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# Rootly vs xMatters Comparison - What are their main differences?

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Pricing

**Rootly**
Free Trial

**Starting at $1.00** 1 user/mo Per Year · Startup

**xMatters**
Free Trial

**Free** 10 Users Per Month · Free

**Pricing Insights**
from reviews

Time to Implement

**Rootly**
2 monthsFaster

Based on 11 responses

**xMatters**
3 months

Based on 9 responses

Return on Investment

**Rootly**
6 months9 months sooner

Based on 9 responses

**xMatters**
15 months

Based on 8 responses

Perceived Cost

**Rootly**
$$$$$

**xMatters**
$$$$$

Average Discount

**Rootly**
16%4% more

**xMatters**
12%

**Pros & Cons**
from reviews

**Rootly**
[
Ease of Use (10)
](https://www.g2.com/products/rootly/reviews?filters%5Bsentiment_snippet%5D=1045487&qs=pros-and-cons#reviews)[
Automation (7)
](https://www.g2.com/products/rootly/reviews?filters%5Bsentiment_snippet%5D=1045743&qs=pros-and-cons#reviews)[
Integration Issues (3)
](https://www.g2.com/products/rootly/reviews?filters%5Bsentiment_snippet%5D=1045702&qs=pros-and-cons#reviews)[
Missing Features (3)
](https://www.g2.com/products/rootly/reviews?filters%5Bsentiment_snippet%5D=1045385&qs=pros-and-cons#reviews)

**xMatters**
[
Alerting System (76)
](https://www.g2.com/products/xmatters/reviews?filters%5Bsentiment_snippet%5D=1277951&qs=pros-and-cons#reviews)[
Ease of Use (66)
](https://www.g2.com/products/xmatters/reviews?filters%5Bsentiment_snippet%5D=1276863&qs=pros-and-cons#reviews)[
Complexity (33)
](https://www.g2.com/products/xmatters/reviews?filters%5Bsentiment_snippet%5D=1275887&qs=pros-and-cons#reviews)[
Learning Curve (25)
](https://www.g2.com/products/xmatters/reviews?filters%5Bsentiment_snippet%5D=1276555&qs=pros-and-cons#reviews)

Integrations

**Rootly**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-elastic-container-service-amazon-ecs.jpg "Product Avatar Image")

Amazon Elastic Container...

](https://www.g2.com/products/amazon-elastic-container-service-amazon-ecs/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e9344d13e61e52378fa7636577a0dca7/atlan.png "Product Avatar Image")

Atlan

](https://www.g2.com/products/atlan/reviews)[
View all
](https://www.g2.com/products/rootly/integrations)

**xMatters**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8e9c482c9e44128ab3aea2f20bc6d65/akamai-cloud-block-storage.jpg "Product Avatar Image")

Akamai Cloud Block Storage

](https://www.g2.com/products/akamai-cloud-block-storage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9774a236497e3642b7fe880f6ea9a439/alertus-unified-mass-notification-system.png "Product Avatar Image")

Alertus Unified Mass...

](https://www.g2.com/products/alertus-unified-mass-notification-system/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_144c775c7526e65273f5ff969375380f/api-fortress-api-fortress.jpg "Product Avatar Image")

API Fortress

](https://www.g2.com/products/api-fortress-api-fortress/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3ef7bffbbbd66c3c504ba6d63cca7857/app-dynamic.jpg "Product Avatar Image")

App Dynamic

](https://www.g2.com/products/app-dynamic/reviews)[
View all
](https://www.g2.com/products/xmatters/integrations)

Screenshots

**Rootly**
 ![Rootly screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1590247/Slack-01.png)

**xMatters**
 ![xMatters screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/168877/rad.Will.Incident-and-Task-Mgmt-21.332-2-Radar-Chart-v21.12.02-.png)

**Ratings**
from reviews

Meets Requirements

**Rootly**

9.3

9.3142

**xMatters**

9.2

9.2545

Ease of Use

**Rootly**

9.2

9.2141

**xMatters**

8.9

8.9578

Ease of Setup

**Rootly**

8.8

8.8130

**xMatters**

8.9

8.9357

Ease of Admin

**Rootly**

9.1

9.186

**xMatters**

8.8

8.8195

Quality of Support

**Rootly**

9.5

9.5131

**xMatters**

9.1

9.1466

Has the product been a good partner in doing business?

**Rootly**

9.6

9.687

**xMatters**

9.3

9.3187

Product Direction (% positive)

**Rootly**

9.9

9.9113

**xMatters**

9.3

9.3548

**Features**
ratings from reviews

Incident Management

9.2

119

8.8

413

IT Alerting

Not enough data

8.2

17

AI SRE Tools

8.6

10

Not enough data

ServiceNow Store Apps

Not enough data

8.8

87

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
12.7%

Mid-Market(51-1000 emp.)
57.2%

Enterprise(\> 1000 emp.)
30.1%

Small-Business(50 or fewer emp.)
12.7%

Mid-Market(51-1000 emp.)
57.2%

Enterprise(\> 1000 emp.)
30.1%

Small-Business(50 or fewer emp.)
15.9%

Mid-Market(51-1000 emp.)
27.4%

Enterprise(\> 1000 emp.)
56.8%

Small-Business(50 or fewer emp.)
15.9%

Mid-Market(51-1000 emp.)
27.4%

Enterprise(\> 1000 emp.)
56.8%

**Reviewers' Industry**

[![Rootly](https://images.g2crowd.com/uploads/product/hd_favicon/5369e7580da481bab529b0afc329e644/rootly.svg "Rootly")](https://www.g2.com/products/rootly/reviews)
Rootly

Computer Software
32.0%

Information Technology and Services
20.7%

Financial Services
10.7%

Computer & Network Security
6.0%

Gambling & Casinos
2.7%

Other
28.0%

[![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters")](https://www.g2.com/products/xmatters/reviews)
xMatters

Information Technology and Services
21.7%

Financial Services
8.6%

Computer Software
7.6%

Hospital & Health Care
6.4%

Banking
4.6%

Other
51.1%

Alternatives

**Rootly Alternatives**

 ![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io")

[
incident.io
](/products/incident-io/reviews)

 ![FireHydrant](https://images.g2crowd.com/uploads/product/hd_favicon/e484c59893c3e80a009278ec43322db9/firehydrant-firehydrant.svg "FireHydrant")

[
FireHydrant
](/products/firehydrant-firehydrant/reviews)

 ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")

[
PagerDuty
](/products/pagerduty/reviews)

 ![Better Stack](https://images.g2crowd.com/uploads/product/hd_favicon/7f9686ffb53943dec7d85971f2a1c373/better-stack.svg "Better Stack")

[
Better Stack
](/products/better-stack/reviews)

**xMatters Alternatives**

 ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")

[
PagerDuty
](/products/pagerduty/reviews)

 ![Opsgenie](https://images.g2crowd.com/uploads/product/hd_favicon/1541181470/opsgenie.svg "Opsgenie")

[
Opsgenie
](/products/opsgenie/reviews)

 ![Splunk On-Call](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-on-call.svg "Splunk On-Call")

[
Splunk On-Call
](/products/splunk-on-call/reviews)

 ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)")

[
SolarWinds IT Incident...
](/products/solarwinds-it-incident-response-squadcast/reviews)