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Compare Rocket.Chat and Wire 
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At a Glance
Market Segments
Mid-Market (50.2% of reviews)
Small-Business (67.9% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Contact Us
Rocket.Chat
Star Rating
(347)4.2 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansWire
Star Rating
(59)4.2 out of 5
Market Segments
Small-Business (67.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rocket.Chat excels in its Web Application performance, scoring 9.0, which reviewers mention provides a seamless experience for team collaboration. In contrast, Wire's Web Application scores slightly higher at 9.1, with users noting its intuitive interface.
- Reviewers mention that Rocket.Chat's Audio Conferencing feature scores 7.8, which some users find lacking compared to Wire's impressive score of 9.1. Users on G2 highlight that Wire offers clearer audio quality and more reliable connections during calls.
- Users say that Rocket.Chat's File Sharing capabilities are robust, scoring 8.6, with reviewers appreciating the ease of sharing documents. However, Wire's score of 8.4 indicates it also provides solid file sharing, though some users feel it could be more user-friendly.
- Reviewers mention that Rocket.Chat's Mobile Application scores 7.8, which some users find less responsive compared to Wire's 8.8. Users report that Wire's mobile app offers better notifications and a more streamlined user experience.
- G2 users highlight that Rocket.Chat's One-Click Join feature scores an impressive 9.0, making it easy for users to join meetings without hassle. In contrast, Wire's score of 8.3 suggests it may require more steps, which some users find inconvenient.
- Users on G2 report that Rocket.Chat's Ease of Use is rated at 8.7, with many reviewers appreciating its straightforward navigation. Wire, with a score of 8.6, is also user-friendly, but some users mention that it has a steeper learning curve for new users.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Wire
Wire Cloud
Contact Us
For organizations requiring the strictest levels of team management and data control.
- Zero Trust - Cloud based
- Data sovereignty
- End-to-end encrypted messaging and conferencing
Free Trial
Rocket.Chat
Free Trial is available
Wire
No trial information availableRatings
Meets Requirements
8.6
276
8.4
43
Ease of Use
8.7
283
8.6
43
Ease of Setup
8.2
125
8.5
12
Ease of Admin
8.3
119
9.2
12
Quality of Support
8.0
231
8.5
39
Has the product been a good partner in doing business?
8.2
107
8.2
12
Product Direction (% positive)
8.4
273
8.5
40
Features by Category
Business Instant Messaging
8.6
163
8.4
34
8.1
174
8.5
35
8.0
164
8.7
30
Business Instant Messaging
7.8
106
9.2
32
7.6
101
8.9
31
Business Instant Messaging
7.8
149
8.8
34
8.9
169
9.1
31
8.6
121
8.3
22
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Collaboration Tools
8.5
24
|
Verified
8.5
10
|
Verified
8.4
16
Feature Not Available
8.6
12
Feature Not Available
9.1
17
|
Verified
Feature Not Available
9.0
12
|
Verified
Feature Not Available
Meeting Coordination
9.2
18
Feature Not Available
8.6
16
|
Verified
Feature Not Available
8.7
21
|
Verified
Feature Not Available
9.1
15
8.3
10
|
Verified
Software Type
8.1
22
|
Verified
8.3
11
|
Verified
9.4
16
|
Verified
8.9
9
|
Verified
9.0
20
|
Verified
8.8
10
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Wire are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
Wire has no unique categories
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.9%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.4%
Information Technology and Services
18.9%
Computer Software
7.5%
Design
5.7%
Retail
3.8%
Primary/Secondary Education
3.8%
Other
60.4%
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
Can I test Wire Pro with my team for free?
1 Comment
Official Response from Wire
Yes, teams can test Wire Pro for free for 30 days.
You can choose from various pricing plans after your trial periodRead more
What do I need to use Wire?
1 Comment
Official Response from Wire
All you need to use Wire is an internet connection and a device that meets our minimum system requirements.
On desktop (macOS and Windows):
Wire requires...Read more
Which languages does Wire support?
1 Comment
Official Response from Wire
Wire for iOS is available in:
Arabic
Chinese (Simplified and...Read more
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