G2 reviewers report that Rocketlane excels in user experience, with many users praising its impressive and intuitive interface. Reviewers highlight the ease of understanding and navigating the platform, which contributes to a smoother onboarding process for teams.
Users say that TaskRay's integration with Salesforce is a significant advantage, allowing for seamless project management and real-time data access. This integration helps teams visualize projects effectively through various views like Kanban boards and calendars, enhancing overall project oversight.
According to verified reviews, Rocketlane's support team receives high marks for their responsiveness and effectiveness. Users appreciate the assistance they receive, which is often described as "amazing," making it easier for teams to resolve issues quickly and efficiently.
Reviewers mention that while TaskRay offers robust automation features, some users find it challenging to configure the software to meet their specific workflow needs. This can lead to frustration during the setup process, which is noted as an area for improvement.
G2 reviewers highlight Rocketlane's flexibility in task management, with features that allow for the creation of tasks, subtasks, and dependencies. This level of detail helps teams manage complex projects more effectively, a feature that many users find revolutionary for their operations.
Users report that TaskRay's pre-built templates facilitate task automation, which can save time and reduce manual effort. However, some users feel that the overall user experience could be enhanced to match the ease of use found in Rocketlane, which consistently receives higher ratings in this area.
How can we improve the overview page and project summary section ?
1 Comment
JE
Enable the Overview page to be editable - let people choose they're own graphs
Enable Project Status to be updated from that page
Enable Project Summary...Read more
Yes. TaskRay is a native app built directly within the Salesforce platform. This means it's secure, reliable, very customizable, reportable and easily...Read more
What level Salesforce license do I need for TaskRay?
1 Comment
Official Response from TaskRay
TaskRay works with all Sales and Service Cloud licenses from Professional Edition through Unlimited Edition.Read more
How can I most economically add TaskRay users who are not already Salesforce users?
1 Comment
Official Response from TaskRay
TaskRay also works perfectly with Salesforce Platform license types, such as Employee Apps Starter or Community licenses. (Note: You must have at least...Read more
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