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Compare Rulai and SAP Conversational AI 
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At a Glance
Market Segments
Small-Business (56.1% of reviews)
Enterprise (42.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Rulai
Star Rating
(82)4.6 out of 5
Market Segments
Small-Business (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RulaiSAP Conversational AI
Star Rating
(29)4.7 out of 5
Market Segments
Enterprise (42.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SAP Conversational AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Conversational AI excels in its Natural Language Understanding (NLU) capabilities, achieving a score of 9.2, which allows for more accurate and context-aware interactions compared to Rulai's score of 8.4 in the same area.
- Reviewers mention that Rulai offers superior Ease of Use with a score of 9.3, making it more accessible for small businesses, while SAP Conversational AI has a slightly lower score of 9.0, indicating a steeper learning curve for new users.
- G2 users highlight that Rulai's Quality of Support is notably high, with a score of 9.1, and many reviewers appreciate the responsiveness and helpfulness of the support team, whereas SAP Conversational AI has a lower score of 8.6 in this category.
- Users on G2 report that SAP Conversational AI shines in Product Direction, with a positive score of 9.3, indicating a strong roadmap and future enhancements, while Rulai's score of 8.6 suggests some concerns about its long-term vision.
- Reviewers mention that Rulai's Integration capabilities are robust, scoring 8.9, which allows for seamless connectivity with various platforms, while SAP Conversational AI's score of 8.6 indicates fewer integration options.
- Users say that SAP Conversational AI's Customization features are highly rated at 8.9, allowing businesses to tailor the chatbot experience extensively, whereas Rulai's customization options are perceived as less flexible, reflected in its lower score.
Pricing
Entry-Level Pricing
Rulai
No pricing availableSAP Conversational AI
No pricing availableFree Trial
Rulai
Free Trial is available
SAP Conversational AI
No trial information availableRatings
Meets Requirements
9.1
42
9.0
21
Ease of Use
9.3
43
9.0
21
Ease of Setup
9.2
17
Not enough data
Ease of Admin
9.2
18
Not enough data
Quality of Support
9.1
34
8.6
20
Has the product been a good partner in doing business?
9.6
15
Not enough data
Product Direction (% positive)
8.6
42
9.3
17
Features by Category
Responses
8.9
21
Not enough data
9.0
22
Not enough data
9.2
20
Not enough data
9.2
22
Not enough data
8.4
18
Not enough data
Platform
9.2
18
Not enough data
8.9
18
Not enough data
8.6
20
Not enough data
9.0
18
Not enough data
9.0
16
Not enough data
9.0
17
Not enough data
8.9
20
Not enough data
Generative AI
7.8
10
Not enough data
8.0
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rulai and SAP Conversational AI are categorized as Bot Platforms
Unique Categories
Rulai is categorized as Chatbots and AI Customer Support Agents
SAP Conversational AI has no unique categories
Reviews
Reviewers' Company Size
Rulai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Conversational AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Computer Software
13.6%
Telecommunications
7.6%
Real Estate
6.1%
Banking
6.1%
Other
51.5%
Information Technology and Services
23.1%
Computer Software
15.4%
Automotive
11.5%
Telecommunications
3.8%
Outsourcing/Offshoring
3.8%
Other
42.3%
Discussions
How best we can use voice integrated feature of Rulai. What is source code. Can we customize the source code for specific use
1 Comment
SK
Rulai's Voice Gateway feature can be modified - there would need to be some discussion on the requirements. There is room for out-of-the-box customization...Read more
What is the best way of integrating Rulai with any existing apps?
1 Comment
SK
If you have access to the fitness app's code, there are several options:
1) You can have a button that leads to a webview for the bot. In this case, you...Read more
What is the best way to delivery early?
1 Comment
Official Response from Rulai
Use Rulai's discovery accelerator to analyze historical transcripts to find out what the high-frequency intents are. That's a process we call 'intent...Read more
SAP Conversational AI has no discussions with answers
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