G2 reviewers report that BigTime excels in overall user satisfaction, boasting a higher G2 Score compared to Ruddr Professional Services Automation. Users appreciate its intuitive interface, noting that the layout is simple and easy to navigate for tasks like weekly timesheets and expense reports.
Users say that Ruddr shines in its onboarding process, with many praising the thoroughness and support provided during implementation. One user highlighted that the onboarding experience was the best they had ever encountered, which can be crucial for teams looking to get up and running quickly.
According to verified reviews, BigTime has a significantly larger number of reviews, indicating a broader user base and more reliable feedback. This volume of reviews suggests that users have had varied experiences, which can provide a more comprehensive understanding of the software's strengths and weaknesses.
Reviewers mention that while BigTime offers solid project management features, Ruddr is noted for its streamlined and structured approach, making it easier for users to manage their projects effectively. Users appreciate Ruddr's responsiveness and quick functionality, which helps in running their business smoothly.
G2 reviewers highlight that BigTime's customer support is rated highly, with users noting the effectiveness of their implementation and ongoing assistance. However, Ruddr's support quality is even higher, with users expressing satisfaction with the responsiveness and helpfulness of the support team.
Users report that while both platforms offer good time tracking capabilities, BigTime's ease of documenting time is praised, with users finding it straightforward to submit their hours. In contrast, Ruddr's time tracking features are also well-received, but users feel that BigTime has a slight edge in user-friendliness for this specific task.
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
Ruddr Professional Services Automation Discussions
What is Ruddr used for?
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RP
Ruddr is a professional services automation (PSA) platform. Ruddr helps professional services companies deliver predictably strong performance. Ruddr...Read more
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