# Route4Me vs Upper Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Route4Me excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Upper. Users appreciate its ability to plan efficient routes quickly, which enhances productivity and speeds up delivery times.
- **Users say** that Route4Me's interface is clean and user-friendly, making it easy to manage field teams and track deliveries. In contrast, while Upper also offers an intuitive interface, it has fewer recent reviews, which may indicate less user engagement.
- **According to verified reviews** , Route4Me shines in its implementation process, with users highlighting the ease of setup. Many find it straightforward to input routes and adjust them as needed, whereas Upper, while praised for its customer service, has a smaller user base that may limit insights into its setup experience.
- **Reviewers mention** that Upper provides excellent customer support, which is a strong point for users who need assistance. However, Route4Me also receives high marks for support quality, indicating that both platforms prioritize customer care, but Route4Me has a more extensive track record.
- **Users highlight** that Upper is particularly effective for businesses that require real-time tracking and quick adjustments to routes, making it a lifesaver for dynamic delivery operations. Route4Me, however, is noted for its comprehensive features that include order organization and driver interaction, which may appeal to users with more complex routing needs.
- **G2 reviewers indicate** that while both products cater to small businesses, Route4Me has a broader market presence and a larger number of reviews, suggesting a more established reputation. This could be a deciding factor for users looking for a reliable solution with proven results.



| | Route4Me | Upper | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 129 | 11 | 
| **Largest Market Segment** | Small-Business (65.5% of reviews) | Small-Business (100.0% of reviews) | 
| **Entry Level Price** | Contact Us | $40.00 1 User Per Month | 

---
## Top Pros & Cons

### Route4Me

Pros:
- Ease of Use (16 reviews)
- Route Optimization (16 reviews)

Cons:
- Routing Issues (7 reviews)
- Technical Issues (5 reviews)

### Upper

Pros:
- Delivery Management (3 reviews)
- Route Optimization (3 reviews)

Cons:
- Limited Customization (2 reviews)
- Feature Limitations (1 reviews)

---
## Ratings Comparison
| Rating | Route4Me | Upper | 
|---|---|---|
  | **Meets Requirements** | 8.9 (103 reviews) | 9.4 (9 reviews) | 
  | **Ease of Use** | 9.2 (108 reviews) | 9.7 (10 reviews) | 
  | **Ease of Setup** | 9.0 (76 reviews) | 9.3 (9 reviews) | 
  | **Ease of Admin** | 9.1 (70 reviews) | 9.3 (5 reviews) | 
  | **Quality of Support** | 9.5 (98 reviews) | 9.6 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (71 reviews) | 9.7 (5 reviews) | 
  | **Product Direction (% positive)** | 9.0 (104 reviews) | 10.0 (10 reviews) | 

---
## Pricing

### Route4Me

#### Entry-Level Pricing

Plan: Enterprise Optimization

Price: Contact Us

Key Features:
- Everything in Business Optimization
- Custom Deployment for Large Fleets
- Remote and On-site Professional Services

[Browse all 3 editions](https://www.g2.com/products/route4me/pricing)

#### Free Trial

Yes

### Upper

#### Entry-Level Pricing

Plan: Starter

Price: $40.00 1 User Per Month

Key Features:
- 250 stops per route
- Route optimization
- Driver app (iOS/Android)

[Browse all 4 editions](https://www.g2.com/products/upper-inc-upper/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Route4Me** | 8.8/10 | 77 |
| **Upper** | 9.2/10 | 7 |

#### Routing

| Feature | Route4Me | Upper | 
|---|---|---|
| **Master Routing** | 9.2 (63 reviews) | 9.0 (7 reviews) | 
| **Default Routes** | 8.7 (41 reviews) | 8.6 (7 reviews) | 
| **Route Assignment** | 9.1 (48 reviews) | 9.3 (7 reviews) | 

#### Scheduling

| Feature | Route4Me | Upper | 
|---|---|---|
| **Master Schedule** | 9.1 (35 reviews) | 9.5 (7 reviews) | 
| **Constraints** | 8.1 (30 reviews) | 8.1 (7 reviews) | 
| **Adjustments** | 9.0 (39 reviews) | 9.3 (7 reviews) | 
| **ETA** | 8.7 (41 reviews) | 9.0 (7 reviews) | 

#### Optimization

| Feature | Route4Me | Upper | 
|---|---|---|
| **Priorities** | 8.4 (38 reviews) | 9.8 (7 reviews) | 
| **Real Time** | 9.0 (47 reviews) | 9.5 (7 reviews) | 
| **Dynamic Routing** | 8.6 (46 reviews) | 9.5 (7 reviews) | 

#### Analytics

| Feature | Route4Me | Upper | 
|---|---|---|
| **Performance** | 9.1 (47 reviews) | 9.5 (7 reviews) | 
| **Time & Costs** | 8.4 (40 reviews) | 9.3 (7 reviews) | 
| **Productivity** | 9.1 (44 reviews) | 9.8 (7 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **Route4Me** | 8.7/10 | 27 |
| **Upper** | N/A | N/A |

#### Vehicle Management

| Feature | Route4Me | Upper | 
|---|---|---|
| **Inventory** | 8.5 (8 reviews) | Not enough data | 
| **Fuel Management** | 8.3 (11 reviews) | Not enough data | 
| **Maintenance** | 8.9 (9 reviews) | Not enough data | 
| **Vehicle Tracking** | 9.2 (21 reviews) | Not enough data | 

#### ELD Compliance

| Feature | Route4Me | Upper | 
|---|---|---|
| **Hours Logged** | 8.8 (13 reviews) | Not enough data | 
| **Preventive Maintenance** | 9.6 (9 reviews) | Not enough data | 
| **DVIR** | 8.9 (6 reviews) | Not enough data | 
| **Offline Access** | 6.9 (9 reviews) | Not enough data | 

#### Driver Management 

| Feature | Route4Me | Upper | 
|---|---|---|
| **Onboarding** | 9.2 (15 reviews) | Not enough data | 
| **Safety** | 8.7 (14 reviews) | Not enough data | 
| **Driver Tracking** | 8.7 (23 reviews) | Not enough data | 
| **Driver Behavior** | 8.8 (13 reviews) | Not enough data | 

#### Deliveries

| Feature | Route4Me | Upper | 
|---|---|---|
| **ETAs** | 8.8 (20 reviews) | Not enough data | 
| **Proof of delivery** | 9.7 (19 reviews) | Not enough data | 
| **Route Optimization** | 8.9 (25 reviews) | Not enough data | 

#### Dashcam

| Feature | Route4Me | Upper | 
|---|---|---|
| **Automatic Incident Detection** | 7.6 (7 reviews) | Not enough data | 
| **Safety Score** | 8.6 (7 reviews) | Feature Not Available | 
| **Automated Footage Upload** | 8.8 (7 reviews) | Feature Not Available | 

#### Analytics

| Feature | Route4Me | Upper | 
|---|---|---|
| **Vehicle Performance** | 8.5 (9 reviews) | Not enough data | 
| **Driver Performance** | 8.8 (14 reviews) | Not enough data | 
| **Costs** | 8.6 (11 reviews) | Not enough data | 

#### Agentic AI - Fleet Management

| Feature | Route4Me | Upper | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Collision Detection** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 

#### Generative AI - Fleet Management

| Feature | Route4Me | Upper | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **Route4Me** | 8.6/10 | 34 |
| **Upper** | N/A | N/A |

#### Vehicle Tracking

| Feature | Route4Me | Upper | 
|---|---|---|
| **Alerts** | 9.1 (17 reviews) | Not enough data | 
| **Locations** | 9.4 (24 reviews) | Not enough data | 
| **Fuel Consumption** | 8.9 (15 reviews) | Not enough data | 
| **Inventory** | 8.1 (8 reviews) | Feature Not Available | 
| **Geofencing** | 8.4 (17 reviews) | Not enough data | 

#### Driver Tracking

| Feature | Route4Me | Upper | 
|---|---|---|
| **Alerts** | 9.0 (15 reviews) | Not enough data | 
| **Mileage** | 8.8 (19 reviews) | Not enough data | 
| **Performance** | 9.1 (19 reviews) | Not enough data | 
| **ETAs** | 8.0 (20 reviews) | Not enough data | 

#### Analytics

| Feature | Route4Me | Upper | 
|---|---|---|
| **Vehicle Performance** | 8.5 (8 reviews) | Not enough data | 
| **Driver Performance** | 8.6 (16 reviews) | Not enough data | 
| **Cost** | 7.8 (13 reviews) | Not enough data | 

#### Agentic AI - Fleet Tracking

| Feature | Route4Me | Upper | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Direct Store Delivery

| Product | Score | Reviews |
|---|---|---|
| **Route4Me** | N/A | N/A |
| **Upper** | N/A | N/A |

#### Route Planning

| Feature | Route4Me | Upper | 
|---|---|---|
| **Route optimizing** | Not enough data | Not enough data | 
| **Dynamic Routing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **ETA** | Not enough data | Not enough data | 

#### Analytics

| Feature | Route4Me | Upper | 
|---|---|---|
| **Predictive analytics** | Not enough data | Not enough data | 
| **Management dashboard** | Not enough data | Not enough data | 
| **Costs** | Not enough data | Not enough data | 

#### Payments

| Feature | Route4Me | Upper | 
|---|---|---|
| **Sales orders** | Not enough data | Not enough data | 
| **Recieve payments** | Not enough data | Not enough data | 
| **Returns** | Not enough data | Feature Not Available | 

#### Route accounting

| Feature | Route4Me | Upper | 
|---|---|---|
| **Direct store distribution** | Not enough data | Not enough data | 
| **Pre-sales** | Not enough data | Not enough data | 
| **Delivery confirmation** | Not enough data | Not enough data | 

### Last Mile Delivery

| Product | Score | Reviews |
|---|---|---|
| **Route4Me** | 9.0/10 | 17 |
| **Upper** | N/A | N/A |

#### Dispatching

| Feature | Route4Me | Upper | 
|---|---|---|
| **Route optimization** | 9.4 (17 reviews) | Not enough data | 
| **Auto dispatch** | 9.7 (6 reviews) | Not enough data | 
| **Order management** | 9.3 (7 reviews) | Not enough data | 

#### Customer portal

| Feature | Route4Me | Upper | 
|---|---|---|
| **Status updates** | 9.4 (12 reviews) | Not enough data | 
| **Real-time driver tracking** | 9.3 (14 reviews) | Not enough data | 
| **Customer communication** | 7.9 (8 reviews) | Not enough data | 
| **Customer feedback** | 8.3 (5 reviews) | Not enough data | 
| **Delivery customization** | 8.9 (11 reviews) | Not enough data | 

#### Driver tools

| Feature | Route4Me | Upper | 
|---|---|---|
| **Delivery rescheduling** | 9.2 (8 reviews) | Not enough data | 
| **Proof of delivery** | 9.7 (12 reviews) | Not enough data | 
| **Onboarding** | 9.4 (8 reviews) | Not enough data | 
| **Adaptive deliveries** | 9.3 (5 reviews) | Not enough data | 

#### Reports

| Feature | Route4Me | Upper | 
|---|---|---|
| **Delivery metrics** | 8.3 (8 reviews) | Not enough data | 
| **Heat maps** | 8.3 (5 reviews) | Feature Not Available | 
| **Driver rating** | Not enough data | Feature Not Available | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Route4Me** | 9.3/10 | 29 |
| **Upper** | N/A | N/A |

#### Generative AI

| Feature | Route4Me | Upper | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Before the Job

| Feature | Route4Me | Upper | 
|---|---|---|
| **Calendar** | 9.3 (21 reviews) | Not enough data | 
| **Dispatch** | 9.7 (22 reviews) | Not enough data | 
| **Roles** | 9.4 (18 reviews) | Not enough data | 
| **Booking** | 9.0 (14 reviews) | Feature Not Available | 

#### On the Job

| Feature | Route4Me | Upper | 
|---|---|---|
| **Location** | 9.6 (26 reviews) | Not enough data | 
| **Employee Communication** | 9.4 (21 reviews) | Not enough data | 
| **Behavior Monitoring** | 9.6 (17 reviews) | Not enough data | 
| **Client Notifications** | 9.7 (12 reviews) | Not enough data | 
| **Field Sales** | 8.8 (12 reviews) | Not enough data | 

#### After the Job

| Feature | Route4Me | Upper | 
|---|---|---|
| **Reports** | 9.3 (20 reviews) | Not enough data | 
| **Analytics** | 9.7 (16 reviews) | Not enough data | 
| **Invoicing** | 8.5 (8 reviews) | Not enough data | 
| **CRM Integrations** | 9.1 (11 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Route4Me | Upper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Non-Emergency Medical Transportation (NEMT)

| Product | Score | Reviews |
|---|---|---|
| **Route4Me** | N/A | N/A |
| **Upper** | N/A | N/A |

#### Trip Management - Non-Emergency Medical Transportation (NEMT)

| Feature | Route4Me | Upper | 
|---|---|---|
| **Dispatching** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Trip Customization** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Real Time updates** | Not enough data | Not enough data | 

#### Fleet and Driver Management - Non-Emergency Medical Transportation (NEMT)

| Feature | Route4Me | Upper | 
|---|---|---|
| **Real-Time Vehicle Tracking** | Not enough data | Not enough data | 
| **Fleet Maintenance** | Not enough data | Not enough data | 
| **Driver’s Performance** | Not enough data | Not enough data | 

#### Financial Management - Non-Emergency Medical Transportation (NEMT)

| Feature | Route4Me | Upper | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | Not enough data | 

#### Reporting and Insights - Non-Emergency Medical Transportation (NEMT)

| Feature | Route4Me | Upper | 
|---|---|---|
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Passenger Feedback** | Not enough data | Not enough data | 
| **Reports and Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery), [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking), [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Fleet Management Software](https://www.g2.com/categories/fleet-management), [Field Service Management Software](https://www.g2.com/categories/field-service-management)


**Unique to Upper (2):** [Direct Store Delivery Software](https://www.g2.com/categories/direct-store-delivery), [Non-Emergency Medical Transportation (NEMT) Software](https://www.g2.com/categories/non-emergency-medical-transportation-nemt)


---
## Reviewer Demographics

### By Company Size

| Segment | Route4Me | Upper | 
|---|---|---|
| **Small-Business** | 65.5% | 100.0% | 
| **Mid-Market** | 26.9% | 0% | 
| **Enterprise** | 7.6% | 0% | 

### By Industry

#### Route4Me

- **Logistics and Supply Chain:** 13.7%
- **Transportation/Trucking/Railroad:** 9.4%
- **Package/Freight Delivery:** 7.7%
- **Pharmaceuticals:** 7.7%
- **Construction:** 6.0%
- **Consumer Services:** 4.3%
- **Wholesale:** 3.4%
- **Automotive:** 3.4%
- **Environmental Services:** 3.4%
- **Facilities Services:** 2.6%
- **Other:** 38.5%

#### Upper

- **Real Estate:** 18.2%
- **Logistics and Supply Chain:** 9.1%
- **Health, Wellness and Fitness:** 9.1%
- **Food & Beverages:** 9.1%
- **Environmental Services:** 9.1%
- **Consumer Services:** 9.1%
- **Construction:** 9.1%
- **Computer Software:** 9.1%
- **Computer Networking:** 9.1%
- **Arts and Crafts:** 9.1%

---
## Alternatives

### Alternatives to Route4Me

- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (958 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3996 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3110 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (698 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (434 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (358 reviews)
- [Bluebeam](https://www.g2.com/products/bluebeam/reviews) — 4.5/5 stars (461 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (371 reviews)

### Alternatives to Upper

- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (958 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3996 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3110 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5185 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4786 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (698 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)

---
## Top Discussions

### Route4Me

- Title: [What is a route optimization software?](https://www.g2.com/discussions/what-is-a-route-optimization-software) — 2 comments
  > **Top comment:** "This is software that takes a large number of stops and organizes them inn an efficient route for delivery."
- Title: [How much does Route4Me cost?](https://www.g2.com/discussions/route4me-how-much-does-route4me-cost) — 1 comment *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [How much does Route4Me cost?](https://www.g2.com/discussions/how-much-does-route4me-cost) — 1 comment *(includes official response)*
  > **Top comment:** "We provide a free, seven-day business trial that requires no credit card. Upgrade to one of our three platform packages as soon as you realize how simple it..."

### Upper

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/route4me-vs-upper-inc-upper)