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Compare Rocket.Chat and SimplePractice 
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At a Glance
Market Segments
Mid-Market (50.2% of reviews)
Small-Business (98.3% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Starting at $29.00 Per Month
Rocket.Chat
Star Rating
(347)4.2 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSimplePractice
Star Rating
(122)4.1 out of 5
Market Segments
Small-Business (98.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rocket.Chat excels in Business Instant Messaging with a G2 rating of 9.2, highlighting its robust communication varieties and seamless integration capabilities, making it a preferred choice for teams needing effective collaboration tools.
- Reviewers mention that SimplePractice shines in Practice Management with a score of 8.9, particularly praising its Appointment Scheduler and Patient Portal, which streamline administrative tasks and enhance patient engagement.
- G2 users indicate that Rocket.Chat's Security and Authorization features are top-notch, achieving a score of 8.9, which is crucial for organizations prioritizing data protection and compliance.
- Users on G2 highlight that SimplePractice offers superior Billing functionalities with a score of 8.6, making it easier for healthcare providers to manage insurance claims and patient payments efficiently.
- Reviewers say that Rocket.Chat's Web Application is rated highly at 9.0, providing a user-friendly interface that enhances the overall experience for remote teams, while SimplePractice's mobile application received a lower score of 7.8, indicating room for improvement in mobile usability.
- Users report that SimplePractice's HIPAA Compliance features are robust, with a score of 9.3, ensuring that healthcare providers can confidently manage sensitive patient information, while Rocket.Chat also maintains strong compliance but with slightly lower user satisfaction in this area.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
SimplePractice
Starter
Starting at $29.00
Per Month
Begin with the basics for your private practice.
- Unlimited clients
- Secure client portal
- Fully paperless intakes
Free Trial
Rocket.Chat
Free Trial is available
SimplePractice
Free Trial is available
Ratings
Meets Requirements
8.6
276
8.5
101
Ease of Use
8.7
283
8.9
102
Ease of Setup
8.2
125
8.4
31
Ease of Admin
8.3
119
8.1
28
Quality of Support
8.0
231
8.0
91
Has the product been a good partner in doing business?
8.2
107
7.8
30
Product Direction (% positive)
8.4
273
8.0
99
Features by Category
Administrative
Not enough data
8.7
70
Not enough data
8.6
69
Not enough data
9.0
69
Not enough data
8.8
74
Not enough data
9.3
73
Not enough data
7.9
56
Not enough data
8.9
71
Not enough data
8.5
73
Not enough data
9.3
75
Clinical
Not enough data
9.0
74
Not enough data
8.5
72
Not enough data
7.6
57
Not enough data
8.9
75
Not enough data
5.6
31
Business Instant Messaging
8.6
163
Not enough data
8.1
174
Not enough data
8.0
164
Not enough data
Business Instant Messaging
7.8
106
Not enough data
7.6
101
Not enough data
Business Instant Messaging
7.8
149
Not enough data
8.9
169
Not enough data
8.6
121
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
9
9.4
42
9.8
9
8.7
34
7.4
7
8.7
40
8.3
8
9.0
42
9.6
8
9.5
46
10.0
8
9.3
43
7.9
8
8.8
35
9.4
8
8.8
40
Clinical Workflow Management
Not enough data
7.4
24
Not enough data
5.8
20
Not enough data
7.4
27
Not enough data
9.0
34
Patient Health Information Management
Not enough data
8.6
31
Not enough data
7.1
28
Not enough data
8.4
30
Agentic AI - EHR
Not enough data
Not enough data
Collaboration Tools
8.5
24
|
Verified
Not enough data
8.4
16
Not enough data
8.6
12
Not enough data
9.1
17
|
Verified
Not enough data
9.0
12
|
Verified
Not enough data
Meeting Coordination
9.2
18
Not enough data
8.6
16
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
9.1
15
Not enough data
Software Type
8.1
22
|
Verified
Not enough data
9.4
16
|
Verified
Not enough data
9.0
20
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Patient-Centered Functions
Not enough data
8.1
15
Not enough data
6.4
15
Not enough data
8.6
15
|
Verified
Not enough data
8.1
14
|
Verified
Not enough data
5.5
11
Operations
Not enough data
8.7
31
|
Verified
Not enough data
8.2
26
|
Verified
Not enough data
9.6
21
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
13
Not enough data
8.3
13
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
7.2
9
Operations Management
Not enough data
8.8
11
Not enough data
7.9
12
Not enough data
8.6
11
Not enough data
7.6
12
Added Efficiencies
Not enough data
8.8
10
Not enough data
9.4
12
Not enough data
8.3
11
Not enough data
8.9
12
Technology
Not enough data
7.8
23
Not enough data
6.1
25
Not enough data
8.1
22
Administration
Not enough data
7.2
23
Not enough data
7.9
26
Not enough data
9.0
26
Compliance
Not enough data
9.0
27
Not enough data
8.6
27
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and SimplePractice are categorized as HIPAA Compliant Messaging
Unique Categories
Rocket.Chat is categorized as Business Instant Messaging, Communication Platform as a Service (CPaaS), Live Chat, Video Conferencing, and UCaaS Platforms
SimplePractice is categorized as Nutritionist, Patient Engagement, Telemedicine, Mental Health, Medical Practice Management, and EHR
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SimplePractice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.9%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.4%
Mental Health Care
79.0%
Health, Wellness and Fitness
9.2%
Hospital & Health Care
5.0%
Sports
1.7%
Individual & Family Services
1.7%
Other
3.4%
Alternatives
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
What is simple practice?
1 Comment
PB
An EHR system that integrates administrative duties for mental health practices.Read more
What is SimplePractice used for?
1 Comment
SP
Its Nutritionist Software, often used for maintaining the databases on healthy nutritive foods as well as generating the patient /client reports with...Read more
SimplePractice has no more discussions with answers
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