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Compare Rocket.Chat and Zoho Cliq 
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At a Glance
Market Segments
Mid-Market (50.2% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Free
Rocket.Chat
Star Rating
(347)4.2 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansZoho Cliq
Star Rating
(259)4.4 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rocket.Chat excels in HIPAA Compliance, with high ratings in User Authorization (9.4) and Compliant Texting (9.8), making it a strong choice for healthcare organizations. In contrast, Zoho Cliq, while also compliant, has lower ratings in these areas, which may be a concern for users in regulated industries.
- Reviewers mention that Zoho Cliq offers superior File Sharing capabilities, scoring 9.1 compared to Rocket.Chat's 8.6. Users appreciate the ease of sharing documents and files within the platform, which enhances collaboration.
- G2 users highlight that Rocket.Chat's Web Application is rated highly at 9.0, providing a robust experience for desktop users. However, Zoho Cliq's mobile application is rated significantly higher at 9.4, indicating a better experience for users who rely on mobile access.
- Users on G2 report that Zoho Cliq shines in Audio and Video Conferencing, with scores of 8.7 and 8.3 respectively, while Rocket.Chat's scores are lower at 7.8 and 7.6. This difference suggests that Zoho Cliq may be more suitable for teams that prioritize high-quality virtual meetings.
- Reviewers mention that Rocket.Chat's Customization options are somewhat limited, scoring 8.0, which may hinder teams looking for tailored solutions. In contrast, Zoho Cliq provides more flexibility in customization, allowing users to adapt the platform to their specific needs.
- Users say that both platforms offer good Community Support, but Rocket.Chat's documentation is rated lower at 8.7 compared to Zoho Cliq's higher ratings in professional support (8.7) and community engagement, indicating that Zoho Cliq may provide a more supportive environment for troubleshooting and user assistance.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Zoho Cliq
Free
Free
- Messaging and channels
- File storage
- Meetings with screen share
Free Trial
Rocket.Chat
Free Trial is available
Zoho Cliq
No trial information availableRatings
Meets Requirements
8.6
276
8.9
209
Ease of Use
8.7
283
9.0
210
Ease of Setup
8.2
125
9.0
59
Ease of Admin
8.3
119
9.3
41
Quality of Support
8.0
231
8.5
192
Has the product been a good partner in doing business?
8.2
107
9.1
42
Product Direction (% positive)
8.4
273
8.9
200
Features by Category
Business Instant Messaging
8.6
163
9.1
151
8.1
174
8.7
155
8.0
164
8.4
142
Business Instant Messaging
7.8
106
8.7
140
7.6
101
8.3
139
Business Instant Messaging
7.8
149
8.4
146
8.9
169
8.9
148
8.6
121
8.6
129
Generative AI - Business Instant Messaging
Not enough data
7.2
6
AI - Business Instant Messaging
Not enough data
5.8
6
Not enough data
8.3
6
Not enough data
6.7
6
Not enough data
6.7
6
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Collaboration Tools
8.5
24
|
Verified
9.4
25
8.4
16
9.2
24
8.6
12
8.8
24
9.1
17
|
Verified
9.5
25
9.0
12
|
Verified
8.7
24
Meeting Coordination
9.2
18
8.9
25
8.6
16
|
Verified
8.5
25
8.7
21
|
Verified
9.0
25
9.1
15
9.0
24
Software Type
8.1
22
|
Verified
9.3
25
9.4
16
|
Verified
9.2
24
9.0
20
|
Verified
9.0
24
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.2
15
Not enough data
9.0
15
Not enough data
9.2
15
Features
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
16
Not enough data
9.4
16
Not enough data
9.3
16
Not enough data
8.8
16
Categories
Categories
Shared Categories
Rocket.Chat and Zoho Cliq are categorized as Business Instant Messaging, Video Conferencing, and UCaaS Platforms
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), and Live Chat
Zoho Cliq has no unique categories
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Cliq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.9%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.4%
Information Technology and Services
22.8%
Computer Software
12.6%
Education Management
6.1%
Marketing and Advertising
5.7%
Financial Services
5.3%
Other
47.6%
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
What is Zoho platform?
2 Comments
LM
A suite of tools for both online and app access with which you can manage multiple intrinsic functionalities of communication, documents, information...Read more
What is Zoho Cliq?
1 Comment
SB
Zoho Cliq is an facility provided when you get ZohoMail. This is free add-on by Zoho. On Zoho Cliq is a one can chat, do audio and video calls free of cost....Read more
How do I use Zoho Cliq?
1 Comment
Official Response from Zoho Cliq
To begin using Zoho Cliq, first, you'll need to sign up for an account. You can find detailed instructions on how to do this in this help...Read more
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