# Rootly vs SolarWinds IT Incident Response (Squadcast) Comparison

| | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 70 | 310 | 
| **Largest Market Segment** | Mid-Market (59.4% of reviews) | Mid-Market (49.8% of reviews) | 
| **Entry Level Price** | $20.00 1 user/mo | $9.00 Per Month | 

---
## Top Pros & Cons

### Rootly

Pros:
- Ease of Use (10 reviews)
- Automation (7 reviews)

Cons:
- Integration Issues (3 reviews)
- Missing Features (3 reviews)

### SolarWinds IT Incident Response (Squadcast)

Pros:
- Efficiency (19 reviews)
- Notifications (15 reviews)

Cons:
- Notification Issues (28 reviews)
- Alert Overload (20 reviews)

---
## Ratings Comparison
| Rating | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
  | **Meets Requirements** | 9.2 (59 reviews) | 8.7 (264 reviews) | 
  | **Ease of Use** | 9.3 (58 reviews) | 8.6 (268 reviews) | 
  | **Ease of Setup** | 9.0 (53 reviews) | 8.9 (136 reviews) | 
  | **Ease of Admin** | 9.0 (45 reviews) | 8.9 (132 reviews) | 
  | **Quality of Support** | 9.8 (60 reviews) | 8.8 (237 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (45 reviews) | 9.1 (125 reviews) | 
  | **Product Direction (% positive)** | 9.8 (52 reviews) | 9.0 (251 reviews) | 

---
## Pricing

### Rootly

#### Entry-Level Pricing

Plan: Essentials

Price: $20.00 1 user/mo

Description: For fast-growing companies that need a simple, purpose-built, opinionated incident response process.

Key Features:
- Slack-native incident response
- Smart defaults - industry best practices
- <5 minute onboarding and in-app tutorials

[Browse all 3 editions](https://www.g2.com/products/rootly/pricing)

#### Free Trial

Yes

### SolarWinds IT Incident Response (Squadcast)

#### Entry-Level Pricing

Plan: Pro 

Price: $9.00 Per Month

Description: Modern On-Call and Incident Response Management

Key Features:
- Role Based Access Control
- Custom Integrations via API
- Knowledge Base

[Browse all 3 editions](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Rootly** | N/A | N/A |
| **SolarWinds IT Incident Response (Squadcast)** | 9.0/10 | 61 |

#### Administration

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Change Management** | Not enough data | Feature Not Available | 
| **Asset Management** | Not enough data | Feature Not Available | 
| **Reports & Analytics** | Not enough data | 8.9 (48 reviews) ✓ Verified | 

#### Service Desk

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Help Desk** | Not enough data | Feature Not Available | 
| **Incident Reports** | Not enough data | 9.5 (55 reviews) ✓ Verified | 
| **Process Workflow** | Not enough data | 9.1 (49 reviews) ✓ Verified | 

#### Management

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Reporting** | Not enough data | 9.1 (39 reviews) ✓ Verified | 
| **Administration Console** | Not enough data | 8.8 (39 reviews) ✓ Verified | 
| **Access Management** | Not enough data | 8.8 (36 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 8.9 (32 reviews) ✓ Verified | 
| **Policy Dictation** | Not enough data | 8.8 (34 reviews) | 

#### Functionality

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Ticketing System** | Not enough data | Feature Not Available | 
| **Performance Logging** | Not enough data | Feature Not Available | 
| **Alerting** | Not enough data | 9.4 (42 reviews) ✓ Verified | 
| **Automation** | Not enough data | 9.1 (34 reviews) ✓ Verified | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Rootly** | 9.3/10 | 39 |
| **SolarWinds IT Incident Response (Squadcast)** | 8.6/10 | 189 |

#### Monitoring

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Constant Monitoring** | 9.4 (21 reviews) | 8.8 (177 reviews) ✓ Verified | 
| **Timely Alerts** | 9.7 (25 reviews) | 9.1 (187 reviews) ✓ Verified | 
| **TIcket Accuracy** | 9.3 (23 reviews) | 8.5 (175 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | Feature Not Available | 

#### Management Tools

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Ticket Assignment** | 9.4 (24 reviews) | 8.5 (176 reviews) ✓ Verified | 
| **Standardization** | 9.6 (31 reviews) | 8.5 (174 reviews) ✓ Verified | 
| **Lifecycle Visualization** | 9.5 (23 reviews) | 8.3 (163 reviews) ✓ Verified | 

#### Generative AI

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **AI Text Generation** | 8.0 (10 reviews) | Feature Not Available | 
| **AI Text Summarization** | 8.5 (10 reviews) | Feature Not Available | 

#### Agentic AI - Incident Management

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (6 reviews) | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | 9.6 (8 reviews) | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | 9.7 (5 reviews) | Feature Not Available | 
| **Decision Making** | 9.4 (6 reviews) | Feature Not Available | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **Rootly** | N/A | N/A |
| **SolarWinds IT Incident Response (Squadcast)** | N/A | N/A |

#### Generative AI

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - IT Alerting

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **Rootly** | N/A | N/A |
| **SolarWinds IT Incident Response (Squadcast)** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Incident Management Software](https://www.g2.com/categories/incident-management), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)


**Unique to SolarWinds IT Incident Response (Squadcast) (2):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Alerting Software](https://www.g2.com/categories/it-alerting)


---
## Reviewer Demographics

### By Company Size

| Segment | Rootly | SolarWinds IT Incident Response (Squadcast) | 
|---|---|---|
| **Small-Business** | 14.5% | 40.7% | 
| **Mid-Market** | 59.4% | 49.8% | 
| **Enterprise** | 26.1% | 9.4% | 

### By Industry

#### Rootly

- **Computer Software:** 34.3%
- **Information Technology and Services:** 17.9%
- **Financial Services:** 14.9%
- **Gambling & Casinos:** 4.5%
- **Automotive:** 3.0%
- **Computer & Network Security:** 3.0%
- **Retail:** 3.0%
- **Wholesale:** 3.0%
- **Internet:** 1.5%
- **Leisure, Travel & Tourism:** 1.5%
- **Other:** 13.4%

#### SolarWinds IT Incident Response (Squadcast)

- **Information Technology and Services:** 28.0%
- **Computer Software:** 20.8%
- **Financial Services:** 8.8%
- **Logistics and Supply Chain:** 5.9%
- **Computer & Network Security:** 5.2%
- **Telecommunications:** 2.3%
- **Information Services:** 2.0%
- **E-Learning:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Insurance:** 2.0%
- **Other:** 21.2%

---
## Alternatives

### Alternatives to Rootly

- [incident.io](https://www.g2.com/products/incident-io/reviews) — 4.8/5 stars (181 reviews)
- [FireHydrant](https://www.g2.com/products/firehydrant-firehydrant/reviews) — 4.5/5 stars (143 reviews)
- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (957 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (785 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (324 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (987 reviews)
- [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) — 4.4/5 stars (427 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1336 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (783 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)

### Alternatives to SolarWinds IT Incident Response (Squadcast)

- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (957 reviews)
- [Opsgenie](https://www.g2.com/products/opsgenie/reviews) — 4.2/5 stars (53 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (785 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (987 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1336 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1878 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (324 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (722 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4316 reviews)

---
## Top Discussions

### Rootly

No discussions available for this product.

### SolarWinds IT Incident Response (Squadcast)

- Title: [What is SquadCast?](https://www.g2.com/discussions/squadcast-what-is-squadcast) — 2 comments
  > **Top comment:** "On-call, Incident alerting and Response system."
- Title: [Would Squadcast integrate well with existing tools like Slack, Jira, and AWS CloudWatch?](https://www.g2.com/discussions/would-squadcast-integrate-well-with-existing-tools-like-slack-jira-and-aws-cloudwatch) — 1 comment, 1 upvote
  > **Top comment:** "<p>Welcome any feedback, positive or negative!</p>"
- Title: [How much does SquadCast cost?](https://www.g2.com/discussions/how-much-does-squadcast-cost) — 1 comment *(includes official response)*
  > **Top comment:** "Squadcast is competitively priced as compared to competitors. Our platform is an "Integrated Reliability Management Platform" with capabilities including..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/rootly-vs-solarwinds-it-incident-response-squadcast)