# Ruddr Professional Services Automation, Syncro vs BigTime Comparison

| | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 336 | 500 | 1,686 | 
| **Largest Market Segment** | Small-Business (53.8% of reviews) | Small-Business (90.0% of reviews) | Small-Business (78.2% of reviews) | 
| **Entry Level Price** | Starting at $14.00 1 Billable User Per Month | $129.00 Per Month | $20.00 1 user Per Month | 

---
## Top Pros & Cons

### Ruddr Professional Services Automation

Pros:
- Ease of Use (39 reviews)
- Time Tracking (27 reviews)

Cons:
- Report Customization (12 reviews)
- Missing Features (11 reviews)

### Syncro

Pros:
- Ease of Use (245 reviews)
- Features (166 reviews)

Cons:
- Missing Features (107 reviews)
- Improvement Needed (83 reviews)

### BigTime

Pros:
- Ease of Use (111 reviews)
- Time Tracking (87 reviews)

Cons:
- Missing Features (24 reviews)
- Time-Consuming (19 reviews)

---
## Ratings Comparison
| Rating | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (254 reviews) | 8.8 (347 reviews) | 8.8 (1405 reviews) | 
  | **Ease of Use** | 9.2 (257 reviews) | 8.8 (355 reviews) | 8.7 (1456 reviews) | 
  | **Ease of Setup** | 9.1 (123 reviews) | 8.7 (314 reviews) | 8.2 (986 reviews) | 
  | **Ease of Admin** | 9.2 (98 reviews) | 8.9 (257 reviews) | 8.6 (949 reviews) | 
  | **Quality of Support** | 9.6 (197 reviews) | 8.5 (321 reviews) | 9.2 (1304 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (99 reviews) | 9.1 (252 reviews) | 9.1 (949 reviews) | 
  | **Product Direction (% positive)** | 9.0 (232 reviews) | 9.1 (346 reviews) | 8.7 (1374 reviews) | 

---
## Pricing

### Ruddr Professional Services Automation

#### Entry-Level Pricing

Plan: Team Plan

Price: Starting at $14.00 1 Billable User Per Month

Description: All the basic features you need to run a small firm.

Key Features:
- Clients
- Projects
- Tasks

[Browse all 2 editions](https://www.g2.com/products/ruddr-professional-services-automation/pricing)

#### Free Trial

Yes

### Syncro

#### Entry-Level Pricing

Plan: Core

Price: $129.00 Per Month

Description: Pricing per user / month

Key Features:
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine

[Browse all 2 editions](https://www.g2.com/products/syncro/pricing)

#### Free Trial

Yes

### BigTime

#### Entry-Level Pricing

Plan: Essentials

Price: $20.00 1 user Per Month

Description: Deliver great work and get paid faster.

Key Features:
- Time Tracking
- Expense Management
- Project Management 

[Browse all 4 editions](https://www.g2.com/products/bigtime/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | N/A | N/A |
| **Syncro** | N/A | N/A |
| **BigTime** | 7.9/10 | 1074 |

#### Expense Reports

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Ease of Creating Expense Reports** | Not enough data | Not enough data | 8.7 (522 reviews) | 
| **Bank / Credit Card Integration** | Not enough data | Not enough data | 7.8 (234 reviews) | 
| **Smart Categorization** | Not enough data | Not enough data | 8.0 (280 reviews) | 
| **Digital Receipt Management** | Not enough data | Not enough data | 8.5 (352 reviews) | 
| **Employee Reimbursement** | Not enough data | Not enough data | 8.6 (381 reviews) | 
| **Currency Conversions** | Not enough data | Not enough data | 7.4 (132 reviews) | 
| **Credit Card Integration** | Not enough data | Not enough data | 7.8 (210 reviews) | 

#### Agentic AI - Expense Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

#### Travel Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Ease of Booking** | Not enough data | Not enough data | Feature Not Available | 
| **Itinerary Management** | Not enough data | Not enough data | Feature Not Available | 
| **Trip Notifications** | Not enough data | Not enough data | Feature Not Available | 
| **Advanced Integrations** | Not enough data | Not enough data | 7.9 (199 reviews) | 

#### Client Invoicing

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (109 reviews) | Not enough data | 8.4 (703 reviews) | 
| **Electronic Payments** | 8.5 (92 reviews) | Not enough data | 7.8 (357 reviews) | 
| **Project Accounting / Revenue Recognition** | 9.0 (112 reviews) | Not enough data | 8.3 (533 reviews) | 

#### Generative AI - Expense Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Mobile

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Receipt Capture** | Not enough data | Not enough data | 8.6 (350 reviews) | 
| **Mileage Tracking** | Not enough data | Not enough data | 8.4 (293 reviews) | 
| **Travel Itinerary and Flight Status Updates** | Not enough data | Not enough data | Feature Not Available | 

#### Platform

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Embedded AI / Machine Learning** | Not enough data | Not enough data | 6.9 (137 reviews) | 
| **Complex Approval Workflow** | Not enough data | Not enough data | 8.0 (280 reviews) | 

#### Administration

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **PCI Regulation Compliant** | Not enough data | Not enough data | 7.3 (117 reviews) | 

#### Administration

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Business Tool Integration** | 8.8 (101 reviews) | Not enough data | 8.4 (692 reviews) | 
| **Workflow** | 9.0 (122 reviews) | Not enough data | 8.4 (692 reviews) | 
| **Automated Reminders** | 8.9 (118 reviews) | Not enough data | 8.0 (547 reviews) | 
| **Policy Compliance Management** | Feature Not Available | Not enough data | 8.0 (415 reviews) | 
| **User, Role, and Access Management** | 9.3 (135 reviews) | Not enough data | 8.7 (783 reviews) | 

#### Platform

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Reporting** | 8.8 (147 reviews) | Not enough data | 8.4 (825 reviews) | 
| **APIs / Integration** | 8.5 (57 reviews) | Not enough data | 8.1 (517 reviews) | 
| **Internationalization** | 8.9 (53 reviews) | Not enough data | 7.6 (340 reviews) | 
| **Performance and Reliability** | 9.5 (153 reviews) | Not enough data | 8.8 (796 reviews) | 
| **Mobile User Support** | 8.2 (92 reviews) | Not enough data | 8.2 (576 reviews) | 
| **Offline** | Feature Not Available | Not enough data | 7.8 (360 reviews) | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | N/A | N/A |
| **Syncro** | N/A | N/A |
| **BigTime** | 7.8/10 | 400 |

#### Tasks

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Creation & Assignment** | Not enough data | Not enough data | 8.6 (297 reviews) ✓ Verified | 
| **Due Dates** | Not enough data | Not enough data | 8.4 (271 reviews) ✓ Verified | 
| **Task Prioritization** | Not enough data | Not enough data | 8.0 (260 reviews) ✓ Verified | 
| **To-Do Lists** | Not enough data | Not enough data | 7.8 (241 reviews) ✓ Verified | 
| **Dependencies** | Not enough data | Not enough data | 7.6 (218 reviews) ✓ Verified | 
| **Mass Updates** | Not enough data | Not enough data | 7.9 (229 reviews) | 
| **Drag & Drop** | Not enough data | Not enough data | 7.7 (235 reviews) ✓ Verified | 
| **Recurring Tasks** | Not enough data | Not enough data | 7.9 (232 reviews) ✓ Verified | 

#### Projects

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Planning** | Not enough data | Not enough data | 8.1 (249 reviews) ✓ Verified | 
| **Project Map** | Not enough data | Not enough data | 7.7 (228 reviews) ✓ Verified | 
| **GANTT** | Not enough data | Not enough data | 7.4 (215 reviews) ✓ Verified | 
| **Calendar View** | Not enough data | Not enough data | 7.8 (228 reviews) ✓ Verified | 
| **Views** | Not enough data | Not enough data | 7.8 (247 reviews) ✓ Verified | 
| **Project Budgeting** | Not enough data | Not enough data | 8.3 (292 reviews) ✓ Verified | 
| **Issue Tracking** | Not enough data | Not enough data | 7.5 (219 reviews) ✓ Verified | 
| **Templates** | Not enough data | Not enough data | 7.9 (267 reviews) ✓ Verified | 
| **Critical Path** | Not enough data | Not enough data | 7.5 (205 reviews) ✓ Verified | 
| **Time & Expense** | Not enough data | Not enough data | 8.9 (334 reviews) ✓ Verified | 
| **Methodologies** | Not enough data | Not enough data | 7.6 (197 reviews) ✓ Verified | 

#### Resource Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Resource Definiton** | Not enough data | Not enough data | 7.8 (212 reviews) ✓ Verified | 
| **Capacity** | Not enough data | Not enough data | 8.1 (238 reviews) ✓ Verified | 
| **Scheduling** | Not enough data | Not enough data | 8.0 (243 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Baselining / KPIs** | Not enough data | Not enough data | 7.8 (201 reviews) ✓ Verified | 
| **Resource Allocation** | Not enough data | Not enough data | 7.8 (229 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | Not enough data | 8.2 (273 reviews) ✓ Verified | 

#### Generative AI

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | 6.2 (64 reviews) | 

#### Agentic AI - Project Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 6.3 (5 reviews) | 

### Project Cost Management

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | 9.1/10 | 89 |
| **Syncro** | N/A | N/A |
| **BigTime** | N/A | N/A |

#### Cost Tracking

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Identification** | 9.0 (55 reviews) | Not enough data | Not enough data | 
| **Allocation** | 9.1 (65 reviews) | Not enough data | Not enough data | 
| **Standard Costs** | 9.2 (62 reviews) | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | N/A | N/A |
| **Syncro** | 7.4/10 | 305 |
| **BigTime** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Device Management** | Not enough data | 8.9 (290 reviews) | Not enough data | 
| **Asset Management** | Not enough data | 8.7 (48 reviews) | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | 8.0 (33 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | 8.9 (283 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | 8.5 (279 reviews) | Not enough data | 
| **Application Deployment** | Not enough data | 8.3 (274 reviews) | Not enough data | 
| **Patch Management** | Not enough data | 8.2 (282 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | 8.9 (41 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Workflow Management** | Not enough data | 8.8 (45 reviews) | Not enough data | 

#### Service Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Remote Access** | Not enough data | 8.7 (278 reviews) | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.1 (34 reviews) | Not enough data | 
| **Ticketing** | Not enough data | 8.8 (56 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.6 (27 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 5.3 (26 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 5.9 (28 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 5.4 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 5.1 (26 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 5.0 (26 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 5.1 (26 reviews) | Not enough data | 

### Resource Management

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | 9.2/10 | 107 |
| **Syncro** | N/A | N/A |
| **BigTime** | 7.7/10 | 65 |

#### Planning

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Resource Definiton** | 9.3 (82 reviews) | Not enough data | 7.5 (46 reviews) | 
| **Capacity** | 9.2 (81 reviews) | Not enough data | 7.8 (53 reviews) | 
| **Scheduling** | 9.1 (78 reviews) | Not enough data | 7.8 (51 reviews) | 

#### Optimization

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Performance** | 9.3 (81 reviews) | Not enough data | 7.9 (55 reviews) | 
| **Forecasting** | 9.1 (73 reviews) | Not enough data | 7.6 (51 reviews) | 
| **Corrections** | Feature Not Available | Not enough data | 7.3 (49 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | 8.7/10 | 80 |
| **Syncro** | 6.5/10 | 174 |
| **BigTime** | 8.0/10 | 236 |

#### Customer Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Customer Profiles** | 8.8 (52 reviews) | 8.4 (157 reviews) | 8.5 (120 reviews) ✓ Verified | 
| **Sales** | 7.7 (29 reviews) | 7.0 (147 reviews) | 8.0 (82 reviews) ✓ Verified | 
| **Marketing** | Feature Not Available | 6.2 (145 reviews) | 7.5 (70 reviews) ✓ Verified | 
| **Client Portal** | Feature Not Available | 7.4 (154 reviews) | 7.9 (84 reviews) ✓ Verified | 

#### Project Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Project Planning** | 9.0 (59 reviews) | 6.1 (148 reviews) | 8.2 (108 reviews) ✓ Verified | 
| **Project Tracking** | 9.2 (64 reviews) | 6.2 (149 reviews) | 8.7 (159 reviews) ✓ Verified | 
| **Resource Definition** | 9.1 (47 reviews) | 6.5 (145 reviews) | 8.1 (98 reviews) ✓ Verified | 
| **Resource Management** | 9.1 (52 reviews) | 6.6 (144 reviews) | 8.3 (107 reviews) ✓ Verified | 

#### Accounting

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Revenue Recognition** | 9.1 (51 reviews) | 6.9 (145 reviews) | 8.2 (101 reviews) | 
| **Invoice Management** | 8.9 (52 reviews) | 7.7 (155 reviews) | 8.5 (120 reviews) ✓ Verified | 
| **Payments** | 8.7 (40 reviews) | 7.2 (153 reviews) | 7.9 (98 reviews) | 
| **Project Accounting** | 9.3 (55 reviews) | 6.3 (139 reviews) | 8.4 (122 reviews) ✓ Verified | 
| **Budget Tracking** | 9.3 (58 reviews) | 6.1 (137 reviews) | 8.6 (128 reviews) ✓ Verified | 

#### Portfolio Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Portfolio Definition** | 9.0 (31 reviews) | 6.3 (137 reviews) | 8.0 (81 reviews) | 
| **Portfolio Performance** | 8.9 (30 reviews) | 6.2 (136 reviews) | 8.2 (80 reviews) | 
| **Risk** | 8.0 (29 reviews) | 6.3 (138 reviews) | 7.7 (74 reviews) | 
| **Portfolio Mix** | 8.4 (30 reviews) | 6.1 (134 reviews) | 8.1 (73 reviews) | 

#### Analytics

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Forecasting** | 8.8 (46 reviews) | 6.2 (133 reviews) | 8.3 (91 reviews) ✓ Verified | 
| **Reporting** | 8.6 (57 reviews) | 7.3 (149 reviews) | 8.4 (157 reviews) ✓ Verified | 
| **KPIs** | 8.6 (45 reviews) | 6.6 (134 reviews) | 8.1 (80 reviews) ✓ Verified | 

#### Administration

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Standard Integrations** | 8.8 (45 reviews) | 7.5 (151 reviews) | 8.2 (114 reviews) ✓ Verified | 
| **Workflow** | 8.9 (36 reviews) | 7.3 (147 reviews) | 8.1 (132 reviews) ✓ Verified | 
| **Access Management** | 9.2 (46 reviews) | 8.0 (147 reviews) | 8.3 (113 reviews) ✓ Verified | 

#### Platform

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **APIs** | 8.9 (31 reviews) | 7.7 (143 reviews) | 8.2 (80 reviews) ✓ Verified | 
| **Internationalization** | 8.9 (29 reviews) | 7.0 (132 reviews) | 8.0 (68 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.5 (61 reviews) | 9.0 (148 reviews) | 8.6 (153 reviews) ✓ Verified | 
| **Mobile** | 8.0 (24 reviews) | 6.8 (143 reviews) | 7.8 (116 reviews) ✓ Verified | 
| **Offline Access** | Feature Not Available | 5.0 (134 reviews) | 7.4 (74 reviews) ✓ Verified | 

#### Generative AI

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | 5.2 (52 reviews) | 6.5 (9 reviews) | 
| **AI Text Summarization** | Feature Not Available | 5.1 (50 reviews) | 6.5 (9 reviews) | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Predictive Forecasting** | 8.7 (5 reviews) | 4.9 (13 reviews) | Not enough data | 
| **Smart task suggestions** | 7.8 (6 reviews) | 4.8 (14 reviews) | Not enough data | 
| **Automated workflows** | 9.2 (6 reviews) | 5.8 (16 reviews) | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Adaptive Learning** | 7.3 (5 reviews) | 5.2 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (5 reviews) | 5.1 (13 reviews) | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | N/A | N/A |
| **Syncro** | N/A | N/A |
| **BigTime** | 7.8/10 | 319 |

#### Bill Generation

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | 8.0 (242 reviews) | 
| **Digital Billing** | Not enough data | Not enough data | 8.4 (217 reviews) | 
| **Recurring Billing** | Not enough data | Not enough data | 7.7 (175 reviews) | 

#### Bill Processing

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Consolidation** | Not enough data | Not enough data | 7.7 (188 reviews) | 
| **Batch Invoicing** | Not enough data | Not enough data | 8.0 (202 reviews) | 
| **Management** | Not enough data | Not enough data | 8.3 (235 reviews) | 

#### Integration

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | 8.2 (241 reviews) | 
| **Payments** | Not enough data | Not enough data | 7.8 (201 reviews) | 
| **ERP** | Not enough data | Not enough data | 7.1 (152 reviews) | 

#### Agentic AI - Billing

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.9 (6 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | N/A | N/A |
| **Syncro** | 7.6/10 | 221 |
| **BigTime** | N/A | N/A |

#### Administration

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 8.4 (203 reviews) | Not enough data | 
| **File Sharing** | Not enough data | 8.4 (199 reviews) | Not enough data | 
| **Session Recording** | Not enough data | 7.2 (181 reviews) | Not enough data | 
| **Unattended Remote Access** | Not enough data | 9.0 (207 reviews) | Not enough data | 
| **Multi - Session Handling** | Not enough data | 8.2 (196 reviews) | Not enough data | 
| **Multi-Monitor Support** | Not enough data | 8.1 (200 reviews) | Not enough data | 

#### Maintenance

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | 8.9 (213 reviews) | Not enough data | 
| **Remote Printing** | Not enough data | 7.6 (174 reviews) | Not enough data | 

#### Communication 

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Text Chat** | Not enough data | 8.0 (191 reviews) | Not enough data | 
| **VoIP** | Not enough data | 5.1 (162 reviews) | Not enough data | 
| **Video Conference Call** | Not enough data | 5.0 (163 reviews) | Not enough data | 
| **Screen Annotations** | Not enough data | 6.2 (169 reviews) | Not enough data | 

#### Security

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Data Encryption** | Not enough data | 7.9 (175 reviews) | Not enough data | 
| **Compliance** | Not enough data | 8.0 (179 reviews) | Not enough data | 

#### Device Support

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | 6.6 (179 reviews) | Not enough data | 
| **Multi-Platform Support** | Not enough data | 7.8 (186 reviews) | Not enough data | 
| **Cross-Platform** | Not enough data | 7.7 (190 reviews) | Not enough data | 

#### Performance

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Reporting** | Not enough data | 7.9 (201 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | N/A | N/A |
| **Syncro** | 5.6/10 | 85 |
| **BigTime** | N/A | N/A |

#### Generative AI

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 5.6 (85 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | N/A | N/A |
| **Syncro** | N/A | N/A |
| **BigTime** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | N/A | N/A |
| **Syncro** | N/A | N/A |
| **BigTime** | N/A | N/A |

#### System Control

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | 9.0/10 | 205 |
| **Syncro** | N/A | N/A |
| **BigTime** | 8.3/10 | 1090 |

#### Time Tracking

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Ease of Completing Timesheets** | 9.4 (194 reviews) | Not enough data | 9.3 (932 reviews) | 
| **Tracking Time to Project/Task** | 9.4 (194 reviews) | Not enough data | 9.1 (896 reviews) | 
| **Billable Time Rate Management** | 9.1 (167 reviews) | Not enough data | 9.0 (809 reviews) | 

#### Client Invoicing

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (109 reviews) | Not enough data | 8.4 (703 reviews) | 
| **Electronic Payments** | 8.5 (92 reviews) | Not enough data | 7.8 (357 reviews) | 
| **Project Accounting / Revenue Recognition** | 9.0 (112 reviews) | Not enough data | 8.3 (533 reviews) | 

#### Mobile Time Tracking

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Time Tracking** | 8.9 (146 reviews) | Not enough data | 9.1 (775 reviews) | 

#### Administration

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Business Tool Integration** | 8.8 (101 reviews) | Not enough data | 8.4 (692 reviews) | 
| **Workflow** | 9.0 (122 reviews) | Not enough data | 8.4 (692 reviews) | 
| **Automated Reminders** | 8.9 (118 reviews) | Not enough data | 8.0 (547 reviews) | 
| **Policy Compliance Management** | Feature Not Available | Not enough data | 8.0 (415 reviews) | 
| **User, Role, and Access Management** | 9.3 (135 reviews) | Not enough data | 8.7 (783 reviews) | 

#### Platform

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Reporting** | 8.8 (147 reviews) | Not enough data | 8.4 (825 reviews) | 
| **APIs / Integration** | 8.5 (57 reviews) | Not enough data | 8.1 (517 reviews) | 
| **Internationalization** | 8.9 (53 reviews) | Not enough data | 7.6 (340 reviews) | 
| **Performance and Reliability** | 9.5 (153 reviews) | Not enough data | 8.8 (796 reviews) | 
| **Mobile User Support** | 8.2 (92 reviews) | Not enough data | 8.2 (576 reviews) | 
| **Offline** | Feature Not Available | Not enough data | 7.8 (360 reviews) | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Ruddr Professional Services Automation** | N/A | N/A |
| **Syncro** | 8.2/10 | 210 |
| **BigTime** | N/A | N/A |

#### Administration

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Usage Information** | Not enough data | 8.4 (189 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.6 (197 reviews) | Not enough data | 
| **Diagnostics** | Not enough data | 8.5 (198 reviews) | Not enough data | 
| **Session Recording** | Not enough data | 7.0 (172 reviews) | Not enough data | 
| **Session Transfer** | Not enough data | 7.3 (163 reviews) | Not enough data | 
| **Unattended Access** | Not enough data | 9.2 (196 reviews) | Not enough data | 
| **File Sharing** | Not enough data | 8.5 (189 reviews) | Not enough data | 

#### Platform

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.0 (188 reviews) | Not enough data | 
| **Mobile Device Access** | Not enough data | Feature Not Available | Not enough data | 
| **Applications Management** | Not enough data | 8.0 (188 reviews) | Not enough data | 
| **Remote Device Control** | Not enough data | Feature Not Available | Not enough data | 

#### Security

| Feature | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | Feature Not Available | Not enough data | 
| **Device Management** | Not enough data | Feature Not Available | Not enough data | 
| **Device Enrollment** | Not enough data | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)

**Unique to Ruddr Professional Services Automation (3):** [Resource Management Software](https://www.g2.com/categories/resource-management), [Project Cost Management Software](https://www.g2.com/categories/project-cost-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software)

**Unique to Syncro (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)

**Unique to BigTime (5):** [Project Management Software](https://www.g2.com/categories/project-management), [Billing Software](https://www.g2.com/categories/billing), [Expense Management Software](https://www.g2.com/categories/expense-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Resource Management Software](https://www.g2.com/categories/resource-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Ruddr Professional Services Automation | Syncro | BigTime | 
|---|---|---|---|
| **Small-Business** | 53.8% | 90.0% | 78.2% | 
| **Mid-Market** | 43.1% | 8.9% | 18.9% | 
| **Enterprise** | 3.1% | 1.1% | 2.9% | 

### By Industry

#### Ruddr Professional Services Automation

- **Information Technology and Services:** 21.3%
- **Marketing and Advertising:** 16.7%
- **Computer Software:** 14.5%
- **Management Consulting:** 10.5%
- **Consulting:** 9.3%
- **Human Resources:** 3.4%
- **Accounting:** 2.8%
- **Mechanical or Industrial Engineering:** 2.8%
- **Design:** 2.2%
- **Computer & Network Security:** 1.9%
- **Other:** 14.8%

#### Syncro

- **Information Technology and Services:** 53.8%
- **Computer & Network Security:** 25.3%
- **Computer Networking:** 3.4%
- **Consulting:** 1.6%
- **Computer Hardware:** 1.6%
- **Accounting:** 1.0%
- **Computer Software:** 1.0%
- **Telecommunications:** 0.8%
- **Primary/Secondary Education:** 0.8%
- **Construction:** 0.8%
- **Other:** 9.9%

#### BigTime

- **Accounting:** 13.7%
- **Architecture & Planning:** 10.3%
- **Civil Engineering:** 9.6%
- **Information Technology and Services:** 6.5%
- **Consulting:** 5.8%
- **Management Consulting:** 5.5%
- **Financial Services:** 3.9%
- **Environmental Services:** 3.8%
- **Public Relations and Communications:** 3.5%
- **Computer Software:** 3.4%
- **Other:** 34.0%

---
## Alternatives

### Alternatives to Ruddr Professional Services Automation

- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1512 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (711 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [Scoro](https://www.g2.com/products/scoro/reviews) — 4.5/5 stars (495 reviews)
- [Avaza](https://www.g2.com/products/avaza/reviews) — 4.5/5 stars (384 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (851 reviews)
- [Harvest](https://www.g2.com/products/harvest/reviews) — 4.3/5 stars (836 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (789 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1214 reviews)
- [Projectworks](https://www.g2.com/products/projectworks/reviews) — 4.5/5 stars (194 reviews)

### Alternatives to Syncro

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1030 reviews)

### Alternatives to BigTime

- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews)
- [Scoro](https://www.g2.com/products/scoro/reviews) — 4.5/5 stars (495 reviews)
- [Avaza](https://www.g2.com/products/avaza/reviews) — 4.5/5 stars (384 reviews)
- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1512 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (711 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (789 reviews)
- [Paymo](https://www.g2.com/products/paymo/reviews) — 4.6/5 stars (594 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (973 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15357 reviews)

---
## Top Discussions

### Ruddr Professional Services Automation

- Title: [What is Ruddr used for?](https://www.g2.com/discussions/what-is-ruddr-used-for) — 1 comment
  > **Top comment:** "Ruddr is a professional services automation (PSA) platform. Ruddr helps professional services companies deliver predictably strong performance. Ruddr..."

### Syncro

- Title: [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) — 3 comments
  > **Top comment:** "It helps me manage my customers computer assets, track support tickets and send invoices to the customers that I provide IT support to.  "
- Title: [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) — 1 comment
  > **Top comment:** "Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the..."
- Title: [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) — 1 comment
  > **Top comment:** "The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like..."

### BigTime

- Title: [we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals) — 2 comments, 2 upvotes
  > **Top comment:** "I've been using the software since 2017.  I also work virtually as a consultant in Finance.  I'm happy to discuss my qualifications.  Please let me know if..."
- Title: [What is BigTime used for?](https://www.g2.com/discussions/what-is-bigtime-used-for) — 1 comment, 1 upvote
  > **Top comment:** "As an architectural business, we use Big Time to log our time, usually in 15 minute intervals, showing how much time was spend on each task, for each phase,..."
- Title: [Does anyone have tips for how they use task tracking in BigTime?](https://www.g2.com/discussions/does-anyone-have-tips-for-how-they-use-task-tracking-in-bigtime) — 1 comment, 1 upvote
  > **Top comment:** " I utilize the workflow alot of task tracking.  This feature helps manage task, see where they are in their life cycle and even drill down to the employee. ..."
- Title: [I saved screen prints for validation on this survey but the Upload function was not working properly](https://www.g2.com/discussions/25185-i-saved-screen-prints-for-validation-on-this-survey-but-the-upload-function-was-not-working-properly) — 1 comment, 1 upvote
  > **Top comment:** "Not familiar with creating a Screen Print within this application and therefore unable to meet this unusual request.  There should be an option for a PDF..."
- Title: [Are you working on the mobile app issues?](https://www.g2.com/discussions/are-you-working-on-the-mobile-app-issues) — 1 comment, 1 upvote
  > **Top comment:** "No only Online"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ruddr-professional-services-automation-vs-syncro-vs-bigtime)