# RoomRaccoon vs protel PMS Comparison | | RoomRaccoon | protel PMS | |---|---|---| | **Star Rating** | 4.4 out of 5 | 3.5 out of 5 | | **Total Reviews** | 14 | 12 | | **Largest Market Segment** | Small-Business (85.7% of reviews) | Small-Business (54.5% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | RoomRaccoon | protel PMS | |---|---|---| | **Meets Requirements** | 8.6 (12 reviews) | 6.4 (6 reviews) | | **Ease of Use** | 9.0 (12 reviews) | 8.3 (6 reviews) | | **Ease of Setup** | 8.1 (7 reviews) | Not enough data | | **Ease of Admin** | 8.8 (7 reviews) | Not enough data | | **Quality of Support** | 9.2 (12 reviews) | 5.3 (6 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (7 reviews) | Not enough data | | **Product Direction (% positive)** | 10.0 (14 reviews) | 3.0 (5 reviews) | --- ## Pricing ### RoomRaccoon #### Entry-Level Pricing No pricing available #### Free Trial Yes ### protel PMS #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Channel Management | Product | Score | Reviews | |---|---|---| | **RoomRaccoon** | 8.1/10 | 5 | | **protel PMS** | N/A | N/A | #### Administration | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Integrations** | 7.7 (5 reviews) | Not enough data | | **Inventory Management** | 7.7 (5 reviews) | Not enough data | | **Automation** | 7.7 (5 reviews) | Not enough data | | **Calendar** | 8.3 (5 reviews) | Not enough data | | **Reporting & Analytics** | 8.3 (5 reviews) | Not enough data | #### Booking Management | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Booking Aggregation** | 7.3 (5 reviews) | Not enough data | | **Booking Engine** | Not enough data | Not enough data | | **Rate Setting** | 8.0 (5 reviews) | Not enough data | #### Booking Management | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Booking Aggregation** | 7.7 (5 reviews) | Not enough data | | **Booking Engine** | 8.3 (5 reviews) | Not enough data | | **Rate Setting** | 9.0 (5 reviews) | Not enough data | #### Administration | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Inventory Management** | 8.7 (5 reviews) | Not enough data | | **Integrations** | 8.0 (5 reviews) | Not enough data | | **Automation** | 7.7 (5 reviews) | Not enough data | | **Reporting & Analytics** | 8.3 (5 reviews) | Not enough data | | **Calendar** | 8.7 (5 reviews) | Not enough data | #### Marketing | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Marketing Tools** | 8.3 (5 reviews) | Not enough data | | **Online Reputation Management** | 8.0 (5 reviews) | Not enough data | #### Marketing | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Online Reputation Management** | 8.3 (5 reviews) | Not enough data | | **Marketing Tools** | 8.7 (5 reviews) | Not enough data | ### Hotel Management | Product | Score | Reviews | |---|---|---| | **RoomRaccoon** | 7.7/10 | 8 | | **protel PMS** | N/A | N/A | #### Property Management | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Room Inventory** | 8.8 (8 reviews) | Not enough data | | **Revenue Management** | 8.1 (8 reviews) | Not enough data | | **Facility Maintenance** | 7.9 (8 reviews) | Not enough data | | **Distribution Management** | 7.5 (8 reviews) | Not enough data | #### Guest Management | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Central Reservation System** | 8.5 (8 reviews) | Not enough data | | **Marketing and Loyalty Programs** | 6.9 (8 reviews) | Not enough data | | **Guest Messaging** | 7.3 (8 reviews) | Not enough data | #### Staff Management | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Housekeeping** | 7.5 (8 reviews) | Not enough data | | **Shift Scheduling** | 6.3 (8 reviews) | Not enough data | #### Platform | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Reporting and Analytics** | 8.1 (8 reviews) | Not enough data | | **Channel Manager Integration** | 7.5 (8 reviews) | Not enough data | #### Agentic AI - Hotel Management | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Hotel Reservations | Product | Score | Reviews | |---|---|---| | **RoomRaccoon** | N/A | N/A | | **protel PMS** | N/A | N/A | #### Agentic AI - Hotel Reservations | Feature | RoomRaccoon | protel PMS | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Unique to RoomRaccoon (2):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations) --- ## Reviewer Demographics ### By Company Size | Segment | RoomRaccoon | protel PMS | |---|---|---| | **Small-Business** | 85.7% | 54.5% | | **Mid-Market** | 14.3% | 36.4% | | **Enterprise** | 0% | 9.1% | ### By Industry #### RoomRaccoon - **Hospitality:** 85.7% - **Human Resources:** 7.1% - **Hospital & Health Care:** 7.1% #### protel PMS - **Hospitality:** 63.6% - **Leisure, Travel & Tourism:** 9.1% - **Information Technology and Services:** 9.1% - **Automotive:** 9.1% - **Accounting:** 9.1% --- ## Alternatives ### Alternatives to RoomRaccoon - [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (413 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2151 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (109 reviews) - [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.2/5 stars (71 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (63 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) ### Alternatives to protel PMS - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) - [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (43 reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews) - [uHotelBooking](https://www.g2.com/products/uhotelbooking/reviews) — 4.4/5 stars (34 reviews) - [RMS](https://www.g2.com/products/rms-north-america-rms/reviews) — 4.4/5 stars (20 reviews) --- ## Top Discussions ### RoomRaccoon No discussions available for this product. ### protel PMS No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/roomraccoon-vs-protel-pms)