Compare Rocket.Chat and Zimbra Collaboration Enterprise Collaboration 
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Mid-Market (44.2% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
No pricing available
Rocket.Chat
Star Rating
(357)4.2 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansZimbra Collaboration Enterprise Collaboration
Star Rating
(137)3.6 out of 5
Market Segments
Mid-Market (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zimbra Collaboration Enterprise CollaborationRocket.Chat vs Zimbra Collaboration Enterprise Collaboration
When assessing the two solutions, reviewers found Rocket.Chat easier to use, set up, and administer. Reviewers also preferred doing business with Rocket.Chat overall.
- Reviewers felt that Rocket.Chat meets the needs of their business better than Zimbra Collaboration Enterprise Collaboration.
- When comparing quality of ongoing product support, reviewers felt that Rocket.Chat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Rocket.Chat over Zimbra Collaboration Enterprise Collaboration.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Zimbra Collaboration Enterprise Collaboration
No pricing availableFree Trial
Rocket.Chat
Free Trial is available
Zimbra Collaboration Enterprise Collaboration
No trial information availableRatings
Meets Requirements
8.6
277
7.9
111
Ease of Use
8.7
284
8.2
111
Ease of Setup
8.3
127
6.9
37
Ease of Admin
8.3
119
7.7
38
Quality of Support
8.0
232
7.7
91
Has the product been a good partner in doing business?
8.2
107
7.9
35
Product Direction (% positive)
8.4
274
5.6
108
Features by Category
Business Instant Messaging
8.6
163
Not enough data
8.1
174
Not enough data
8.0
164
Not enough data
Business Instant Messaging
7.7
107
Not enough data
7.6
101
Not enough data
Business Instant Messaging
7.8
150
Not enough data
8.9
169
Not enough data
8.6
121
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Collaboration Tools
8.5
24
|
Verified
9.4
11
|
Verified
8.4
16
Not enough data
8.6
12
Not enough data
9.1
17
|
Verified
Not enough data
9.0
12
|
Verified
Not enough data
Meeting Coordination
9.2
18
8.9
12
|
Verified
8.6
16
|
Verified
8.7
9
8.7
21
|
Verified
8.5
11
|
Verified
9.1
15
Not enough data
Software Type
8.1
22
|
Verified
8.9
11
|
Verified
9.4
16
|
Verified
Not enough data
9.0
20
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Zimbra Collaboration Enterprise Collaboration are categorized as Video Conferencing
Unique Categories
Rocket.Chat is categorized as Business Instant Messaging, HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
Zimbra Collaboration Enterprise Collaboration is categorized as Email
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zimbra Collaboration Enterprise Collaboration
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.8%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.5%
Information Technology and Services
12.5%
Higher Education
10.8%
Computer Software
9.2%
Internet
7.5%
Education Management
5.0%
Other
55.0%
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
when did zimbra launch?
1 Comment
TP
The origin of the company dates back to 2005, when the first version was released.Read more
What is Zimbra mail server?
1 Comment
TP
It's a server that provides a suite of email-related services, including email, calendar, addressbook, tasks, and briefcase (which stores documents). It's a...Read more
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