Compare RUN Powered by ADP and When I Work 
At a Glance
Market Segments
Small-Business (95.1% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
Contact ADP
$2.50 1 user Per Month
RUN Powered by ADP
Star Rating
(5,115)4.6 out of 5
Market Segments
Small-Business (95.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact ADP
Browse all 4 pricing plansWhen I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RUN Powered by ADP excels in user experience, with many users highlighting its user-friendly interface and seamless access to various HR and payroll features. One user mentioned, "It is very user friendly. And getting assistance with issues is very easy," showcasing the platform's intuitive design.
- Users say that When I Work offers valuable scheduling tools, particularly for businesses with fluctuating staffing needs. Reviewers appreciate the Open Shifts feature, calling it a "game changer" for managing part-time and seasonal employees, which adds flexibility to their scheduling process.
- According to verified reviews, RUN Powered by ADP stands out for its quick implementation and support, with users noting that the initial setup was "super seamless." This contrasts with When I Work, where some users have expressed challenges in setup and configuration, indicating a potential area for improvement.
- Reviewers mention that RUN Powered by ADP provides comprehensive reporting and analytics capabilities, which users find beneficial for simplifying their HR processes. One user stated, "I really love how many facets of HR & Payroll we have seamlessly accessible in one platform," highlighting the platform's all-in-one approach.
- Users highlight that While When I Work has an aesthetically pleasing interface, it may not match the depth of features offered by RUN Powered by ADP. For instance, RUN Powered by ADP's robust employee information management and compliance monitoring features receive high praise, while When I Work's capabilities in these areas are seen as less comprehensive.
- G2 reviewers indicate that RUN Powered by ADP's customer support is a significant strength, with many users appreciating the helpfulness of the staff. One user noted, "I like that RUN Powered by ADP is easy to use and their staff is very helpful with any questions I have," which contrasts with When I Work, where users have rated support lower, suggesting a need for enhancement in this area.
Pricing
Entry-Level Pricing
RUN Powered by ADP
Essential Payroll
Contact ADP
All the basic payroll and tax filing services a small business needs.
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
RUN Powered by ADP
No trial information availableWhen I Work
Free Trial is available
Ratings
Meets Requirements
9.3
3,359
8.8
313
Ease of Use
9.3
3,399
8.7
317
Ease of Setup
9.0
3,089
8.7
179
Ease of Admin
9.2
2,692
8.8
168
Quality of Support
9.2
3,323
8.4
250
Has the product been a good partner in doing business?
9.3
2,688
8.7
159
Product Direction (% positive)
8.9
3,247
8.9
299
Features by Category
Core HR
Feature Not Available
Not enough data
8.7
281
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
282
Not enough data
8.5
260
Not enough data
Generative AI
7.9
108
Not enough data
Platform
8.3
1401
8.1
70
8.0
1265
7.1
34
Feature Not Available
7.9
51
9.0
1446
8.6
76
9.3
1479
8.9
78
9.0
1380
8.8
77
9.0
1465
8.2
61
9.0
1469
8.6
76
Employee Self Service
9.1
2332
|
Verified
Not enough data
8.5
1982
|
Verified
Not enough data
8.9
2122
|
Verified
Not enough data
Administration
9.4
2650
|
Verified
Not enough data
8.6
2085
|
Verified
Not enough data
9.6
2426
|
Verified
Not enough data
8.7
1936
|
Verified
Not enough data
9.2
2181
|
Verified
Not enough data
8.8
1968
|
Verified
Not enough data
8.9
1916
|
Verified
Not enough data
9.2
2113
|
Verified
Not enough data
9.2
2161
|
Verified
Not enough data
Taxes
9.4
2410
|
Verified
Not enough data
9.3
2325
|
Verified
Not enough data
9.3
2254
|
Verified
Not enough data
Integration
8.4
1769
|
Verified
Not enough data
8.4
1795
|
Verified
Not enough data
8.4
1814
|
Verified
Not enough data
8.3
1682
|
Verified
Not enough data
Platform
9.0
2240
|
Verified
Not enough data
9.1
2163
|
Verified
Not enough data
9.3
2362
|
Verified
Not enough data
9.2
2134
|
Verified
Not enough data
Automation
8.8
392
8.2
29
Logistics
8.8
397
7.8
30
8.8
374
7.8
29
8.7
327
8.0
29
Management
8.2
334
8.1
30
8.4
350
8.2
29
8.5
360
8.3
29
9.0
408
8.8
27
8.9
401
8.6
28
9.3
429
8.8
28
8.9
374
8.6
28
Monitoring
9.0
370
7.9
28
9.0
370
8.2
28
8.8
354
8.0
28
Basics
8.8
64
Not enough data
9.2
67
Not enough data
9.2
68
Not enough data
Content
9.2
64
Not enough data
8.5
62
Not enough data
8.9
60
Not enough data
Logistics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recruiting and Onboarding
9.1
65
Not enough data
Platform
8.3
1401
8.1
70
8.0
1265
7.1
34
Feature Not Available
7.9
51
9.0
1446
8.6
76
9.3
1479
8.9
78
9.0
1380
8.8
77
9.0
1465
8.2
61
9.0
1469
8.6
76
Background Check Administration
9.1
112
|
Verified
Not enough data
9.1
111
|
Verified
Not enough data
9.2
116
|
Verified
Not enough data
Background Check Data
9.0
105
|
Verified
Not enough data
8.8
101
|
Verified
Not enough data
8.9
107
|
Verified
Not enough data
Background Check Additional Functionality
8.8
95
|
Verified
Not enough data
8.7
99
|
Verified
Not enough data
8.6
96
|
Verified
Not enough data
AI Insight Check - Background Check
8.3
35
Not enough data
AI Investigation and Verification - Background Check
8.2
35
Not enough data
Platform Content
8.9
59
Not enough data
8.9
55
Not enough data
8.8
53
Not enough data
Platform Basics
8.6
60
Not enough data
8.3
50
Not enough data
8.7
57
Not enough data
Platform Additional Functionality
8.8
64
Not enough data
8.1
50
Not enough data
8.9
58
Not enough data
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Platform Basics
10.0
7
Not enough data
9.2
6
Not enough data
Platform Administration
9.0
5
Not enough data
10.0
10
Not enough data
9.6
8
Not enough data
Platform Payment Content
9.0
8
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.4
175
Not enough data
7.5
182
Not enough data
7.5
181
Not enough data
7.6
178
Not enough data
7.7
178
Not enough data
Platform Content
8.9
426
Not enough data
8.8
419
Not enough data
8.9
408
Not enough data
8.3
376
Not enough data
8.1
352
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
9.0
421
Not enough data
Feature Not Available
Not enough data
8.6
370
Not enough data
8.8
386
Not enough data
8.9
403
Not enough data
Platform Data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.3
1401
8.1
70
8.0
1265
7.1
34
Feature Not Available
7.9
51
9.0
1446
8.6
76
9.3
1479
8.9
78
9.0
1380
8.8
77
9.0
1465
8.2
61
9.0
1469
8.6
76
Recruiting and Onboarding
8.1
331
Not enough data
8.8
417
Not enough data
Platform Basics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
96
Not enough data
Platform Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.3
1401
8.1
70
8.0
1265
7.1
34
Feature Not Available
7.9
51
9.0
1446
8.6
76
9.3
1479
8.9
78
9.0
1380
8.8
77
9.0
1465
8.2
61
9.0
1469
8.6
76
Time Tracking
Not enough data
8.9
96
Not enough data
8.6
85
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
89
Administration
Not enough data
8.3
65
Not enough data
8.8
83
Not enough data
8.9
91
Not enough data
8.7
63
Not enough data
8.8
84
Platform
Not enough data
8.5
68
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
90
Not enough data
8.9
84
Not enough data
7.7
61
Platform
8.3
1401
8.1
70
8.0
1265
7.1
34
Feature Not Available
7.9
51
9.0
1446
8.6
76
9.3
1479
8.9
78
9.0
1380
8.8
77
9.0
1465
8.2
61
9.0
1469
8.6
76
Platform
8.3
1401
8.1
70
8.0
1265
7.1
34
Feature Not Available
7.9
51
9.0
1446
8.6
76
9.3
1479
8.9
78
9.0
1380
8.8
77
9.0
1465
8.2
61
9.0
1469
8.6
76
Workforce Management Platform Features
Not enough data
8.4
76
Not enough data
9.2
120
Not enough data
8.9
107
Not enough data
8.9
100
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
69
Not enough data
8.7
89
Not enough data
8.7
104
Not enough data
8.3
102
Platform
8.3
1401
8.1
70
8.0
1265
7.1
34
Feature Not Available
7.9
51
9.0
1446
8.6
76
9.3
1479
8.9
78
9.0
1380
8.8
77
9.0
1465
8.2
61
9.0
1469
8.6
76
Categories
Categories
Shared Categories
RUN Powered by ADP and When I Work are categorized as Time & Attendance
Unique Categories
RUN Powered by ADP is categorized as Payroll, Core HR, Onboarding, Job Description Management, Background Check, Employee Engagement, Harassment Prevention Training, and Contractor Payments
Reviews
Reviewers' Company Size
RUN Powered by ADP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
10.3%
Accounting
5.9%
Hospital & Health Care
4.7%
Health, Wellness and Fitness
4.5%
Retail
4.1%
Other
70.5%
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Discussions
Some employers are allowing employees to access their payroll early for a fee. When does ADP plan on
2 Comments
MC
Hi Monica,
Great question and thank you for reaching out! Please check out our ADP Marketplace for solutions, like early pay, that integrate directly with...Read more
HOW CAN i GET TRAINED TO USE?
2 Comments
MJ
You tube is always a great resource, but if you have time call the implementation team at RUN and ask them to cobrowse with you and they can see your screen...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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