.5, compared to JustCall's 9.0. Users appreciate the clarity and reliability of recordings in Readymode, which is crucial for training and compliance purposes.
- Users on G2 highlight Readymode's superior Call Routing capabilities, scoring 9.0 versus JustCall's 8.3. Reviewers say that Readymode's intelligent routing options help streamline customer interactions effectively.
- G2 users report that Readymode shines in its Social integration, scoring 9.2, while JustCall only manages a 7.4. Reviewers mention that the seamless connection with social media platforms enhances customer engagement for businesses using Readymode.
- Users say that Readymode's Performance Evaluation feature, rated at 8.9, provides more comprehensive insights compared to JustCall's 8.3. Reviewers appreciate the detailed analytics that help in assessing agent performance and improving service quality.
- Reviewers mention that Readymode's ease of use is slightly better at 8.9 compared to JustCall's 8.8. Users report that the intuitive interface of Readymode makes it easier for new users to get started without extensive training.
Pricing
Entry-Level Pricing
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Readymode
Readymode Starter
$199.00
1 License Per Month
Core outbound dialing features for individuals and small teams from 1-4 licenses.
- Includes 30 DIDs
- Unlimited Technical Support - for Free
- $0 Set-up Fees
Free Trial
JustCall
Free Trial is available
Readymode
No trial information availableRatings
Meets Requirements
8.6
2,113
9.2
129
Ease of Use
8.8
2,161
9.0
142
Ease of Setup
8.7
1,888
8.7
130
Ease of Admin
8.6
727
9.0
65
Quality of Support
8.3
1,957
9.3
128
Has the product been a good partner in doing business?
8.7
725
9.5
64
Product Direction (% positive)
8.7
2,106
9.4
127
Features by Category
Ticket and Case Management
8.1
150
Not enough data
8.0
150
Not enough data
7.8
144
Not enough data
7.7
144
Not enough data
7.5
133
Not enough data
8.0
138
Not enough data
7.7
131
Not enough data
8.0
142
Not enough data
Generative AI
7.5
103
Not enough data
7.7
34
Not enough data
Agentic AI - Help Desk
7.5
8
Not enough data
6.3
8
Not enough data
7.5
8
Not enough data
Communication Channels
7.7
133
Not enough data
7.7
130
Not enough data
7.9
140
Not enough data
7.1
128
Not enough data
8.5
140
Not enough data
Platform
7.9
145
Not enough data
7.8
289
Not enough data
8.4
148
Not enough data
8.3
150
Not enough data
8.0
147
Not enough data
8.4
146
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
52
Not enough data
7.8
54
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance Analysis
7.7
52
Not enough data
7.9
52
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.3
54
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Sales Assistant
7.6
11
Not enough data
6.8
10
Not enough data
6.7
9
Not enough data
7.7
11
Not enough data
7.3
11
Not enough data
7.0
11
Not enough data
8.1
9
Not enough data
Integrated Workflows
Not enough data
9.2
6
Not enough data
7.5
6
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
8.3
7
Not enough data
9.3
5
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
8.4
574
9.0
70
8.5
571
|
Verified
9.3
71
8.3
8
Not enough data
Agent Tools
7.9
539
|
Verified
8.8
60
8.1
559
|
Verified
9.1
70
9.0
575
|
Verified
9.5
72
Automation
8.1
543
|
Verified
8.9
62
8.1
540
|
Verified
8.8
54
8.0
543
|
Verified
8.5
61
Agentic AI - Auto Dialer
8.6
11
Not enough data
9.2
12
Not enough data
AI Capabilities - Auto Dialer
8.1
9
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Call Analytics
8.7
53
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.1
54
Not enough data
Agent Performance Management
8.1
55
Not enough data
8.2
53
Not enough data
7.7
53
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
7.5
6
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
8.1
7
Not enough data
Text Messaging
8.4
321
Not enough data
8.7
334
Not enough data
8.4
328
Not enough data
8.0
312
Not enough data
7.2
303
Not enough data
8.0
320
Not enough data
8.1
316
Not enough data
8.2
321
Not enough data
SMS Platform
8.0
312
Not enough data
8.2
320
Not enough data
7.2
311
Not enough data
7.1
308
Not enough data
7.2
295
Not enough data
8.1
306
Not enough data
Agentic AI - SMS Marketing
8.2
11
Not enough data
8.5
12
Not enough data
7.9
13
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
Channels
8.0
351
Not enough data
7.8
351
Not enough data
6.9
352
Not enough data
Design
7.8
352
Not enough data
7.3
358
Not enough data
8.1
365
Not enough data
8.1
357
Not enough data
8.3
352
Not enough data
Generative AI
7.4
139
Not enough data
Feature Not Available
Not enough data
Quality Assurance
8.0
67
Not enough data
7.9
62
Not enough data
7.9
59
Not enough data
Engagement
8.0
65
Not enough data
8.1
67
Not enough data
7.5
63
Not enough data
Performance
8.7
66
Not enough data
8.6
63
Not enough data
Generative AI
7.5
63
Not enough data
7.7
60
Not enough data
Channels
8.7
497
|
Verified
8.9
34
7.4
453
9.2
35
7.6
434
8.7
33
8.4
489
|
Verified
8.7
21
Feature Not Available
9.2
28
Generative AI
Feature Not Available
9.5
7
Functions
8.1
492
|
Verified
9.0
29
8.1
477
|
Verified
9.3
23
8.0
484
|
Verified
9.1
25
7.9
413
9.0
24
8.0
449
|
Verified
9.5
28
8.2
461
|
Verified
9.3
19
8.0
445
|
Verified
9.3
24
8.0
445
|
Verified
9.4
26
Agentic AI - Contact Center
7.2
6
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Administrative
8.3
482
|
Verified
9.2
33
8.4
484
|
Verified
9.5
34
8.4
518
|
Verified
9.0
31
8.7
457
|
Verified
9.2
25
7.9
463
9.0
21
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
7.8
32
Not enough data
8.0
31
Not enough data
8.4
32
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
7.6
30
Not enough data
7.2
29
Not enough data
Feature Not Available
Not enough data
7.7
30
Not enough data
Platform
8.0
31
Not enough data
8.3
32
Not enough data
8.0
32
Not enough data
Autonomy - AI Agents
7.5
29
Not enough data
Feature Not Available
Not enough data
7.6
31
Not enough data
7.7
30
Not enough data
Generative AI
7.6
30
Not enough data
7.4
31
Not enough data
Workforce Management
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
90
Not enough data
Administration
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Not enough data
Platform
7.4
282
Feature Not Available
8.2
287
8.8
23
7.9
291
9.0
26
8.3
294
9.1
28
8.1
288
9.3
25
7.8
282
9.2
21
8.1
283
9.3
26
Generative AI
6.9
99
8.2
12
Workforce Management
8.5
284
9.4
26
8.4
285
9.0
25
Call Center Infrastructure (CCI)
8.1
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Administrative
8.8
291
9.5
25
8.4
290
9.3
25
Generative AI
7.5
34
Not enough data
7.7
35
Not enough data
7.6
34
Not enough data
Communication
8.0
196
Not enough data
8.2
198
Not enough data
7.7
187
Not enough data
8.1
189
Not enough data
7.5
190
Not enough data
Internal Use
7.8
289
Not enough data
8.0
194
Not enough data
7.9
191
Not enough data
7.9
188
Not enough data
8.2
192
Not enough data
8.2
194
Not enough data
Generative AI
7.1
35
Not enough data
Self-Service Experience
8.2
165
Not enough data
7.9
169
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
164
Not enough data
Self-Service Platform
7.9
166
Not enough data
8.1
165
Not enough data
7.4
163
Not enough data
8.5
166
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.2
55
Not enough data
Generative AI
7.2
72
Not enough data
7.3
73
Not enough data
Generative AI
7.3
125
Not enough data
7.4
124
Not enough data
Feature Not Available
Not enough data
Monitoring
8.4
134
Not enough data
8.0
133
Not enough data
Feature Not Available
Not enough data
7.6
127
Not enough data
7.3
125
Not enough data
Logging
8.8
142
Not enough data
7.5
125
Not enough data
6.7
128
Not enough data
7.3
130
Not enough data
Feedback
8.3
134
Not enough data
8.0
129
Not enough data
Productivity - Employee Monitoring
8.1
57
Not enough data
8.4
57
Not enough data
8.0
56
Not enough data
7.6
56
Not enough data
Basic Communication - Cloud PBX
8.5
42
Not enough data
8.6
42
Not enough data
8.6
39
Not enough data
8.5
39
Not enough data
8.6
42
Not enough data
8.7
39
Not enough data
Advanced Features - Cloud PBX
8.5
38
Not enough data
8.5
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - VoIP Providers
7.8
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
Basic Communication
9.0
311
|
Verified
Not enough data
5.8
261
Not enough data
7.7
277
Not enough data
Feature Not Available
Not enough data
7.0
270
|
Verified
Not enough data
7.6
268
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
Access
7.8
269
|
Verified
Not enough data
8.2
293
Not enough data
8.1
286
Not enough data
Advanced Features
7.1
267
Not enough data
7.0
255
|
Verified
Not enough data
8.8
301
|
Verified
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.6
23
Not enough data
7.5
22
Not enough data
Calling
9.0
650
Not enough data
8.1
587
Not enough data
8.6
619
Not enough data
8.7
621
Not enough data
7.6
23
Not enough data
Contacts
8.2
604
Not enough data
8.0
590
Not enough data
7.9
586
Not enough data
Insights
8.4
615
Not enough data
8.2
610
Not enough data
8.0
585
Not enough data
7.1
546
Not enough data
7.3
540
Not enough data
7.5
22
Not enough data
Agentic AI - Audio Conferencing
8.0
5
Not enough data
8.3
5
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.0
19
Not enough data
8.0
20
Not enough data
7.9
19
Not enough data
7.5
21
Not enough data
7.6
21
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
21
Not enough data
7.8
20
Not enough data
8.3
21
Not enough data
8.1
23
Not enough data
Automation
8.8
26
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
Autonomy
8.3
20
Not enough data
8.3
20
Not enough data
8.4
21
Not enough data
8.4
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
JustCall and Readymode are categorized as Auto Dialer, Outbound Call Tracking, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
JustCall is categorized as AI Customer Support Agents, Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Contact Center Quality Assurance, Customer Communications Management, SMS Marketing, Speech Analytics, Conversation Intelligence, AI Sales Assistant, Audio Conferencing, Live Chat, VoIP Providers, Employee Monitoring, Help Desk, Contact Center Workforce, Customer Self-Service, and AI Voice Assistants
Readymode is categorized as Sales Engagement and Call Compliance
Reviews
Reviewers' Company Size
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Readymode
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.4%
Financial Services
6.5%
Real Estate
6.0%
Information Technology and Services
5.8%
Marketing and Advertising
5.2%
Other
66.1%
Real Estate
29.8%
Marketing and Advertising
9.3%
Telecommunications
3.3%
Publishing
3.3%
Internet
3.3%
Other
51.0%
Alternatives
Discussions
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
Why does Round numbers of Leads under Campaigns is different compared to the numbers appearing when you're customizing your Playlist and clicking on the Times Called.
1 Comment
SB
Hi Josie!
Thanks for your question!
The answer is that the Round is the dialing round for the lead file. It will take the lead from the file that has...Read more
What is XenCall used for?
1 Comment
TA
cold calling.. its a auto dialer that agent and realtor needs to dial leads without calling them manuallyRead more
Does anyone have a standard way to get around the channel-list permanent association
1 Comment
SB
Thank you for your question. There are multiple ways you can use the channel lists that may vary depending on your intended use. Please reach out to...Read more
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