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Compare Rocket.Chat and Vectera 
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Small-Business (62.4% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
$0.00
Rocket.Chat
Star Rating
(356)4.2 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansVectera
Star Rating
(156)4.5 out of 5
Market Segments
Small-Business (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vectera excels in providing a seamless experience for client meetings, thanks to its built-in features like whiteboarding and document sharing. Users appreciate how these tools streamline remote consultations, making it easier to conduct professional meetings without juggling multiple applications.
- Users say Rocket.Chat offers impressive flexibility and control, particularly for organizations that prioritize security and customization. Reviewers highlight the ability to self-host communications, which is a significant advantage for teams needing to manage their data closely.
- According to verified reviews, Vectera's all-in-one platform is praised for its efficiency, combining essential features like video calls and real-time collaboration into one interface. This integration helps users avoid the hassle of switching between different tools, enhancing productivity.
- Reviewers mention that Rocket.Chat is particularly useful for internal communication, allowing teams to address specific issues through chat mentions. This feature is beneficial for teams that find it challenging to discuss problems over calls, making it easier to track and resolve issues collaboratively.
- G2 reviewers highlight that Vectera's user-friendly interface and ease of setup contribute to a smooth onboarding experience. Users appreciate that clients can join meetings without needing to download software, which reduces barriers to participation and enhances the overall meeting experience.
- Users report that while Rocket.Chat has a strong focus on internal chat functionalities, it may not fully meet the needs of those looking for a comprehensive client-facing solution. This limitation can be a drawback for businesses that require robust features for external communications.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Vectera
Free
$0.00
For occasional 1:1 customer meetings
- 4 meeting rooms for 1-on-1 meetings
- Works in your browser: no downloads or updates to install
- Desktop, tablet and mobile supported + touch friendly
Free Trial
Rocket.Chat
Free Trial is available
Vectera
Free Trial is available
Ratings
Meets Requirements
8.6
277
9.1
102
Ease of Use
8.7
284
9.2
106
Ease of Setup
8.2
126
9.2
54
Ease of Admin
8.3
119
8.7
38
Quality of Support
8.0
232
8.7
101
Has the product been a good partner in doing business?
8.2
107
8.6
37
Product Direction (% positive)
8.4
274
9.5
98
Features by Category
Business Instant Messaging
8.6
163
Not enough data
8.1
174
Not enough data
8.0
164
Not enough data
Business Instant Messaging
7.7
107
Not enough data
7.6
101
Not enough data
Business Instant Messaging
7.8
150
Not enough data
8.9
169
Not enough data
8.6
121
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Collaboration Tools
8.5
24
|
Verified
9.1
89
|
Verified
8.4
16
9.5
74
|
Verified
8.6
12
9.0
77
|
Verified
9.1
17
|
Verified
9.2
76
|
Verified
9.0
12
|
Verified
8.9
22
Meeting Coordination
9.2
18
9.1
86
|
Verified
8.6
16
|
Verified
8.7
82
|
Verified
8.7
21
|
Verified
8.9
84
|
Verified
9.1
15
9.3
74
|
Verified
Software Type
8.1
22
|
Verified
8.8
74
|
Verified
9.4
16
|
Verified
9.2
73
|
Verified
9.0
20
|
Verified
9.3
65
|
Verified
Agentic AI - Video Conferencing
Not enough data
9.2
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Vectera are categorized as Video Conferencing
Unique Categories
Rocket.Chat is categorized as Business Instant Messaging, HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
Vectera has no unique categories
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vectera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.8%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.5%
Information Technology and Services
16.0%
Marketing and Advertising
10.4%
Telecommunications
5.6%
Computer Software
5.6%
Financial Services
4.8%
Other
57.6%
Alternatives
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
What is the best way to use Vectera?
1 Comment
AT
Through the app, download and enjoy the app.Read more
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