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At a Glance
Market Segments
Small-Business (95.4% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
Contact ADP
Contact SurePayroll
RUN Powered by ADP
Star Rating
(4,057)4.7 out of 5
Market Segments
Small-Business (95.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact ADP
Browse all 4 pricing plansSurePayroll
Star Rating
(532)4.4 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurePayroll excels in its "Direct Deposit" feature, scoring 9.4, which many find reliable and easy to set up. In contrast, RUN Powered by ADP, while also strong at 9.6, has been noted for its slightly more complex setup process.
- Reviewers mention that SurePayroll's "Ease of Setup" is rated at 8.9, which is higher than RUN Powered by ADP's 8.7. Users appreciate the straightforward onboarding process with SurePayroll, making it a preferred choice for small businesses.
- G2 users highlight SurePayroll's "Compliance" rating of 9.1, which is slightly lower than RUN Powered by ADP's 9.2. However, users on G2 have noted that SurePayroll provides excellent support for compliance-related queries, making it a valuable partner for small businesses.
- Reviewers say that the "Employee Self Service" web portal in RUN Powered by ADP, rated at 9.1, is more user-friendly compared to SurePayroll's 8.7. Users appreciate the intuitive design and ease of navigation in RUN Powered by ADP's portal.
- Users report that SurePayroll's "Quality of Support" is rated at 8.7, which is slightly lower than RUN Powered by ADP's 8.9. Many users have mentioned that while both platforms offer good support, RUN Powered by ADP has a more responsive customer service team.
- Reviewers mention that SurePayroll's "Expense Management" feature, rated at 6.9, falls short compared to RUN Powered by ADP's 8.6. Users have expressed a desire for more robust expense tracking capabilities in SurePayroll, making RUN Powered by ADP a better option for businesses with complex expense needs.
Pricing
Entry-Level Pricing
RUN Powered by ADP
Essential Payroll
Contact ADP
All the basic payroll and tax filing services a small business needs.
SurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
Free Trial
RUN Powered by ADP
No trial information availableSurePayroll
Free Trial is available
Ratings
Meets Requirements
9.3
2,920
8.9
447
Ease of Use
9.3
2,957
8.9
452
Ease of Setup
9.0
2,677
8.8
311
Ease of Admin
9.2
2,307
9.1
308
Quality of Support
9.2
2,891
8.7
447
Has the product been a good partner in doing business?
9.2
2,308
9.0
309
Product Direction (% positive)
8.9
2,824
8.0
446
Features by Category
Core HR
Feature Not Available
Not enough data
8.6
266
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
266
Not enough data
8.5
252
Not enough data
Generative AI
7.9
106
Not enough data
Platform
8.3
1379
Not enough data
8.0
1252
Not enough data
Feature Not Available
Not enough data
9.0
1413
Not enough data
9.2
1451
Not enough data
9.0
1354
Not enough data
9.0
1422
Not enough data
9.0
1440
Not enough data
Employee Self Service
9.1
2262
|
Verified
8.7
330
|
Verified
8.6
1958
|
Verified
8.0
188
|
Verified
8.9
2077
|
Verified
7.9
195
|
Verified
Administration
9.4
2406
|
Verified
9.1
369
|
Verified
8.6
2036
|
Verified
8.2
191
|
Verified
9.5
2344
|
Verified
9.3
356
|
Verified
8.6
1909
|
Verified
8.7
183
|
Verified
9.2
2137
|
Verified
8.7
265
|
Verified
8.8
1935
|
Verified
8.4
140
|
Verified
8.9
1895
|
Verified
9.0
251
|
Verified
9.2
2069
|
Verified
8.9
261
|
Verified
9.2
2113
|
Verified
9.0
245
|
Verified
Taxes
9.4
2272
|
Verified
9.1
347
|
Verified
9.3
2221
|
Verified
9.1
247
|
Verified
9.3
2206
|
Verified
Feature Not Available
Integration
8.4
1737
|
Verified
8.1
106
|
Verified
8.4
1759
|
Verified
8.5
46
8.4
1782
|
Verified
8.4
53
8.3
1667
|
Verified
8.5
43
Platform
9.0
2139
|
Verified
8.9
337
|
Verified
9.1
2117
|
Verified
9.0
327
|
Verified
9.3
2207
|
Verified
9.1
346
|
Verified
9.2
2092
|
Verified
9.0
271
|
Verified
Automation
8.8
384
Not enough data
Logistics
8.8
389
Not enough data
8.8
370
Not enough data
8.7
326
Not enough data
Management
8.2
333
Not enough data
8.4
344
Not enough data
8.5
352
Not enough data
9.0
402
Not enough data
8.9
394
Not enough data
9.3
417
Not enough data
8.9
371
Not enough data
Monitoring
9.0
368
Not enough data
9.0
366
Not enough data
8.8
350
Not enough data
Basics
8.8
64
Not enough data
9.2
66
Not enough data
9.2
67
Not enough data
Content
9.2
64
Not enough data
8.5
62
Not enough data
8.9
60
Not enough data
Logistics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recruiting and Onboarding
9.1
64
Not enough data
Platform
8.3
1379
Not enough data
8.0
1252
Not enough data
Feature Not Available
Not enough data
9.0
1413
Not enough data
9.2
1451
Not enough data
9.0
1354
Not enough data
9.0
1422
Not enough data
9.0
1440
Not enough data
Background Check Administration
9.1
109
|
Verified
Not enough data
9.1
108
|
Verified
Not enough data
9.2
114
|
Verified
Not enough data
Background Check Data
9.0
104
|
Verified
Not enough data
8.8
100
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
Background Check Additional Functionality
8.8
94
|
Verified
Not enough data
8.8
97
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
AI Insight Check - Background Check
8.3
36
Not enough data
AI Investigation and Verification - Background Check
8.3
36
Not enough data
Platform Content
8.9
58
Not enough data
8.9
55
Not enough data
8.8
53
Not enough data
Platform Basics
8.6
60
Not enough data
8.3
50
Not enough data
8.7
56
Not enough data
Platform Additional Functionality
8.8
63
Not enough data
8.1
50
Not enough data
8.9
58
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Payment Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.4
176
Not enough data
7.5
182
Not enough data
7.5
182
Not enough data
7.6
179
Not enough data
7.7
178
Not enough data
Platform Content
8.9
418
Not enough data
8.8
414
Not enough data
8.9
403
Not enough data
8.3
370
Not enough data
8.1
349
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
9.0
414
Not enough data
Feature Not Available
Not enough data
8.6
368
Not enough data
8.8
383
Not enough data
8.9
397
Not enough data
Platform Data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.3
1379
Not enough data
8.0
1252
Not enough data
Feature Not Available
Not enough data
9.0
1413
Not enough data
9.2
1451
Not enough data
9.0
1354
Not enough data
9.0
1422
Not enough data
9.0
1440
Not enough data
Recruiting and Onboarding
8.1
329
Not enough data
8.8
400
Not enough data
Platform Basics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
95
Not enough data
Platform Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
91
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
8.8
91
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.3
1379
Not enough data
8.0
1252
Not enough data
Feature Not Available
Not enough data
9.0
1413
Not enough data
9.2
1451
Not enough data
9.0
1354
Not enough data
9.0
1422
Not enough data
9.0
1440
Not enough data
Platform
8.3
1379
Not enough data
8.0
1252
Not enough data
Feature Not Available
Not enough data
9.0
1413
Not enough data
9.2
1451
Not enough data
9.0
1354
Not enough data
9.0
1422
Not enough data
9.0
1440
Not enough data
Platform
8.3
1379
Not enough data
8.0
1252
Not enough data
Feature Not Available
Not enough data
9.0
1413
Not enough data
9.2
1451
Not enough data
9.0
1354
Not enough data
9.0
1422
Not enough data
9.0
1440
Not enough data
Categories
Categories
Shared Categories
RUN Powered by ADP and SurePayroll are categorized as Payroll
Unique Categories
RUN Powered by ADP is categorized as Core HR, Time & Attendance, Onboarding, Job Description Management, Background Check, Employee Engagement, Harassment Prevention Training, and Contractor Payments
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
RUN Powered by ADP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
9.8%
Accounting
5.7%
Hospital & Health Care
4.5%
Health, Wellness and Fitness
4.2%
Retail
4.2%
Other
71.6%
Insurance
5.8%
Financial Services
5.2%
Health, Wellness and Fitness
5.0%
Individual & Family Services
4.6%
Accounting
4.4%
Other
75.0%
Discussions
Some employers are allowing employees to access their payroll early for a fee. When does ADP plan on
2 Comments
MC
Hi Monica,
Great question and thank you for reaching out! Please check out our ADP Marketplace for solutions, like early pay, that integrate directly with...Read more
What is RUN Powered by ADP used for?
2 Comments
KH
RUN Powered by ADP is a cloud-based payroll and HR solution designed specifically for small to mid-sized businesses. It provides a range of services to help...Read more
How do I run payroll on ADP?
2 Comments
RT
Follow these steps:
Log in to your portal
Click the big blue link that says " Run Payroll" on your Home Screen
It will take you to another screen...Read more
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 Comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
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