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Compare Rocket.Chat and TrueConf Server 
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At a Glance
Market Segments
Mid-Market (50.2% of reviews)
Mid-Market (51.3% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Free 1000 users Per Year
Rocket.Chat
Star Rating
(347)4.2 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansTrueConf Server
Star Rating
(44)4.7 out of 5
Market Segments
Mid-Market (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TrueConf Server excels in video conferencing with a score of 7.6, providing high-quality video and audio, while Rocket.Chat's video conferencing features are rated lower, indicating potential limitations in user experience.
- Reviewers mention that TrueConf Server offers superior screen sharing capabilities, scoring 9.0 compared to Rocket.Chat's 8.5, which enhances collaboration during meetings and presentations.
- G2 users highlight TrueConf Server's strong HIPAA compliance features, particularly in user authorization and compliant texting, scoring 9.4 and 9.8 respectively, making it a preferred choice for healthcare organizations, while Rocket.Chat's compliance features are less robust.
- Users on G2 appreciate TrueConf Server's ease of setup with a score of 9.1, which is significantly higher than Rocket.Chat's 8.2, suggesting that TrueConf Server may be more user-friendly for new implementations.
- Reviewers say that TrueConf Server's quality of support is rated at 9.2, indicating a strong customer service experience, while Rocket.Chat's support is rated lower at 8.0, which may affect user satisfaction and troubleshooting efficiency.
- Users report that TrueConf Server's one-click join feature scores 9.4, making it easier for participants to join meetings, whereas Rocket.Chat's similar feature scores 9.0, suggesting a slight edge for TrueConf in user convenience.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
TrueConf Server
TrueConf Server Free
Free
1000 users Per Year
- Unlimited and secure communication within your network
- Team messenger for 1,000 users
- UltraHD video conferencing for up to 10 participants
Free Trial
Rocket.Chat
Free Trial is available
TrueConf Server
Free Trial is available
Ratings
Meets Requirements
8.6
276
9.3
33
Ease of Use
8.7
283
9.4
34
Ease of Setup
8.2
125
9.1
27
Ease of Admin
8.3
119
8.8
23
Quality of Support
8.0
231
9.2
33
Has the product been a good partner in doing business?
8.2
107
9.5
23
Product Direction (% positive)
8.4
273
9.6
33
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.6
163
Not enough data
8.1
174
Not enough data
8.0
164
Not enough data
Business Instant Messaging
7.8
106
Not enough data
7.6
101
Not enough data
Business Instant Messaging
7.8
149
Not enough data
8.9
169
Not enough data
8.6
121
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
8.5
24
|
Verified
9.0
28
|
Verified
8.4
16
9.0
15
|
Verified
8.6
12
8.6
14
|
Verified
9.1
17
|
Verified
9.2
15
|
Verified
9.0
12
|
Verified
9.6
9
Meeting Coordination
9.2
18
8.8
21
|
Verified
8.6
16
|
Verified
8.9
23
|
Verified
8.7
21
|
Verified
8.9
23
|
Verified
9.1
15
9.5
13
|
Verified
Software Type
8.1
22
|
Verified
8.6
23
|
Verified
9.4
16
|
Verified
9.1
13
|
Verified
9.0
20
|
Verified
9.7
16
|
Verified
Agentic AI - Video Conferencing
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and TrueConf Server are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
TrueConf Server is categorized as Screen Sharing
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueConf Server
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.9%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.4%
Information Technology and Services
28.2%
Marketing and Advertising
5.1%
Machinery
5.1%
Farming
5.1%
E-Learning
5.1%
Other
51.3%
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
How and where can I purchase TrueConf software?
1 Comment
AK
You can buy it directly on our website or from our partners.
https://trueconf.com/server/buy/Read more
Are TrueConf solutions secure?
1 Comment
AK
They are absolutely secure. TrueConf uses its own proprietary video codec and transport protocols. Moreover, all connections are protected by SSL/TLS, and...Read more
What modes of video conferences are there in TrueConf?
1 Comment
AK
There are four modes of video conferences:
Point-to-point video conference (Video Call FullHD);
Multipoint Video Conference (or Symmetric Group...Read more
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