Compare Rocket.Chat and Twist 
Featured Products
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Small-Business (70.4% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Free
Rocket.Chat
Star Rating
(360)4.2 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansTwist
Star Rating
(37)4.1 out of 5
Market Segments
Small-Business (70.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansRocket.Chat vs Twist
When assessing the two solutions, reviewers found them equally easy to use. However, Twist is easier to set up and do business with overall. While Rocket.Chat is easier to adminster.
- Reviewers felt that Rocket.Chat meets the needs of their business better than Twist.
- When comparing quality of ongoing product support, reviewers felt that Twist is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Twist over Rocket.Chat.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Twist
Free
Free
For teams who want to try out Twist for as long as they like with as many members as they need.
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage
Free Trial
Rocket.Chat
Free Trial is available
Twist
Free Trial is available
Ratings
Meets Requirements
8.6
279
8.4
21
Ease of Use
8.7
286
8.7
21
Ease of Setup
8.2
129
9.1
13
Ease of Admin
8.3
121
8.1
6
Quality of Support
8.0
234
8.6
17
Has the product been a good partner in doing business?
8.2
108
8.6
6
Product Direction (% positive)
8.4
276
8.9
21
Features by Category
Business Instant Messaging
8.6
164
8.6
14
8.1
174
8.1
14
8.0
165
8.2
15
Business Instant Messaging
7.7
107
7.5
8
7.6
101
6.5
8
Business Instant Messaging
7.8
150
8.1
12
8.9
169
8.3
12
8.6
122
7.2
12
Generative AI - Business Instant Messaging
Not enough data
6.4
6
AI - Business Instant Messaging
Not enough data
5.8
6
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
7.3
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Collaboration Tools
8.5
24
|
Verified
Not enough data
8.4
16
Not enough data
8.6
12
Not enough data
9.1
17
|
Verified
Not enough data
9.0
12
|
Verified
Not enough data
Meeting Coordination
9.2
18
Not enough data
8.6
16
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
9.1
15
Not enough data
Software Type
8.1
22
|
Verified
Not enough data
9.4
16
|
Verified
Not enough data
9.0
20
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Twist are categorized as Business Instant Messaging
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, Video Conferencing, and UCaaS Platforms
Twist has no unique categories
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
14.7%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.2%
Computer Software
11.5%
Marketing and Advertising
11.5%
Entertainment
7.7%
Business Supplies and Equipment
3.8%
Computer Games
3.8%
Other
61.5%
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
Twist has no discussions with answers
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