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At a Glance
Market Segments
Small-Business (61.0% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
$15.00 1 per user per month (billed annually)
JustCall
Star Rating
(2,338)4.3 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansQuo
Star Rating
(3,261)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Quo excels in overall user satisfaction, reflected in its higher G2 Score compared to JustCall. Users appreciate Quo's convenience and essential features, which contribute to a smoother daily workflow.
- According to verified reviews, JustCall is praised for its simple and reliable approach to business communication. Users highlight features like automatic call logging and seamless CRM integration, which help streamline their operations.
- Users say that Quo's customer support stands out, with many mentioning the patience and thoroughness of agents who assist with issues. This level of support fosters a positive user experience, especially for those needing guidance.
- Reviewers mention that JustCall offers a straightforward setup process, making it easy for users to get started. Many find the call quality reliable, which is crucial for effective communication in their daily tasks.
- G2 reviewers highlight that Quo has a broader market presence, particularly among small businesses, which may indicate a more tailored approach to their needs. This focus on small business solutions resonates well with its user base.
- Users report that while JustCall is effective for managing calls and SMS, it sometimes struggles to meet specific workflow needs compared to Quo. However, its integration capabilities with existing tools are frequently noted as a significant advantage.
Pricing
Entry-Level Pricing
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
JustCall
Free Trial is available
Quo
Free Trial is available
Ratings
Meets Requirements
8.6
2,122
9.3
2,773
Ease of Use
8.8
2,170
9.4
2,817
Ease of Setup
8.7
1,897
9.3
2,096
Ease of Admin
8.6
727
9.4
1,218
Quality of Support
8.3
1,966
9.3
2,600
Has the product been a good partner in doing business?
8.7
726
9.5
1,205
Product Direction (% positive)
8.8
2,115
9.4
2,679
Features by Category
Ticket and Case Management
8.1
151
Not enough data
8.0
151
Not enough data
7.9
145
Not enough data
7.7
145
Not enough data
7.5
134
Not enough data
7.9
139
Not enough data
7.7
132
Not enough data
8.0
143
Not enough data
Generative AI
7.5
104
Not enough data
7.7
35
Not enough data
Agentic AI - Help Desk
7.4
9
Not enough data
6.3
9
Not enough data
7.4
9
Not enough data
Communication Channels
7.7
134
Not enough data
7.7
131
Not enough data
7.9
141
Not enough data
7.1
129
Not enough data
8.5
141
Not enough data
Platform
7.9
146
Not enough data
7.8
289
Not enough data
8.4
148
Not enough data
8.3
150
Not enough data
8.0
147
Not enough data
8.4
146
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
53
Not enough data
7.9
55
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance Analysis
7.7
53
Not enough data
7.9
53
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.3
55
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Sales Assistant
7.5
12
Not enough data
7.0
11
Not enough data
6.5
10
Not enough data
7.8
12
Not enough data
7.4
12
Not enough data
6.8
12
Not enough data
8.0
10
Not enough data
Dialing Options
8.4
575
Not enough data
8.5
572
|
Verified
Not enough data
8.3
8
Not enough data
Agent Tools
7.9
540
|
Verified
Not enough data
8.1
560
|
Verified
Not enough data
9.0
576
|
Verified
Not enough data
Automation
8.1
544
|
Verified
Not enough data
8.1
541
|
Verified
Not enough data
8.0
544
|
Verified
Not enough data
Agentic AI - Auto Dialer
8.6
11
Not enough data
9.2
12
Not enough data
AI Capabilities - Auto Dialer
8.1
9
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Call Analytics
8.7
53
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.1
54
Not enough data
Agent Performance Management
8.1
55
Not enough data
8.2
53
Not enough data
7.7
53
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
7.5
6
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
8.1
7
Not enough data
Text Messaging
8.4
321
Not enough data
8.7
335
Not enough data
8.4
328
Not enough data
8.0
312
Not enough data
7.2
303
Not enough data
8.0
320
Not enough data
8.1
316
Not enough data
8.2
321
Not enough data
SMS Platform
8.0
312
Not enough data
8.2
320
Not enough data
7.2
311
Not enough data
7.1
308
Not enough data
7.2
295
Not enough data
8.1
306
Not enough data
Agentic AI - SMS Marketing
8.2
11
Not enough data
8.5
12
Not enough data
7.9
13
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
Channels
8.0
351
Not enough data
7.8
351
Not enough data
6.9
352
Not enough data
Design
7.8
352
Not enough data
7.3
358
Not enough data
8.1
365
Not enough data
8.1
357
Not enough data
8.3
352
Not enough data
Generative AI
7.4
139
Not enough data
Feature Not Available
Not enough data
Quality Assurance
8.0
67
Not enough data
7.9
62
Not enough data
7.9
59
Not enough data
Engagement
8.0
65
Not enough data
8.1
67
Not enough data
7.5
63
Not enough data
Performance
8.7
66
Not enough data
8.6
63
Not enough data
Generative AI
7.5
63
Not enough data
7.7
60
Not enough data
Channels
8.7
498
|
Verified
Not enough data
7.4
454
Not enough data
7.6
435
Not enough data
8.4
490
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.1
493
|
Verified
Not enough data
8.1
478
|
Verified
Not enough data
8.0
485
|
Verified
Not enough data
7.9
414
Not enough data
8.0
450
|
Verified
Not enough data
8.2
462
|
Verified
Not enough data
8.0
446
|
Verified
Not enough data
8.0
445
|
Verified
Not enough data
Agentic AI - Contact Center
7.2
6
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Administrative
8.3
482
|
Verified
Not enough data
8.4
484
|
Verified
Not enough data
8.4
518
|
Verified
Not enough data
8.7
457
|
Verified
Not enough data
7.9
463
Not enough data
Responses
7.8
32
Not enough data
8.0
31
Not enough data
8.4
32
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
7.6
30
Not enough data
7.2
29
Not enough data
Feature Not Available
Not enough data
7.7
30
Not enough data
Platform
8.0
31
Not enough data
8.3
32
Not enough data
8.0
32
Not enough data
Autonomy - AI Agents
7.5
29
Not enough data
Feature Not Available
Not enough data
7.6
31
Not enough data
7.7
30
Not enough data
Generative AI
7.6
30
Not enough data
7.4
31
Not enough data
Workforce Management
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
90
Not enough data
Administration
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Not enough data
Platform
7.4
282
Not enough data
8.2
287
Not enough data
7.9
291
Not enough data
8.3
294
Not enough data
8.1
288
Not enough data
7.8
282
Not enough data
8.1
283
Not enough data
Generative AI
6.9
99
Not enough data
Workforce Management
8.5
284
Not enough data
8.4
285
Not enough data
Call Center Infrastructure (CCI)
8.1
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Administrative
8.8
291
Not enough data
8.4
290
Not enough data
Generative AI
7.5
34
Not enough data
7.7
35
Not enough data
7.6
34
Not enough data
Communication
8.0
198
Not enough data
8.2
200
Not enough data
7.7
188
Not enough data
8.1
189
Not enough data
7.5
190
Not enough data
Internal Use
7.8
289
Not enough data
8.0
195
Not enough data
7.9
191
Not enough data
7.9
188
Not enough data
8.2
193
Not enough data
8.2
194
Not enough data
Generative AI
7.1
35
Not enough data
Self-Service Experience
8.2
165
Not enough data
7.9
169
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
164
Not enough data
Self-Service Platform
7.9
166
Not enough data
8.1
165
Not enough data
7.4
163
Not enough data
8.5
166
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.2
55
Not enough data
Generative AI
7.2
72
Not enough data
7.3
73
Not enough data
Generative AI
7.3
126
Not enough data
7.4
125
Not enough data
Feature Not Available
Not enough data
Monitoring
8.4
135
Not enough data
8.0
134
Not enough data
Feature Not Available
Not enough data
7.6
128
Not enough data
7.3
126
Not enough data
Logging
8.8
143
Not enough data
7.5
126
Not enough data
6.7
129
Not enough data
7.3
131
Not enough data
Feedback
8.3
135
Not enough data
8.0
130
Not enough data
Productivity - Employee Monitoring
8.1
58
Not enough data
8.4
58
Not enough data
8.0
57
Not enough data
7.6
57
Not enough data
Basic Communication - Cloud PBX
8.5
42
Not enough data
8.6
42
Not enough data
8.6
39
Not enough data
8.5
39
Not enough data
8.6
42
Not enough data
8.7
39
Not enough data
Advanced Features - Cloud PBX
8.5
38
Not enough data
8.5
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - VoIP Providers
7.8
9
8.3
478
7.8
9
8.9
519
7.8
9
8.3
478
8.0
9
8.2
478
6.7
7
7.8
457
6.4
7
7.7
450
Basic Communication
9.0
311
|
Verified
9.4
1860
5.8
261
Feature Not Available
7.7
277
9.4
1744
Feature Not Available
Feature Not Available
7.0
270
|
Verified
Feature Not Available
7.6
268
|
Verified
8.8
1329
Agentic AI - VoIP Providers
Not enough data
7.8
356
Not enough data
7.9
357
6.0
5
8.1
357
6.3
5
8.0
358
Access
7.8
269
|
Verified
Feature Not Available
8.2
293
Feature Not Available
8.1
286
9.0
1467
Advanced Features
7.1
267
7.6
1057
7.0
255
|
Verified
8.1
1272
8.8
301
|
Verified
9.4
1697
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
7.6
24
7.7
117
7.4
23
7.8
116
Calling
9.0
651
9.2
986
|
Verified
8.0
589
8.5
858
|
Verified
8.6
620
9.3
976
|
Verified
8.6
622
9.1
709
7.5
24
7.8
113
Contacts
8.2
605
9.1
1017
|
Verified
8.0
591
8.9
896
|
Verified
7.9
587
8.7
877
|
Verified
Insights
8.4
616
9.0
917
|
Verified
8.2
611
8.4
859
8.0
586
8.8
956
|
Verified
7.1
547
7.9
823
|
Verified
7.3
541
Feature Not Available
7.5
23
8.5
113
Agentic AI - Audio Conferencing
8.0
5
Not enough data
8.3
5
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.0
20
Not enough data
8.0
21
Not enough data
7.9
20
Not enough data
7.4
22
Not enough data
7.8
24
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.0
22
Not enough data
7.7
22
Not enough data
8.4
23
Not enough data
8.3
27
Not enough data
Automation
8.8
28
Not enough data
8.2
21
Not enough data
8.3
21
Not enough data
Autonomy
8.1
21
Not enough data
8.2
21
Not enough data
8.5
23
Not enough data
8.3
22
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
JustCall and Quo are categorized as Outbound Call Tracking and VoIP Providers
Unique Categories
JustCall is categorized as AI Customer Support Agents, Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Contact Center Quality Assurance, Customer Communications Management, SMS Marketing, Speech Analytics, Conversation Intelligence, AI Sales Assistant, Auto Dialer, Audio Conferencing, Live Chat, Employee Monitoring, Help Desk, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center, Customer Self-Service, and AI Voice Assistants
Quo is categorized as Google Workspace Communication Tools
Reviews
Reviewers' Company Size
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.5%
Financial Services
6.5%
Real Estate
6.0%
Information Technology and Services
5.8%
Marketing and Advertising
5.1%
Other
66.1%
Real Estate
8.5%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.6%
Other
70.8%
Discussions
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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