Compare Ruddr Professional Services Automation and Syncro 
Featured Products
At a Glance
Market Segments
Small-Business (52.7% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
Starting at $14.00 1 Billable User Per Month
$129.00 Per Month
Ruddr Professional Services Automation
Star Rating
(339)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $14.00 1 Billable User Per Month
Browse all 2 pricing plansSyncro
Star Rating
(465)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro excels in providing a comprehensive toolset for IT management, with users highlighting its ability to manage both onsite and remote work seamlessly. One user mentioned it as a "complete tool for everything," emphasizing its inventory management and invoicing capabilities.
- Users say that Ruddr Professional Services Automation offers a straightforward experience for logging hours, with features like the ability to copy previous timesheets significantly reducing effort. This simplicity is appreciated by users who find it easy to manage their time entries.
- Reviewers mention that Syncro's implementation process is generally smooth, with many users praising its intuitive onboarding features. This is particularly beneficial for small businesses looking to get up and running quickly, as noted by a user who found it to be a "fabulous MSP tool."
- According to verified reviews, Ruddr shines in its quality of support, with users rating it highly for responsiveness and assistance. This is a critical factor for businesses that rely on timely help, as one reviewer noted the platform's ease of use and support as standout features.
- G2 reviewers highlight that while Syncro has a robust feature set, it may not fully meet the specific workflow needs of all users, with some mentioning configuration challenges. However, its ticketing portal and built-in remote desktop tools are frequently praised as valuable assets for IT companies.
- Users report that while Syncro has a higher overall satisfaction score, Ruddr's focus on ease of use and time management features makes it a strong contender for businesses prioritizing simplicity. One user appreciated the platform's user-friendly interface, which enhances their daily operations.
Pricing
Entry-Level Pricing
Ruddr Professional Services Automation
Team Plan
Starting at $14.00
1 Billable User Per Month
All the basic features you need to run a small firm.
- Clients
- Projects
- Tasks
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Ruddr Professional Services Automation
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.1
257
8.8
344
Ease of Use
9.2
260
8.8
352
Ease of Setup
9.1
126
8.7
311
Ease of Admin
9.2
97
8.9
258
Quality of Support
9.6
200
8.5
318
Has the product been a good partner in doing business?
9.8
98
9.1
253
Product Direction (% positive)
9.0
235
9.0
343
Features by Category
Cost Tracking
9.0
55
Not enough data
9.1
66
Not enough data
9.2
62
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Planning
9.3
82
Not enough data
9.2
80
Not enough data
9.1
77
Not enough data
Optimization
9.3
81
Not enough data
9.1
73
Not enough data
Feature Not Available
Not enough data
Customer Management
8.8
53
8.4
157
7.7
29
7.0
147
Feature Not Available
6.2
145
Feature Not Available
7.4
153
Project Management
9.0
60
6.1
148
9.2
66
6.2
149
9.2
48
6.5
145
9.1
52
6.6
144
Accounting
9.1
52
6.9
145
8.9
52
7.7
154
8.7
40
7.2
153
9.3
57
6.3
139
9.3
60
6.1
137
Portfolio Management
9.0
31
6.3
137
9.0
31
6.2
136
8.0
29
6.3
138
8.4
30
6.1
134
Analytics
8.8
45
6.2
133
8.5
58
7.3
147
8.6
45
6.6
134
Administration
8.9
45
7.5
150
9.0
38
7.3
147
9.2
47
8.0
147
Platform
8.9
31
7.7
143
8.9
29
7.0
132
9.4
62
9.0
147
8.0
24
6.8
143
Feature Not Available
5.0
134
Generative AI
Feature Not Available
5.2
52
Feature Not Available
5.1
50
Artificial Intelligence - Professional Services Automation
8.7
5
4.9
13
8.1
7
4.8
14
9.2
6
5.8
16
Agentic AI - Professional Services Automation
7.3
5
5.2
14
8.3
5
5.1
13
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
9.4
197
Not enough data
9.4
196
Not enough data
9.1
168
Not enough data
Client Invoicing
9.0
109
Not enough data
8.5
92
Not enough data
9.0
112
Not enough data
Mobile Time Tracking
9.0
148
Not enough data
Administration
8.8
103
Not enough data
9.0
124
Not enough data
9.0
120
Not enough data
Feature Not Available
Not enough data
9.3
135
Not enough data
Platform
8.8
146
Not enough data
8.6
58
Not enough data
9.0
54
Not enough data
9.5
155
Not enough data
8.2
91
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
8.4
189
Not enough data
8.6
198
Not enough data
8.5
199
Not enough data
7.0
173
Not enough data
7.3
164
Not enough data
9.2
197
Not enough data
8.5
190
Platform
Not enough data
8.0
189
Not enough data
Feature Not Available
Not enough data
8.1
189
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Ruddr Professional Services Automation and Syncro are categorized as Professional Services Automation
Unique Categories
Ruddr Professional Services Automation is categorized as Resource Management, Project Cost Management, and Time Tracking
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Remote Desktop, and Endpoint Management
Reviews
Reviewers' Company Size
Ruddr Professional Services Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Marketing and Advertising
17.7%
Computer Software
14.4%
Management Consulting
10.4%
Consulting
9.2%
Other
27.2%
Information Technology and Services
54.2%
Computer & Network Security
24.7%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.5%
Discussions
What is Ruddr used for?
1 Comment
RP
Ruddr is a professional services automation (PSA) platform. Ruddr helps professional services companies deliver predictably strong performance. Ruddr...Read more
Ruddr Professional Services Automation has no more discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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