Compare Rukovoditel vs BMC Remedy

See this
comparison of Rukovoditel vs. BMC Remedy
based on data from user reviews. Rukovoditel rates 4.8/5 stars with 17 reviews. BMC Remedy rates 3.6/5 stars with 226 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Standard Part
$0
No Restrictions
 
Extension
$95
No Restrictions
 
Free Trial Unavailable
Free Trial Unavailable
Rukovoditel
Standard Part
$0No Restrictions
Extension
$95No Restrictions
Free Trial Unavailable
BMC Remedy
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.2
7.9
Ease of Use
Ease of Use
9.2
7.1
Ease of Setup
Ease of Setup
9.2
6.9
Ease of Admin
Ease of Admin
8.8
7.2
Quality of Support
Quality of Support
9.4
7.3
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
7.9
Product Direction (% positive)
Product Direction (% positive)
9.3
5.9
Meets Requirements
Rukovoditel
9.2
BMC Remedy
7.9
Ease of Use
Rukovoditel
9.2
BMC Remedy
7.1
Ease of Setup
Rukovoditel
9.2
BMC Remedy
6.9
Ease of Admin
Rukovoditel
8.8
BMC Remedy
7.2
Quality of Support
Rukovoditel
9.4
BMC Remedy
7.3
Ease of Doing Business With
Rukovoditel
Not enough data available
BMC Remedy
7.9
Product Direction (% positive)
Rukovoditel
9.3
BMC Remedy
5.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
29.4%
4.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.1%
21.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.5%
74.7%
Rukovoditel
Small-Business
29.4%
Mid-Market
47.1%
Enterprise
23.5%
BMC Remedy
Small-Business
4.0%
Mid-Market
21.3%
Enterprise
74.7%

Reviewers' Industry

 
Information Technology and Services
11.8%
Information Technology and Services
32.7%
 
Computer Hardware
11.8%
Telecommunications
8.8%
 
Restaurants
5.9%
Hospital & Health Care
6.6%
 
Outsourcing/Offshoring
5.9%
Computer Software
4.4%
 
Medical Devices
5.9%
Higher Education
4.0%
 
Other
58.8%
Other
43.4%
Rukovoditel
Information Technology and Services
11.8%
Computer Hardware
11.8%
Restaurants
5.9%
Outsourcing/Offshoring
5.9%
Medical Devices
5.9%
Other
58.8%
BMC Remedy
Information Technology and Services
32.7%
Telecommunications
8.8%
Hospital & Health Care
6.6%
Computer Software
4.4%
Higher Education
4.0%
Other
43.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Information Technology and Services

Believe me it or not but I was searching for a quality project management system from last 3 years with the following features but I couldn't 1) Can handle tasks & projects in a proper way 2) Clients & Team don't be direct 3) Good...

Greg M.
User in Internet

It's a full-blown, enterprise-grade ITSM suite. For those who are looking to implement ITIL practices, Remedy will help you do so, with modules like asset and configuration management, incident and problem management, change management, and so forth. Done...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

 
Rukovoditel
Most Helpful Favorable Review
G2 User in Information Technology and Services

Believe me it or not but I was searching for a quality project management system from last 3 years with the following features but I couldn't 1) Can handle tasks & projects in a proper way 2) Clients & Team don't be direct 3) Good...

BMC Remedy
Most Helpful Favorable Review
Greg M.
User in Internet

It's a full-blown, enterprise-grade ITSM suite. For those who are looking to implement ITIL practices, Remedy will help you do so, with modules like asset and configuration management, incident and problem management, change management, and so forth. Done...

Most Helpful Critical Review
G2 User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

Screenshots

 
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
1 of 3
2 of 3
3 of 3
Ask Rukovoditel a QuestionContact RukovoditelAsk BMC Remedy a QuestionContact BMC Remedy